Help problem with Sound !!!!

[Julia]

Hi !

I received the following error message when I played as sound file.

Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

How should I solve that problem

And I also want to know whether my computer has installed sound card or not.
How can I know that?

[ANZAC_ELITE]

Sounds to me like your sound drivers have gone west. Device manager will tell you what sound (onboard/card) you have. Once you have identified what you have d/load and install the appropriate drives from the manufacturers website.

[lenziep]

I formatted my parents computer the other day because they had some major virus issues. Then when I went to use windows media player I noticed that it was not recognizing any audio devices or drivers. Then I looked in the device manager and there was a ? mark on the multimedia audio controller. I tried using the cd to install the audio driver, and it would not install. Then I could not figure out, which model I had so I went into the cd's properties, and found out that it was c-media 8738. I went online to find a driver for that model to d/l. I found one and d/l it to my computer. Once I d/l the driver I clicked on setup and box popped up saying that it could not install because there was no audio chip??? or something like that? Does anyone know what I should do. I know that when the computer was bought there was sound, so I know that there should be a chip there. PLEASE HELP BEFORE MY DAD KILLS ME! lol

[VirusEJ]

Do you mean no Audio Chipset? - If so you need to download those seperatly.

Let me guess this was a computer from Tiny Computers? And I bet the motherboard is a Micro-Star International.

What you might find useful is an app called Belarc, which runs on your PC and generates a report, which us techie's can use to help you out.

You can download it here: http://www.download.com/Belarc-Advis...-10007277.html

Once that is complete, send me the report, and I will try and find the appropriate sound drivers.

[Mangus_acdc]

ee
Hello! My name it's Manuel,i'm from Argentina,so,try to understand my poor inglish :P
Months ago i started to have problems with my sound card.
When i try to play a music file an error apears saying that can't play the file because i have not installes the sound card.
I was searching in internet for the correct sound driver,but i need to know my motherboard model,and i don't know how to do it...:S
I wonder someone can send me an answer.
Thanks! and sorry about my poor inglish :P

[bookworm]

Originally Posted by Mangus_acdc

ee
Hello! My name it's Manuel,i'm from Argentina,so,try to understand my poor inglish :P
Months ago i started to have problems with my sound card.
When i try to play a music file an error apears saying that can't play the file because i have not installes the sound card.
I was searching in internet for the correct sound driver,but i need to know my motherboard model,and i don't know how to do it...:S
I wonder someone can send me an answer.
Thanks! and sorry about my poor inglish :P

Do what virusE says and download Belarc Advisor it will give you all the information you need including your motherboard make and model.

[Sixteen]

My sound has just gone. It doesn't say there are any errors or anything, I just don't hear anything.

I've checked the speakers, and there is no sound with headphones anyway, so it's not that..
Help?

[bookworm]

Sixteen we need a little more information, get Belarc here www.belarc.com and run. Then come back with the make and model of your Sound Card. The more information you give about your system the better we are able to help.

[akago]

Can u help me. I did the belarc thing and this what it says.Its kinda long cause i didn't know what to paste.

Computer Profile Summary
Computer Name: Chester (in MSHOME)
Profile Date: Sunday, May 08, 2005 3:15:21 PM
Advisor Version: 6.1f
Windows Logon: asdf


Click here for Belarc's PC Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 8IPE1000P2 1.x
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F3 09/24/2003
Drives Memory Modules c,d
80.05 Gigabytes Usable Hard Drive Capacity
3.88 Gigabytes Hard Drive Free Space

LG CD-RW CED-8120B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP0802N [Hard drive] (80.06 GB) -- drive 0, s/n S00JJ40X932556, rev TK200-04, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' has 256 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (on drive 0) 80.05 GB 3.88 GB free

