No sound after reformatting XP Home
04-11-2007, 05:30 PM
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Join Date: Apr 2007
Posts: 4
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thank you so much
Do I only need to install the audio driver or will I need to install all of them.
I look forward to hearing from you.
Kind regards
Sue
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04-11-2007, 06:09 PM
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Registered User
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Join Date: Apr 2007
Posts: 3
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Hi, im having some slight laptop troubles. I've reformatted and reinstalled everything and now can't get audio.
It appears to be because my onboard sound is not installed. I've tried adding the new hardware but when searching the wizard locks up for a couple of mins then i get a quick BSOD. I tried adding drivers myself but to no avail. after installing and retstarting the laptop gets into a boot loop, BSODing and restarting just as it gets to the desktop.
I've managed to boot in safe mode and remove the drivers and it stopped the constant BSODs.
Apparently i have "Via AC/97" sound.
Heres my Belarc report, hope you can help.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Tiny Computers 8355H 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
BIOS: Insyde Software R1.08 06/08/2004
Drives Memory Modules c,d
57.24 Gigabytes Usable Hard Drive Capacity
51.79 Gigabytes Hard Drive Free Space
_NEC DVD+-RW ND-6500A [CD-ROM drive]
FUJITSU MHT2060AT [Hard drive] (57.25 GB) -- drive 0, s/n NN59T4315HN0, rev 0022, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'DRAM Slot 0' has 2047 MB
Slot 'DRAM Slot 1' has 2048 MB
Slot 'DRAM Slot 2' has 4080 MB
Local Drive Volumes
c: (NTFS on drive 0) 57.24 GB 51.79 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 4/11/2007 11:27:03 PM (admin)
Phil 4/11/2007 11:36:30 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI MOBILITY RADEON 9600/9700 Series [Display adapter]
Default Monitor
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Generic Television [Monitor]
Bus Adapters Multimedia
Generic CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Multimedia Audio Controller
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Tiny Computers 8355H 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
BIOS: Insyde Software R1.08 06/08/2004
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04-11-2007, 07:10 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by naykay
Do I only need to install the audio driver or will I need to install all of them.
I look forward to hearing from you.
Kind regards
Sue
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just the audio driver
Cheers 
__________________
Hope this helps
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-11-2007, 07:35 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by Piggy
Hi, im having some slight laptop troubles. I've reformatted and reinstalled everything and now can't get audio.
It appears to be because my onboard sound is not installed. I've tried adding the new hardware but when searching the wizard locks up for a couple of mins then i get a quick BSOD. I tried adding drivers myself but to no avail. after installing and retstarting the laptop gets into a boot loop, BSODing and restarting just as it gets to the desktop.
I've managed to boot in safe mode and remove the drivers and it stopped the constant BSODs.
Apparently i have "Via AC/97" sound.
Heres my Belarc report, hope you can help.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Tiny Computers 8355H 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
BIOS: Insyde Software R1.08 06/08/2004
Drives Memory Modules c,d
57.24 Gigabytes Usable Hard Drive Capacity
51.79 Gigabytes Hard Drive Free Space
_NEC DVD+-RW ND-6500A [CD-ROM drive]
FUJITSU MHT2060AT [Hard drive] (57.25 GB) -- drive 0, s/n NN59T4315HN0, rev 0022, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'DRAM Slot 0' has 2047 MB
Slot 'DRAM Slot 1' has 2048 MB
Slot 'DRAM Slot 2' has 4080 MB
Local Drive Volumes
c: (NTFS on drive 0) 57.24 GB 51.79 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 4/11/2007 11:27:03 PM (admin)
Phil 4/11/2007 11:36:30 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI MOBILITY RADEON 9600/9700 Series [Display adapter]
Default Monitor
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Generic Television [Monitor]
Bus Adapters Multimedia
Generic CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Multimedia Audio Controller
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Tiny Computers 8355H 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
BIOS: Insyde Software R1.08 06/08/2004
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The good news I've found the drivers, but you need to be able to make an ISO cd to download them to, I don't know how to do this so I'm popping here to ask, if you know then I'll post the link
http://72.29.80.128/Forum/
Cheers
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-12-2007, 12:13 PM
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Registered User
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Join Date: Apr 2007
Posts: 4
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Hello again,
right, we have downloaded the driver and rebooted etc, still no sound, they do not have Realtek or anything on there system will they need this????. Basically surely the speakers would be plug and play wouldn't they????? What else should they have to get these speakers to work. They are seperate to the monitor.
I would be grateful of any ideas or sites that you have that I can get this problem sorted out.
Thanking you in advance.
