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  #751  
Old 07-10-2008, 08:43 PM
SharpEdges Offline
Registered User
  
Join Date: Feb 2007
Posts: 10
Woo!

The Sound Queen proving once again her title.

Hail! xx
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  #752  
Old 07-10-2008, 11:11 PM
cdice25 Offline
Registered User
  
Join Date: Jul 2008
Posts: 2
I basically have the same problem as everyone else...no sound and I've been looking for help all over. Maybe you can figure it out?

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Dell Computer Corporation OptiPlex GX270
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0FG015
Serial Number: ..CN1374043D02WG.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A06 09/29/2004
Drives Memory Modules c,d
81.09 Gigabytes Usable Hard Drive Capacity
75.97 Gigabytes Hard Drive Free Space

Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1G2JS6E, rev NAR61590, SMART Status: Healthy
WDC WD400BB-75DEA0 [Hard drive] (40.00 GB) -- drive 1, s/n WD-WMAD1E059892, rev 05.03E05, SMART Status: Healthy 1022 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Slot 'DIMM_3' has 256 MB
Slot 'DIMM_4' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 36.05 GB free
d: (NTFS on drive 1) 39.99 GB 39.92 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/10/2008 11:36:35 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Intel(R) 82865G Graphics Controller [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H4MT304534, March 2002)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Multimedia Audio Controller
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection
Dhcp Server: none responded
Physical Address: 00:18:8B:25:4A:21
Linksys Wireless-G PCI Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:BF:78:64:9D

Networking Dns Servers: 209.206.136.8
207.230.192.251
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)
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  #753  
Old 07-11-2008, 09:12 AM
Dave9999 Offline
Registered User
  
Join Date: Jul 2008
Posts: 2
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model

Gateway MT6707 3408385R
System Serial Number: T3B74O1004002

Enclosure Type: Portable
Processor a Main Circuit Board b
1.60 gigahertz Intel Core Duo
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway 77.11
Serial Number: QTFGJJ71402572
Bus Clock: 533 megahertz
BIOS: Phoenix Technologies LTD 77.11 03/19/2007
Drives Memory Modules c,d
410.04 Gigabytes Usable Hard Drive Capacity
403.67 Gigabytes Hard Drive Free Space

Optiarc DVD RW AD-7530A [CD-ROM drive]
SanDisk U3 Cruzer Micro USB Device [CD-ROM drive]

PANTECH Mass Storage USB Device [Hard drive] -- drive 3
SanDisk U3 Cruzer Micro USB Device (8.21 GB) -- drive 1
WD 2500BEV External USB Device [Hard drive] (250.06 GB) -- drive 2
WDC WD1600BEVS-22RST0 [Hard drive] (160.04 GB) -- drive 0 2040 Megabytes Installed Memory

Slot 'DIMM 1' has 1024 MB (serial number F7117B1F)
Slot 'DIMM 2' has 1024 MB (serial number F7117B0E)
Local Drive Volumes


c: (NTFS on drive 0) 160.04 GB 153.98 GB free
f: (FAT32 on drive 2) 250.00 GB 249.69 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers

local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GBM SATA AHCI Controller
Primary IDE Channel [Controller] Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
Seiko Epson 15.4 [Monitor] (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Communications Other Devices
PANTECH USB Modem #2


1394 Net Adapter
Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Dhcp Server: none responded
Physical Address: 00:C0:A8:E1:E6:7A

Networking Dns Servers: 69.78.96.14
66.174.92.14
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
PANTECH USB Modem Composite Device
USB Mass Storage Device (3x)
USB Root Hub (5x)

I've got similar issues...i took vista off here and went back with XP...now i have no sound. any help would be wonderful! thanks!
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  #754  
Old 07-11-2008, 03:41 PM
Neilson Offline
Registered User
  
Join Date: Jul 2008
Posts: 5
Hello!

