No sound after reformatting XP Home

[bookworm]

Originally Posted by Vlarnek

Hey Bookworm can you help?

i reinstalled windows xp and now i have no sound

My computer is an Asus P5PE-VM
and my OS - Windows Xp Proffesional

I hope this is enough info!

audio driver here at Asus - don't get the Beta http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

[quote=enfleshjsc]I recently did a clean install of XP w/ SP2. I have already installed, uninstalled, and reinstalled the chipset drivers, Realtek HD drivers, and ATI drivers I'm not even sure how many times. Everything checks out OK in Device Manager (enabled and working properly). Onboard audio enabled in BIOS. Windows Audio service is started and set to automatic. When I open up "Sounds and Audio Device Properties" the default device (and only option) is 'Realtek HD Audio Input' or 'Realtek HD Audio output' as is appropriate, except for the midi playback which is 'Microsoft GS Wavetable SW Synth'. Volume is set on high and nothing is muted. But I still have no sound whatsoever, not even system sounds. Hopefully I'm not forgetting anything here. Below is my info from Belarc. Please let me know if you can think of anything that could help, as I'm about ready to start banging my head against the wall.

------------

Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor
3.00 gigahertz Intel Pentium D
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Drives
500.10 Gigabytes Usable Hard Drive Capacity
464.77 Gigabytes Hard Drive Free Space
Optiarc DVD RW AD-7190A [CD-ROM drive]
SanDisk U3 Cruzer Micro USB Device [CD-ROM drive]
SanDisk U3 Cruzer Micro USB Device (501 MB) -- drive 1
ST350032 0NS SCSI Disk Device (500.11 GB) -- drive 0

System Model
System Manufacter
Enclosure Type: Desktop
Main Circuit Board b
Board: http://www.abit.com.tw/ FP-IN9 SLI(C55-MCP51) 1.x
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 06/07/2007

Memory Modules
3328 Megabytes Installed Memory
Slot 'A0' has 2048 MB
Slot 'A1' has 2048 MB
Slot 'A2' has 2048 MB
Slot 'A3' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 500.10 GB 464.77 GB free

Network Drives
None detected

Printers
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers
Standard floppy disk controller
NVIDIA nForce Serial ATA Controller (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Bus Adapters
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller

Communications
(ZD1211B)IEEE 802.11 b+g USB Adapter
NVIDIA nForce 10/100/1000 Mbps Ethernet #3

Display
ATI Radeon HD 2600 PRO [Display adapter]
HSD Hanns.G HW191 [Monitor] (19.1"vis, s/n 750GH3CY08958, December 2007)

Multimedia
ATI HDMI Audio
Realtek High Definition Audio

Other Devices
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (3x)
Hewlett-Packard ScanJet 6300C
HID Keyboard Device
HID-compliant mouse
NVIDIA Network Bus Enumerator
Generic USB Hub (2x)
Unknown Device
USB Composite Device
USB Mass Storage Device
USB Root Hub (2x)

Virus Protection
avast! antivirus 4.8.1335 [VPS 090316-0] Version 4.8.1335
Realtime File Scanning On

Software Versions

2007 Microsoft Office system Version 12.0.6331.5000
2Wire - 2Wire Wireless Manager Version 1.1.8.0
Acrobat.com
Adobe Acrobat Version 9.1.0.2009022700
Adobe AIR 1.5.1 Version 1.5.1
Adobe Media Player
Adobe Reader Version 9.1.0.2009022700
Advanced Micro Devices Inc. - Catalyst Control Centre Version 2.0.0.0
Advanced Micro Devices, Inc. - ATI Customer Care Version 2.0.0.0
Advanced Micro Devices, Inc. - Catalyst® Control Center Version 1, 0, 0, 1
ALWIL Software - avast! Antivirus Version 4, 8, 0, 0
ATI External Event Utility for Windows Version 6.14.10.4220
ATI Smart Version 5.13.0027
ATI Technologies Inc. - Catalyst Control Centre Version 2.0.0.0
Belarc, Inc. - Advisor Version 7.2x
Bitberry Software - BitZipper Version 5.1
Cinematronics - 3D Pinball Version 5.1.2600.2180
GIMP 2.6.4
Innovative Solutions - DriverMax Version 4
Microsoft (r) Windows Script Host Version 5.6.0.8820
Microsoft Clip Organizer Version 12.0.4518.1014
Microsoft Corporation - Internet Explorer Version 7.00.6000.16791
Microsoft Corporation - Messenger Version 4.7.3001
Microsoft Corporation - Office Diagnostics Service Version 12.0.6211.1000
Microsoft Corporation - Office Diagnostics Version 12.0.6211.1000
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0
Microsoft Corporation - Windows® NetMeeting® Version 3.01
Microsoft Corporation - Zone.com Version 1.2.626.1
Microsoft Data Access Components Version 3.525.1117.0
Microsoft Office InfoPath Version 12.0.4518.1014
Microsoft Office OneNote Version 12.0.6316.5000
Microsoft Office Picture Manager Version 12.0.6211.1000
Microsoft® .NET Framework Version 2.0.50727.3053
Microsoft® .NET Framework Version 3.0.6920.1427
Mozilla Corporation - Firefox Version 3.0.7
Phyxion.net - Driver Sweeper Version 1.5.5.0
the VideoLAN Team - VLC media player Version 0.9.8.1
VS Revo Group - Revo Uninstaller Version 1, 8, 0, 0
YL Computing, Inc - WinUtilities Version 6.4