Sue
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04-12-2007, 12:57 PM
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Registered User
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Join Date: Apr 2007
Posts: 3
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Quote:
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Originally Posted by bookworm
The good news I've found the drivers, but you need to be able to make an ISO cd to download them to, I don't know how to do this so I'm popping here to ask, if you know then I'll post the link
http://72.29.80.128/Forum/
Cheers |
Yeah i know all about ISOs, in fact my desktop runs on nothing but. It hasn't seen an actual CD in a while lol.
Thanks for the quick response.
Should be easy enough to mount the ISO once i have it.
Cheers,
Piggy |
04-12-2007, 06:12 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by Piggy
Yeah i know all about ISOs, in fact my desktop runs on nothing but. It hasn't seen an actual CD in a while lol.
Thanks for the quick response.
Should be easy enough to mount the ISO once i have it.
Cheers,
Piggy
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The notebook has a Mitac board, model 8355, you can download all drivers to cd here http://www.mitac-europe.com/home/service/
Downloads / click MoreInfo - Notebook driver CD's - 8355
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-12-2007, 06:16 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by naykay
Hello again,
right, we have downloaded the driver and rebooted etc, still no sound, they do not have Realtek or anything on there system will they need this????. Basically surely the speakers would be plug and play wouldn't they????? What else should they have to get these speakers to work. They are seperate to the monitor.
I would be grateful of any ideas or sites that you have that I can get this problem sorted out.
Thanking you in advance.
Sue
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You need the audio driver for speakers to work, check Device Manager anything yellow flagged
Also check this it should show Realtek as default audio
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substitute
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-13-2007, 07:18 AM
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Registered User
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Join Date: Apr 2007
Posts: 4
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Hello agian,
Sorry to be a pain.
I checked the yellow flags in the device manager, there was one yellow flag, I can't remember exactly what it was no, com port or something, tried to get driver but couldn't locate or something. Ran realtek (didn't save to desktop or anything just ran it staight from the net), restarted puter, wouldnt let me choose Realtek in the sounds and devices it only gave me the option that you stated in your reply as to the problem. Im pulling my hair out, Don't know what to do. When I cheked the realtek it said device not working could not load 010 or somthing, Sorry Im a bit vague but it is my friends computer and I have to keep going round there to try and sort it out so havnt got the info right in from of me.
What do you suggest. I am at my wits end.
Thanking you in advance.
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04-13-2007, 05:13 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by naykay
Hello agian,
Sorry to be a pain.
I checked the yellow flags in the device manager, there was one yellow flag, I can't remember exactly what it was no, com port or something, tried to get driver but couldn't locate or something. Ran realtek (didn't save to desktop or anything just ran it staight from the net), restarted puter, wouldnt let me choose Realtek in the sounds and devices it only gave me the option that you stated in your reply as to the problem. Im pulling my hair out, Don't know what to do. When I cheked the realtek it said device not working could not load 010 or somthing, Sorry Im a bit vague but it is my friends computer and I have to keep going round there to try and sort it out so havnt got the info right in from of me.
What do you suggest. I am at my wits end.
Thanking you in advance.
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Go back to Gigabyte http://www.gigabyte.com.tw/Support/M...ProductID=1781
install the chipset driver, RESTART if told then install audio driver again
It's better to save the driver to the desktop, in case a manual install is needed
DON'T FORGET THE RESTORE POINT
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-14-2007, 11:29 AM
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Registered User
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Join Date: Apr 2007
Posts: 7
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Wow, it seems everyone is having the same problem I am. Also I think bookworm is very dedicated.
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04-14-2007, 05:31 PM
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Registered User
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Join Date: Apr 2007
Posts: 3
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Quote:
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Originally Posted by bookworm
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TY Works perfecly now |
04-16-2007, 03:17 AM
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Registered User
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Join Date: Apr 2007
Posts: 1
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Hi, i have the same problem as anyone in here i think... after i installed win xp professional edition my comp doesnt want to play any sound, i checked in the device manager and its mising a unknown device =S ... well if anyone can help me heres my comp summary ( everest)
-------------------------------------------------
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name
Motherboard
CPU Type Intel Pentium 4 516, 2933 MHz (22 x 133)
Motherboard Name Asus PTGD1-LA (3 PCI, 4 DDR2 DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset Intel Grantsdale-G i915GV
System Memory 503 MB
BIOS Type AMI (09/06/05)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter Intel(R) 82915G/GV/910GL Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor HP vs15 flat panel monitor [NoDB] (CNC522272G)
Monitor Plug and Play Monitor [NoDB] (CNC522272G)
Multimedia
Audio Adapter Intel 82801FB ICH6 - High Definition Audio Controller [B-1]
Storage
IDE Controller Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Disk Drive HDS728080PLA380 (80 GB, 7200 RPM, SATA-II)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive ATAPI DVD DW 8X16X8X16
Optical Drive TSSTcorp CD-R/RW TS-H292A (52x/32x/52x CD-RW)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 14005 MB (13938 MB free)
D: (NTFS) 56264 MB (53314 MB free)
Total Size 68.6 GB (65.7 GB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC ()
Peripherals
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
--------------------------------------------------
thnx.