Good day! Please help me get my computer working again. I have recently reformatted my computer and re-installed Windows XP Pro SP1. Everything went well until I found out that there are no sounds coming from my speakers. There are 2 big yellow question marks from my device manager pointing out to VIDEO CONTROLLER (VGA COMPATIBLE) and MULTIMEDIA AUDIO CONTROLLER. I don't have any idea where to get the driver for this. Information of my computer is detailed below: (Note: This is a custom built PC)

OPERATING SYSTEM:
Windows XP Professional service Pack1 (build 2600)

PROCESSOR
1.70 Gigahertz Intel Celeron
8 Kilobyte primary memory cache
128 Kilobyte secondary memory cache

DRIVES:
41.10 Gigabytes Usable Hard Drive Capacity
39.34 Gigabytes Hard Drive Free Space

ASUS CD-S520/A (CD-ROM drive)
2.5" format removeable media (Floppy Drive)

Maxtor 6E040L0 (Hard Drive) (41.11 GB) -- drive 0
s/n E16V5SWE, rev NAR61590, SMART STATUS: Healthy

SYSTEM MODEL
ECS = M925 = 1.0
System Serial Number = 00000000
Enclosure Type: Desktop

MAIN CIRCUIT BOARD
Board ECS M925 1.0
Bus Clock : 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

MEMORY MODULES
96 Megabytes Installed Memory

Slot '0' is empty
Slot '1' has 128 MB
Slot '2' is empty
Slot '3' is empty

LOCAL DRIVE VOLUMES
c (NTFS on drive 0) 41.10 GB 39.34 GB Free

CONTROLLER
Standard Floppy Disk controller
Primary IDE Channel (Controller)
Secondary IDE Channel (Controller)
VIA Bus Master IDE Controller

BUS ADAPTERS
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x)

COMMUNICATIONS
Best Data Data Modem

CNET PRO200 PCI Fast Ethernet Adapter
VIA PCI 10/100MB Fast Ethernet Adapter

MULTIMEDIA
MPU-401 Compatible MIDI Device
Standard Game Port

Please help me...
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  #755  
Old 07-11-2008, 04:47 PM
Kief Offline
Registered User
  
Join Date: Jul 2008
Location: Ireland
Posts: 21
Send a message via MSN to Kief
*PLEASE NOTE THIS MAY NOT WORK FOR EVERYONE*

I noticed that a lot of people are having problems with their sound, there are many threads looking for help but very few giving it so I tohught I'd let you all know.

Now in my case I reformatted my drive and then went through a lot of trouble getting my sound back. Endless google searching and downloading programmes that were useless. So without further delay I'll begin on how to fix this problem.

1) Go to start/ control panel/ administrative tools/ component services/ services.
2) Scroll down to Windows audio and make sure that it is enabled. If not simply click it then enable.
Now check if your sound is back.

If not continue with these steps:
3) Restart you computer, as it loading press F2 (for Dell computers) to access the BIOS menu.
4) Use the down key to scroll down to 'Integrated devices' press enter to access it. Now go to sound and check if its off. In my case it was, if it is for you press the spacebar on it to turn it on.
5) Press ESC and then ESC again now make sure to pick 'Save and exit' and hit enter.

Now your computer will start up
6) Go to control panel/ sounds and audio devices and see if your sound is back.
If not continue with these steps.

7)Go to your computers manufacturer website and make sure you have the basic audio drivers.
8) Download and install, you may have to restart.
9) Restart and now check if your sound is working, in my case it was back working with no problems.

I hope this guide help fixing your sound and audio problems.

If you have any questions please feel free to leave a post with your question.

Happy listening,
Kief
__________________
Can you hear me? CAN YOU HEAR ME? Go into BIOS!
Can you hear me now? Yes? Excellent!
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  #756  
Old 07-12-2008, 03:52 PM
fiudad Offline
Registered User
  
Join Date: Jul 2008
Posts: 4
My pc Specs for Dell Inspiron 6400
Quote:
Originally Posted by bookworm
Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates
http://www.belarc.com/free_download.html


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Inc. MM061
System Service Tag: 37PNS91 (support for this PC)
Chassis Serial Number: 37PNS91
Enclosure Type: Portable
Processor a Main Circuit Board b
1,85 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Dell Inc. 0KD882
Serial Number: .37PNS91.CN4864363P5700.
Bus Clock: 166 megahertz
BIOS: Dell Inc. A17 06/13/2007
Drives Memory Modules c,d
78,51 Gigabytes Usable Hard Drive Capacity
75,74 Gigabytes Hard Drive Free Space

_NEC DVD+-RW ND-6650A [CD-ROM drive]

