EiSystem Drivers.

[bookworm]

Originally Posted by JamieTEA

Hello

Ihave the same model and spec EI systems notebook and after formatting the HD and re installing windows xp I cannot load the AC97 driver.
I know this driver is correct as it is the one I used before however when I try to install it tells me the onboard sound is not enabled in BIOS.
My problem is the BIOS does not have an advanced option and nowhere in the tabs menus is any reference to enabling the sound.

I have checked and rechecked but there is definitely no option to be found

Any Ideas?

Hope you can help

Jamie (New Member) (1st post)

Had a look at Ei Systems and 2 types of BIOS used Americam Megatrands Inc and Insyde, to access AMI you hit Del key Insyde the F2 key. Now i have AMI on one of my machines (retail board) and onboard sounds is listed under Features, but they have most likley been altered by EI systems, The Support site is The TechGuys ( can't post the link )


send an email requesting assistance ia enabeling onboard sound.

hope this helps

[JamieTEA]

Thanks for your help. The BIOS is AMI version 1.08 dated 10/13/2003. I looked at Techguys and there is a lot of info but nothing downloadable apart from whitepapers.
Do you think if I updated my BIOS it might help?

When I first had the HD problem and reformatted the disk it hung on self test reporting bad sectors. I tried everything I knew and guessed the HD was finished. I was able to borrow a HD from a friends defunk laptop and installed this in my EI Systems machine. The new disk was not found and there was a squealing from the speakers. So I reinstalled my old HDD and
used Ultimate Boot Disk to format as new drive using MAXTORs install program. By disabling SMART i was able to reinstal windows and all my drivers except the AC97 codec combo (WDM). As previously mentioned I know the driver ı have is correct as it worked fine before by the way it is version 6.14.1.4100. I wonder if the squealing I heard may have damaged the bios somehow. If I use device manager to install the ac97 driver it installs but reports code 10

Any ideas

[JamieTEA]

Hi
I tried Techguys but there isnt anything downloadable for me there. My BIOS is AMI version 1.8. I know the driver is correct as it worked fine before the format. In any case here are some everest reports for the machine.
Northbridge –Gi845GEV
Southbridge- Intel 82801DB ICH4
Revision/Stepping- 82/B0
CPU- Intel Celeron 2600 Mhz(26x100)
BIOS- AMI 10/13/03
Operating System- Windows XP Professional

Not sure what else you need but I know you can fix this. If I install the drivers using device manager/update drivers for the onboard sound then they install ok but report code 10 device not working.

Looking forward to your reply

Jamie

[bookworm]

Originally Posted by JamieTEA

Hi
I tried Techguys but there isnt anything downloadable for me there. My BIOS is AMI version 1.8. I know the driver is correct as it worked fine before the format. In any case here are some everest reports for the machine.
Northbridge –Gi845GEV
Southbridge- Intel 82801DB ICH4
Revision/Stepping- 82/B0
CPU- Intel Celeron 2600 Mhz(26x100)
BIOS- AMI 10/13/03
Operating System- Windows XP Professional

Not sure what else you need but I know you can fix this. If I install the drivers using device manager/update drivers for the onboard sound then they install ok but report code 10 device not working.

Looking forward to your reply

Jamie

http://www.techgalaxy.net/Docs/WinXP/XP_error_codes.htm

code 10 means device could not start, go to Device Manager, highlight the sound driver, right click and select Update driver

hope this helps

[JamieTEA]

Hi Barbara

I have tried to update the driver using device manager/update driver but it reports there is no driver information suitable for your hardware here when I try to install the version I know to be correct ie. 6.14.1.4100

Would it help if I started a new thread and posted the report from Belarc or Everest?

[bookworm]

Originally Posted by JamieTEA

Hi Barbara

I have tried to update the driver using device manager/update driver but it reports there is no driver information suitable for your hardware here when I try to install the version I know to be correct ie. 6.14.1.4100

Would it help if I started a new thread and posted the report from Belarc or Everest?

What model do you have, post the Belarc then we can be sure.

