No sound after reformatting XP Home

LewisR · #**556** 01-30-2008, 08:31 PM

Thanks Barbara, when I tried to run the download computer shut down and rebooted and reported it has encountered a serious error. Not sure what that means. What should I do? Thank you.

bookworm · #**557** 01-31-2008, 03:18 PM

Quote:

Originally Posted by LewisR

Thanks Barbara, when I tried to run the download computer shut down and rebooted and reported it has encountered a serious error. Not sure what that means. What should I do? Thank you.

Sorry about that go back and install the Soundmax driver
http://www.e4allupgraders.info/dir1/...ownloads.shtml

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

LewisR · #**558** 01-31-2008, 04:00 PM

Hi Barbara. I tried to download the Soundmax Driver at it gave me the following error: Windows cannot find C:\Drivers\Audio\DownloadedDriver_01-07-2005\setup.exe. Am I doing something wrong? I tried it a couple of times.

LewisR · #**559** 01-31-2008, 04:11 PM

Barbara, I don't know if this helps but I ran msinfo32 and it shows a conflict as follows:

IRQ 3 Intel(R) 82801DB/DBM SMBus Controller - 24C3
IRQ 3 SoundMAX Integrated Digital Audio

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

IRQ 16 Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2

IRQ 18 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
IRQ 18 SoftV92 Data Fax Modem with SmartCP

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82845G/GL/GE/PE/GV Graphics Controller

Could that be the problem?

bookworm · #**560** 01-31-2008, 05:21 PM

Quote:

Originally Posted by LewisR

Hi Barbara. I tried to download the Soundmax Driver at it gave me the following error: Windows cannot find C:\Drivers\Audio\DownloadedDriver_01-07-2005\setup.exe. Am I doing something wrong? I tried it a couple of times.

Soundmax can be a pain, go back install the System-INF then restart your comp
Then install soundmax this way, using the If No Setup File method. Check the path to where the file is stored

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

dv2530fan · #**561** 01-31-2008, 06:53 PM

Hi I've loaded xp onto my hp dv2530ea instead of vista, and most things are working appart from the sound. I can hear sound both system sounds and audio/video sounds and the internal mic can pic up sounds. But it wont record streaming sounds (though I can hear them out the speakers). There's no stereo option in audacity recorder either. Everest is showing I'm using a conexant cx20549 @Intel 82801 HBM ICH8M - High Definition Audio Controller PCI.

This is from Belarc Advisor. Hope someone can help.

Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP Pavilion dv2500 Notebook PC F.05

Processor a Main Circuit Board b
1.80 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Wistron 30CD 80.23
Bus Clock: 667 megahertz
BIOS: Phoenix F.05 04/04/2007
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
68.55 Gigabytes Hard Drive Free Space

SanDisk U3 Cruzer Micro USB Device [CD-ROM drive]
TSSTcorp CD/DVDW TS-L632M [CD-ROM drive]

Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0

Intel(R) 82801HEM/HBM SATA AHCI Controller
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
Primary IDE Channel [Controller]
Ricoh Memory Stick Host Controller
Ricoh MMC Host Controller
Ricoh xD-Picture Card Host Controller
Secondary IDE Channel [Controller] Mobile Intel(R) 965 Express Chipset Family [Display adapter] (2x)
QDS 14.0 [Monitor] (14.0"vis)
Bus Adapters Multimedia
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A Conexant High Definition Audio
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/Wireless 3945ABG Network Connection
Dhcp Server: none responded
Physical Address: 00:19

2:C1:27:87
Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
Dhcp Server: 192.168.100.1
Physical Address: 00:16

3:9C:C4:49
OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
AuthenTec Inc. AES2501A
Bluetooth Bus Enumerator
HID-compliant device
HP Quick Launch Buttons
USB Video Device
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Alps Pointing-device (2-way) [Mouse]
SDA Standard Compliant SD Host Controller
USB Composite Device
USB Mass Storage Device
USB Root Hub (7x)

LewisR · #**562** 02-01-2008, 02:31 AM

Hi Barbara, when I tried the No Set Up method it told me Files Neded ALCXWDM.sys on Realtek AC97 Driver Disk needed. Would it be easier to just go purchase a new sound card like Sound Blaster 7.1 for $30. Seems like it might be a small price to pay to end this frustration. Your thoughts?

bookworm · #**563** 02-03-2008, 08:54 AM

Quote:

Originally Posted by dv2530fan

Hi I've loaded xp onto my hp dv2530ea instead of vista, and most things are working appart from the sound. I can hear sound both system sounds and audio/video sounds and the internal mic can pic up sounds. But it wont record streaming sounds (though I can hear them out the speakers). There's no stereo option in audacity recorder either. Everest is showing I'm using a conexant cx20549 @Intel 82801 HBM ICH8M - High Definition Audio Controller PCI.

