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Computer stupidities from customers

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  #1  
Old 03-12-2004, 08:33 PM
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scouse Offline
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Location: UK
Posts: 857
Computer stupidities from customers

I hope this gives you a good laugh like it did me

Here is plenty more to choosew from, take a look and select your favourite(s) http://rinkworks.com/stupid/




Tech Support: "May I ask what operating system you are running today?"
Customer: "A computer."


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A girl walked into the computer center where I work. She said she was having problems with her Mac. I asked what kind of Mac she had. In an indignant voice, she replied, "Duh, Intosh."



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Tech Support: "What operating system are you running? Windows 95?"
Customer: (a little too excited) "95, 97, 98, I've got them all!"
After conferring with her husband, it turned out she owned a Macintosh with System 8.1.



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Customer: "I don't use DOS. What would happen if I deleted that directory?"


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Friend: "Does Windows 98 support Linux?"


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Customer: "Do you sell Mac OS X for Windows?"


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Overheard in a classroom:

Student: "How much do Windows cost, and do you have to buy each one separately?"


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Customer: "How much do Windows cost?"
Tech Support: "Windows costs about $100."
Customer: "Oh, that's kind of expensive. Can I buy just one window?"


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Friend: "Hey, cool Mac! Does it have Windows!?"
Me: (incredulous stare)
Friend: "Oh, wait, that was stupid. All Macs have Windows."


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Customer: (angrily) "You said I would get 98 windows with this computer. Where are they?"


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A customer called in with modem problems.


Tech Support: "Ok, we're going to check your modem settings. First thing we need to do is make sure all programs are closed."
Customer: "How do I know if everything is closed?"
Me: "Make sure all windows are closed."
Customer: "But...I'm in the basement. I don't have any windows here."
Lucky me, I made it to the the mute button in time!



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I can't even count how many people I argue with about this, yet they insist there is an operating system call "Windows 95 NT."



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One day I got a call toward the end of the day from a sales rep in Chicago who couldn't get his computer to boot up. We went round and round for about two hours -- nothing worked. I was ready to pull my hair out, but I don't like losing. To lighten the tension of the moment, I started chitchatting with him as we're waiting to see if the machine will restart. He has an IBM ThinkPad, and I told him how much I like mine.


Him: "Yeah, they're ok, but I travel a lot, and I got tired of the darn thing being so heavy, so I installed Windows CE to make it lighter."


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I was calling to sign up with a new DSL provider. When the guy asked what operating system I was using, I said, "Linux." I was put on hold for five minutes, and then a supervisor came back and told me, "You can't use Linux to connect to the Internet. It's a hacker tool, anyway." I almost fell out of my chair.



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Last year, the temp agency I was working for was arranging a contract for me, and some additional "computer skills" tests were necessary. The branch manager asked what kind of computer I was comfortable with. I said, "Windows PC," although I had used several others. She cut in right then and asked, "Word or Excel?"



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Customer: "I installed Windows 98 on my computer, and it doesn't work."
Tech Support: "Ok, what happens when you turn on your computer?"
Customer: "Boy, are you listening? I said it doesn't work."
Tech Support: "Well, what happens when you TRY to turn it on?"
Customer: "Look, I'm not a computer person. Talk regular English, not this computer talk, ok?"
Tech Support: "Ok, let's assume your computer is turned off, and you just sat down in front of it, and want to use it. What do you do?"
Customer: "Don't talk like I'm stupid, boy. I turn it on."
Tech Support: "And then what happens?"
Customer: "What do you mean?"
Tech Support: "Does anything appear on your monitor? I mean, the TV part."
Customer: "The same thing I saw last time I tried."
Tech Support: "And that is what?"
Customer: "Are you sure you know what you're doing?"
Tech Support: "Yes, sir. What is on your screen?"
Customer: "A bunch of little pictures."
Tech Support: "Ok, in the upper left corner, do you see 'My Computer'."
Customer: "No, all I see is that little red circle thing with the chunk out of it."
Tech Support: "You mean an apple?"
Customer: "I guess it kind of looks like an apple."
Then it took me fifteen minutes to convince him that he had a Mac. Even after showing him "About this Macintosh." I spent another fifteen minutes trying to convince him that Windows 98 wouldn't work on his Mac. He said it should work because Windows 98 is for PCs, and he had a PowerPC. I think he's still trying to get it to read that CD, because I never could convince him.



