No sound after reformatting XP Home
01-18-2009, 06:54 AM
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Registered User
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Join Date: Jan 2009
Posts: 1
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Same audio problem
Hi there
I reinstalled Windows XP and I couldnt get any sound. Here are my system specs from Belarc..PLease help me out! 
Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor
1.60 gigahertz Intel Pentium Dual
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board
Board: MICRO-STAR INTERNATIONAL CO.,LTD MS-7387 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V1.0B2 09/17/2007
Controllers
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
Network Drives
None detected
Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller
VIA Bus Master IDE Controller
Multimedia
None detected
Thanks |
01-19-2009, 08:08 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by saddu
Hi there
I reinstalled Windows XP and I couldnt get any sound. Here are my system specs from Belarc..PLease help me out!
Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor
1.60 gigahertz Intel Pentium Dual
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board
Board: MICRO-STAR INTERNATIONAL CO.,LTD MS-7387 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V1.0B2 09/17/2007
Controllers
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
Network Drives
None detected
Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller
VIA Bus Master IDE Controller
Multimedia
None detected
Thanks |
Realtek HD audio here at MSI http://asia.msi.com.tw/index.php?fun...1&prod_no=1302
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps 
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-04-2009, 05:13 PM
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Join Date: Jan 2009
Posts: 3
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HEY BOOKWORM!
Sorry it took me so long to get this back to you. Here is the computer summary from Everest that you asked me about.
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name M1-CEBADAD72527
User Name moms
Motherboard:
CPU Type Intel Pentium 4, 1816 MHz (18 x 101)
Motherboard Name Asus P4S-LA
Motherboard Chipset SiS 650
System Memory 736 MB (DDR SDRAM)
BIOS Type Award Medallion (02/09/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated
Multimedia:
Audio Adapter SiS 7012 Audio Device
Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 4D080H4 (80 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive MITSUMI CR-48X9TE (24x/10x/40x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-616F (16x/48x DVD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 78154 MB (73422 MB free)
Input:
Keyboard Hewlett-Packard Extended Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (71.206.227.147)
Modem Lucent Win Modem
Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB Device USB Human Interface Device
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02-04-2009, 07:24 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by ligitiluke
HEY BOOKWORM!
Sorry it took me so long to get this back to you. Here is the computer summary from Everest that you asked me about.
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name M1-CEBADAD72527
User Name moms
Motherboard:
CPU Type Intel Pentium 4, 1816 MHz (18 x 101)
Motherboard Name Asus P4S-LA
Motherboard Chipset SiS 650
System Memory 736 MB (DDR SDRAM)
BIOS Type Award Medallion (02/09/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated
Multimedia:
Audio Adapter SiS 7012 Audio Device
Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 4D080H4 (80 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive MITSUMI CR-48X9TE (24x/10x/40x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-616F (16x/48x DVD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 78154 MB (73422 MB free)
Input:
Keyboard Hewlett-Packard Extended Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (71.206.227.147)
Modem Lucent Win Modem
Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB Device USB Human Interface Device
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board here at Asus - install VGA then audio
http://support.asus.com.tw/download/...Language=en-us
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-04-2009, 11:01 PM
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Registered User
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Join Date: Jan 2009
Posts: 2
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No sound after reinstalling XP
I have reinstalled win Xp, everything works fine but no sound at all.. system is a Acer veriton 5600G with onboard sound card.. have tried different AC 97 codecs to no avial.. device manager shows all drivers as installed.. if some one could please help me it would be appreciated.. Im posting a system belarc report for info.. if further info is needed please let me know...
thanks
Operating System
Windows XP Professional Service Pack 3 (build 2600)
processor
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
drives
33.81 Gigabytes Usable Hard Drive Capacity
27.66 Gigabytes Hard Drive Free Space
ATAPI CD-ROM52XMAX
3.5" format removeable media [Floppy drive]
ST340014A [Hard drive] (33.81 GB) -- drive 0
System Model
Acer VERITON 5600G AcerPower
System Serial Number: 04082787
Chassis Serial Number: A
Enclosure Type: Mini-Tower
Main Circuit Board
Board: Acer J88M
Serial Number: 987654321
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/31/2003
Memory Modules
760 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' has 256 MB
Slot 'A3' is Empty
Local drive volumes
c: (NTFS on drive 0) 33.81 GB 27.66 GB free
Network Drives : none detected
printers: none detected
Display
Intel(R) 82865G Graphics Controller [Display adapter]
ACR Acer AL1515 [Monitor] (14.9"vis, s/n ETL22xxxxx, February 2004
Multimedia
Realtek AC'97 Audio
Other devices
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)
Bus adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
communications
NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
primary Auto IP Address: 192.xxx.xx.x
Gateway: 192.xxx.xx.x
Dhcp Server: 192.xxx.xx.x
Physical Address: 00:18:xx:xx:xx:xx
controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Last edited by cooldevil : 02-04-2009 at 11:27 PM.
