No sound after reformatting XP Home
06-22-2007, 09:02 AM
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Registered User
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Join Date: Jun 2007
Posts: 4
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Barbara,
Thanks but I tried installing that toshiba driver... and it shows up as no driver found, cannot install soundmax... Can you please help... ??
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06-22-2007, 08:53 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by lprabha
Barbara,
Thanks but I tried installing that toshiba driver... and it shows up as no driver found, cannot install soundmax... Can you please help... ??
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Go here to Toshiba - fill in as follows http://uk.computers.toshiba-europe.c...jsp?service=UK
Notebook
Tecra
Tecra M Series
" M2
Windows XP
Chip Set Utility
All - important
click Search
install then Restart your comp
get the audio ( Sound driver) from this site and install again
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
__________________
Hope this helps 
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-22-2007, 08:59 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by Stoney17
Whoops, sorry Barbara.
System Model
Dell Inc. Dell DXP061
System Service Tag: 1RL1CC1 (support for this PC)
Chassis Serial Number: 1RL1CC1
Enclosure Type: Tower
Is that the correct information that you need?
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If your audio plugs are on the I/O plate near keyboard and mouse -Examlpe http://www.youtube.com/watch?v=YQzgQ39ovZY
then this is your audio driver
http://support.euro.dell.com/support...&fileid=165080
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-23-2007, 11:04 AM
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Registered User
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Join Date: Jun 2007
Posts: 4
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Toshiba tecra M2
hi Barbara,
Thanks so much for all your help, I installed the chipset utility followed by the audio driver, still doesnt help, shows me the same error, driver not found, please reboot and try again  , Can you please help me, I guess I am doing something wrong that I am not able to figure out... |
06-23-2007, 11:24 AM
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Registered User
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Join Date: Jun 2007
Posts: 7
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Damn.
The update thing came up with: Thankyou for your interest in Catalyst.
Unfortunately, this software update cannot be installed on your system. Please contact your notebook manuacturer for updates.
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06-24-2007, 09:50 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by lprabha
hi Barbara,
Thanks so much for all your help, I installed the chipset utility followed by the audio driver, still doesnt help, shows me the same error, driver not found, please reboot and try again , Can you please help me, I guess I am doing something wrong that I am not able to figure out... |
Try installing this way, use the If No Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-24-2007, 03:43 PM
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Registered User
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Join Date: Jun 2007
Posts: 4
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Toshiba Tecra M2
Barbara,
Thanks for all your help, the problem is when I go to Sound,video and game controller options, in the dropdown these are the only options I see:
Audio Codecs
Legacy Audio drivers
Legacy Video Capture Devices
Media Control devices
Video Codecs
I do not see a Soundmax Integrated Audio option, that I see in other laptops. Can you please help with why I do not see this option? Could the soundcard be corrupted or something, Is using an external sound card the only option (?)
thanks for all your help, much appreciated , it would be great if you could help me with this also... |
06-24-2007, 07:36 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by lprabha
Barbara,
Thanks for all your help, the problem is when I go to Sound,video and game controller options, in the dropdown these are the only options I see:
Audio Codecs
Legacy Audio drivers
Legacy Video Capture Devices
Media Control devices
Video Codecs
I do not see a Soundmax Integrated Audio option, that I see in other laptops. Can you please help with why I do not see this option? Could the soundcard be corrupted or something, Is using an external sound card the only option (?)
thanks for all your help, much appreciated , it would be great if you could help me with this also... |
Is anything yellow flagged in Device Manager, if so then right click and select Update driver and use the If No Setup File method to install the audio driver.