FUJITSU MHV2080BH [Hard drive] (78,52 GB) -- drive 0, s/n NW09T6326L6D, rev 00850028, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'DIMM_B' is Empty
Slot 'DIMM_A' has 512 MB (serial number 00003226)
Local Drive Volumes

c: (NTFS on drive 0) 78,51 GB 75,74 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrateur 12/07/2008 22:01:38 (admin)
local system accounts
HelpAssistant never
Invité never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Canal IDE principal [Controller]
Canal IDE secondaire [Controller]
Contrôleur IDE standard double canal PCI [Controller] Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
Bus Adapters Multimedia
Contrôleur hôte PCI vers USB standard universel (4x)
Contrôleur hôte PCI vers USB standard étendu None detected
Communications Other Devices

Broadcom 440x 10/100 Integrated Controller
Dhcp Server: none responded
Physical Address: 00:15:C5:0E:99:41
Carte Mini Dell Wireless 1390
primary Auto IP Address: 192.168.0.10 / 24
Gateway: 192.168.0.254
Dhcp Server: 192.168.0.254
Physical Address: 00:16:CE:3A:84:17
Carte réseau 1394
Périphérique Bluetooth (réseau personnel)
Dhcp Server: none responded
Physical Address: 00:16:41:49:0A:14
Périphérique Bluetooth (TDI protocole RFCOMM)

Networking Dns Servers: 212.27.54.252
212.27.53.252
Contrôleurs hôte IEEE 1394 compatible OHCI
Adaptateur secteur Microsoft
Batterie à méthode de contrôle compatible ACPI Microsoft
Dell Wireless 350 Bluetooth Module
Énumérateur Microsoft Bluetooth
Clavier standard 101/102 touches ou clavier Microsoft Natural Keyboard PS/2
Souris compatible PS/2 [Mouse]
Contrôleur hôte numérique sécurisé compatible SDA
Concentrateur USB racine (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 07/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901190 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q941202 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Q950749 - Critical (details...)
Q950759 - Critical (details...)
Q950760 - Moderate (details...)
Q950762 - Important (details...)
Q951376 - Critical (details...)
Q951698 - Critical (details...)
Q951748 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
WGA
SP0
KB892130 on 12/07/2008 (details...)
Windows XP
SP3
KB898461 on 12/07/2008 (details...)
No details available



Here are my PC specs. I got them from the Belarc as you told me. Tnx Queen!
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  #757  
Old 07-12-2008, 05:42 PM
magikasheep Offline
Registered User
  
Join Date: Jul 2008
Posts: 3
i too have the same problem. i reinstalled windows and i cant find a sound driver. ive been looking around everywhere and i found this site. it seems like it has wonderful support where the large componies fail, with Bookworm giving much advice.

here is the belarc report i have recieved

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway E-4000 4000828
System Serial Number: 0029908903
Chassis Serial Number: 0029908903
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA81583-304
Serial Number: ABRG30816117
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0030.P13.0302130929 02/13/2003
Drives Memory Modules c,d
10.48 Gigabytes Usable Hard Drive Capacity
6.89 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8480B
HL-DT-ST DVDRAM GSA-H10N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (80.02 GB) -- drive 1
Maxtor 6Y060L0 [Hard drive] (61.49 GB) -- drive 0, s/n Y2TF8F7E, rev YAR41VW0, SMART Status: Healthy 760 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 10.48 GB 6.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/07/2008 6:16:27 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Gateway FPD1730 [Monitor] (17.1"vis, October 2003)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Communications Other Devices

Hawking Technologies HWP54G Wireless-G PCI Card
primary Auto IP Address: 192.168.1.108 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0E:3B:02:52:13

Networking Dns Server: 64.71.255.198
HID-compliant consumer control device (2x)
HID-compliant device (6x)
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)

:P my ipod is plugged in to transfer other drivers such as video. it would be wonderful if you would be able to help. much thanks
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  #758  
Old 07-13-2008, 11:01 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by Dave9999
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model

Gateway MT6707 3408385R
System Serial Number: T3B74O1004002

Enclosure Type: Portable
Processor a Main Circuit Board b
1.60 gigahertz Intel Core Duo
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway 77.11
Serial Number: QTFGJJ71402572
Bus Clock: 533 megahertz
BIOS: Phoenix Technologies LTD 77.11 03/19/2007
Drives Memory Modules c,d
410.04 Gigabytes Usable Hard Drive Capacity
403.67 Gigabytes Hard Drive Free Space