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02-04-2009, 11:19 PM
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Registered User
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Join Date: Jan 2009
Posts: 2
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No sound after reinstalling XP
hey Joreel i have installed the realteck ac97 codec.. before formatting the same drivers worked fine..
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02-06-2009, 10:43 AM
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Join Date: Feb 2009
Posts: 1
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At first, I couldnt get to master volume as no mixer was detected.
So I did the start>run>services.msc trick.
I have access to master volume now but still no sound.
Here are my stats:
Processor
1.47 gigahertz Intel Celeron M 410
Main Circuit Board
Board: OEM NB-14w2 Rev x
BIOS: Phoenix Technologies LTD 4.06 06/26/06
Multimedia
Realtek High Definition Audio
Thanks !!!
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02-07-2009, 08:01 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by cooldevil
I have reinstalled win Xp, everything works fine but no sound at all.. system is a Acer veriton 5600G with onboard sound card.. have tried different AC 97 codecs to no avial.. device manager shows all drivers as installed.. if some one could please help me it would be appreciated.. Im posting a system belarc report for info.. if further info is needed please let me know...
thanks
Operating System
Windows XP Professional Service Pack 3 (build 2600)
processor
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
drives
33.81 Gigabytes Usable Hard Drive Capacity
27.66 Gigabytes Hard Drive Free Space
ATAPI CD-ROM52XMAX
3.5" format removeable media [Floppy drive]
ST340014A [Hard drive] (33.81 GB) -- drive 0
System Model
Acer VERITON 5600G AcerPower
System Serial Number: 04082787
Chassis Serial Number: A
Enclosure Type: Mini-Tower
Main Circuit Board
Board: Acer J88M
Serial Number: 987654321
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/31/2003
Memory Modules
760 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' has 256 MB
Slot 'A3' is Empty
Local drive volumes
c: (NTFS on drive 0) 33.81 GB 27.66 GB free
Network Drives : none detected
printers: none detected
Display
Intel(R) 82865G Graphics Controller [Display adapter]
ACR Acer AL1515 [Monitor] (14.9"vis, s/n ETL22xxxxx, February 2004
Multimedia
Realtek AC'97 Audio
Other devices
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)
Bus adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
communications
NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
primary Auto IP Address: 192.xxx.xx.x
Gateway: 192.xxx.xx.x
Dhcp Server: 192.xxx.xx.x
Physical Address: 00:18:xx:xx:xx:xx
controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
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driver here at Acer http://www.acerpanam.com/synapse/for...rds=&areaid=12
just shows Intel AC97 audio
check this first
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-08-2009, 04:32 AM
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Registered User
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Join Date: Feb 2009
Posts: 1
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Toshiba M3 Windows XP SP3: no more sound!
Hi,
I have got similar problem with Toshiba Tecra M3: The sound has disappeared . Spent hours with Toshiba hot line trying to fix.  To make it simple:
- I have updated the soundmax driver off the Toshiba site but at the end of Install I am told there is no driver and I have to restart and try again;
- Have restarted the PC many times after trying several downloads of audio driver on the desktop, using winrar and zip;
- Have tried off the original sound driver folder in C: system file: same story and message;
- Have updated the Bios;
- There are no conflict in device manager, no yellow flag or exclamation mark whatsoever;
- Tried with earphones: no sound either;
- CD are read but can't be played sound-wise;
- itunes detectd problem with audio and same with Window media player;
- "Sound properties" shows the audio codecs and legacy codecs are there, however no trace whatsoever of a soundmax audiodevice. all the other tabs are dulled and says no sound device;
- Toshiba PC diagnosis tool says there is no sound card and confim audio tests have failed;
- However the computer will still make noise if I press a wrong command somewhere. So isn't this a sign that there is a sound card?
Can anyone help me please? Many thx
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02-08-2009, 10:51 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by itunesbug
Hi,
I have got similar problem with Toshiba Tecra M3: The sound has disappeared . Spent hours with Toshiba hot line trying to fix. To make it simple:
- I have updated the soundmax driver off the Toshiba site but at the end of Install I am told there is no driver and I have to restart and try again;
- Have restarted the PC many times after trying several downloads of audio driver on the desktop, using winrar and zip;
- Have tried off the original sound driver folder in C: system file: same story and message;
- Have updated the Bios;
- There are no conflict in device manager, no yellow flag or exclamation mark whatsoever;
- Tried with earphones: no sound either;
- CD are read but can't be played sound-wise;
- itunes detectd problem with audio and same with Window media player;
- "Sound properties" shows the audio codecs and legacy codecs are there, however no trace whatsoever of a soundmax audiodevice. all the other tabs are dulled and says no sound device;
- Toshiba PC diagnosis tool says there is no sound card and confim audio tests have failed;
- However the computer will still make noise if I press a wrong command somewhere. So isn't this a sign that there is a sound card?
