Help problem with Sound !!!!

[bookworm]

Originally Posted by TRopicana

umm dude you totally missed me just incase you didnt notice

Sorry this post is like juggling, a PM usally alerts me , Now will you download Belarc Advisor from here http://www.belarc.com/free_download.html
and post back what you find,the make and model number of your comp, and can you check Device Manager to see what problems it is showing.
right click My Computer > properties > hardware Tab > Device Manager > scroll to Sound, video and game controllers > expand and look for any yellow question marks .

Hope this helps

[bookworm]

Originally Posted by ilnefautpas

The card is detected but I get a code 10.
Below id my Belarc profile. If you can help....

*************

Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor a
800 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache
Drives
20,39 Gigabytes Usable Hard Drive Capacity
7,69 Gigabytes Hard Drive Free Space

AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
Lecteur de CD-ROM
MITSUMI CD-ROM SR244W

photosmart printer card reader (HPH11) [Hard drive] -- drive 1
ST320410A [Hard drive] (20,40 GB) -- drive 0, s/n 3FG1KE14, rev 3.35, SMART Status: Healthy

System Model
Hewlett-Packard e-pc
System Serial Number: FR90520013
Asset Tag: 0123ABC
Enclosure Type: Space-saving
Main Circuit Board b
Board: Hewlett-Packard HP System Board
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. IW.01.08 11/15/2002
Memory Modules c,d
320 Megabytes Installed Memory

Slot 'DIMM1 ' has 64 MB
Slot 'DIMM2 ' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20,39 GB 7,69 GB free

Network Drives
None detected


Controllers
Canal IDE principal [Controller]
Canal IDE secondaire [Controller]
Contrôleur de stockage Ultra ATA Intel(R) 82801BA - 244B [Controller]
Bus Adapters
Contrôleur hôte SCSI/RAID
Contrôleur d'hôte universel Intel(r) 82801BA/BAM USB - 2442 (2x)
Communications

Connexion réseau Intel(R) PRO/100
primary IP Address: 192.168.0.1 / 24
Gateway: 192.168.0.254
Physical Address: 00:02:B3:38:F1:69

Networking Dns Servers: 212.27.39.135
212.27.39.2

Virus Protection [Back to Top]

Symantec AntiVirus Corporate Edition Version 7.61.935
Scan Engine Version 4.1.0.15
Virus Definitions Version 25/10/2005 Rev 7
Last Disk Scan on jeudi 27 octobre 2005 12:30:49
Realtime File Scanning On


Display
Intel(R) 82815 Graphics Controller (Microsoft Corporation) [Display adapter]
HP 90 Monitor (18,0"vis, s/n KR91836305, mai 1999)
Multimedia
Contrôleur audio Intel(r) 82801BA/BAM AC'97
Other Devices
Clavier standard 101/102 touches ou clavier Microsoft Natural Keyboard PS/2
Souris Microsoft PS/2 [Mouse]
Concentrateur USB générique
Concentrateur USB racine (2x)
HP USB CD Writer 8200e series
Patin Couffin engine



Missing Microsoft Security Hotfixes [Back to Top]


All required security hotfixes (using the 06/14/2005 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes [Back to Top]

DataAccess
Q823718
on 22/08/2003 (details...)

Q832483
on 14/01/2004 (details...)

KB870669
(details...)

Internet Explorer
SP2
(SP2)
Windows Media Player
WM817787
(details...)

WM828026
(details...)

SP0
Q828026
on 26/10/2003 (details...)

Windows XP
SP2
KB811113[SP]
on 26/09/2004 (details...)

SP3
KB834707
on 18/10/2004 (details...)

KB867282
on 10/02/2005 (details...)

KB873333
on 10/02/2005 (details...)

KB873339
on 16/12/2004 (details...)

KB883939
on 17/06/2005 (details...)

KB885250
on 10/02/2005 (details...)

KB885835
on 16/12/2004 (details...)

KB885836
on 16/12/2004 (details...)

KB885884
on 18/10/2004 (details...)

KB886185
on 16/12/2004 (details...)

KB887472
on 10/02/2005 (details...)

KB887742
on 23/02/2005 (details...)

KB888113
on 10/02/2005 (details...)

KB888302
on 10/02/2005 (details...)

KB890046
on 17/06/2005 (details...)

KB890047
on 10/02/2005 (details...)

KB890175
on 13/01/2005 (details...)

Windows XP
SP3 (continued)
KB890859
on 16/04/2005 (details...)

KB890923
on 16/04/2005 (details...)

KB891781
on 10/02/2005 (details...)

KB893066
on 16/04/2005 (details...)

KB893086
on 16/04/2005 (details...)

KB893756
on 20/08/2005 (details...)

KB893803
on 16/04/2005 (details...)

KB893803V2 on 20/05/2005 (details...)