Optiarc DVD RW AD-7530A [CD-ROM drive]
SanDisk U3 Cruzer Micro USB Device [CD-ROM drive]

PANTECH Mass Storage USB Device [Hard drive] -- drive 3
SanDisk U3 Cruzer Micro USB Device (8.21 GB) -- drive 1
WD 2500BEV External USB Device [Hard drive] (250.06 GB) -- drive 2
WDC WD1600BEVS-22RST0 [Hard drive] (160.04 GB) -- drive 0 2040 Megabytes Installed Memory

Slot 'DIMM 1' has 1024 MB (serial number F7117B1F)
Slot 'DIMM 2' has 1024 MB (serial number F7117B0E)
Local Drive Volumes


c: (NTFS on drive 0) 160.04 GB 153.98 GB free
f: (FAT32 on drive 2) 250.00 GB 249.69 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers

local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GBM SATA AHCI Controller
Primary IDE Channel [Controller] Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
Seiko Epson 15.4 [Monitor] (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Communications Other Devices
PANTECH USB Modem #2


1394 Net Adapter
Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Dhcp Server: none responded
Physical Address: 00:C0:A8:E1:E6:7A

Networking Dns Servers: 69.78.96.14
66.174.92.14
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
PANTECH USB Modem Composite Device
USB Mass Storage Device (3x)
USB Root Hub (5x)

I've got similar issues...i took vista off here and went back with XP...now i have no sound. any help would be wonderful! thanks!

no SigmaTel driver for XP with your model, but this notebook uses the same Vista audio and has an XP driver as well

http://support.gateway.com/support/d...param=1014077R

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #759  
Old 07-13-2008, 11:06 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by cdice25
I basically have the same problem as everyone else...no sound and I've been looking for help all over. Maybe you can figure it out?

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Dell Computer Corporation OptiPlex GX270
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0FG015
Serial Number: ..CN1374043D02WG.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A06 09/29/2004
Drives Memory Modules c,d
81.09 Gigabytes Usable Hard Drive Capacity
75.97 Gigabytes Hard Drive Free Space

Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1G2JS6E, rev NAR61590, SMART Status: Healthy
WDC WD400BB-75DEA0 [Hard drive] (40.00 GB) -- drive 1, s/n WD-WMAD1E059892, rev 05.03E05, SMART Status: Healthy 1022 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Slot 'DIMM_3' has 256 MB
Slot 'DIMM_4' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 36.05 GB free
d: (NTFS on drive 1) 39.99 GB 39.92 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/10/2008 11:36:35 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Intel(R) 82865G Graphics Controller [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H4MT304534, March 2002)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Multimedia Audio Controller
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection
Dhcp Server: none responded
Physical Address: 00:18:8B:25:4A:21
Linksys Wireless-G PCI Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:BF:78:64:9D

Networking Dns Servers: 209.206.136.8
207.230.192.251
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

drivers here at Dell http://support.dell.com/support/down..._PNT_CEL_GX270

I/O plate - ADI 198x driver
Expansion slot - one of the 2 Sound Blaster drivers

click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #760  
Old 07-13-2008, 11:22 AM
cdice25 Offline
Registered User
  
Join Date: Jul 2008
Posts: 2
Thanks so much! You have no idea how much I appreciate your help.
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  #761  
Old 07-13-2008, 12:44 PM
fiudad Offline
Registered User
  
Join Date: Jul 2008
Posts: 4
Precision
Hi Bookworm. In addition to my previous post, I would like to add that I always receive this message "The audio device supported by this application is not dectect. The application will exit."

I tried to install the driver from Dell website. I could do that but the sound is still not working.

Hope u can help me Bookworm!
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  #762  
Old 07-13-2008, 01:48 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by Neilson
Hello!

