Help problem with Sound !!!!

[Zacherysmom]

Thank you Barbara. Just one more question though.............what is a system restore point and how do I set one before I install the driver?

[bookworm]

Originally Posted by Zacherysmom

Thank you Barbara. Just one more question though.............what is a system restore point and how do I set one before I install the driver?

Start / All Programs / Accessories / System Tools / System Restore / Create a restore point / then follow instructions

Cheers

[shimajer]

Originally Posted by bookworm

Go back to Sony http://esupport.sony.com/US/perl/swu...3&mdl=PCVRX755

install the Sony Shared Library driver( this has the INF files) , then RESTART your comp, then install the audio driver again

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

I have my sound back!!! THANK YOU SOOOOOOO MUCHHH

[mel the mum]

hi i need some help with my computer. i recently installed windows xp, and now there is no sound. my partner has tried everything but windows media player says there is no sound card. when in fact there is. my bf thinks that we should just buy new sound card and graphic cards... but i think that it could be fixed differently. some one please give me advice.

thank you.

[mel the mum]

Operating System System Model
Windows XP Professional (build 2600) MICRO-STAR INTERNATIONAL CO., LTD KM400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6734
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
28.59 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-110 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAD1A389948, rev 05.03E05, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 28.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mace Family 14/02/2007 9:19:30 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem
Network Card MAC Address: 00:00:00:00:00:00 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/09/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q311967 - Unrated (details...)
Q313450 - Unrated (details...)
Q315000 - Unrated (details...)
Q318089 - Unrated (details...)
Q318138 - Unrated (details...)
Q318202 - Unrated (details...)
Q318203 - Unrated (details...)
Q320920 - Unrated (details...)
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Q323255 - Unrated (details...)
Q324380 - Moderate (details...)
Q326830 - Unrated (details...)
Q328310 - Unrated (details...)
Q328676 - Unrated (details...)
Q328940 - Unrated (details...)
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Q329170 - Unrated (details...)
Q329390 - Unrated (details...)
Q329834 - Critical (details...)
Q331953 - Unrated (details...)
Q810577 - Unrated (details...)
Q810833 - Low (details...)
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Q828741 - Critical (details...)
Q832483 - Important (details...)
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Q837001 - Important (details...)
Q839645 - Important (details...)
Q840315 - Critical (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873376 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
No details available No details available

[Zacherysmom]

Originally Posted by bookworm

Start / All Programs / Accessories / System Tools / System Restore / Create a restore point / then follow instructions

Cheers

You are so wonderful!! Thank you so much for your help! It's great to hear sound coming from the speakers again. Thank you thank you thank you thank you!!!!!!
Hope you have a good Valentine's day

Thanks again!
Jennifer

[oleg1602134]

Hi!
I have a sound problem. Windows media players says: Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. I think u r familiar with this problem. So here is the info from Belarc:

Operating System:
Windows XP Professional Service Pack 2 (build 2600)
System Model:
Compaq Presario 061 DW265A-ABA SR1055C NA511 0n41411RE101KAME210
Enclosure Type: Desktop
Processor:
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board
Board: ASUSTek Computer INC. Kamet2
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 3.08 02/04/2004
Multimedia:
Realtek AC'97 Audio for VIA (R) Audio Controller
USB Audio Device

VIA/S3G UniChrome IGP [Display adapter]
Samsung SyncMaster [Monitor] (15.2"vis, s/n H9KXA19934, October 2004)
Drivers:
217.45 Gigabytes Usable Hard Drive Capacity
83.20 Gigabytes Hard Drive Free Space

IDE-DVD ROM 16x [CD-ROM drive]
NJ7020V ZJL300A SCSI CdRom Device [CD-ROM drive]
SONY CD-RW CRX215E5 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Plz hepl me, cuz i ve been experiencing this problem for 2 weeks!!! And 2 weeks ago i reinstalled Windows XP to SP2 - maybe it happened because of that? And i also installled driver from realtek website, but nothing happened. HELP!!
Thanks in advance

[Sid]

Ok, for some reason out of the blue, I lost sound on my laptop, and can't explain it. I checked my sound card in Device Manager (SigmaTel C-Major Audio) and it says it's working fine. Under further inspection of it's properties, it says that the Driver is enabled, but has not been started.
Under Sounds and Audio Devices in the Control Panel, everything is greyed out, and it says there is No Audio Device.

Now, I have tried everything I could think of, reinstalling my audio driver multiple times, and can't seem to figure anything out. I'm not new with computers, but I guess this is just beyond me. I don't believe it's my speakers, because the laptop's only a couple years old, and I've never had any problems whatsoever with them. I ran that Belarc Advisor, so here's what it came up with (hope this is the right info):

Operating System
Windows XP Media Center Edition Service Pack 2 (build 2600)

System Model
Dell Inc. Inspiron 9300
System Service Tag: GSFFN81 (support for this PC)
Chassis Serial Number: GSFFN81
Enclosure Type: Portable

Processor a
1.73 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board b
Board: Dell Inc. 0C5668
Serial Number: .GSFFN81.CN1296159F4383.
Bus Clock: 133 megahertz
BIOS: Dell Inc. A04 06/21/2005

Drives
80.02 Gigabytes Usable Hard Drive Capacity
10.19 Gigabytes Hard Drive Free Space

SONY DVD+-RW DW-Q58A [CD-ROM drive]

TOSHIBA MK8026GAX [Hard drive] (80.03 GB) -- drive 0, s/n Z5HE8538T, rev PA002D, SMART Status: Healthy

Memory Modules c,d
1024 Megabytes Installed Memory
Slot 'DIMM_A' has 512 MB (serial number 500797B6)
Slot 'DIMM_B' has 512 MB (serial number 500097CF)

Local Drive Volumes
c: (NTFS on drive 0) 80.02 GB 10.19 GB free

Network Drives
None detected

Controllers
Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
ATI MOBILITY RADEON X300 [Display adapter]
Default Monitor (4x)

Bus Adapters
Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C

Multimedia
SigmaTel C-Major Audio

Anyway, I hope this is the necessary info, and I really hope ya might be able to help me.. It's really gettin irritating. Thanks a ton for the help.

-Sid

ps: Sorry If this is a repeat, I just read many of the previous posts and they seemed to be similar, yet different enough to ask for some verifying answers

[bookworm]

Originally Posted by mel the mum

Operating System System Model
Windows XP Professional (build 2600) MICRO-STAR INTERNATIONAL CO., LTD KM400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6734
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
28.59 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-110 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAD1A389948, rev 05.03E05, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 28.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mace Family 14/02/2007 9:19:30 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem
Network Card MAC Address: 00:00:00:00:00:00 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/09/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.


Installed Microsoft Hotfixes [Back to Top]
No details available No details available

First check this
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.



If your radio plugs are near your USB sockets then you have Realtek ALC655 on-board audio. Go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[bookworm]

Originally Posted by Sid

Ok, for some reason out of the blue, I lost sound on my laptop, and can't explain it. I checked my sound card in Device Manager (SigmaTel C-Major Audio) and it says it's working fine. Under further inspection of it's properties, it says that the Driver is enabled, but has not been started.
Under Sounds and Audio Devices in the Control Panel, everything is greyed out, and it says there is No Audio Device.

Now, I have tried everything I could think of, reinstalling my audio driver multiple times, and can't seem to figure anything out. I'm not new with computers, but I guess this is just beyond me. I don't believe it's my speakers, because the laptop's only a couple years old, and I've never had any problems whatsoever with them. I ran that Belarc Advisor, so here's what it came up with (hope this is the right info):

Operating System
Windows XP Media Center Edition Service Pack 2 (build 2600)

System Model
Dell Inc. Inspiron 9300
System Service Tag: GSFFN81 (support for this PC)
Chassis Serial Number: GSFFN81
Enclosure Type: Portable

Processor a
1.73 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board b
Board: Dell Inc. 0C5668
Serial Number: .GSFFN81.CN1296159F4383.
Bus Clock: 133 megahertz
BIOS: Dell Inc. A04 06/21/2005

Drives
80.02 Gigabytes Usable Hard Drive Capacity
10.19 Gigabytes Hard Drive Free Space

SONY DVD+-RW DW-Q58A [CD-ROM drive]

TOSHIBA MK8026GAX [Hard drive] (80.03 GB) -- drive 0, s/n Z5HE8538T, rev PA002D, SMART Status: Healthy

Memory Modules c,d
1024 Megabytes Installed Memory
Slot 'DIMM_A' has 512 MB (serial number 500797B6)
Slot 'DIMM_B' has 512 MB (serial number 500097CF)

Local Drive Volumes
c: (NTFS on drive 0) 80.02 GB 10.19 GB free

Network Drives
None detected

Controllers
Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
ATI MOBILITY RADEON X300 [Display adapter]
Default Monitor (4x)

Bus Adapters
Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C

Multimedia
SigmaTel C-Major Audio

Anyway, I hope this is the necessary info, and I really hope ya might be able to help me.. It's really gettin irritating. Thanks a ton for the help.