Missing Microsoft Security Hotfixes
All required security hotfixes (using the 03/10/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes

Is the M$ Universal Audio Architecture shown as installed in Device Manager / System Devices it's needed for HD audio - if not you can get here from HP
http://h20000.www2.hp.com/bizsupport...reg_R1002_USEN

[Vlarnek]

Originally Posted by bookworm

audio driver here at Asus - don't get the Beta http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Hey Bookworm i downloaded this link and it downloaded the soundmax file but my computer is still not giving out sound!
Can you help?

[enfleshjsc]

Originally Posted by bookworm

Is the M$ Universal Audio Architecture shown as installed in Device Manager / System Devices it's needed for HD audio - if not you can get here from HP
http://h20000.www2.hp.com/bizsupport...reg_R1002_USEN

Thanks for the tip. Installed the newest UAA, but still no joy. Any other suggestions? I'm starting to think perhaps I need a new sound card. Bah. In the meantime, I'm running diagnostic scans and searching for possible driver conflicts, but I've yet to come upon an AH-HA!

[bookworm]

Originally Posted by Vlarnek

Hey Bookworm i downloaded this link and it downloaded the soundmax file but my computer is still not giving out sound!
Can you help?

did it install ok
check this

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

[bookworm]

Originally Posted by enfleshjsc

Thanks for the tip. Installed the newest UAA, but still no joy. Any other suggestions? I'm starting to think perhaps I need a new sound card. Bah. In the meantime, I'm running diagnostic scans and searching for possible driver conflicts, but I've yet to come upon an AH-HA!

not sure if Realtek HD is same as AC'97, but you should have a sound effects manager in control panel, this is how mine looks
http://www.overclockeddoc.com/bookwo...%20manager.JPG

you may need to check the settings

[kuyai_vegs]

when i upgraded me OS to winXP.. i have this problem.. i cant use my media player.. because of the sound card not installed... and when i've searced the net... there are so many driver to choose from.but i dont want to take the risk of just installing driver that dont match to my notebook.. pls help me.. i clueless about this thing.. the notebook is made from japan..

here are the info from belarc advisor: hoping that this would help.

im not sure what driver to use.

here are the info:

Operating System
Windows XP Professional Service Pack 2 (build 2600)
System model:NEC PC-LL5002D
System Serial Number: 2200712KAQ0JA6L0Y6T1G5Y3E
Enclosure Type: Notebook
Processor a Main Circuit Board b
900 megahertz AMD Duron TM
128 kilobyte primary memory cache
64 kilobyte secondary memory cache Board: NEC
Bus Clock: 100 megahertz
BIOS: NEC BIOS Revision /329A1300 01/22/2002
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
25.70 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R2002 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

TOSHIBA MK3017GAP [Hard drive] (30.00 GB) -- drive 0, s/n 12P28617T, rev A0.04 A, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'System0' has 256 MB
Slot 'Memory Slot' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 30.00 GB 25.70 GB free


DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Ricoh R/RL/5C476(II) or Compatible CardBus Controller (2x)
VIA Rev 5 or later USB Universal Host Controller None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.255.230 / 19
Gateway: 192.168.224.1
Dhcp Server: 192.168.224.1
Physical Address: 000:59:99:9A:49

Networking Dns Servers: 203.84.191.216
121.1.3.208
121.1.3.199
121.1.3.250
NEC OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Japanese PS/2 Keyboard (106/109 Key)
Standard PS/2 Port Mouse
USB Root Hub

[enfleshjsc]

I feel like a complete idiot. After trying everything else I could possibly think of, I decided to try different connections for the speakers. Turns out that's all it took once I had everything else working. In low light certain colors look awfully similar, and according to the Realtek HD Sound Effect Manager, the connection was correct (or it looked that way, anyhow). Oh well. The rightful order has been restored Thanks for all your help!

[NJ DSM]

any ideas on where i can get winphlash still?

[TazG]

no sound after reformat D:

help please?


EVEREST INFO:


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KEAWESON
User Name Owner

Motherboard:
CPU Type Mobile Intel Celeron M 370J, 1500 MHz (15 x 100)
Motherboard Name Gateway
Motherboard Chipset Intel Alviso-G i915GM
System Memory 2038 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (09/28/05)

Display:
Video Adapter Intel GMA 900
3D Accelerator Intel GMA 900

Multimedia:
Audio Adapter Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-2]

Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive FUJITSU MHV2080AT PL (80 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive PHILIPS CDRW/DVD SCB5265
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 69303 MB (46726 MB free)
D: (FAT32) 6991 MB (3691 MB free)
Total Size 74.5 GB (49.2 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom 802.11g Network Adapter (192.168.0.100)
Network Adapter Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Modem Soft Data Fax Modem with SmartCP

Peripherals:
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

[bookworm]

Originally Posted by TazG

no sound after reformat D:

help please?


EVEREST INFO:


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KEAWESON
User Name Owner

Motherboard:
CPU Type Mobile Intel Celeron M 370J, 1500 MHz (15 x 100)
Motherboard Name Gateway
Motherboard Chipset Intel Alviso-G i915GM
System Memory 2038 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (09/28/05)

Display:
Video Adapter Intel GMA 900
3D Accelerator Intel GMA 900

Multimedia:
Audio Adapter Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-2]

Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive FUJITSU MHV2080AT PL (80 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive PHILIPS CDRW/DVD SCB5265
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 69303 MB (46726 MB free)
D: (FAT32) 6991 MB (3691 MB free)
Total Size 74.5 GB (49.2 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom 802.11g Network Adapter (192.168.0.100)
Network Adapter Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Modem Soft Data Fax Modem with SmartCP

Peripherals:
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

not showing the model or motherboard get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

[rich420]

I recently reformatted my computer and now my sound doesn't work. Can someone help me?

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64 BIOS: Phoenix Technologies 6.00PG 06/25/04
Drives Memory Modules c,d
422.99 Gigabytes Usable Hard Drive Capacity
382.97 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
TSSTcorp CDDVDW SH-S202J [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (2.04 GB) -- drive 2
Maxtor 6Y120P0 [Hard drive] (122.94 GB) -- drive 0, s/n Y34VZLRE, rev YAR41BW0, SMART Status: Healthy
ST3300631A [Hard drive] (300.07 GB) -- drive 1, s/n 4NF1DVL1, rev 3.04, SMART Status: Healthy 2048 Megabytes Installed Memory
Local Drive Volumes


c: (NTFS on drive 0) 122.93 GB 85.72 GB free
d: (NTFS on drive 1) 300.07 GB 297.25 GB free

[bookworm]

Originally Posted by rich420

I recently reformatted my computer and now my sound doesn't work. Can someone help me?

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64 BIOS: Phoenix Technologies 6.00PG 06/25/04
Drives Memory Modules c,d
422.99 Gigabytes Usable Hard Drive Capacity
382.97 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
TSSTcorp CDDVDW SH-S202J [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (2.04 GB) -- drive 2
Maxtor 6Y120P0 [Hard drive] (122.94 GB) -- drive 0, s/n Y34VZLRE, rev YAR41BW0, SMART Status: Healthy
ST3300631A [Hard drive] (300.07 GB) -- drive 1, s/n 4NF1DVL1, rev 3.04, SMART Status: Healthy 2048 Megabytes Installed Memory
Local Drive Volumes


c: (NTFS on drive 0) 122.93 GB 85.72 GB free
d: (NTFS on drive 1) 300.07 GB 297.25 GB free

not showing the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

[Sam8uca]

Hi there, could anyone help me, I restored my p.c to factory settings and now have no sound. I have checked just about everything possible, to the best of my knowledge anyway.

please help its driving my daft.


Main Circuit Board
Board: P4M266A-8235
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/02/2004

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
EPSON SX100/TX100
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)

[bookworm]

Originally Posted by Sam8uca

Hi there, could anyone help me, I restored my p.c to factory settings and now have no sound. I have checked just about everything possible, to the best of my knowledge anyway.

please help its driving my daft.


Main Circuit Board
Board: P4M266A-8235
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/02/2004

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
EPSON SX100/TX100
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)

not showing the motherboard, what make and model do you have if not sure Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml