sound drivers Intel(R) 82801BA/BAM AC'97 Audio Controller

[waseemramay]

hi queen same problem as AC97 with error code 10. this is my system profile from Belarc. kindly help

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation OptiPlex GX150
System Service Tag: 8T8GC11 (support for this PC)
Chassis Serial Number: 8T8GC11
Enclosure Type: Space-saving
Processor a Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX150
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A11 11/02/2004
Drives Memory Modules c,d
10.49 Gigabytes Usable Hard Drive Capacity
8.05 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4243N [CD-ROM drive]

USB 2.0 USB Flash Drive USB Device [Hard drive] (4.04 GB) -- drive 1
WDC WD200BB-75DEA0 [Hard drive] (20.02 GB) -- drive 0, s/n WD-WMAD22864776, rev 05.03E05, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 10.49 GB 8.05 GB free

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82815 Graphics Controller (Microsoft Corporation) [Display adapter]
DELL D825HT [Monitor] (14.1"vis, s/n 94052D1ZLX77, July 1997)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 Intel(r) 82801BA/BAM AC'97 Audio Controller
Communications Other Devices
HSP56 Micromodem


3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Dhcp Server: 192.168.1.254
Physical Address: 00:06:5B:70:31:3F
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)

[bookworm]

[quote=Justino1]Wow, it looks like you've been able to help all these people...Hopefully you can help me too. I'be been having the same problem with my sound driver on and off for over a year now, but it seems to be getting progressively worse. Won't work at all today. I went to Belarc today...not sure what info you need, but here it is:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) TOSHIBA Satellite 3000 PS300C-03EKK
System Serial Number: 91060261
Enclosure Type: Other
Processor a Main Circuit Board b
850 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: 888M1
BIOS: TOSHIBA V2.10 08/03/01
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
19.92 Gigabytes Hard Drive Free Space

MATSHITA DVD-ROM SR-8176 [CD-ROM drive]

FUJITSU MHT2040AH [Hard drive] (40.01 GB) -- drive 0, s/n NP02T592D8D4, rev 006C, SMART Status: Healthy
STM(CMG) FlashCardReader USB Device [Hard drive] -- drive 1 384 Megabytes Installed Memory

Slot 'JP27' has 128 MB
Slot 'JP26' has 256 MB
Local Drive Volumes


e: (NTFS on drive 0) 40.00 GB 19.92 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Justin 3/13/2009 11:51:32 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Lexmark Z22-Z32 Color Jetprinter on LPT1:
Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 Go (Microsoft Corporation) [Display adapter]
Default Monitor
NVIDIA T [Monitor] (14.3"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCI-1420 CardBus Controller (2x)
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Intel(r) 82801BA/BAM AC'97 Audio Controller
Communications Other Devices
Toshiba Soft Modem AMR


1394 Net Adapter

go here to Toshiba Canada http://209.167.114.38/support/Download/ln_byModel.asp

Notebook / Satellite / 3000 / PS300C-03EKK - click GO

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by waseemramay

hi queen same problem as AC97 with error code 10. this is my system profile from Belarc. kindly help

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation OptiPlex GX150
System Service Tag: 8T8GC11 (support for this PC)
Chassis Serial Number: 8T8GC11
Enclosure Type: Space-saving
Processor a Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX150
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A11 11/02/2004
Drives Memory Modules c,d
10.49 Gigabytes Usable Hard Drive Capacity
8.05 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4243N [CD-ROM drive]

USB 2.0 USB Flash Drive USB Device [Hard drive] (4.04 GB) -- drive 1
WDC WD200BB-75DEA0 [Hard drive] (20.02 GB) -- drive 0, s/n WD-WMAD22864776, rev 05.03E05, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 10.49 GB 8.05 GB free

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82815 Graphics Controller (Microsoft Corporation) [Display adapter]
DELL D825HT [Monitor] (14.1"vis, s/n 94052D1ZLX77, July 1997)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 Intel(r) 82801BA/BAM AC'97 Audio Controller
Communications Other Devices
HSP56 Micromodem


3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Dhcp Server: 192.168.1.254
Physical Address: 00:06:5B:70:31:3F
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)

go here to Dell http://support.euro.dell.com/support...&catid=&impid=

I/O plate - ADI 198x driver
Expansion slot - one of the 3 Sound Blaster drivers

I/O plate / Expansion slot - click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

install useing Device Manager this way - use the If No Setup File method
read installation notes from Dell as to where the files are stored

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[coyote2009]

Originally Posted by bookworm

try installing this way, by manually selecting the driver, check where you have it stored, it's listed on the download site from Compac

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

I found where the driver was stored (c:\swsetup\sp27103\smaxwdm\w2k_xp) and used the Update Wizard but it said it couldn't find a better match for the hardware than the driver already installed. I also had the wizard search in c:\windows\system32 but got the same result. What else can I do?