This is from Belarc Advisor. Hope someone can help.

Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP Pavilion dv2500 Notebook PC F.05

Processor a Main Circuit Board b
1.80 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Wistron 30CD 80.23
Bus Clock: 667 megahertz
BIOS: Phoenix F.05 04/04/2007
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
68.55 Gigabytes Hard Drive Free Space

SanDisk U3 Cruzer Micro USB Device [CD-ROM drive]
TSSTcorp CD/DVDW TS-L632M [CD-ROM drive]

Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0

Intel(R) 82801HEM/HBM SATA AHCI Controller
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
Primary IDE Channel [Controller]
Ricoh Memory Stick Host Controller
Ricoh MMC Host Controller
Ricoh xD-Picture Card Host Controller
Secondary IDE Channel [Controller] Mobile Intel(R) 965 Express Chipset Family [Display adapter] (2x)
QDS 14.0 [Monitor] (14.0"vis)
Bus Adapters Multimedia
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A Conexant High Definition Audio
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/Wireless 3945ABG Network Connection
Dhcp Server: none responded
Physical Address: 00:19

2:C1:27:87
Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
Dhcp Server: 192.168.100.1
Physical Address: 00:16

3:9C:C4:49
OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
AuthenTec Inc. AES2501A
Bluetooth Bus Enumerator
HID-compliant device
HP Quick Launch Buttons
USB Video Device
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Alps Pointing-device (2-way) [Mouse]
SDA Standard Compliant SD Host Controller
USB Composite Device
USB Mass Storage Device
USB Root Hub (7x)

This is the Conexant for High Definition audio from HP
http://h20000.www2.hp.com/bizsupport...tem=ob-45570-1

check Device Manager / expand Systems / is the Microsoft Universal Audio Architecture showing, if not then install this from HP, it's needed so the HD audio works in XP http://h10025.www1.hp.com/ewfrf/wc/s...=228&lang=e n
install then install audio driver

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**564** 02-03-2008, 09:01 AM

Quote:

Originally Posted by LewisR

Hi Barbara, when I tried the No Set Up method it told me Files Neded ALCXWDM.sys on Realtek AC97 Driver Disk needed. Would it be easier to just go purchase a new sound card like Sound Blaster 7.1 for $30. Seems like it might be a small price to pay to end this frustration. Your thoughts?

Go here to Intel, No:6 Intel chipset - install then Restart your comp then install audio again. Intel shows as Realtek audio but since a soundmax shown at Emachines, they may have used another audio.
http://downloadcenter.intel.com/filt...4&submit=Go%21

check this out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

tankman · #**565** 02-17-2008, 02:34 AM

i'm having a similar problem, no sound after installing xp pro on a fresh hard drive. i've already tried downloading the driver from the gateway website but it fails every time it tries to install. anyway, here's my stuff:

Windows XP Professional Service Pack 2 (build 2600) Gateway MX6436 3402558
System Serial Number: T3563G1008424
Chassis Serial Number: T3563G1008424
Enclosure Type: Portable
Processor a Main Circuit Board b
2.00 gigahertz AMD Mobile Sempron
64 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Gateway 6804
Serial Number: T3563G1008424
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
290.00 Gigabytes Usable Hard Drive Capacity
113.74 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8441 [CD-ROM drive]

SAMSUNG SP2514N USB Device [Hard drive] (250.06 GB) -- drive 1
WDC WD400BEAE-00UWT0 [Hard drive] (40.01 GB) -- drive 0, s/n WD-WXCY07915552, rev 01.04A01, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.00 GB 38.02 GB free
e: (FAT32 on drive 1) 250.00 GB 75.72 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
me 2/16/2008 11:26:11 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices

1394 Net Adapter
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Mass Storage Device
USB Root Hub (3x)

suggestions?

