No sound after reformatting XP Home

[bookworm]

Originally Posted by tmc2623

AC97 was already disabled. I tried switching to headphones in case my speakers somehow stopped working, but no sound that way either.

go here to Asus http://support.asus.com.tw/download/...Language=en-us

under Utilities install the Nvidia chipset drivers- then RESTART your comp

install audio drivers again

don't forget the Restore Point

[tmc2623]

I completely uninstalled my audio driver and used Window's "Scan for New Hardware" utility. I let it auto-check for drivers and it found one that works. I'm not sure why it worked this time but im glad it did. Thanks for all the help troubleshooting.

[bookworm]

Originally Posted by tmc2623

I completely uninstalled my audio driver and used Window's "Scan for New Hardware" utility. I let it auto-check for drivers and it found one that works. I'm not sure why it worked this time but im glad it did. Thanks for all the help troubleshooting.

good job, just curious what audio has it installed, nvidia by any chance ?

[greenskittle]

Thankyou Thankyou THANKYOU!!!!

You Rock xD

[Cylix]

Originally Posted by bookworm

This board has an AC'97 onboard sound you can get the driver here http://www.realtek.com.tw/downloads/...&Software=True


Hope this helps

Hello I am haveing a similar problem I didn't format did a dirty install and need my onboard audiodriver...
Board: K8M800-8237
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/29/2006
thats what is in my belarc mainboard section and I had come ac97 driver before but going to the link you posted I see nothing for XP am I blind or am I just not looking in the right place?

[Jc_187]

Hello, i have just changed my hard drive and put my sisters one in my medion pc (which has a fresh copy of XP SP2 on it) and now the sound is not working i am not sure what to do now can some help me.

Also i am not sure how to get my PC specs up so if some could tell me how then i will post them on here thanks

[bookworm]

Originally Posted by Cylix

Hello I am haveing a similar problem I didn't format did a dirty install and need my onboard audiodriver...
Board: K8M800-8237
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/29/2006
thats what is in my belarc mainboard section and I had come ac97 driver before but going to the link you posted I see nothing for XP am I blind or am I just not looking in the right place?

not showing motherboard, just the chipset , Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

[bookworm]

Originally Posted by Jc_187

Hello, i have just changed my hard drive and put my sisters one in my medion pc (which has a fresh copy of XP SP2 on it) and now the sound is not working i am not sure what to do now can some help me.

Also i am not sure how to get my PC specs up so if some could tell me how then i will post them on here thanks

look for a label on the comp, any serial number shown, need the motherboard, but Belarc will read the info from the HD, which will show different info, get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code, but it may show info from your sisters comp
http://www.belarc.com/free_download.html

[Boblington]

Hi folks

Recently had my PC formatted but it came back with no sound!
Device Manager has a yellow "!" beside "PCI Modem" with error message -
"The drivers for this device are not installed. (Code 28). To reinstall the drivers for this device, click Reinstall Driver."
Also a yellow "!" beside "C-Media AC97 Audio Device" with error message -
"This device cannot start. (Code 10). Click Troubleshoot to start the troubleshooter for this device."
Tried to update them and also to un-install then re-install but no joy.
Ran a 'Everest' report which said I had a 'SIS7012' sound card and linked me to a website to download the appropriate driver.

I did this but it still didnt work.

Windows automatic updates has put "C-Media AC97 Audio Device" back into Device Manager but it still has a yellow "!".

I am running Windows Xp. Everest report below -

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.

CPU Properties:
CPU Type Intel Celeron D 340, 2933 MHz (22 x 133)
CPU Alias Prescott-256
CPU Stepping E0
Instruction Set x86, MMX, SSE, SSE2, SSE3
Original Clock 2933 MHz
Min / Max CPU Multiplier 14x / 22x
Engineering Sample No
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 256 KB (On-Die, ECC, ATC, Full-Speed)

CPU Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/processor.htm

CPU Utilization:
CPU #1 0 %


--------[ CPUID ]-------------------------------------------------------------------------------------------------------

CPUID Properties:
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel(R) Celeron(R) CPU 2.93GHz
CPUID Revision 00000F41h
IA Brand ID 00h (Unknown)
Platform ID 0Fh (Socket 478)
IA CPU Serial Number Unknown
Microcode Update Revision 17
HTT / CMP Units 0 / 1

--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID 06/22/2005-SiS-661FX-6A7I4G0EC-00
Motherboard Name Gigabyte GA-8S661GXMP

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 133 MHz (QDR)
Effective Clock 533 MHz
Bandwidth 4266 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 2666 MB/s