Check this out
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-25-2007, 10:47 PM
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Registered User
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Join Date: Jun 2007
Posts: 1
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I have just re-installed windows XP, to find there is no sound output
I think it is to do with the drivers for my computer's sound
Any help with getting back my sound would be greatly appreciated
Here is a belarc report
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Operating System
Windows XP Professional Service Pack 1 (build 2600)
Processor
1.50 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Drives
20.48 Gigabytes Usable Hard Drive Capacity
16.46 Gigabytes Hard Drive Free Space
CD-R/RW CW099D CD-R/RW [CD-ROM drive]
TSSTcorp DVD-ROM TS-H352A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 2B020H1 [Hard drive] (20.49 GB) -- drive 0, s/n B1C33DKE, rev WAH21PB0, SMART Status: Healthy
Nikimi [Hard drive] (20.00 GB) -- drive 1, s/n ADM1101316, rev 16.06V16, SMART Status: Healthy
Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller
System Model
American Megatrends Inc. K7S41GX 1.0
Main Circuit Board
Board: K7S41GX 1.0
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. P1.40 02/05/2004
Memory Modules
192 Megabytes Installed Memory
Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 20.48 GB 16.46 GB free
Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (3x)
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06-26-2007, 08:04 AM
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Registered User
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Join Date: Jun 2007
Posts: 1
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Same - no sound!!
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-8SIMLH
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F7a 07/15/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
70.07 Gigabytes Hard Drive Free Space
PHILIPS DROM5016 [CD-ROM drive]
PHILIPS PBRW5232L [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800BB-00FJA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ94583481, rev 13.03G13, SMART Status: Healthy 224 Megabytes Installed Memory
Slot 'A0' is Empty
Slot 'A1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 76.60 GB 66.68 GB free
f: (NTFS on drive 0) 3.41 GB 3.39 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Wilma 25/06/2007 09:37:03 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
LGE L1721B [Monitor] (17.1"vis, January 2005)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem
SiS 900 PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0D:61:82:4A:24
Networking Dns Server: 192.168.1.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
avast! antivirus 4.7.1001 [VPS 000752-0] Version 4.7.1001
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 06/12/2007 Microsoft Security Bulletin Summary) have been installed.
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 06/12/2007 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Software Licenses [Back to Top]
Belarc - Advisor 4faccd9b
Microsoft - Internet Explorer 76487-OEM-0069141-40189 (Key: PMDVF-7VJ6W-QX67M-YPPCF-R9GX3)e
Microsoft - Office Professional Edition 2003 73931-640-0000106-57587 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - WebFldrs XP 12345-111-1111111-90163
Microsoft - Windows XP Professional 76487-OEM-0069141-40189 (Key: PMDVF-7VJ6W-QX67M-YPPCF-R9GX3)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
ALWIL Software - avast! Antivirus Version 4, 7, 0, 0 *
Belarc, Inc. - Advisor Version 7.2t *
BT Wireless Connection Manager *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
LimeWire Version 1, 0, 0, 2 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 11.0.6560 *
Microsoft Clip Organizer Version 11.0.6551 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.8135 * Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5510 *
Microsoft Office Picture Manager Version 11.0.6550 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft® .NET Framework Version 2.0.50727.42 *
Microsoft® .NET Framework Version 3.0.4506.30 *
Motive - BTHelpNotifier Module Version 5.8.21.asst_classic.smartbridge *
Motive Communications, Inc. - mcc+MCCUninst Version 4,12,1,9 *
Motive Communications, Inc. - mcci+McciTrayApp Version 4,0,0,16 *
Motive System Version 5.8.21.asst_classic.asst_motivebrowser *
Router Manager *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 3 Version 5.0.30.7 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
Yahoo! Browser Version 3, 0, 3, 1 *
Yahoo! Inc. - YPCService Module Version 3, 0, 0, 409 *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Inc. YBrwIcon Version 1, 0, 0, 1 *
Yahoo! Messenger Version 7,0,0,438 *
can someone please help me as i haven't had any sound at all for weeks now, ever since my computer was reformatted, please help!!!! Thanks x
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06-26-2007, 07:56 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by akatom7
I have just re-installed windows XP, to find there is no sound output
I think it is to do with the drivers for my computer's sound
Any help with getting back my sound would be greatly appreciated
Here is a belarc report
------------------------------
Operating System
Windows XP Professional Service Pack 1 (build 2600)
Processor
1.50 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Drives
20.48 Gigabytes Usable Hard Drive Capacity
16.46 Gigabytes Hard Drive Free Space
CD-R/RW CW099D CD-R/RW [CD-ROM drive]
TSSTcorp DVD-ROM TS-H352A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 2B020H1 [Hard drive] (20.49 GB) -- drive 0, s/n B1C33DKE, rev WAH21PB0, SMART Status: Healthy
Nikimi [Hard drive] (20.00 GB) -- drive 1, s/n ADM1101316, rev 16.06V16, SMART Status: Healthy
Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller
System Model
American Megatrends Inc. K7S41GX 1.0
Main Circuit Board
Board: K7S41GX 1.0
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. P1.40 02/05/2004
Memory Modules
192 Megabytes Installed Memory
Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 20.48 GB 16.46 GB free
Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (3x)
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This is the link to your ASrock MoBo drivers http://www.asrock.com/mb/download.asp?Model=K7S41GX
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
06-26-2007, 09:08 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
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Quote:
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Originally Posted by PlzHelpMe!