[bookworm]

Originally Posted by coyote2009

I found where the driver was stored (c:\swsetup\sp27103\smaxwdm\w2k_xp) and used the Update Wizard but it said it couldn't find a better match for the hardware than the driver already installed. I also had the wizard search in c:\windows\system32 but got the same result. What else can I do?

look at this from HP, Step 7, checking that onboard is enabked in the BIOS
http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

[tasmyn44]

Help please. below is my Belarc info. Please let me know if I'm missing any info you might need to help. I've tried updating my drivers and installing a sound blaster sound card, which I removed because i still have the same problem. Device manager shows soundmax installed and working properly, but no audio device was detected. thanks

Operating System Windows - XP Home Edition Service Pack 3 (build 2600)
System Model - Dell Computer Corporation Dimension 2400
Enclosure Type: Space-saving
Processor a 2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b
Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082153HA060.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives 76.73 Gigabytes Usable Hard Drive Capacity
47.30 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
3.5" format removable media [Floppy drive]

WDC WD800BB-75FJA1 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMAJ94887528, rev 14.03G14, SMART Status: Healthy

Memory Modules c,d
1278 Megabytes Installed Memory

Slot 'DIMM_1' has 1024 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 76.73 GB 47.30 GB free



Multimedia
SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices

[coyote2009]

Originally Posted by bookworm

look at this from HP, Step 7, checking that onboard is enabked in the BIOS
http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

When I went into BIOS, the sound options were under PCI Devices. The options for onboard audio included Disabled, IRQ 5, IRQ 10, and IRQ 11. I've tried all 3 IRQs but not disabled since that would disable the onboard audio. I've also tried shutting down the PC, unplugging the power cable, and pushing the power button for 20 seconds. Even after all this, I'm no closer to restoring the audio. I'm wondering if I'll ever get the audio working on this PC again.

[bookworm]

Originally Posted by tasmyn44

Help please. below is my Belarc info. Please let me know if I'm missing any info you might need to help. I've tried updating my drivers and installing a sound blaster sound card, which I removed because i still have the same problem. Device manager shows soundmax installed and working properly, but no audio device was detected. thanks

Operating System Windows - XP Home Edition Service Pack 3 (build 2600)
System Model - Dell Computer Corporation Dimension 2400
Enclosure Type: Space-saving
Processor a 2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b
Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082153HA060.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives 76.73 Gigabytes Usable Hard Drive Capacity
47.30 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
3.5" format removable media [Floppy drive]

WDC WD800BB-75FJA1 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMAJ94887528, rev 14.03G14, SMART Status: Healthy

Memory Modules c,d
1278 Megabytes Installed Memory

Slot 'DIMM_1' has 1024 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 76.73 GB 47.30 GB free



Multimedia
SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices

check this first to see if Soundmax is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device


go here to Dell http://support.euro.dell.com/support...NT_P4_CEL_2400

Chipset - install - then Restart

Audio install

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by coyote2009

When I went into BIOS, the sound options were under PCI Devices. The options for onboard audio included Disabled, IRQ 5, IRQ 10, and IRQ 11. I've tried all 3 IRQs but not disabled since that would disable the onboard audio. I've also tried shutting down the PC, unplugging the power cable, and pushing the power button for 20 seconds. Even after all this, I'm no closer to restoring the audio. I'm wondering if I'll ever get the audio working on this PC again.

Are you’re audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

[justinrsharp]

running on a macbook pro (june 2006) thought someone might be able to help


Windows XP Professional Service Pack 3 (build 2600)
Parallels Software International Inc. Parallels Virtual Platform
Enclosure Type: Other
Processor a Main Circuit Board b
2.15 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Bus Clock: 166 megahertz
BIOS: Parallels Software International Inc. 4.0.0.0.0 26/10/2007
Drives Memory Modules c,d
33.54 Gigabytes Usable Hard Drive Capacity
20.11 Gigabytes Hard Drive Free Space

MATSHITA DVD-R UJ-857 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Virtual HDD [0] [Hard drive] (33.55 GB) -- drive 0, s/n 01415926535897932384, rev FWR10003, Not SMART 512 Megabytes Installed Memory

Slot 'DIMM #0' has 512 MB
Slot 'DIMM #1' is Empty
Slot 'DIMM #2' is Empty
Slot 'DIMM #3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 33.54 GB 20.11 GB free
Network Drives

mounted by Administrator at 3/25/2009 10:25:51 AM
y: \\.psf\home 146.97 GB 3.70 GB free
z: \\.psf\host 146.97 GB 3.70 GB free
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/25/2009 10:12:11 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never

Marks a disabled account; Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller] Parallels Video Adapter [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C None detected
Communications Other Devices
Parallels Ethernet Adapter #2
primary Auto IP Address: 10.211.55.3 / 24
Gateway: 10.211.55.1
Dhcp Server: 10.211.55.1
Physical Address: 00:1C:42:BB1:27

Networking Dns Server: 10.211.55.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Parallels Mouse Synchronization Device
NT Apm/Legacy Interface Node
USB Root Hub (2x)

[coyote2009]

Originally Posted by bookworm

Are you’re audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

My audio plugs are on the I/O plate.

[bookworm]

Originally Posted by coyote2009

My audio plugs are on the I/O plate.

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

[coyote2009]

Originally Posted by bookworm

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

In Component Services, the Windows Audio service is already started and the startup type is set to Automatic.

[tasmyn44]

Originally Posted by bookworm

check this first to see if Soundmax is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device


go here to Dell http://support.euro.dell.com/support...NT_P4_CEL_2400

Chipset - install - then Restart

Audio install

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Thanks for the advice, but I still have no sound. 1st of all soundmax is not listed as option iust "modem line 0 playback" . Soundmax does show up in device mgr as working properly. I've checked BIOS which indicates that audio is enabled. I've updated the drivers, checked Windows Audio and restarted the service. I went thru Dell's online troubleshooting audio guide and have done everything except reset CMOS. Now I've done the chipset install as instructed but still no sound. Do you have anything else that i can try? Your advice is greatly appreciated

[bookworm]

Originally Posted by coyote2009

In Component Services, the Windows Audio service is already started and the startup type is set to Automatic.

check this http://www.tymes.net/swenum/fix-swenum0.htm