CD Drive // DVD Drive Not Working!

[freedapimp]

Originally Posted by vercetti

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Homie, I just joined the website to say that you are a LIFESAVER. Everything worked exactly how you said it would. Thank you.

[Power Bank]

Originally Posted by vercetti

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

I too have just joined this excellent forum. For two weeks I have been in desperate search for a solution for a "conflict" (yellow ! mark) between my DVD and the CD drives which resulted in the Drivers for both being disabled in my XP Home. Verecetti you are a life saver. Before trying any thing complex, I uninstalled the Roxio 5.2 to see if the conflict is resolved. And guess what??? YES It is resolved. Many Thanx indeed. I am so glad I joined.

Power Bank

[TopdogIV]

Originally Posted by vercetti

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Thank you so much this fixed the problem straight away however if you go on the microsoft website it does this for you but still thanks a lot!!

[LlihC]

i deletet those 2 registry entrys and rebooted, then all was ok again ^^ thanks for fix

[telvis1]

Originally Posted by ob1coyote

THANK YOU. Instantly fixed. I joined the forums just to say thank you. This is going into my bookmarks!

This worked instantly. thanks again to you its saved me a lot of misery!!

[telvis1]

Originally Posted by ob1coyote

THANK YOU. Instantly fixed. I joined the forums just to say thank you. This is going into my bookmarks!

worked a dream. thanks again save me a lot of misery!!

[callmepitstop]

Originally Posted by aussieoi

ok here is how i fixed it
Step 1
Click on START, Then Run, Then type in regedit
2.
Click on HKEY_LOCAL_MACHINE
Then Click on subfolder SYSTEM
3.
In subfolder SYSTEM click on CURRENT CONTROL SET
4.
Im CURRENT CONTROL SET subfolder click on control,
Then find the subfolder CLASS Expand class and look for the key :{4D36E965-E325-11CE-BFC1-08002BE10318}
5.
Find UPPERFILTERS, right click on this key and DELETE if there is is LOWERFILTERS right click and delete aswell
6.
Close all programs and restart PC problem should be solved if not uninstall DVD-R or CD-R and reinstall and should be fixed......
HAVE A GOOD ONE
AUSSIEOI

This worked beautifully for me! Thanks Aussie01!!!

[uglyduck24]

wow thank you very much i have a dell inspiron 1545 brand new and then my drive koncked out im only 15, so this was a little confusing but boy im happy it works now

[uglyduck24]

thanks to vercetti

[zebedeespring]

Perfect, followed the instructions below using Windoze Vista Home Premium - removed the registry key entries as described, also won't be using roxio any more.

THANKS vercetti!

Originally Posted by vercetti

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

[heal248]

Hi the sames has happened to me to a ei system sorrento laptop it comes up in device maneger with a error code can someone private message me what to do

[mopamopa1]

I have CD-ROM DVD-ROM usb slim portable optical drive, which is supposed to be a plug and play device.I connected it with my Samsung NC 10 netbook (Windows XP) .My drive is generic and I do not know who is the manufacturer.
After I connected the drive to my computer I could not find it in "my computer".
When I accessed a Device Manager I found a yellow exclamation mark
next to "USB mass storage device".I uninstalled this device,unplugged and plugged again the external drive.I received the message that a new hardware was found and that I should reboot the computer,which I did and I was able to play the DVD.
However doing it each time when I want to use the drive is very annoying.
Any suggestions what could I do about this problem.I wish to add that the drive came with a small disc(USB 2.0 driver) but trying to use it did not remedy the problem.
I appreciate your help.

[amy1991]

Originally Posted by vercetti

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Thankyou soooo much im a complete idiot when it comes to technical stuff, i was about to rip my laptop to bits haha

[MATSMania]

Check it out - you can do it automatically now - http://support.microsoft.com/gp/cd_dvd_drive_problems

It worked great for me!

vercetti, did you give Microsoft the tip?