Network Drives
None detected
Users Printers
local user accounts last logon
asdf 5/8/2005 2:49:12 PM (admin)
local system accounts
Administrator 4/18/2005 10:09:24 PM (admin)
Guest 4/19/2005 12:53:02 AM
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP DeskJet 400 on LPT1:
HP DeskJet 400 (Monochrome) on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 [Display adapter]
LGE T710BH [Monitor] (15.7"vis, February 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Communications Other Devices
1394 Net Adapter
Intel(R) PRO/1000 CT Network Connection
Network Card MAC Address: 00:0D:61:1F:1E:19
Network IP Address: 192.168.0.101 / 24 Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
No details available
Installed Microsoft Hotfixes
Internet Explorer 6
SP0
KB834707-IE6-20040929.115007 on 10/27/2004 (details...)
Internet Explorer
SP2 (SP2)
Windows XP
SP2
KB811113[SP] on 10/27/2004 (details...)
SP3
KB834707 on 10/29/2004 (details...)
KB867282 on 2/11/2005 (details...)
KB873333 on 2/11/2005 (details...)
KB873339 on 12/17/2004 (details...)
KB885250 on 2/11/2005 (details...)
KB885835 on 12/17/2004 (details...)
KB885836 on 12/17/2004 (details...)
Windows XP
SP3 (continued)
KB885884 on 10/29/2004 (details...)
KB886185 on 12/17/2004 (details...)
KB887472 on 2/11/2005 (details...)
KB887742 on 2/23/2005 (details...)
KB888113 on 2/11/2005 (details...)
KB888302 on 2/11/2005 (details...)
KB890047 on 2/11/2005 (details...)
KB890175 on 1/12/2005 (details...)
KB890859 on 4/15/2005 (details...)
KB890923 on 4/15/2005 (details...)
KB891781 on 2/11/2005 (details...)
KB893066 on 4/15/2005 (details...)
KB893086 on 4/15/2005 (details...)
KB893803 on 4/15/2005 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Software Licenses

Belarc - Advisor 876b9a90
Microsoft - Internet Explorer 55274-644-0894257-23398 (Key: ****)
Microsoft - MediaPlayer 69808-825-5159924-04803
Microsoft - Office XP Professional with FrontPage 54185-640-0000025-17540 (Key: ****)
Microsoft - WebFldrs XP 12345-111-1111111-30254
Microsoft - Windows XP Professional 55274-644-0894257-23398 (Key: ****)

Software Versions
Adobe LM Service Version 2.65.10.2 *
Ahead Software AG Karlsbad Germany Phone: ++49-7248-911-800 Fax: ++49-7248-911-888 e-mail: info@nero.com - LANGUAGE_English2 Version 5, 5, 9, 9 *
Ahead Software AG - InfoTool Application Version 1, 2, 0, 0 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
ahead software gmbh, karlsbad - Cover Designer Version 2, 2, 1, 6 *
Ares for windows Version 1.8.1 *
ASDPLUGIN *
AviC (FourCC Changer) *
Ball Loud Surf Sect *
Belarc, Inc. - BelManage Client Version 6.1f *
Blobz.net - CustoMess RC2 Version 1.155.0048 *
checkrun *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
deadviewonesign *
DivX Player *
Electronic Arts - EasyInfo 2 Version 2,0,2,5 *
Electronic Arts Inc. - EA Uninstall Version 1.04.00.356 *
Electronic Arts, Inc. - EReg Version 1, 0, 0, 58 *
Erik Deppe - DriveSpeed Application Version 1, 5, 0, 0 *
Erik Deppe - Nero CD Speed Application Version 1, 0, 0, 0 *
Eugene Roshal - WinRAR archiver Version 3.30.0.0 *
INCA Internet Co., Ltd. - nProtect KeyCrypt Service Version 4.0.0.0 *
Intel(R) Network Configuration Services Version 1.2.26.0 *
Intel(R) Network Configuration Services Version 6.2.35.0 *
Lavasoft Ad-Aware SE VI.Second Edition *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Package Installer Version 1.1.0.230 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Version 1.0.0.999 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Version 1.1.0.230 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 University Version 1.1.0.230 * Maxis, a division of Electronic Arts Inc. - The Sims 2 Version 1.0.0.999 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - MSN Messenger Version 7.0.0777 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Journal Viewer Version 1.5.2315.3 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Development Environment Version 7.00.9064.9150 *
Microsoft Office Document Imaging Version 1.03.2349.1 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.2627 *
Microsoft Outlook Version 10.0.2627 *
Microsoft Photo Editor Version 10.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0010.1600 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
Microsoft® Windows Media Services Version 4.1.00.3917 *
MiniCalc *
Mozilla - Firefox Version 1.7.7: 2005041417 *
NVIDIA Driver Helper Service, Version 61.77 Version 6.14.10.6177 *
Remove the DivX Player *
Roam settings mode okay *
WinZip Version 9.0 SR-1 (6224) *

[Mr. Retardo]

Hey....i did the Belarc scan...this is what it said.