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04-16-2007, 06:08 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,737
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Quote:
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Originally Posted by Jcfili
Hi, i have the same problem as anyone in here i think... after i installed win xp professional edition my comp doesnt want to play any sound, i checked in the device manager and its mising a unknown device =S ... well if anyone can help me heres my comp summary ( everest)
-------------------------------------------------
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name
Motherboard
CPU Type Intel Pentium 4 516, 2933 MHz (22 x 133)
Motherboard Name Asus PTGD1-LA (3 PCI, 4 DDR2 DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset Intel Grantsdale-G i915GV
System Memory 503 MB
BIOS Type AMI (09/06/05)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter Intel(R) 82915G/GV/910GL Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor HP vs15 flat panel monitor [NoDB] (CNC522272G)
Monitor Plug and Play Monitor [NoDB] (CNC522272G)
Multimedia
Audio Adapter Intel 82801FB ICH6 - High Definition Audio Controller [B-1]
Storage
IDE Controller Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Disk Drive HDS728080PLA380 (80 GB, 7200 RPM, SATA-II)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive ATAPI DVD DW 8X16X8X16
Optical Drive TSSTcorp CD-R/RW TS-H292A (52x/32x/52x CD-RW)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 14005 MB (13938 MB free)
D: (NTFS) 56264 MB (53314 MB free)
Total Size 68.6 GB (65.7 GB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC ()
Peripherals
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
--------------------------------------------------
thnx.
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The board name is a dummy, usally used in HP so is not listed at Asus, get Belarc copy and paste report omitting the software and win update section, belarc gives codes to find the model http://www.belarc.com/free_download.html
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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04-17-2007, 08:37 PM
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Registered User
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Join Date: Apr 2007
Posts: 2
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Dear All,
Mine is the usual story. Had to reinstall XP Home. When I did, I lost sound, and I can't for the life of me figure out how I overcame the driver problems time (I had them the first time I installed XP too). I have issues with the Multimedia Audio Controller, the PCI Serial Port, and the Video Controller (VGA Compatible). Any help with these would be appreciated.
I should point out that I was playing around with the drivers trying to get any sort of sound, and installed the Intel(R) AC'97 Audio Controller. I had some success in getting sound, but it only comes out of the box. Originally, the sound could come out of the box, or if speakers or earphones were plugged into the jack (at the front of the computer), then just through those. When I plug into that jack, it still comes out of the box, not the speakers and earphones.
My BelArc is listed below.
Cheers,
Hammerskojld.
***
Begin Report
***
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP d530 SFF(DC578AV)
System Serial Number: AUB40714XW
Asset Tag: AUB40714XW
Chassis Serial Number: AUB40714XW
Enclosure Type: Low Profile Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Hewlett-Packard 085Ch
Serial Number: AUB40714XW
Bus Clock: 533 megahertz
BIOS: Hewlett-Packard 786B2 v1.11 07/10/2003
Drives Memory Modules c,d
70.56 Gigabytes Usable Hard Drive Capacity
68.04 Gigabytes Hard Drive Free Space
SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3120022A [Hard drive] (120.03 GB) -- drive 0, s/n 3JT1VKFX, rev 3.06, SMART Status: Healthy 504 Megabytes Installed Memory
Slot 'DIMM1' has 256 MB (serial number 195F5969)
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 256 MB (serial number 135F5969)
Slot 'DIMM4' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 21.08 GB 18.63 GB free
d: (NTFS on drive 0) 49.48 GB 49.41 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
James 18/04/2007 5:22:37 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Canon Bubble-Jet BJC-210 on \\BASTARD\Printer
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) None detected
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Intel(r) AC'97 Audio Controller
Communications Other Devices
Belkin 54g Wireless USB Network Adapter
primary Auto IP Address: 192.168.2.3 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:11:50:C1:4F:23
Networking Dns Servers: 192.168.2.1
61.9.211.1
61.9.194.49
61.9.195.193
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB IntelliMouse Optical
PS/2 Compatible Mouse
USB Root Hub (4x)
***
End Report
***
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