Good day! Please help me get my computer working again. I have recently reformatted my computer and re-installed Windows XP Pro SP1. Everything went well until I found out that there are no sounds coming from my speakers. There are 2 big yellow question marks from my device manager pointing out to VIDEO CONTROLLER (VGA COMPATIBLE) and MULTIMEDIA AUDIO CONTROLLER. I don't have any idea where to get the driver for this. Information of my computer is detailed below: (Note: This is a custom built PC)

OPERATING SYSTEM:
Windows XP Professional service Pack1 (build 2600)

PROCESSOR
1.70 Gigahertz Intel Celeron
8 Kilobyte primary memory cache
128 Kilobyte secondary memory cache

DRIVES:
41.10 Gigabytes Usable Hard Drive Capacity
39.34 Gigabytes Hard Drive Free Space

ASUS CD-S520/A (CD-ROM drive)
2.5" format removeable media (Floppy Drive)

Maxtor 6E040L0 (Hard Drive) (41.11 GB) -- drive 0
s/n E16V5SWE, rev NAR61590, SMART STATUS: Healthy

SYSTEM MODEL
ECS = M925 = 1.0
System Serial Number = 00000000
Enclosure Type: Desktop

MAIN CIRCUIT BOARD
Board ECS M925 1.0
Bus Clock : 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

MEMORY MODULES
96 Megabytes Installed Memory

Slot '0' is empty
Slot '1' has 128 MB
Slot '2' is empty
Slot '3' is empty

LOCAL DRIVE VOLUMES
c (NTFS on drive 0) 41.10 GB 39.34 GB Free

CONTROLLER
Standard Floppy Disk controller
Primary IDE Channel (Controller)
Secondary IDE Channel (Controller)
VIA Bus Master IDE Controller

BUS ADAPTERS
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x)

COMMUNICATIONS
Best Data Data Modem

CNET PRO200 PCI Fast Ethernet Adapter
VIA PCI 10/100MB Fast Ethernet Adapter

MULTIMEDIA
MPU-401 Compatible MIDI Device
Standard Game Port

Please help me...

these are the drivers for your motherboard - VGA and Sound listed
http://www.pcchipsusa.com/PCCWebSite...nuID=6&LanID=0

these drivers will only work if your monitor and audio sockets are on the I/O plate
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #763  
Old 07-13-2008, 02:01 PM
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bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by fiudad
Hi Bookworm. In addition to my previous post, I would like to add that I always receive this message "The audio device supported by this application is not dectect. The application will exit."

I tried to install the driver from Dell website. I could do that but the sound is still not working.

Hope u can help me Bookworm!

both the drivers are high definition check Device Manager / System Devices / Microsoft Universal Audio Architecture - is it installed if not install from here, it need to be installed before the audio driver, did you try both drivers ?

http://h10025.www1.hp.com/ewfrf/wc/s...=228&lang=e n

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #764  
Old 07-13-2008, 02:07 PM
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bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by magikasheep
i too have the same problem. i reinstalled windows and i cant find a sound driver. ive been looking around everywhere and i found this site. it seems like it has wonderful support where the large componies fail, with Bookworm giving much advice.

here is the belarc report i have recieved

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway E-4000 4000828
System Serial Number: 0029908903
Chassis Serial Number: 0029908903
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA81583-304
Serial Number: ABRG30816117
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0030.P13.0302130929 02/13/2003
Drives Memory Modules c,d
10.48 Gigabytes Usable Hard Drive Capacity
6.89 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8480B
HL-DT-ST DVDRAM GSA-H10N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (80.02 GB) -- drive 1
Maxtor 6Y060L0 [Hard drive] (61.49 GB) -- drive 0, s/n Y2TF8F7E, rev YAR41VW0, SMART Status: Healthy 760 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 10.48 GB 6.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/07/2008 6:16:27 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Gateway FPD1730 [Monitor] (17.1"vis, October 2003)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Communications Other Devices

Hawking Technologies HWP54G Wireless-G PCI Card
primary Auto IP Address: 192.168.1.108 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0E:3B:02:52:13

Networking Dns Server: 64.71.255.198
HID-compliant consumer control device (2x)
HID-compliant device (6x)
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)

:P my ipod is plugged in to transfer other drivers such as video. it would be wonderful if you would be able to help. much thanks

your audio driver is here at gateway http://support.gateway.com/support/d...s=Windows%20XP

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #765  
Old 07-13-2008, 03:44 PM
magikasheep Offline
Registered User
  
Join Date: Jul 2008
Posts: 3
thank you, i think that might have worked. took some time though, it kept redirecting me to a completely useless external site. ill need to cheak to see if this works soon. ill have to reboot, becasue im in linux right now. thank you very much for the help
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