bookworm · #**566** 02-17-2008, 09:47 AM

Quote:

Originally Posted by tankman

i'm having a similar problem, no sound after installing xp pro on a fresh hard drive. i've already tried downloading the driver from the gateway website but it fails every time it tries to install. anyway, here's my stuff:

Windows XP Professional Service Pack 2 (build 2600) Gateway MX6436 3402558
System Serial Number: T3563G1008424
Chassis Serial Number: T3563G1008424
Enclosure Type: Portable
Processor a Main Circuit Board b
2.00 gigahertz AMD Mobile Sempron
64 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Gateway 6804
Serial Number: T3563G1008424
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
290.00 Gigabytes Usable Hard Drive Capacity
113.74 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8441 [CD-ROM drive]

SAMSUNG SP2514N USB Device [Hard drive] (250.06 GB) -- drive 1
WDC WD400BEAE-00UWT0 [Hard drive] (40.01 GB) -- drive 0, s/n WD-WXCY07915552, rev 01.04A01, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.00 GB 38.02 GB free
e: (FAT32 on drive 1) 250.00 GB 75.72 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
me 2/16/2008 11:26:11 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices

1394 Net Adapter
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Mass Storage Device
USB Root Hub (3x)

suggestions?

This audio driver from Gateway is know to not install,it's the Vista version, this guy posted a solution that works , look at this

I searched for who knows what and i came across this website, notebookreview.com . Where i was leaded to this topic , which the author sounded exactly like me.
For people having the same audio problem (Conexant Ac-Link Audio Drivers, Realtek) here is the fix.
“1. Install Realtek Audio driver (WDM_A380 or WDM_A381, doesn’t matter).
2. Reboot
3. Download and try to install the Conexant AC 97 audio driver. You can get the one from Gateway (D00245-001-001 driver), or any other manufacturer that uses this chip in the notebook. Pay attention to where it stores the files. For instance the Gateway driver uncompresses to c:\cabs\directory name.
4. Go to device manager, find the Realtek AC 97 audio item under “Sound, video, and game controllers”. Right click on it and select UPDATE DRIVER
5. Select NO if it asks to connect to Windows Update, click NEXT
6. Select “Install from a list of specific location” and click NEXT
7. Select “Don’t search. I will choose the driver to install” and click NEXT
8. DE-select “Show compatible Hardware”. CONEXANT should show up under manufacturer since you tried to install the driver earlier.
9. Click on CONEXANT on the left, then select “Conexant AC-Link Audio” on the right and click NEXTThe driver will install. It may ask you for the location of some files, point it to the directory the Conexant driver uncompressed to in step 3.
Reboot, and you should have working audio!”

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

tankman · #**567** 02-18-2008, 12:38 AM

thanks! that worked perfectly!

OverlordOne · #**568** 02-21-2008, 06:50 PM

bookworm, your appear to be a legend in this thread. please help me, what information do I need to provide for you to tell me which drivers I must get?
where can i get whatever program it is that scans and produces these lists of your hardware?
sorry to be blunt, but i really need help.

thanks
Overlord

bookworm · #**569** 02-21-2008, 06:58 PM

Quote:

Originally Posted by OverlordOne

bookworm, your appear to be a legend in this thread. please help me, what information do I need to provide for you to tell me which drivers I must get?

sorry to be blunt, but i really need help.

thanks
Overlord

The make and model and any serial numbers, or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

OverlordOne · #**570** 02-21-2008, 07:13 PM

I hope this is useful;

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Foxconn 965X7AA FAB1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Foxconn 965X7AA FAB1.0
Serial Number: UYAF63400416
Bus Clock: 266 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 08/04/2006
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
307.86 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SHW-160P6S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3320820AS [Hard drive] (320.07 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'C„' has 512 MB
Slot 'C„' has 512 MB
Slot 'C„' has 512 MB
Slot 'C„' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.97 GB 14.44 GB free
e: (NTFS on drive 0) 299.09 GB 293.42 GB free
Network Drives
None detected

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 8800 GT [Display adapter]
ViewSonic VE920m [Monitor] (19.1"vis, s/n Q7T061600816, April 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
Standard Universal PCI to USB Host Controller (5x) None detected
Communications Other Devices

VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (4x)
Built-in Infrared Device
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub
USB Composite Device
USB Root Hub (7x)

Thank you