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-8SIMLH
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F7a 07/15/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
70.07 Gigabytes Hard Drive Free Space
PHILIPS DROM5016 [CD-ROM drive]
PHILIPS PBRW5232L [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800BB-00FJA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ94583481, rev 13.03G13, SMART Status: Healthy 224 Megabytes Installed Memory
Slot 'A0' is Empty
Slot 'A1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 76.60 GB 66.68 GB free
f: (NTFS on drive 0) 3.41 GB 3.39 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Wilma 25/06/2007 09:37:03 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
LGE L1721B [Monitor] (17.1"vis, January 2005)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem
can someone please help me as i haven't had any sound at all for weeks now, ever since my computer was reformatted, please help!!!! Thanks x
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The report shows C-Media as audio, but that board has Realtek AC'97 go here http://www.realtek.com.tw/downloads/...&GetDown=false
Download the (Executable file) save to desktop, double click downloaded file on desktop to install.
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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07-12-2007, 10:49 PM
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Registered User
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Join Date: Jul 2007
Posts: 1
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Hello, I just got a new machine and am having difficulties with the sound. Nothing is recognized when I plug it in as far as speakers go which leads me to believe it is a driver issue. I have no honest idea what the sound in my machine is. Here are some specs on my CP from the BelArc site;
Board: Gigabyte Technology Co., Ltd. M1689D
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F3 07/25/2005
And under Multimedia all that is listed is Standard Game Port. I'm stumped at this point and any help would be greatly appreciated.
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07-12-2007, 11:57 PM
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Registered User
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Join Date: Jul 2007
Posts: 2
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Heres my Info...
heres my info
i hope this is the right stuff
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4PE-X REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4PE-X ACPI BIOS Revision 1003 05/01/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.22 Gigabytes Hard Drive Free Space
ATAPI-CD ROM-DRIVE-56MAX [CD-ROM drive]
OPTORITE CD-RW CW4801 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD400JB-00ENA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAD19629953, rev 05.03E05, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'DIMM 1' is Empty
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 40.01 GB 34.22 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 7/12/2007 5:57:38 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
HP OfficeJet V40 on DOT4_001
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
SAMSUNG [Monitor] (17.7"vis, s/n HVAW354291, April 2003)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Creative Modem Blaster V.92 PCI DI5652
ASUSTeK/Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 70.180.45.17 / 25
Gateway: 70.180.45.1
Dhcp Server: 172.19.113.16
Physical Address: 00:0C:6E:55  7:B5
Networking Dns Servers: 68.109.202.25
68.109.202.30
68.11.16.25
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07-13-2007, 09:21 AM
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Registered User
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Join Date: Jul 2007
Posts: 1
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Help
Im also having this multimedia controller problem. I had formatted my machine and reinstalled windows XP but now no sound is coming from my speakers. Checked in the controll panel and there is just a question mark on the hardware section for multimedia audio controllers. Installed belarc and the multimedia section in belarc says none detected.
Windows XP Professional Servive Pack 2
Board: Foxconn P4M890 - 8237
Bios: Pheonix Technologies LTD. 6.00 PG
3.0 gigahertz Intel P4
Last edited by xtrail17 : 07-13-2007 at 09:40 AM.
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