not finding hardware

[shauny13]

hi, my girlfriends pc (xp home sp2) doesn't find any hardware, camera portable mp3 player etc when i plug them in anymore, howerver my pc (xp pro no service pack) will. have run all antivirus (norton) and spyware (ad aware/spybot, all clear), Have tried different usb's but still no joy. camera and scanner wizard didn't help as her camera's software said xp would automatically find it. please help.

[big mac]

aup, hav u tried installin em manually?
If not:
Go to 'control panel', click on 'printers and other harware', and find 'Add hardware' (towards top left of screen on if using XP)
Hav the harware devices plugged in. When 'Add Hardware' is selcted, an installation 'wizard' should appear. Click next, let it search, then 'Yes, I have added the hardware'. this should then give u a list of all hardware devices that haven't been installed yet. Select urs and istall em.
GUD LUK!

[shauny13]

yes have tried this, but the computer isn't regestering anything at all in a usb port, even with camera switched on. There are no usb ports listed in device manager either, so i can't update or rollback the drivers.

[big mac]

Hav u checked in BIOS to make sure that all connections are 'enabled', or even there. I think u wud be able to find them under 'Advanced Settings'. At the mo, sounds like ur computer hasn't had USB ports enabled.

[shauny13]

ok will have a look.

[shauny13]

success, all usb's had been disabled in bios. Enabled them all again and hardware found straight away.Thanku