Help problem with Sound !!!!

[bookworm]

Originally Posted by thedowner

My music is working now! Thank you so much for all of your help bookworm. and for following up with the serial number i had trouble with that too when i was trying to fix some video problems earlier, but i had no idea what to do about it. thought you would like some positive feed back, you really are the Sound Queen. Cheers.

Got a reply from MPC and a workaround the problem

Sorry for your inconvenience. MPC has now taken over Gateway pro. We are currently working on the website. The Serial number portion of the gateway support site is not functioning at this time. Their is a work around. If you go to http://www.gateway.com/ and enter your S/N into the search field. The site will come up with your information on your pc.

Tested and it works

[Mimeblade]

Hi, it's me again, I reinstalled my driver as suggested, but am still getting the same problem, no Sound Device not to mention no Playback Device either...

[kittypurrkate]

HI, I'm new to this page. Having sound problems on my laptop and I've been searching everywhere for a solution - seems I'm not the only one!

I reinstalled XP on my VAIO VGN-FS415E. Downloaded all the drivers from the sony website and got everything working except Unknown PCI device and my audio won't work.

From Belarc I get:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Sony Corporation VGN-FS415E C3LM1FS9
System Serial Number: 28241360-5008256
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Intel Corporation
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD R0090J1 10/25/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
63.41 Gigabytes Hard Drive Free Space

MATSHITA UJ-841D [CD-ROM drive]

MemoryStick or MemoryStickPro Device [Hard drive] -- drive 1
TOSHIBA MK8025GAS [Hard drive] (80.03 GB) -- drive 0, s/n 16RX9372S, rev KA023H, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'SODIMM1' has 512 MB
Slot 'SODIMM2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 63.41 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kate Moo 03/02/2008 15:28:58 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
IUSR_KATE never
IWAM_KATE 29/01/2008 16:55:44
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family [Display adapter] (2x)
MS_ [Monitor]
Bus Adapters Multimedia
Generic CardBus Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C None detected
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
Dhcp Server: none responded
Physical Address: 00:01:4A:F0:69:71
LAN-Express AS IEEE 802.11g miniPCI Adapter
primary Auto IP Address: 192.168.1.69 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:16:CE:12:75:72

Networking Dns Server: 192.168.1.254
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Sony Notebook Control Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCI7420 Integrated FlashMedia Controller
USB Root Hub (5x)
Virus Protection [Back to Top]

Please help!!!!

[kittypurrkate]

Hi, I've fixed my problem: just in case anyonyou e else has the same problem: have to install Microsoft's KB835221 hotfix first - (it does tell you this on the download page of sony, I just didn't read it properly the first time!!)

[Zeppo]

Hi bookworm,
Would you be so kind to give some kind of response to my question on page 59?
Regards,
Zeppo

[bookworm]

Originally Posted by Dixie123

I tried this and followed your instructions exactly however when it tries to install it comes up with two messages:

"Unable to launch setcdfmt.exe"

and

"alcxwdm.cat not found"

What do I do now?
Thankyou for your time

I suspect you need the chipset drivers, use this tool from SiS it will list your chipset drivers and links to them http://www.sis.com/support/support_prodid.htm

[bookworm]

Originally Posted by Mimeblade

Hi, it's me again, I reinstalled my driver as suggested, but am still getting the same problem, no Sound Device not to mention no Playback Device either...

Go back to MSI and install the Via 4 in 1 driver then restart your comp, then install audio again.

[Mimeblade]

Well, I tried that...then I once again reinstalled the driver...still got nothing. Then I decided to try something drastic and unstall all my Audio Drivers in Safe Mode. What I discovered was that either some of those drivers don't get uninstalled or they're there, and disappear. I'm not sure how best to explain it except by these screenshots I took of my Device Manager.

On the Left is my Device Manager on Startup (Normal Boot, not Safe Mode)

On the Right is my Device Manager a few minutes later.

http://img166.imageshack.us/img166/7...driversxa5.jpg

If someone could explain to me what's wrong (I've heard in other forums that something might be wrong with the Microsoft Kernel Driver). I've got a case of disappearing Drivers here...

Should I just reinstall MS Service Pack 2 and be done with it? Or should I just reinstall Windows again??