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Two night forepersons at our company were discussing our new computer network after just having been to a brief orientation session. One of them wanted to know what "windows" were, so I explained. Just as she seemed to be catching on to the concept, the other foreperson piped up. "Well that's great, because we have ninety-five windows on there!"



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Tech Support: "Do you have any windows open right now?"
Customer: "Are you crazy woman, it's twenty below outside..."


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Co-Worker: "What version of DOS does UNIX run?"


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Tech Support: "How can I help you?"
Customer: "Well, everything is working fine, but there is one program that is not."
Tech Support: "What program is it?"
Customer: "It's called 'MSDOS Prompt'."
Tech Support: "What's wrong with it?"
Customer: "Well, I click on it, a black screen shows up with NOTHING but a sign that reads: 'C:\WINDOWS>', and it just sits there and doesn't do anything. I have to turn off the system to go back to Windows."


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For my work-study job, I work tech support at a small college. One night I was working Help Desk and the phone rings. I pick it up to have a student telling me she can't get the computer to work.


Me: "What operating system are you running?"
Student: "Hunh?"
Me: "Do you have a Mac or a PC?"
Student: "Um, I don't know."
Me: "Ok. What does the screen look like?"
Student: "It's yellow."
Me: "Ok. What does it say on the computer CPU?"
Student: "What's that?"
Me: "The big grey box."
Student: "It doesn't say anything."
Me: "Never mind that...do you have a little 'Start' button at the bottom of the monitor?"
Student: "Monitor?"
Me: "The thing that looks like a TV sceen sitting on the grey box."
Student: "Oh! That! No. No start button."
Me: "Ok. Is there a little apple symbol anywhere on the screen?"
Student: (very puzzled) "Why would I have fruit on my computer?"


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  #2  
Old 03-13-2004, 02:58 PM
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i love to read those, for one it lets me knoe other people get the same crap i do. the one that kills me the most is when people buy the first computer they have ever owned, "what do i do with it" they spent $1000 us to play solitaire.
i seen a windows xp "new folder" for sale on ebay. he stated that he had created it, had no use for it so he burned it to cd and is now selling it. it carried the default name "new folder". this would have not been as funny, but it got 8 bids. the winning bid was 3 pounds UK. the buyer left positive feedback for the seller saying "fast shipper, good seller", the seller's feedback was "fast payment would like to deal with again".
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  #3  
Old 03-13-2004, 11:58 PM
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Quote:
Originally posted by known_criminal
i love to read those, for one it lets me knoe other people get the same crap i do. the one that kills me the most is when people buy the first computer they have ever owned, "what do i do with it" they spent $1000 us to play solitaire.


i seen a windows xp "new folder" for sale on ebay. he stated that he had created it, had no use for it so he burned it to cd and is now selling it. it carried the default name "new folder". this would have not been as funny, but it got 8 bids. the winning bid was 3 pounds UK. the buyer left positive feedback for the seller saying "fast shipper, good seller", the seller's feedback was "fast payment would like to deal with again".


HAHA true it is good to see others have to put with this . and it is also true people will spend a grand on a comp just to play sollitaire hehe.


MWHAHAHA now that is funny i have never read such craziness haha. It goes to show Ebay is the place to sell just about anything you can think of, plus the fact that someone would sell a folder and there is people that would buy it is amazing in itself hehe.
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  #4  
Old 03-14-2004, 11:49 AM
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rofl, nice ones, there are a lot of tech support jokes out there.
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  #5  
Old 03-14-2004, 12:01 PM
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some guy that used to work for compaq would play tapes of tech calls at paltalk about a year and a half ago, it was better then any comedy show or club.
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