Can anyone help me please? Many thx |
go here to Toshiba http://eu.computers.toshiba-europe.c...ivers_bios.jsp
input model and in Driver Type from the dropdown list choose the Chipset
driver - install - then RESTART your comp - then install audio again
Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-09-2009, 09:32 AM
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Registered User
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Join Date: Feb 2009
Posts: 1
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yet another with same problem
I just had a friend reinstalling win xp on a old pc that I got from a relative and the sound is not working and my friend is on holiday. It seems to be a similar problem to a lot of posts in this thread, everything is grey in the sound unit properties. Here are my specs, I hope somebody is eager and willing to help! Cheers!
Operating System
Windows XP Professional Service Pack 3 (build 2600)
Processor a
2,60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Drives
40,01 Gigabytes Usable Hard Drive Capacity
30,56 Gigabytes Hard Drive Free Space
LITE-ON DVD SOHD-167T [CD-ROM drive]
LITE-ON DVDRW SOHW-1693S [CD-ROM drive]
ST340015A [Hard drive] (40,02 GB) -- drive 0, s/n 5LAE5K36, rev 3.01, SMART Status: Healthy
System Model
Medion AG Medion PC MT5 MED MT 267
Enclosure Type: Desktop
Main Circuit Board b
Board: First International Computer, Inc. VC37 Series PCB 3.x
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD IHD20MDN 06/29/2004
Memory Modules c, d
1016 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 15,73 GB 6,66 GB free
d: (NTFS on drive 0) 24,28 GB 23,89 GB free
Network Drives
None detected
Controllers
Standard diskettkontroller [Controller]
Primær IDE-kanal [Controller]
Sekundær IDE-kanal [Controller]
Standard Dual PCI Channel IDE-kontroller [Controller]
Bus Adapters
Standard universell PCI til USB-vertskontroller (3x)
Communications
D-Link AirPlus G DWL-G122 Wireless USB Adapter(rev.C) #2
primary Auto IP Address: 10.0.0.7 / 24
Gateway: 10.0.0.1
Dhcp Server: 10.0.0.1
Physical Address: 00:22:B0:6C:AF:B0
Realtek RTL8139 Family PCI Fast Ethernet-kort
Dhcp Server: 10.0.0.1
Physical Address: 00:40:CA:7F:EF:F6
Networking Dns Servers: 217.13.7.140
217.13.4.24
10.0.0.1
Virus Protection
avast! antivirus 4.8.1296 [VPS 090207-0] Version 4.8.1296
Realtime File Scanning On
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02-09-2009, 04:51 PM
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Registered User
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Join Date: Feb 2009
Posts: 3
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No sound
Wow! A lot of people are having this problem! I am no exception... I had to reformat one of my computers because of a problem with service pack 3 (yeah... i had the endless reboots) Anyways... I reinstalled windows back to service pack 1, then downloaded and installed service pack2. There is no sound driver being detected and on top of that... I can't get internet working on it or my cdrom drive. Here is a report of that computer. Any help at all would be truly appreciated!
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
Processor
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Drives
200.02 Gigabytes Usable Hard Drive Capacity
187.88 Gigabytes Hard Drive Free Space
LITE-ON DVDRW SHM-165H6S [CD-ROM drive]
Generic- Compact Flash USB Device [Hard drive] -- drive 1
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 3
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 2
ST3200827AS [Hard drive] (200.05 GB) -- drive 0
USB Flash Memory USB Device [Hard drive] (8.13 GB) -- drive 5
Main Circuit Board
Board: ASUSTek Computer INC. NAGAMI2 2.00
Serial Number: MS1C66S07400867
Bus Clock: 199 megahertz
BIOS: Phoenix Technologies, LTD 3.11 09/19/2006
Memory Modules
960 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Network Drives
None Detected
Other Devices
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (2x)
One last thing to add... I checked my device manager on the computer and I have 5 things under "Other devices" now all with yellow question marks on them. They are:
Other PCI Bridge Device
PCI Device
SM Bus Controller
Unknown Device
Video Contoller (VGA Compatible)
*EDIT*
I managed to get my cdrom drive working... I tried to install my ISP software and all was well, but at the end it said my computer did not have an ethernet card installed. This computer is a few years old and was used when we got it. It came with no CD's, documentation, or anything. I'm not exactly sure what kind of card is installed but I DO know it's there : P Again... any help would be appreciated!
Last edited by Tehbeef : 02-09-2009 at 05:06 PM.
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02-09-2009, 05:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by corpeltof
I just had a friend reinstalling win xp on a old pc that I got from a relative and the sound is not working and my friend is on holiday. It seems to be a similar problem to a lot of posts in this thread, everything is grey in the sound unit properties. Here are my specs, I hope somebody is eager and willing to help! Cheers!
Operating System
Windows XP Professional Service Pack 3 (build 2600)
Processor a
2,60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Drives
40,01 Gigabytes Usable Hard Drive Capacity
30,56 Gigabytes Hard Drive Free Space
LITE-ON DVD SOHD-167T [CD-ROM drive]
LITE-ON DVDRW SOHW-1693S [CD-ROM drive]
ST340015A [Hard drive] (40,02 GB) -- drive 0, s/n 5LAE5K36, rev 3.01, SMART Status: Healthy
System Model
Medion AG Medion PC MT5 MED MT 267
Enclosure Type: Desktop
Main Circuit Board b
Board: First International Computer, Inc. VC37 Series PCB 3.x
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD IHD20MDN 06/29/2004
Memory Modules c, d
1016 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 15,73 GB 6,66 GB free
d: (NTFS on drive 0) 24,28 GB 23,89 GB free
Network Drives
None detected
Controllers
Standard diskettkontroller [Controller]
Primær IDE-kanal [Controller]
Sekundær IDE-kanal [Controller]
Standard Dual PCI Channel IDE-kontroller [Controller]
Bus Adapters
Standard universell PCI til USB-vertskontroller (3x)
Communications
D-Link AirPlus G DWL-G122 Wireless USB Adapter(rev.C) #2
primary Auto IP Address: 10.0.0.7 / 24
Gateway: 10.0.0.1
Dhcp Server: 10.0.0.1
Physical Address: 00:22:B0:6C:AF:B0
Realtek RTL8139 Family PCI Fast Ethernet-kort
Dhcp Server: 10.0.0.1
Physical Address: 00:40:CA:7F:EF:F6
Networking Dns Servers: 217.13.7.140
217.13.4.24
10.0.0.1
Virus Protection
avast! antivirus 4.8.1296 [VPS 090207-0] Version 4.8.1296
Realtime File Scanning On
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from what I can find od the board it has Realtek AC'97 audio go here
http://www.realtek.com.tw/downloads/...tDown=false#AC
Click I Accept – wait for site to reload – click Next
Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
02-09-2009, 05:27 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by Tehbeef
Wow! A lot of people are having this problem! I am no exception... I had to reformat one of my computers because of a problem with service pack 3 (yeah... i had the endless reboots) Anyways... I reinstalled windows back to service pack 1, then downloaded and installed service pack2. There is no sound driver being detected and on top of that... I can't get internet working on it or my cdrom drive. Here is a report of that computer. Any help at all would be truly appreciated!
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
Processor
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Drives
200.02 Gigabytes Usable Hard Drive Capacity
187.88 Gigabytes Hard Drive Free Space
LITE-ON DVDRW SHM-165H6S [CD-ROM drive]
Generic- Compact Flash USB Device [Hard drive] -- drive 1
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 3
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 2
ST3200827AS [Hard drive] (200.05 GB) -- drive 0
USB Flash Memory USB Device [Hard drive] (8.13 GB) -- drive 5
Main Circuit Board
Board: ASUSTek Computer INC. NAGAMI2 2.00
Serial Number: MS1C66S07400867
Bus Clock: 199 megahertz
BIOS: Phoenix Technologies, LTD 3.11 09/19/2006
Memory Modules
960 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Network Drives
None Detected
Other Devices
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (2x)
One last thing to add... I checked my device manager on the computer and I have 5 things under "Other devices" now all with yellow question marks on them. They are:
Other PCI Bridge Device
PCI Device
SM Bus Controller
Unknown Device
Video Contoller (VGA Compatible)
*EDIT*
I managed to get my cdrom drive working... I tried to install my ISP software and all was well, but at the end it said my computer did not have an ethernet card installed. This computer is a few years old and was used when we got it. It came with no CD's, documentation, or anything. I'm not exactly sure what kind of card is installed but I DO know it's there : P Again... any help would be appreciated!
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do you have a HP or Compac model, I think I have the board, but need to be sure as you need the chipset driver, if not sure of model get Belarc, copy and paste the report but leave out the software license and win update section
http://www.belarc.com/free_download.html
__________________
Hope this helps
Barbara MCP
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-09-2009, 05:48 PM
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Registered User
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Join Date: Feb 2009
Posts: 3
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System Model
Compaq Presario 061 RB120AA-ABA SR1934NX NA671 0nx1411RE101NAGA200
Enclosure Type: Desktop
I left out the serial number... not sure if you needed it... I'm pretty sure all other info from belarc report is in my previous post. Thanks Again!
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