[bookworm]

Originally Posted by Mimeblade

Well, I tried that...then I once again reinstalled the driver...still got nothing. Then I decided to try something drastic and unstall all my Audio Drivers in Safe Mode. What I discovered was that either some of those drivers don't get uninstalled or they're there, and disappear. I'm not sure how best to explain it except by these screenshots I took of my Device Manager.

On the Left is my Device Manager on Startup (Normal Boot, not Safe Mode)

On the Right is my Device Manager a few minutes later.

http://img166.imageshack.us/img166/7...driversxa5.jpg

If someone could explain to me what's wrong (I've heard in other forums that something might be wrong with the Microsoft Kernel Driver). I've got a case of disappearing Drivers here...

Should I just reinstall MS Service Pack 2 and be done with it? Or should I just reinstall Windows again??

Just a few points
1 Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The programme runs with no alerts and then closes.

check these out

Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot

[waxdimas]

Hello there Bookworm, you won't remember me, but you helped me out with an audio issue referring to my laptop.

Was very grateful for you assistance, and it seems now I must recall on them again.

This time I have an issue with my PC, again with the audio.

The actual issue is that the right side of the audio (when set on stereo) cuts out every now and then, having tried all the jackinputs on the front and back panels of the computer itself, doesn't seem to resolve the issue.

The Belarc Results are as follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1015 10/21/2005
Drives Memory Modules c,d
574.44 Gigabytes Usable Hard Drive Capacity
83.37 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-5236V [CD-ROM drive]
LITE-ON DVDRW SHW-1635S [CD-ROM drive]
XL3424K RPI052C SCSI CdRom Device [CD-ROM drive]
XL3424K RPI052C SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3500641AS [Hard drive] (500.11 GB) -- drive 1
VIA-P VT6205-DevB USB Device [Hard drive] -- drive 2
VIA-P VT6205-DevM USB Device [Hard drive] -- drive 3
WDC WD740GD-00FLC0 [Hard drive] (74.35 GB) -- drive 0 2816 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes


c: (NTFS on drive 0) 74.34 GB 13.30 GB free
d: (NTFS on drive 1) 500.10 GB 70.07 GB free
Network Drives
None detected

Bus Adapters Multimedia
SCSI/RAID Host Controller
Silicon Image SiI 3114 SoftRaid 5 Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller NVIDIA(R) nForce(TM) MIDI UART
Realtek AC'97 Audio
Standard Game Port


If you could find the time to help with me with this small issue, I would ever so happy!

Hope all is well.

- waxdimas -

[bookworm]

Originally Posted by waxdimas

Hello there Bookworm, you won't remember me, but you helped me out with an audio issue referring to my laptop.

Was very grateful for you assistance, and it seems now I must recall on them again.

This time I have an issue with my PC, again with the audio.

The actual issue is that the right side of the audio (when set on stereo) cuts out every now and then, having tried all the jackinputs on the front and back panels of the computer itself, doesn't seem to resolve the issue.

The Belarc Results are as follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1015 10/21/2005
Drives Memory Modules c,d
574.44 Gigabytes Usable Hard Drive Capacity
83.37 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-5236V [CD-ROM drive]
LITE-ON DVDRW SHW-1635S [CD-ROM drive]
XL3424K RPI052C SCSI CdRom Device [CD-ROM drive]
XL3424K RPI052C SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3500641AS [Hard drive] (500.11 GB) -- drive 1
VIA-P VT6205-DevB USB Device [Hard drive] -- drive 2
VIA-P VT6205-DevM USB Device [Hard drive] -- drive 3
WDC WD740GD-00FLC0 [Hard drive] (74.35 GB) -- drive 0 2816 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes


c: (NTFS on drive 0) 74.34 GB 13.30 GB free
d: (NTFS on drive 1) 500.10 GB 70.07 GB free
Network Drives
None detected

Bus Adapters Multimedia
SCSI/RAID Host Controller
Silicon Image SiI 3114 SoftRaid 5 Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller NVIDIA(R) nForce(TM) MIDI UART
Realtek AC'97 Audio
Standard Game Port


If you could find the time to help with me with this small issue, I would ever so happy!

Hope all is well.

- waxdimas -

In Control panel - do you have a Sound Effects Manager icon and do you get this when you open ii, click image to focus
http://www.overclockeddoc.com/bookwo...%20manager.JPG

[waxdimas]

Originally Posted by bookworm

In Control panel - do you have a Sound Effects Manager icon and do you get this when you open ii, click image to focus
http://www.overclockeddoc.com/bookwo...%20manager.JPG

Yes, I have the S.E.M Icon in the Control Panel, and the program looks exactly the same as in the image you posted.

I take it that I may have to play with the settings there to configure to audio properly?

- waxdimas

[bookworm]

Originally Posted by waxdimas

Yes, I have the S.E.M Icon in the Control Panel, and the program looks exactly the same as in the image you posted.

I take it that I may have to play with the settings there to configure to audio properly?

- waxdimas

Get the manual from Asus all details are in there
http://support.asus.com.tw/download/...Language=en-us

have you checked to see if audio is enabled in the BIOS

[waxdimas]

Originally Posted by bookworm

Get the manual from Asus all details are in there
http://support.asus.com.tw/download/...Language=en-us

have you checked to see if audio is enabled in the BIOS

Ahhh, it is all resolved now, TYVM Bookworm!

Again you have saved my ears!

... someone should give you a halo!

= x =

[bananaman751]

Hey bookworm, you helped me with my sound problem but could you help me get the right drivers to get my ethernet working as i am completely clueless where to go here are my pc specs again:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP-Pavilion RT587AA-ABU t3719.uk
System Serial Number: CZX710P734
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTek Computer INC. NODUSM3 1.05
Serial Number: MS1C6CS30601615
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 5.04 12/15/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
139.47 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H653L [CD-ROM drive]

Generic- Compact Flash USB Device [Hard drive] -- drive 1
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 3
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 2
WDC WD1600JS-60NCB1 [Hard drive] (160.04 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 139.47 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
tom 27/01/2008 14:22:10 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) Radeon X1950 Pro [Display adapter]
Radeon X1950 Pro Secondary [Display adapter]
LGE 17N [Monitor] (16.3"vis)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices

1394 Net Adapter
BT Voyager 1055 Laptop Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:F5:CD:38:70
Microsoft Loopback Adapter

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
AVG 7.5.516 Version 7.5.516
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921503 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928365 - Critical (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q938829 - Critical (details...)
Q941202 - Critical (details...)
Q941568 - Critical (details...)
Q941569 - Critical (details...)
Q941644 - Critical (details...)
Q942615 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944653 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
WGA
SP0
KB892130 on 27/01/2008 (details...)
Windows XP
SP3
KB893803V2 on 26/01/2008 (details...)
KB898461 on 27/01/2008 (details...)
KB915865 on 27/01/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 27/01/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 27/01/2008 (Microsoft National Language Support Downlevel APIs)
No details available


Click here to see all available Microsoft security hotfixes for this computer.

Software Licenses [Back to Top]

ATI Technologies - ATI Parental Control & Encoder {36CDA33B-909B-4719-97D1-C4B99309BDC7}
Belarc - Advisor 74383e72
Microsoft - Internet Explorer 92318-600-5401173-23779
Microsoft - WebFldrs XP 12345-111-1111111-39007
Microsoft - Windows XP Professional 76487-640-5401173-23779
Valve - Steam 1

Software Versions (mouse over * for details, click * for location) [Back to Top]
ATI External Event Utility for Windows Version 6.14.10.4188 *
ATI Smart Version 5.13.0027 *
ATI Technologies Inc. - Catalyst Control Centre Version 2.0.0.0 *
Belarc, Inc. - Advisor Version 7.2v *
Broadcom Wireless LAN Tray Service *
BT Voyager 802.11 Network Adapter Wireless Network Tray Applet Version 3.100.40.4 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GRISOFT s.r.o. - AVG Anti-Spyware Version 7, 5, 1, 43 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.510 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 7.00.5730.13 * Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® .NET Framework Version 2.0.50727.42 *
StartCCC *
Valve Corporation - Steam Version 1.0.0.0 *
WLAN - askey RemoveInstallShield Version 1, 0, 0, 2 *

--------------------------------------------------------------------------------
i'm sorry if this is derailing the post but no one i know can help me!