Cheers

[JamieTEA]

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) DIXONSXP 755IX
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.08 10/13/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.90 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SN-324F [CD-ROM drive]

Generic USB SMC Reader USB Device [Hard drive] (57 MB) -- drive 1
TOSHIBA MK4025GAS [Hard drive] (40.01 GB) -- drive 0, s/n 24K61835S, rev KA100A, SMART Failure 248 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 20.06 GB 18.03 GB free
d: (NTFS on drive 0) 18.04 GB 15.93 GB free
e: (NTFS on drive 0) 1.91 GB 941 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sema 10/4/2006 12:34:56 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never



Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Digital Flat Panel (1024x768) [Monitor]
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Unimodem Full-Duplex Audio Device
Vinyl AC'97 Codec Combo Driver (WDM)
Communications Other Devices
Smart Link 56K Voice Modem Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available







Belarc - Advisor 1fe3fc91
Microsoft - Internet Explorer 55274-640-3838562-23620 (Key: MYHVT-WQ49M-QRPVF-V86FC-P3R8Y)
Microsoft - Office Professional Edition 2003 73931-640-0000106-57587 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - Software Update for Web Folders 12345-111-1111111-12449
Microsoft - Windows XP Professional 55274-640-3838562-23620 (Key: MYHVT-WQ49M-QRPVF-V86FC-P3R8Y)

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Reader Version 7.0.5.2005092300 *
Alexander Roshal - WinRAR archiver Version 3.51.0.0 *
Belarc, Inc. - Advisor Version 7.2a *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GSpot Codec Information Appliance Version 2, 5, 2, 1 *
Inno Setup Version 51.42.0.0 *
Intel(R) Common User Interface Version 7.0.0.4020 *
Microsoft (r) Windows Script Host Version 5.6.0.8825 *
Microsoft Application Error Reporting Version 11.0.6560 *
Microsoft Clip Organizer Version 11.0.6551 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - MSN Messenger Version 7.5.0320 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 * Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.6568 *
Microsoft Office InfoPath Version 11.0.5510 *
Microsoft Office Outlook Version 11.0.6565 *
Microsoft Office Picture Manager Version 11.0.6550 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
Microsoft® Calculator Plus Version 1.0 *
Mozilla Corporation - Firefox Version 1.5 *
Sysinternals - Process Explorer Version 9.25 *
Sysinternals autoruns Version 8.42 *
Sysinternals Filemon Version 7.02 *
Sysinternals Regmon Version 7.02 *
Sysinternals Rootkitrevealer Version 1.55 *
VIA Technologies, Inc. - ADeck Application Version 6, 0, 0, 2 *

[bookworm]

Originally Posted by JamieTEA

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) DIXONSXP 755IX
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.08 10/13/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.90 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SN-324F [CD-ROM drive]

Generic USB SMC Reader USB Device [Hard drive] (57 MB) -- drive 1
TOSHIBA MK4025GAS [Hard drive] (40.01 GB) -- drive 0, s/n 24K61835S, rev KA100A, SMART Failure 248 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 20.06 GB 18.03 GB free
d: (NTFS on drive 0) 18.04 GB 15.93 GB free
e: (NTFS on drive 0) 1.91 GB 941 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sema 10/4/2006 12:34:56 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never



Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Digital Flat Panel (1024x768) [Monitor]
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Unimodem Full-Duplex Audio Device
Vinyl AC'97 Codec Combo Driver (WDM)
Communications Other Devices
Smart Link 56K Voice Modem Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available







Belarc - Advisor 1fe3fc91
Microsoft - Internet Explorer 55274-640-3838562-23620 (Key: MYHVT-WQ49M-QRPVF-V86FC-P3R8Y)
Microsoft - Office Professional Edition 2003 73931-640-0000106-57587 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - Software Update for Web Folders 12345-111-1111111-12449
Microsoft - Windows XP Professional 55274-640-3838562-23620 (Key: MYHVT-WQ49M-QRPVF-V86FC-P3R8Y)

