CD Drive // DVD Drive Not Working!

[cybergyrl]

Bless you my son. Your advice worked when nothing else did. I deleted all references to 'Roxio' out of my registry, uninstalled the device driver for my CD/DVD, rebooted, checked the device manager; and Wah-Lah, there it was; all nice and installed.

Much love to my fellow geeks out there that are willing to share their knowledge and experience to help out. You make the world a better place.
~LC

[wpritchard]

Thanks Vercetti for the original registry fix for this, it worked for me.

The corruption happened to me right after updating to iTunes 7. After I did the suggested registry fix and then re-opened iTunes, iTunes gave an error talking about how its registry settings have been modified. iTunes is now unable to burn CDs.

iTunes appears to be a system resource-monpolizing piece of software that doesn't like other things trying to access those same resources. Anyone have any suggestions as to how to resolve these iTunes/CD-DVD drive conflicts?

I went so far as installing a application virtualization program called "SVS" from Altiris that puts various programs in "layers" where they aren't actually hard installed into the registry, but instead connections into the registry are proxied and can be turned off when the program is not in use. That solved the above problem but then iTunes didn't seem to get along with SVS too well. Microsoft just acquired some technology (Softricity) that in theory does what SVS does and at some point this will be in the operating system, but not for at least 3 years.

I can't imagine I am the only one having this issue.

[Leanne]

First off, I want to say thank you! The regedit worked, and I can use my cd-rom drive again.

wpritchard, I had the same problem with iTunes after I deleted the upper and lower filters from the registry. I just went into the control panel, clicked on add/remove programs, then selected iTunes. There is a repair button in there, and I selected that. It repaired everything, and the burner is now working fine for iTunes. I can't figure out how to get Windows Media Player to recognize my cd-burner though.

[Jack_JB]

Hey, sorry to just sign up to reply to this topic but a few posts back someone said thier PC, after deleting there files from their registry. Totally locks out upon boot up. my PC suffered the exact same symptoms and I deleted the same files from the same place, my PC too has locked up. Just wondering how did you fix it? or havent you :P

[xtriga]

Originally Posted by vercetti

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

greetz go out to vercetti for this one! this fixed all my probs. cheers mate!

[swair_xp]

i am having some unique kind of problem , when i insert any cd in the drive , it says blank cd or an audio cd, when i insert
the nfs game cd , it shows blank cd , i have roxio (per installed) and nero , i use xp service pack 2.

[lawyerbob]

I have the problem too, now on both my home and work computers, but the regedit does not work here at work. It may work at home, because I was using a roxio product when it started last night.
I started using this computer last month, it was someone elses, and I don't know the history of the problem. Windows sees the CD drive, but it cannot read any, either data or music. I looked in the registry for the info to delete, but there was none in the part of the registry where it should be.
I used find in the registry and roxio is not in there at all

any other ideas out there?

muchas - bob

[rmelchior]

Another Vercetti Solution Kudo...
It worked for me...thanks

[aussieoi]

ok here is how i fixed it
Step 1
Click on START, Then Run, Then type in regedit
2.
Click on HKEY_LOCAL_MACHINE
Then Click on subfolder SYSTEM
3.
In subfolder SYSTEM click on CURRENT CONTROL SET
4.
Im CURRENT CONTROL SET subfolder click on control,
Then find the subfolder CLASS Expand class and look for the key :{4D36E965-E325-11CE-BFC1-08002BE10318}
5.
Find UPPERFILTERS, right click on this key and DELETE if there is is LOWERFILTERS right click and delete aswell
6.
Close all programs and restart PC problem should be solved if not uninstall DVD-R or CD-R and reinstall and should be fixed......
HAVE A GOOD ONE
AUSSIEOI

[jcdaly]

I am having a similar problem here, in that my DVD drive will not play any DVD. A difference is that it is not even showing up in Device Manager. Any ideas on how to get it working again? I haven't tried deleting those "filter" files yet. Might that solution fix my problem as well?

Thanks for any help!

-jcd

[deliquent]

I've deleted "upperfilters" & "lowerfilters" and I have no references to 'roxio'... Still no effect. The device does show up in my device manager and it says it's working properly, but it doesn't recongnize and cds/dvds. Any other ideas?

[Whoo Hoo]

Thanks to Vercetti and Wpritchard for the help!

I had the same problem as the first poster and have been searching for what seems like forever for answers.

I followed both your advice and am up and running just fine again!

THANKS!!

[audio_amigo]

Originally Posted by wpritchard

Thanks Vercetti for the original registry fix for this, it worked for me.

The corruption happened to me right after updating to iTunes 7. After I did the suggested registry fix and then re-opened iTunes, iTunes gave an error talking about how its registry settings have been modified. iTunes is now unable to burn CDs.

iTunes appears to be a system resource-monpolizing piece of software that doesn't like other things trying to access those same resources. Anyone have any suggestions as to how to resolve these iTunes/CD-DVD drive conflicts?

I went so far as installing a application virtualization program called "SVS" from Altiris that puts various programs in "layers" where they aren't actually hard installed into the registry, but instead connections into the registry are proxied and can be turned off when the program is not in use. That solved the above problem but then iTunes didn't seem to get along with SVS too well. Microsoft just acquired some technology (Softricity) that in theory does what SVS does and at some point this will be in the operating system, but not for at least 3 years.

I can't imagine I am the only one having this issue.

The regedit worked!!! However, I can no longer burn anything...it only reads. When I opened iTunes I had an error message similar to what wpritchard is receiving. It wants me to reinstall iTunes. Is this a simple driver fix? or is it much more??? HELP!!!!

[erik-northman]

download CDgone to your desktop. You will need winrar to extract the files, when you have done that double click on the folder and a window opens with 3 files.
cdgone
edit reg
read me first - helpful advice from the creator - credit to him
basically you right click on cd gone and then left click on merge ( vista asks if you want to go on, so yes you do )
when that task finishes right click on edit reg and left click on merge ( give permission to continue ) and thats it error 19 should have gone and the drives should work again.

I have to say this was the easiest cure I could find.
finally, may need to reboot the machine for the changes to take effect.
good luck

[erik-northman]

download cdgone and follow the instructions, worked a dream for me.