KB894391
on 20/08/2005 (details...)

KB896358
on 17/06/2005 (details...)

KB896422
on 17/06/2005 (details...)

KB896423
on 20/08/2005 (details...)

KB896428
on 17/06/2005 (details...)

KB896688
on 15/10/2005 (details...)

KB896727
on 20/08/2005 (details...)

KB898461
on 02/07/2005 (details...)

KB899587
on 20/08/2005 (details...)

KB899588
on 20/08/2005 (details...)

KB899589
on 15/10/2005 (details...)

KB899591
on 20/08/2005 (details...)

KB900725
on 15/10/2005 (details...)

KB901017
on 15/10/2005 (details...)

KB901214
on 13/07/2005 (details...)

KB902400
on 15/10/2005 (details...) Reinstall!
KB903235
on 13/07/2005 (details...)

KB904706
on 15/10/2005 (details...)

KB905414
on 15/10/2005 (details...)

KB905749
on 15/10/2005 (details...)

2 questions, which country was this comp produced for
, and can you go to Control Panel > Sound & Audie Devices > Hardware Tab > Properties > are any listings shown as an Audio device, AC'97 perhaps. Have you had a sound card installed in place of the onboard sound.

Hope this helps

[bookworm]

Originally Posted by TRopicana

umm dude you totally missed me just incase you didnt notice

Didn't read your post correctley if you need the Realtek AC'97 get it here http://www.realtek.com.tw/downloads/...&Software=True

Hope this helps

[naterrider]

I just wanted to say thanks a bunch. I followed your advice and now my sound is working perfectly. Thanks!

[bookworm]

Originally Posted by naterrider

I just wanted to say thanks a bunch. I followed your advice and now my sound is working perfectly. Thanks!

Your more than welcome, glad it worked

[captain200162]

I was listening my favorite musics on my laptop computer (Compaq Presario 1200, 12XL300) untill Nov 4, 2005. Suddenly, my sound died.
I did Audio / Sound Test at Control Panel. It showed an Error Code:0x80004005. I did "Factory Restore" for twice. But, I still don't have any sound from my speakers.
I have done Uninstall & Reinstall audio drivers by removing from Device Manager. (More than 10 times? )I also did Update the driver. (I plug in separated speakers to this laptop computer. Sound is still gone!!)
Now, my microphone works. But, I still don't have any sound as before.
I have NO SOUNDS for Window startup, mouse clicking, all of the IM (Buzz) sound, download is completed, update is completed.
I have done Scandisk, also, scanned for Virus & Spyware. My pc is clean from them.
I checked my BIOS. It says "Default System BIOS".
No Sound at DirectX(9.0c), either. The Error Code:0x00000000=HRESULT :eek
My Operation System is MS Me.
I have been working on this problem since Nov 4, 2005 (I have not slept well since then). I am so tired. Before I get sick or my chronic illness attack me, I need a help as soon as possible.

[bookworm]

Originally Posted by captain200162

I was listening my favorite musics on my laptop computer (Compaq Presario 1200, 12XL300) untill Nov 4, 2005. Suddenly, my sound died.
I did Audio / Sound Test at Control Panel. It showed an Error Code:0x80004005. I did "Factory Restore" for twice. But, I still don't have any sound from my speakers.
I have done Uninstall & Reinstall audio drivers by removing from Device Manager. (More than 10 times? )I also did Update the driver. (I plug in separated speakers to this laptop computer. Sound is still gone!!)
Now, my microphone works. But, I still don't have any sound as before.
I have NO SOUNDS for Window startup, mouse clicking, all of the IM (Buzz) sound, download is completed, update is completed.
I have done Scandisk, also, scanned for Virus & Spyware. My pc is clean from them.
I checked my BIOS. It says "Default System BIOS".
No Sound at DirectX(9.0c), either. The Error Code:0x00000000=HRESULT :eek
My Operation System is MS Me.
I have been working on this problem since Nov 4, 2005 (I have not slept well since then). I am so tired. Before I get sick or my chronic illness attack me, I need a help as soon as possible.

Compac are giveing nothing away about which chipset or sound drive is installed on your comp, can you get Belarc Advisor here http://www.belarc.com/free_download.html
and copy and paste the results, then I should be able to identify the board.

Hope this helps

[captain200162]

Originally Posted by bookworm

Compac are giveing nothing away about which chipset or sound drive is installed on your comp, can you get Belarc Advisor here http://www.belarc.com/free_download.html
and copy and paste the results, then I should be able to identify the board.