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Reader Version 7.0.5.2005092300 *
Alexander Roshal - WinRAR archiver Version 3.51.0.0 *
Belarc, Inc. - Advisor Version 7.2a *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GSpot Codec Information Appliance Version 2, 5, 2, 1 *
Inno Setup Version 51.42.0.0 *
Intel(R) Common User Interface Version 7.0.0.4020 *
Microsoft (r) Windows Script Host Version 5.6.0.8825 *
Microsoft Application Error Reporting Version 11.0.6560 *
Microsoft Clip Organizer Version 11.0.6551 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - MSN Messenger Version 7.5.0320 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 * Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.6568 *
Microsoft Office InfoPath Version 11.0.5510 *
Microsoft Office Outlook Version 11.0.6565 *
Microsoft Office Picture Manager Version 11.0.6550 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
Microsoft® Calculator Plus Version 1.0 *
Mozilla Corporation - Firefox Version 1.5 *
Sysinternals - Process Explorer Version 9.25 *
Sysinternals autoruns Version 8.42 *
Sysinternals Filemon Version 7.02 *
Sysinternals Regmon Version 7.02 *
Sysinternals Rootkitrevealer Version 1.55 *
VIA Technologies, Inc. - ADeck Application Version 6, 0, 0, 2 *

Set a System Restore Point before installing just in case

Can't find the model, but this is the link to the Vinyl AC'97 from Via
http://www.viaarena.com/default.aspx...SubCatID =104


Hope this helps

[JamieTEA]

Hi Barbara

I installed the driver and got the usual code 10 report

I even reformatted the drive again and reinstalled everything but the same code 10 for the sound.

Any further ideas

Jamie

[bookworm]

Originally Posted by JamieTEA

Hi Barbara

I installed the driver and got the usual code 10 report

I even reformatted the drive again and reinstalled everything but the same code 10 for the sound.

Any further ideas

Jamie

Can you hunt over the tower, any labels or plates with anything on them can you post the details, we need to pin this model down

Cheers

[JamieTEA]

Hi Barbara

It is not a tower it is a notebook. EI Systems model 4419
15.1" TFT Celeron 2.60ghz 250mb 40gb combo

It is made by dixons and sold through PC world

The techguys website does not have the sound drivers for this model for download but what puzzles me is the drivers worked fine before the HDD format?

Jamie

[Kevin_gibson]

Jamie,

To reinstall drivers on your machine varies, how did you format it? did you use the in built recovery program?

Look at the bottom of the screen for instructions on reinstalling software.

But if you wiped your system using an XP CD and not the computers recovery program it won't work.

Kevin

http://www.pcservicecall.co.uk/layou...-b7030c63b5b0}

[bookworm]

Originally Posted by JamieTEA

Hi Barbara

It is not a tower it is a notebook. EI Systems model 4419
15.1" TFT Celeron 2.60ghz 250mb 40gb combo

It is made by dixons and sold through PC world

The techguys website does not have the sound drivers for this model for download but what puzzles me is the drivers worked fine before the HDD format?

Jamie

Set a System Restore Point before installing just in case

No drivers offered by EI Systems, but it has the Via AC'97 Audio codec, this is a shot in the dark. Go here to Via and install the audio driver they offer http://www.viaarena.com/default.aspx...SubCatID =104

all instructions to install are on the site

Hope this helps

[JamieTEA]

Kevin

I used an XP CD to wipe the drive clean so any recovery disks are not applicable. The strange thing is the first format was ok and the sound driver went in ok, but when I installed the modem drivers the system crashed with the blue screen.
However the system would not recover even using F8 so I reformatted again. İt was this time the sound driver refused to work although the modem now works fine.
I have since formatted a third time and following install of the new XP pro the first thing I dis was to install the on board sound drivers, but I am getting code 10 failed to load device.

Driving me nuts but I have a 2nd notebook which is used for work, so the problem is not urgent. The EI system notebook will be, when it is fully working again, become my wifes home computer.

Any help appreciated

Jamie

[JamieTEA]

Hi Barbara

I already downloaded the Via Ac97 drivers from Techguys website but suprise suprise same result code 10. I wonder is it possible through some glitch that actual onboard sound device isnt AC97 and thus causing the problem.
When I format and load a fresh install of XP pro but before I install any drivers, if I look in device drivers through control panel there is a yellow warning flag alongside 'multimedia audio device' with no reference to any specific soundcard. Then if I click update driver and point to the AC97 driver I had before which was working fine when it installs I get the code 10 error.

I have since tried about 10 different versions of the AC97 WDM codec combo driver which I have acquired from the internet but every one gives code 10
I even tried in desperation to load a realtek ac97 driver but had same response code 10

If this was a tower I could easily just buy and install a new soundcard and driver but being a notebook that option is not applicable

Jamie