Windows XP Professional (build 2600) AOpen AX45-V
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: AOpen AX45-V
Bus Clock: 101 megahertz
BIOS: Award Software International, Inc. 6.00 PG 05/02/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
23.41 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662211846136, rev AR1.0500, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Local Drive Volumes


c: (on drive 0) 40.02 GB 23.41 GB free
Network Drives
None detected
Users Printers
local user accounts last logon
Guest 5/8/2005 7:54:29 PM
louie 5/8/2005 7:54:34 PM (admin)
local system accounts
Administrator never (admin)
HelpAssistant never
Mom & Dad 5/6/2005 10:43:49 AM (admin)
SUPPORT_388945a0 never
Winnie 5/8/2005 7:25:12 PM (admin)

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce2 DDR [Display adapter]
Samsung S/M 755DF [Monitor] (15.7"vis, s/n HCFR800671, August 2001)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller
SiS 7001 PCI to USB Open Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Generic 56K HCF Data Fax Modem
Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Card MAC Address: 00:01:80:20:82:52
Network IP Address: 24.83.52.120 / 22 USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub
USB Root Hub
Virus Protection
No details available
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP0
passed verification KB834707-IE6-20040929.115007 on 5/6/2005 (details...)
Windows XP
SP1
no verification data Q307153 (details...)
no verification data Q307271 (details...)
no verification data Q309126 (details...)
no verification data Q310527 (details...)
passed verification Q310528 (details...)
no verification data Q311442 (details...)
no verification data Q311446 (details...)
no verification data Q312369 (details...)
no verification data Q312942 (details...)
no verification data Q312943 (details...)
no verification data Q314057 (details...)
no verification data Q314931 (details...)
no verification data Q322069 (details...)
passed verification Q329048 on 5/6/2005 (details...)

Windows XP
SP1 (continued)
passed verification Q329170 on 5/6/2005 (details...)
passed verification Q329390 on 5/6/2005 (details...)
passed verification Q329441 on 5/6/2005 (details...)
passed verification Q329834 on 5/6/2005 (details...)
passed verification Q810577 on 5/6/2005 (details...)
passed verification Q810833 on 5/6/2005 (details...)
passed verification Q811630 on 5/6/2005 (details...)
passed verification Q817606 on 5/6/2005 (details...)
SP2
passed verification Q323255 on 5/6/2005 (details...)
passed verification Q329115 on 5/6/2005 (details...)
passed verification KB823559 on 5/6/2005 (details...)
passed verification KB828741 on 5/6/2005 (details...)
passed verification KB835732 on 5/6/2005 (details...)
passed verification KB842773 on 5/5/2005 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

verifies OK Marks a HotFix that verifies correctly
fails verification Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification
Software Licenses [Back to Top]

Belarc - Advisor 2a6a5290
Microsoft - Internet Explorer 55274-649-1088227-23740 (Key: ****)
Microsoft - WebFldrs XP 12345-111-1111111-58075
Microsoft - Windows XP Professional 55274-649-1088227-23740 (Key: ****)
Software Versions [Back to Top]
Ares for windows Version 1.8.1 *
Belarc, Inc. - BelManage Client Version 6.1f *
Blobz.net - CustoMess RC2 Version 1.155.0048 *
blobz.net - CustoMess Setup Version 1.01.0069 *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Messenger Version 4.0 *
Microsoft Corporation - MSN Messenger Version 7.0.0777 *
Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.0 * Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *
Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
Mozilla - Firefox Version 1.7.7: 2005041417 *
Panicware, Inc. - Pop-Up Stopper Free Edition Version 1, 0, 0, 1 *
Patchou - Messenger Plus! 3 Version 3, 52, 0, 130 *

The sound doesnt work...i just rebooted my whole computer and when i went to control panel, audio devices, there were no options! Plz...i need my music back....ill die without it!!!!!!lmao...anyways...just PLZ POST!!! AND HELP ME!!!!! lol j/k

[bookworm]

akago go here Gigabyte Technologies is your motherboard, your sound card is Realtek ALC655, this will check your computer for all drivers to your motherboard including your onboard sound http://tw.giga-byte.com/Motherboard/...adCenter_1.htm
Hope this helps.

[bookworm]

Mr. Retardo your motherboard is an AOpen AX45-V and your onboard sound is Realtek AC/97 go here to get the driver http://download.aopen.com.tw/default.aspx
When you get to site In Select a Product - from the drop down list choose motherboard - on next screen in Select a Model - scroll down to AX45-V - there under Driver you will see Audio driver R3.43 7/26/2004 the driver for Win XP

Hope this helps.

[akago]

thank you bookworm

[akago]

I can't seem to find it. It told me to download these Intel 825XX Series LAN Driver, RealTek AC97 Codec Driver and INF Update Utility. Should I download all of them, or just one.
EDIT:I downloaded them but i still can't hear a thing. Anyone know what to do.
Thanx

[Mr. Retardo]

thank you bookworm!!!! now i have my music back and i wont die after all!!! lmao!! anyways THANK YOU!!!


p.s....THANK YOU A LOT!!! lol!!