-Sid

ps: Sorry If this is a repeat, I just read many of the previous posts and they seemed to be similar, yet different enough to ask for some verifying answers

Link to dell drivers http://support.euro.dell.com/support...os=WW1&osl=EN#

Check this out first

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

if this doesnt work go to Dell
Install the Chipset thn Restart your comp, then intall audio driver again

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[Sid]

Hey Barbara,
Thanks for the quick response, though sadly, none of it seemed to work for me. Stupid thing is still saying the same things - No Audio Device under the Sounds and Audio Devices Properties, and that the Driver is enabled but has not been started in the SigmaTel C-Major Audio Properties in the Device Manager.
Sorry for the bother, but do ya happen to have any other ideas of what to do, or who to go to?

Thanks again for all your help, it's really much appreatiated.

-Sid

[mel the mum]

the sound tab says what you wrote "modem 0 handset play back". how do i change that??

[bookworm]

Originally Posted by oleg1602134

Hi!
I have a sound problem. Windows media players says: Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. I think u r familiar with this problem. So here is the info from Belarc:

Operating System:
Windows XP Professional Service Pack 2 (build 2600)
System Model:
Compaq Presario 061 DW265A-ABA SR1055C NA511 0n41411RE101KAME210
Enclosure Type: Desktop
Processor:
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board
Board: ASUSTek Computer INC. Kamet2
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 3.08 02/04/2004
Multimedia:
Realtek AC'97 Audio for VIA (R) Audio Controller
USB Audio Device

VIA/S3G UniChrome IGP [Display adapter]
Samsung SyncMaster [Monitor] (15.2"vis, s/n H9KXA19934, October 2004)
Drivers:
217.45 Gigabytes Usable Hard Drive Capacity
83.20 Gigabytes Hard Drive Free Space

IDE-DVD ROM 16x [CD-ROM drive]
NJ7020V ZJL300A SCSI CdRom Device [CD-ROM drive]
SONY CD-RW CRX215E5 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Plz hepl me, cuz i ve been experiencing this problem for 2 weeks!!! And 2 weeks ago i reinstalled Windows XP to SP2 - maybe it happened because of that? And i also installled driver from realtek website, but nothing happened. HELP!!
Thanks in advance

Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.Realtek AC'97 should be an option

Go here to HP http://h10025.www1.hp.com/ewfrf/wc/s...o duct=404613

under Original drivers, get the Chipset driver. install, then Restart the comp then install audio again

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[bookworm]

Originally Posted by Sid

Hey Barbara,
Thanks for the quick response, though sadly, none of it seemed to work for me. Stupid thing is still saying the same things - No Audio Device under the Sounds and Audio Devices Properties, and that the Driver is enabled but has not been started in the SigmaTel C-Major Audio Properties in the Device Manager.
Sorry for the bother, but do ya happen to have any other ideas of what to do, or who to go to?

Thanks again for all your help, it's really much appreatiated.

-Sid

Check if sound is enabled in the BIOS, look at this, it is to Disable sound, but it shows how to, use it to check if sound is enabled http://support.euro.dell.com/support...9&l=en &s=gen

Hope this helps

[oleg1602134]

Originally Posted by bookworm

Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.Realtek AC'97 should be an option

Go here to HP http://h10025.www1.hp.com/ewfrf/wc/s...o duct=404613

under Original drivers, get the Chipset driver. install, then Restart the comp then install audio again

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE



Hope this helps

Hi. Thanks for reply

U told me to go to: Control Panel / Sound & Audio Devices / Properties / Sound Playback, but none of the links is active so i cant even click on anything. It says no audio device.
Now im installing the chipset driver.