Hope this helps

Computer Profile Summary
Computer Name: Default (in OEMWORKGROUP)
Profile Date: Friday, November 11, 2005 5:00:07 PM
Advisor Version: 7.0t
Windows Logon: default

Operating System System Model
Windows Millennium Edition (build 4.90.3000) Compaq Presario 0F0A
Enclosure Type: Notebook
Processor a Main Circuit Board b
600 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Compaq 06E0h Rev.A
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD 4.06 02/22/2001
Drives Memory Modules c,d
5.99 Gigabytes Usable Hard Drive Capacity
1.82 Gigabytes Hard Drive Free Space

NEC CD-ROM DRIVE:282
Generic floppy disk drive (3.5")

TOSHIBA MK6015MAP [Hard drive] (6.01 GB) -- drive 0, s/n X0J15415T, rev U8.13 A, SMART Status: Healthy 188 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 3.20 GB 1.42 GB free
d: (FAT32 on drive 0) 2.79 GB 400 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
default
None detected
Controllers Display
Standard Floppy Disk Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller Trident CyberBlade i1 AGP (77) [Display adapter]
Default Monitor (2x)
Bus Adapters Multimedia
VIA Tech 3038 PCI to USB Universal Host Controller VIA AC'97 Audio Controller (WDM)
Communications Other Devices
Compaq 56K V.90 HSF Mini PCI Modem Compaq PCI Modem Enumerator
Standard 101/102-Key or Microsoft Natural Keyboard
Synaptics PS/2 TouchPad [Mouse]
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q329414-25 on 11/7/2005 (details...)
DirectX
KB904706 (details...)
Internet Explorer
SP1 (SP1)
Q837009 (details...)
Q887797 (details...)
Q891781 (details...)
Q896688 (details...)
Windows Media Player
WM308567 (details...)
WM828026 (details...)
WM885492 (details...)
WinME
UPD272016 (details...)
WinME (continued)
UPD273017 (details...)
UPD273991 (details...)
UPD287564 (details...)
UPD290700 (details...)
UPD314757 (details...)
UPD323172 (details...)
UPD323255 (details...)
UPD329048 (details...)
UPD329115 (details...)
UPD811630 (details...)
UPD812709 (details...)
UPDQ823559 (details...)
UPD888113 (details...)
UPD891711 (details...)
UPD896358 (details...)


I have copy & pasted the results. There are more information. If I need to post, please let me know. Thank you so much.

Re: I have tried to install Realtek AC'97 Audio Controller. But, it caused an error. (it showed "yellow question mark" at Device Manager) So, I have reinstalled which was installed in before. It says, the function is normal / working properly.

[captain200162]

I have been scanning my Registry with "TuneUp Utilities 2006 / Registry Cleaner". It always shows problems on my registry. I wonder my registry is messed up. I fixed all of those problems and backed up those corrections.
In before, I have adjusted / modified "FuLLDuPLex"=3 items manually when I have received the Error Code:0x80004005. But, this Error Code is gone by performing "Factory Restore".

[bookworm]

Originally Posted by captain200162

Computer Profile Summary
Computer Name: Default (in OEMWORKGROUP)
Profile Date: Friday, November 11, 2005 5:00:07 PM
Advisor Version: 7.0t
Windows Logon: default

Operating System System Model
Windows Millennium Edition (build 4.90.3000) Compaq Presario 0F0A
Enclosure Type: Notebook
Processor a Main Circuit Board b
600 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Compaq 06E0h Rev.A
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD 4.06 02/22/2001
Drives Memory Modules c,d
5.99 Gigabytes Usable Hard Drive Capacity
1.82 Gigabytes Hard Drive Free Space

NEC CD-ROM DRIVE:282
Generic floppy disk drive (3.5")

TOSHIBA MK6015MAP [Hard drive] (6.01 GB) -- drive 0, s/n X0J15415T, rev U8.13 A, SMART Status: Healthy 188 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 3.20 GB 1.42 GB free
d: (FAT32 on drive 0) 2.79 GB 400 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
default
None detected
Controllers Display
Standard Floppy Disk Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller Trident CyberBlade i1 AGP (77) [Display adapter]
Default Monitor (2x)
Bus Adapters Multimedia
VIA Tech 3038 PCI to USB Universal Host Controller VIA AC'97 Audio Controller (WDM)
Communications Other Devices
Compaq 56K V.90 HSF Mini PCI Modem Compaq PCI Modem Enumerator
Standard 101/102-Key or Microsoft Natural Keyboard
Synaptics PS/2 TouchPad [Mouse]
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q329414-25 on 11/7/2005 (details...)
DirectX
KB904706 (details...)
Internet Explorer
SP1 (SP1)
Q837009 (details...)
Q887797 (details...)
Q891781 (details...)
Q896688 (details...)
Windows Media Player
WM308567 (details...)
WM828026 (details...)
WM885492 (details...)
WinME
UPD272016 (details...)
WinME (continued)
UPD273017 (details...)
UPD273991 (details...)
UPD287564 (details...)
UPD290700 (details...)
UPD314757 (details...)
UPD323172 (details...)
UPD323255 (details...)
UPD329048 (details...)
UPD329115 (details...)
UPD811630 (details...)
UPD812709 (details...)
UPDQ823559 (details...)
UPD888113 (details...)
UPD891711 (details...)
UPD896358 (details...)


I have copy & pasted the results. There are more information. If I need to post, please let me know. Thank you so much.

Re: I have tried to install Realtek AC'97 Audio Controller. But, it caused an error. (it showed "yellow question mark" at Device Manager) So, I have reinstalled which was installed in before. It says, the function is normal / working properly.

Take a look at this from Compac, look under notebooks before 2004, post back the numbers, also what driver does it show in Device Manager for AC'97 driver.

Hope this helps

[bookworm]

Originally Posted by captain200162

I have been scanning my Registry with "TuneUp Utilities 2006 / Registry Cleaner". It always shows problems on my registry. I wonder my registry is messed up. I fixed all of those problems and backed up those corrections.
In before, I have adjusted / modified "FuLLDuPLex"=3 items manually when I have received the Error Code:0x80004005. But, this Error Code is gone by performing "Factory Restore".

http://h10025.www1.hp.com/ewfrf/wc/s...dlc=en&lang=en
This is your audio driver from Compac also found this it is a PC Health Check offered by Compac, with suggestions of updates you may need.http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Personally I use CCleaner it is a free programe and cleans all temp files and cookies on your comp, and by goint to Issues it ill also clean your registry of left over rubbish. Get it here if you want to try it http://www.ccleaner.com/

Hope this helps

[captain200162]

Originally Posted by bookworm

http://h10025.www1.hp.com/ewfrf/wc/s...dlc=en&lang=en
This is your audio driver from Compac also found this it is a PC Health Check offered by Compac, with suggestions of updates you may need.http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Personally I use CCleaner it is a free programe and cleans all temp files and cookies on your comp, and by goint to Issues it ill also clean your registry of left over rubbish. Get it here if you want to try it http://www.ccleaner.com/

Hope this helps

Thank you for the link for online testing.
This is the Test Result / Copy & Paste:

Critical issues
No critical issue detected

Windows error detected
No windows error detected

Suggestions for optimizing
No issues detected.

Updates for Driver, Bios and Software
No issues detected.

However, I STILL have NO Sound!! I wonder where did it go? Very tiny sound came back when I performed "Factory Restore". But, it faded. Now, it is gone. I knew my speaker was making scrachy noise while I operate this notebook. Now, all of the sound is gone except a loud Click Noise when I up & down my audio volume.

I had installed Real Player / Newer one. But, It caused problem that I can not use Window Media Player. I just removed / uninstalled this Real Player to resolve the error. I wish my sound comes back. So, I can listen to music and relax & rest, sleep. (( I have no DVD player, no music player / no CD player as home stereo system. It has been too quiet and bored.This laptop music player was keeping me so relaxed.))

I have tested my Microphone function at one of chat program. People in the room can hear my voice in nice & clear. But, I hear nothing from my speakers. I can tell they are talking from Mic icon.

P.S.: I love CCleaner!! I have been using this free software for a long time to keep my hard drive space opened. In before, I used to clean by clicking "Internet Option" and manually cleaning every so often. But, I created a shortcut at "Start Menu"!! It is great one! thank you. I also use R-Wipe & Clean!! I love this software, too.

[captain200162]

I often scan for MS "Windows Update" from Start menu. I just wonder I have problem with "Window Media Player 9.0" that I have now. Cause, it keep saying to download and install this:Critical Update for Windows Media Player Script Commands (KB828026) !!even I have downloaded & installed this update
I have searched this update software at MS website and downloaded & installed. But, it stilll keep saying I need to install this Critical Update!
I wonder I can repair "Window Media Player" from Control Panel / Add & Remove Programs? or Uninstall and Reinstall this IF I can not sleep well tonight.
I know I need rest.zzzzz. Maybe, my laptop need to rest,too?
Again, thank you for supporting me.

[captain200162]

Hi. Bookworm! I have contacted Compaq / HP for this audio problem. They said my soundcard need to replace. It is gonna cost a lot. I guess I better buy an another notebook computer instead paying the expensive repair cost.

[bookworm]

Originally Posted by captain200162

Hi. Bookworm! I have contacted Compaq / HP for this audio problem. They said my soundcard need to replace. It is gonna cost a lot. I guess I better buy an another notebook computer instead paying the expensive repair cost.

Check out the small independant computer vendors, not one attatched to any large independants. A small one man band works for me, ask for advice and make a note of which sound card he says you need. Then check online sellers for a price, go back and ask for a price for fitting. It may not turn out as exspensive as you think.It's what I do when I upgrade, and my techi says Compac are the best laptops.

Hope this helps