No sound after reformatting XP Home

09-16-2007, 07:40 PM
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Posts: 6
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thank you for your help.
i already tried to install that driver. each time i tried in the middle of the instalation the computer get really slow. and if i leave it for 6 hours it finished and when i do restart i see black screen with a mouse. each time i had to restore my computer back. i just dowloaded it to my desktop and then extract it with the windows extract option.
you think that i should try it again and this time just extract it with winrar?
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09-16-2007, 08:31 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by Yossi
thank you for your help.
i already tried to install that driver. each time i tried in the middle of the instalation the computer get really slow. and if i leave it for 6 hours it finished and when i do restart i see black screen with a mouse. each time i had to restore my computer back. i just dowloaded it to my desktop and then extract it with the windows extract option.
you think that i should try it again and this time just extract it with winrar?
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I think you need to check if audio is Enabled in the BIOS, you can only use the keyboard to navigate, the arrow keys for direction and the + or - key to change.
Click images to focus
To enter Bios Setup, press Del key as comp boots up,
Main menu opens http://www.overclockeddoc.com/bookwo...ios%20Main.JPG
use arrow key to go to Advanced menu - press Enter http://www.overclockeddoc.com/bookwo...20Advanced.JPG
use arrow key to go to Chipset - Press Enter http://www.overclockeddoc.com/bookwo...%20Chipset.JPG
use arrow key to go to Southbridge SiS964 Configuration - press Enter http://www.overclockeddoc.com/bookwo...outhbridge.JPG
Onboard AC'97 should show [Enabled] if not use arrow key to select - then press + or - ( numeric pad ) key to change
Press F10 key to Exit a & Save changes
Write down where you go and what you do, print this off so you can follow
__________________
Hope this helps
Barbara MCP
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09-17-2007, 06:02 AM
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Posts: 6
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hopeless...
thanks again for your help.
i installed the drivers according to your directions and the same thing that happened to me before happened to me now.
in the middle of the instalation at the last file the computer gets really slow and it take him a few hours to finish the instalation and i had to push the reset button because the computer almost stop working. i tried install it from the safe mode and when it finish and i do restart the computer stuck in a black screen with a mouse and windows is not loading. i waited for more than a hour and nothing change so i had to restore my computer to an earlier time.
about the bios i checked it according to what you direct and its on enable.
i really dont know what to do..... 
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09-17-2007, 06:36 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by Yossi
thanks again for your help.
i installed the drivers according to your directions and the same thing that happened to me before happened to me now.
in the middle of the instalation at the last file the computer gets really slow and it take him a few hours to finish the instalation and i had to push the reset button because the computer almost stop working. i tried install it from the safe mode and when it finish and i do restart the computer stuck in a black screen with a mouse and windows is not loading. i waited for more than a hour and nothing change so i had to restore my computer to an earlier time.
about the bios i checked it according to what you direct and its on enable.
i really dont know what to do..... 
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get this program from SiS it will show all SiS components on your board, and give links to download. The chipset driver is the most important one. Accept th ActiveX it is safe I've used it myself.
http://www.sis.com/support/support_prodid.htm
don't forget the Restore Point just in case
__________________
Hope this helps
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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09-17-2007, 06:46 AM
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done that. when i tried to use the setup file there in the middle of the instalation the is a close notice with a number (-536870397) and i have to close the installation. when i tried to do it through the device manager advaced option it doesnt find it.
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09-18-2007, 12:07 PM
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I'm having the same problem, there is no sound after i formatted my desktop, can anyone help me?
here is my computer specs
Operating System
Windows XP Professional Service Pack 2 (build 2600)
System Model Intel Corporation
Processor a
2,80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board b
Board: Intel Corporation D865PERL AAC27648-211
Serial Number: AZRL53005507
Bus Clock: 133 megahertz
BIOS: Intel Corp. RL86510A.86A.0089.P21.0502132202 02/13/2005
thx b4
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09-18-2007, 01:37 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by Yossi
done that. when i tried to use the setup file there in the middle of the instalation the is a close notice with a number (-536870397) and i have to close the installation. when i tried to do it through the device manager advaced option it doesnt find it.
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Check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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09-18-2007, 01:40 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by greace
I'm having the same problem, there is no sound after i formatted my desktop, can anyone help me?
here is my computer specs
Operating System
Windows XP Professional Service Pack 2 (build 2600)
System Model Intel Corporation
Processor a
2,80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board b
Board: Intel Corporation D865PERL AAC27648-211
Serial Number: AZRL53005507
Bus Clock: 133 megahertz
BIOS: Intel Corp. RL86510A.86A.0089.P21.0502132202 02/13/2005
thx b4
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This is link to your Intel drivers, audio is No:6 http://downloadcenter.intel.com/filt...4&submit=Go%21
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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09-18-2007, 06:45 PM
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Posts: 6
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Quote:
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Originally Posted by bookworm
Check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.
