Help problem with Sound !!!!

05-10-2005, 03:20 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,861
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akago we need to check if your audio device is working in Device Manager Start > Control Panel > double click System > in System Information dialogue box > check Hardware Tab > Device Manager > Sound, video and game controllers - are there any yellow exclamation marks > right click your AC/97 Audio Device > properties > click the driver tab what driver version do you have. We can check if you have the correct driver. 
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Barbara MCP
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Last edited by bookworm : 05-10-2005 at 03:22 PM.
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05-10-2005, 07:40 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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This is the driver you need for audio http://www.realtek.com.tw/downloads/downloads.aspx It's shown under Hot Downloads. Check the read me files.
Hope this helps. 
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Hope this helps
Barbara MCP
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05-11-2005, 02:15 AM
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Registered User
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Ok I have no exclamtion marks and the version is 5.10.0.5830
P.S. Which if the hot downloads do I download?I MUST LISTEN TO MY MUSIC HELP PLZ.
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05-11-2005, 03:48 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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Quote:
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Originally Posted by Mr. Retardo
thank you bookworm!!!! now i have my music back and i wont die after all!!! lmao!! anyways THANK YOU!!!
p.s....THANK YOU A LOT!!! lol!!

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Great, and thank you for posting back, it always helps if anyone else has the same problem, they know the solution works. 
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Hope this helps
Barbara MCP
Friends are
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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-11-2005, 03:50 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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Quote:
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Originally Posted by akago
Ok I have no exclamtion marks and the version is 5.10.0.5830
P.S. Which if the hot downloads do I download?I MUST LISTEN TO MY MUSIC HELP PLZ.
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I have sent you a personal message with the information you need. 
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Hope this helps
Barbara MCP
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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-15-2005, 12:48 AM
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Join Date: Apr 2005
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sound problems!
Hey guys,
Can someone help me too? I don't have any sound in my computer! I have an integrated sound system by Win XP called Legacy Audio. I run on a HP 1.00 GHz. Well that's about it, I don't know how in the world my sound disappeared all of the sudden. Thanks for the help!
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05-15-2005, 10:04 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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We need more info, go to Start/Control Panel/ Sounds and Audio Devices on the Hardware Tab look up your Audio Device. It will give the make and type, It's not the Legacy Driver but the Audio Device we need.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-15-2005, 11:13 AM
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Join Date: Apr 2005
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Hi bookworm,
Thanks for helping me out here, I really appreciate it. Anyway, when I go to the hardware tab, this is all I see in audio devices:
Audio Codecs
Legacy Audio Drivers
Media Control Devices
Legacy Video Capture Devices
Video Codecs
When I click on any of them, in the bottom it says:
Manufacturer: (Standard system devices)
Location: Unknown
Device Status: This device is working properly.
I don't think this helps much, but that's all I'm able to see.
Thanks again! 
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05-15-2005, 12:41 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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go here http://www.belarc.com/free_download.htm ( Free programe ) get Belarc Advisor install and print off specs. then tell me what it says for:
System Model ( mother board )
Multimedia ( Sound card )
Main Circuit Board
Memory ( ram)
which model of HP do you have
It appears as if Win is not seeing your sound card.
Don't copy and paste Belarc it shows your Win product key and any other licence keys you have.
Hope this helps. 
Last edited by bookworm : 05-15-2005 at 12:44 PM.
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05-15-2005, 01:00 PM
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Hi again!
Here's the summary:
System Model: 00101730 8860 15294100000535 30
System Serial Number: 4974HPPAV3
Multimedia: None detected
Main Circuit Board: Board: Asus A7V-VM 1.02
BIOS: Phoenix Technologies LTD 2.04 12/07/00
Memory: 256 Megabytes Installed Memory
1000 megahertz AMD Athlon
How do I find out what HP model I have? I can't find it anywhere.
Thank You!
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05-15-2005, 01:07 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,861
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It's as I thought, not recognising your sound card, but I can trace it from the motherboard, I don't need your HP model. Be back soon. 
__________________
Hope this helps
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-15-2005, 01:09 PM
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Join Date: Apr 2005
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Thanks! 
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05-15-2005, 04:14 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,861
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Well It's the AC/97v2.1 the motherboard seems to have been an OEM for HP the driver is here http://drivers.softpedia.com/get/SOU...xxx-354a.shtml but create a RESTORE POINT before installing driver in case you need to restore. The site can be slow to download, save it to disc, easiest place is My Documents folder, no probleme finding.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-15-2005, 04:19 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,861
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Quote:
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Originally Posted by (-PsYcHo-)
Hi again!
Here's the summary:
System Model: 00101730 8860 15294100000535 30
System Serial Number: 4974HPPAV3
Multimedia: None detected
Main Circuit Board: Board: Asus A7V-VM 1.02
BIOS: Phoenix Technologies LTD 2.04 12/07/00
Memory: 256 Megabytes Installed Memory
1000 megahertz AMD Athlon
How do I find out what HP model I have? I can't find it anywhere.
Thank You!
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p.s this is how you find your model http://h10025.www1.hp.com/ewfrf/wc/g...=product&cc=ca hope this helps. 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-15-2005, 07:48 PM
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Registered User
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Join Date: Apr 2005
Posts: 19
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Thank you again,
I'm trying to download the driver, but it's always giving me a busy signal. It should download though.
Thanks again!
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