Chipset Bus Properties:
Bus Type SiS MuTIOL
Bus Width 16-bit

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 230 mm x 240 mm
Motherboard Chipset SiS661GX
Extra Features EasyTune 5

Motherboard Manufacturer:
Company Name Gigabyte Technology Co., Ltd.
Product Information http://tw.giga-byte.com/MotherBoard/...oduct_List.htm
BIOS Download http://tw.giga-byte.com/Motherboard/.../BIOS_List.htm
--------[ SPD ]---------------------------------------------------------------------------------------------------------

[ DIMM1: Nanya M2U51264DS8HB5G-6K ]

Memory Module Properties:
Module Name Nanya M2U51264DS8HB5G-6K
Serial Number 2B553702h
Manufacture Date Week 37 / 2005
Module Size 512 MB (2 ranks, 4 banks)
Module Type Unbuffered
Memory Type DDR SDRAM
Memory Speed PC2700 (166 MHz)
Module Width 64 bit
Module Voltage SSTL 2.5
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 166 MHz 2.5-3-3-7 (CL-RCD-RP-RAS)
@ 133 MHz 2.0-3-3-6 (CL-RCD-RP-RAS)

Memory Module Features:
Early RAS# Precharge Not Supported
Auto-Precharge Not Supported
Precharge All Not Supported
Write1/Read Burst Not Supported
Buffered Address/Control Inputs Not Supported
Registered Address/Control Inputs Not Supported
On-Card PLL (Clock) Not Supported
Buffered DQMB Inputs Not Supported
Registered DQMB Inputs Not Supported
Differential Clock Input Supported
Redundant Row Address Not Supported

Memory Module Manufacturer:
Company Name Nanya Technology Corp.
Product Information http://www.nanya.com/e-htm/abc/abc-03.htm


--------[ Chipset ]-----------------------------------------------------------------------------------------------------

[ North Bridge: SiS 661GX ]

North Bridge Properties:
North Bridge SiS 661GX
Revision 11

Memory Timings:
CAS Latency (CL) 2.5T
RAS To CAS Delay (tRCD) 4T
RAS Precharge (tRP) 4T
RAS Active Time (tRAS) 5T

Memory Slots:
DRAM Slot #1 512 MB (PC2700 DDR SDRAM)

Integrated Graphics Controller:
Graphics Controller Type SiS 330 Mirage
Graphics Controller Status Enabled
Graphics Frame Buffer Size 32 MB

AGP Controller:
AGP Version 3.05
AGP Status Enabled
AGP Device SiS 330 Mirage Integrated
AGP Aperture Size 64 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 8x
Fast-Write Not Supported
Side Band Addressing Supported, Enabled

Chipset Manufacturer:
Company Name Silicon Integrated Systems Corporation
Product Information http://www.sis.com/products/index.htm#chipsets
Driver Download http://www.sis.com/download

[ South Bridge: SiS 964L ]

South Bridge Properties:
South Bridge SiS 964L
Revision 36

AC'97 Audio Controller:
Audio Controller Type SiS 7012
Codec Name Unknown
Codec ID FFFFFFFFh

Chipset Manufacturer:
Company Name Silicon Integrated Systems Corporation
Product Information http://www.sis.com/products/index.htm#chipsets
Driver Download http://www.sis.com/download

-----------------------------------------------------------------------

Any help greatly appreciated!

[bookworm]

Originally Posted by Boblington

Hi folks

Recently had my PC formatted but it came back with no sound!
Device Manager has a yellow "!" beside "PCI Modem" with error message -
"The drivers for this device are not installed. (Code 28). To reinstall the drivers for this device, click Reinstall Driver."
Also a yellow "!" beside "C-Media AC97 Audio Device" with error message -
"This device cannot start. (Code 10). Click Troubleshoot to start the troubleshooter for this device."
Tried to update them and also to un-install then re-install but no joy.
Ran a 'Everest' report which said I had a 'SIS7012' sound card and linked me to a website to download the appropriate driver.

I did this but it still didnt work.

Windows automatic updates has put "C-Media AC97 Audio Device" back into Device Manager but it still has a yellow "!".

I am running Windows Xp. Everest report below -

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.