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i checked it, it is already on automatic. i tried more drivers today and fail in all of them. look like i will have to buy a new sound device...
i really can use more suggestions...
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09-18-2007, 07:28 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by Yossi
i checked it, it is already on automatic. i tried more drivers today and fail in all of them. look like i will have to buy a new sound device...
i really can use more suggestions...
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You will need your Win XP disc for this
Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The programme runs with no alerts and then closes.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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09-19-2007, 06:25 AM
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done that. nothing change...
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09-20-2007, 06:29 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by Yossi
done that. nothing change...
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Can you hunt over the comp for a label that will give the make and model. Also Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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10-19-2007, 04:57 AM
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Join Date: Oct 2007
Posts: 1
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hi all, a little help please, no sound after a reformat, just the system beep. I'm sure I had sound before, but it appears to have ran away from me!belark report below:-
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) DIXONSXP DIXONSXP 1.0
System Serial Number: 00000001
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.60 gigahertz Intel Celeron M 420
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: DIXONSXP ref.NO:G335-yymmdd-DI-01-00-FF-FF 1.0
Serial Number: 00000001
Bus Clock: 532 megahertz
BIOS: American Megatrends Inc. 080013 09/18/2006
Drives Memory Modules c,d
360.07 Gigabytes Usable Hard Drive Capacity
36.97 Gigabytes Hard Drive Free Space
TSSTcorp CD/DVDW TS-L632D [CD-ROM drive]
FUJITSU MHV2040BH [Hard drive] (40.01 GB) -- drive 0, s/n NW56T6928FVM, rev 00000028, SMART Status: Healthy
Seagate External Drive USB Device [Hard drive] (320.07 GB) -- drive 1 504 Megabytes Installed Memory
Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 256 MB
Slot 'DIMM3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 40.00 GB 33.84 GB free
e: (NTFS on drive 1) 320.07 GB 3.14 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Adam 19/10/2007 10:34:52 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
CPT 15.4 [Monitor] (15.4"vis, April 2006) (3x)
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC None detected
Communications Other Devices
Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Dhcp Server: 192.168.1.254
Physical Address: 00:19:21:AA:64:AF
VIA Networking Technologies USB Wireless LAN Adapter
primary Auto IP Address: 192.168.1.69 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:12:7B:30:1D:69
Networking Dns Server: 192.168.1.254
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
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10-21-2007, 05:35 AM
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Registered User
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Join Date: Oct 2007
Posts: 1
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My sound doesn't work on my XP, I recently restored an image and everything works fine except the sound, I get no error message there is just no sound coming out of my speekers.
I'm not sure what you need to know and were to find but:
Realtek ALC883 @ Intel 82801HB ICH8 - High Definition Audio Controller [B-0]
CPU typ DualCore Intel Core 2 Duo E6300, 1866 MHz (7 x 267)
ECS P965T-A (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
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10-21-2007, 09:34 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,991
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Quote:
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Originally Posted by adamwilliams
hi all, a little help please, no sound after a reformat, just the system beep. I'm sure I had sound before, but it appears to have ran away from me!belark report below:-
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) DIXONSXP DIXONSXP 1.0
System Serial Number: 00000001
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.60 gigahertz Intel Celeron M 420
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: DIXONSXP ref.NO:G335-yymmdd-DI-01-00-FF-FF 1.0
Serial Number: 00000001
Bus Clock: 532 megahertz
BIOS: American Megatrends Inc. 080013 09/18/2006
Drives Memory Modules c,d
360.07 Gigabytes Usable Hard Drive Capacity
36.97 Gigabytes Hard Drive Free Space
TSSTcorp CD/DVDW TS-L632D [CD-ROM drive]
FUJITSU MHV2040BH [Hard drive] (40.01 GB) -- drive 0, s/n NW56T6928FVM, rev 00000028, SMART Status: Healthy
Seagate External Drive USB Device [Hard drive] (320.07 GB) -- drive 1 504 Megabytes Installed Memory
Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 256 MB
Slot 'DIMM3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 40.00 GB 33.84 GB free
e: (NTFS on drive 1) 320.07 GB 3.14 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Adam 19/10/2007 10:34:52 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
CPT 15.4 [Monitor] (15.4"vis, April 2006) (3x)
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC None detected
Communications Other Devices
Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Dhcp Server: 192.168.1.254
Physical Address: 00:19:21:AA:64:AF
VIA Networking Technologies USB Wireless LAN Adapter
primary Auto IP Address: 192.168.1.69 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:12:7B:30:1D:69
Networking Dns Server: 192.168.1.254
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
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It's not giving the make or model look for a label on the comp, model and serial number , also Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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