No sound on my pc :(

[Bouncy2711]

Hello, i downloaded the Belarc advisor and this is what it came up with:
Operating System

Windows XP Home Edition Service Pack 2 (build 2600)

Processor

2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives

82.34 Gigabytes Usable Hard Drive Capacity
77.58 Gigabytes Hard Drive Free Space

BENQ DVD DC DW1670 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L080AVVA07-0 [Hard drive] (82.35 GB) -- drive 0, s/n VNC402A4L2N7YA, rev VA4OA52A, SMART Status: Healthy

Controllers

Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

System Model

Enclosure Type: Desktop

Main Circuit Board b

Board: i845
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 01/29/2002

Multimedia

Realtek AC'97 Audio
Standard Game Port

I can't seem to get my sound working and i'm not very good with computers..i'm in the early stages of learning. I would REALLY appreciate any help that you could give me please? Hope the info above is what you needed. Thank you.

[Bouncy2711]

http://www.intel.com/support/chipsets/sb/CS-009236.htm

I was given this site by a friend but it didn't work. I'm stuck now

[bookworm]

Originally Posted by Bouncy2711

http://www.intel.com/support/chipsets/sb/CS-009236.htm

I was given this site by a friend but it didn't work. I'm stuck now

It's not showing the motherboard Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy.
http://www.softpedia.com/get/System/...-Edition.shtml

[Bouncy2711]

thank you bookworm...here is the info you asked for...hope it helps you a little more

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-6576217E7B
User Name John Smith

Motherboard:
CPU Type Intel Pentium 4, 2033 MHz (20 x 102)
Motherboard Name Jetway 845CA(L)/845DBA(L)/845DDA(L)/845DPRO/I402/I402R RAID/I405(L)
Motherboard Chipset Intel Brookdale i845
System Memory 512 MB (PC133 SDRAM)
BIOS Type Award Modular (01/29/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce2 MX 100/200 (Microsoft Corporation) (64 MB)
3D Accelerator nVIDIA GeForce2 MX 100/200
Monitor Dell M782p [17" CRT] (1M978292G06Z)

Multimedia:
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-5]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive IC35L080AVVA07-0 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive BENQ DVD DC DW1670
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 78520 MB (73126 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 S Desktop Adapter (192.168.1.4)

Peripherals:
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-5]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-5]

Really appreciate you taking the time to help

[bookworm]

Originally Posted by Bouncy2711

thank you bookworm...here is the info you asked for...hope it helps you a little more

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-6576217E7B
User Name John Smith

Motherboard:
CPU Type Intel Pentium 4, 2033 MHz (20 x 102)
Motherboard Name Jetway 845CA(L)/845DBA(L)/845DDA(L)/845DPRO/I402/I402R RAID/I405(L)
Motherboard Chipset Intel Brookdale i845
System Memory 512 MB (PC133 SDRAM)
BIOS Type Award Modular (01/29/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce2 MX 100/200 (Microsoft Corporation) (64 MB)
3D Accelerator nVIDIA GeForce2 MX 100/200
Monitor Dell M782p [17" CRT] (1M978292G06Z)

Multimedia:
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-5]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive IC35L080AVVA07-0 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive BENQ DVD DC DW1670
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 78520 MB (73126 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 S Desktop Adapter (192.168.1.4)

Peripherals:
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-5]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-5]

Really appreciate you taking the time to help

From what I can see it has Realtek AC'97 audio go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[Bouncy2711]

I carried out your instructions and i still don't have any sound. All that can be wrong now is the sound card must not be working, is that right? Does that then mean i should just buy a new computer cos the sound card is on my motherboard isn't it? Or is it possible to just get a new sound card? Am so sorry to be an idiot and a pain. I really do appreciate your help. Thank you again

[bookworm]

Originally Posted by Bouncy2711

I carried out your instructions and i still don't have any sound. All that can be wrong now is the sound card must not be working, is that right? Does that then mean i should just buy a new computer cos the sound card is on my motherboard isn't it? Or is it possible to just get a new sound card? Am so sorry to be an idiot and a pain. I really do appreciate your help. Thank you again

check this out to see if Realtek is set as default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

[Bouncy2711]

It has realtek ac97 audio in the dropdown option. I read about doing that in another one of the posts here before i asked so i knew it was there but i checked for you anyway. I downloaded realtek myself...is it possible i could have downloaded the wrong one?

Thank you again for taking the time to help me

[bookworm]

Originally Posted by Bouncy2711

It has realtek ac97 audio in the dropdown option. I read about doing that in another one of the posts here before i asked so i knew it was there but i checked for you anyway. I downloaded realtek myself...is it possible i could have downloaded the wrong one?

Thank you again for taking the time to help me

Still checking, having problems getting the manual, problem with the download, I'll post when I have the info I need

[Bouncy2711]

Thank you very much

[bookworm]

Originally Posted by Bouncy2711

Thank you very much

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

[Bouncy2711]

They are in the I/O plate...i did the other thing too. It was already on automatic so i didn't need to change it. Still no sound

[bookworm]

Originally Posted by Bouncy2711

They are in the I/O plate...i did the other thing too. It was already on automatic so i didn't need to change it. Still no sound

I suspect you need to [Enable] audio in the BIOS, still having problems with the motherboard manual, I'll send a PM