CPU Properties:
CPU Type Intel Celeron D 340, 2933 MHz (22 x 133)
CPU Alias Prescott-256
CPU Stepping E0
Instruction Set x86, MMX, SSE, SSE2, SSE3
Original Clock 2933 MHz
Min / Max CPU Multiplier 14x / 22x
Engineering Sample No
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 256 KB (On-Die, ECC, ATC, Full-Speed)

CPU Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/processor.htm

CPU Utilization:
CPU #1 0 %


--------[ CPUID ]-------------------------------------------------------------------------------------------------------

CPUID Properties:
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel(R) Celeron(R) CPU 2.93GHz
CPUID Revision 00000F41h
IA Brand ID 00h (Unknown)
Platform ID 0Fh (Socket 478)
IA CPU Serial Number Unknown
Microcode Update Revision 17
HTT / CMP Units 0 / 1

--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID 06/22/2005-SiS-661FX-6A7I4G0EC-00
Motherboard Name Gigabyte GA-8S661GXMP

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 133 MHz (QDR)
Effective Clock 533 MHz
Bandwidth 4266 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 2666 MB/s

Chipset Bus Properties:
Bus Type SiS MuTIOL
Bus Width 16-bit

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 230 mm x 240 mm
Motherboard Chipset SiS661GX
Extra Features EasyTune 5

Motherboard Manufacturer:
Company Name Gigabyte Technology Co., Ltd.
Product Information http://tw.giga-byte.com/MotherBoard/...oduct_List.htm
BIOS Download http://tw.giga-byte.com/Motherboard/.../BIOS_List.htm
--------[ SPD ]---------------------------------------------------------------------------------------------------------


-----------------------------------------------------------------------

Any help greatly appreciated!

Gigabyte shows audio as realtek AC'97 go here http://www.gigabyte.com.tw/Support/M...ProductID=1913

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[Boblington]

Hi Bookworm

Problem solved! I finally have my sound back!!

Thank you so much, your help is greatly appreciated!

[JulioAHJ]

hi I have no sound on my computer which i recently reformatted, i am wondering how to get the sound working again.

in the add hardware wizard
SM Bus has a big yellow question mark
Multimedia Audio Controller also has a yellow question mark

in the belarc advisor this is what i found

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
256 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: RS482-M
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/07/2005
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
152.61 Gigabytes Hard Drive Free Space

ATAPI DVD DC 16X8X5 [CD-ROM drive]
SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3160812AS [Hard drive] (160.04 GB) -- drive 0 736 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 152.61 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON XPRESS 200 Series [Display adapter]
Hansol 13.8 [Monitor] (13.8"vis, April 2003)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.90 56K Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 69.228.145.251 / 24
Gateway: 69.228.145.250
Dhcp Server: 192.168.0.1
Physical Address: 00:14:2A:AB:0C:EB

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (3x)

can someone please help me?

[bookworm]

Originally Posted by JulioAHJ

hi I have no sound on my computer which i recently reformatted, i am wondering how to get the sound working again.

in the add hardware wizard
SM Bus has a big yellow question mark
Multimedia Audio Controller also has a yellow question mark

in the belarc advisor this is what i found

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
256 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: RS482-M
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/07/2005
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
152.61 Gigabytes Hard Drive Free Space

ATAPI DVD DC 16X8X5 [CD-ROM drive]
SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3160812AS [Hard drive] (160.04 GB) -- drive 0 736 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 152.61 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON XPRESS 200 Series [Display adapter]
Hansol 13.8 [Monitor] (13.8"vis, April 2003)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.90 56K Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 69.228.145.251 / 24
Gateway: 69.228.145.250
Dhcp Server: 192.168.0.1
Physical Address: 00:14:2A:AB:0C:EB

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (3x)

can someone please help me?

need to check the board, Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section
http://www.softpedia.com/get/System/...-Edition.shtml

[NJ DSM]

hey guys...seems like this is where to post up about reformatting and not having any sound after...

not a complete idiot when it comes to computers (or so i think ) but i have no idea what to do at this point...not sure if this will help at all.

no sure what else you'll need to help/point me in a direction to download something to fix this...IDK if i posted enough of the everest report, if not just let me know.

thanks in advance x3millions!


System Details:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name JOE-E341403BA16
System Manufacturer Gateway
System Model Gateway M675PRR
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2793 Mhz
BIOS Version/Date Gateway 51.00.10, 28/05/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.5574 (xpsp_sp3_gdr.080402-1256)"
User Name JOE-E341403BA16\Joe
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 187.95 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

Everest Report:

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOE-E341403BA16
User Name Joe

Motherboard:
CPU Type Mobile Intel Pentium 4 518, 2800 MHz (21 x 133)
Motherboard Name Gateway Gateway M675PRR
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (05/28/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI MOBILITY RADEON 9600/9700 (64 MB)
Video Adapter ATI MOBILITY RADEON 9600/9700 (64 MB)
3D Accelerator ATI Mobility Radeon 9600/9700 (M10/M11)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Disk Drive IC25N060ATMR04-0 (60 GB, 4200 RPM, Ultra-ATA/100)
Disk Drive USB2.0 CardReader CF RW USB Device
Disk Drive USB2.0 CardReader Combo USB Device (949 MB, USB)
Optical Drive TOSHIBA DVD-ROM SD-R6112 (DVD:2x/1x/8x, CD:16x/10x/24x DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57223 MB (39074 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Dell TrueMobile 1300 WLAN Mini-PCI Card (192.168.1.105)
Network Adapter Intel(R) PRO/1000 CT Network Connection

Peripherals:
Printer Send To OneNote 2007
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Gateway
Version 51.00.10
Release Date 05/28/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, BBS, Smart Battery
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, PCMCIA, USB

[ System ]

System Properties:
Manufacturer Gateway
Product Gateway M675PRR
Version 3501842
Serial Number 0033957406
Universal Unique ID 40CA1D86-DA1DB211-80009B69-BE771624
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Gateway
Product Gateway M675PRR
Version Rev 1.0
Serial Number 0033957406

[ Chassis ]

Chassis Properties:
Manufacturer Gateway
Version QPR63A01
Serial Number 0033957406
Asset Tag No Asset Tag
Chassis Type Portable
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Speeds 60ns
Supported Memory Types DIMM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 1024 MB
Memory Slots 2

[ Processors / Intel(R) Pentium(R) 4 ]

Processor Properties:
Manufacturer Intel
Version Intel(R) Pentium(R) 4
External Clock 533 MHz
Maximum Clock 2800 MHz
Current Clock 2800 MHz
Type Central Processor
Voltage 1.2 V
Status Enabled
Upgrade ZIF
Socket Designation uFCPGA2

[bookworm]

Originally Posted by NJ DSM

hey guys...seems like this is where to post up about reformatting and not having any sound after...

not a complete idiot when it comes to computers (or so i think ) but i have no idea what to do at this point...not sure if this will help at all.

no sure what else you'll need to help/point me in a direction to download something to fix this...IDK if i posted enough of the everest report, if not just let me know.

thanks in advance x3millions!


System Details:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name JOE-E341403BA16
System Manufacturer Gateway
System Model Gateway M675PRR
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2793 Mhz
BIOS Version/Date Gateway 51.00.10, 28/05/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.5574 (xpsp_sp3_gdr.080402-1256)"
User Name JOE-E341403BA16\Joe
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 187.95 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

Everest Report:

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOE-E341403BA16
User Name Joe

Motherboard:
CPU Type Mobile Intel Pentium 4 518, 2800 MHz (21 x 133)
Motherboard Name Gateway Gateway M675PRR
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (05/28/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI MOBILITY RADEON 9600/9700 (64 MB)
Video Adapter ATI MOBILITY RADEON 9600/9700 (64 MB)
3D Accelerator ATI Mobility Radeon 9600/9700 (M10/M11)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Disk Drive IC25N060ATMR04-0 (60 GB, 4200 RPM, Ultra-ATA/100)
Disk Drive USB2.0 CardReader CF RW USB Device
Disk Drive USB2.0 CardReader Combo USB Device (949 MB, USB)
Optical Drive TOSHIBA DVD-ROM SD-R6112 (DVD:2x/1x/8x, CD:16x/10x/24x DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57223 MB (39074 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Dell TrueMobile 1300 WLAN Mini-PCI Card (192.168.1.105)
Network Adapter Intel(R) PRO/1000 CT Network Connection

Peripherals:
Printer Send To OneNote 2007
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Gateway
Version 51.00.10
Release Date 05/28/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, BBS, Smart Battery
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, PCMCIA, USB

[ System ]

System Properties:
Manufacturer Gateway
Product Gateway M675PRR
Version 3501842
Serial Number 0033957406
Universal Unique ID 40CA1D86-DA1DB211-80009B69-BE771624
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Gateway
Product Gateway M675PRR
Version Rev 1.0
Serial Number 0033957406

[ Chassis ]

Chassis Properties:
Manufacturer Gateway
Version QPR63A01
Serial Number 0033957406
Asset Tag No Asset Tag
Chassis Type Portable
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Speeds 60ns
Supported Memory Types DIMM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 1024 MB
Memory Slots 2

[ Processors / Intel(R) Pentium(R) 4 ]

Processor Properties:
Manufacturer Intel
Version Intel(R) Pentium(R) 4
External Clock 533 MHz
Maximum Clock 2800 MHz
Current Clock 2800 MHz
Type Central Processor
Voltage 1.2 V
Status Enabled
Upgrade ZIF
Socket Designation uFCPGA2

drivers here at MCP http://support.mpccorp.com/apps/filelist.asp?ID=17909

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions