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No sound after reformatting XP Home

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  #1051  
Old 09-19-2009, 11:18 AM
WNCDave Offline
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Join Date: Sep 2009
Posts: 3
Hi, bookworm. Thanks, but I had already installed that driver before. To save face I did it again, following your instructions, but to no avail. If you're ever up for a remote just msg me, as to I just have no clue what the problem is. My tech buddies say the sound card is shot, yet, the user of this laptop brought it to a tech and said the guy found the issue (previously, before reformat) in about an hour, he said, "it was located somewhere else". I think the guy was just feeding him bs.
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  #1052  
Old 09-19-2009, 01:29 PM
WNCDave Offline
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Join Date: Sep 2009
Posts: 3
I wish I could edit my post, b/c everything ended up being successful! TYVM, Goddess!
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  #1053  
Old 10-02-2009, 10:51 AM
guncoin Offline
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Join Date: Oct 2009
Posts: 2
Im having the same problem about not having sound even after installing varius sound drivers >.<

heres my specs , hope this help :3

Operating System
Windows XP Professional Service Pack 3, v.3264 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom)
English

Processor
2.70 gigahertz AMD Athlon 7750 Dual-Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

640.12 Gigabytes Usable Hard Drive Capacity
567.14 Gigabytes Hard Drive Free Space

TSSTcorp CDDVDW SH-S223L SCSI CdRom Device [CD-ROM drive]

WDC WD64 00AACS-00G8B SCSI Disk Device (640.13 GB) -- drive 0, SMART Status: Healthy

System Model
MSI MS-7309 1.0
Enclosure Type: Desktop
Desktop

Main Circuit Board
Board: MSI MS-7309 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V9.6B5 08/04/2009

Memory Modules
3072 Megabytes Usable Installed Memory

Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 2048 MB
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  #1054  
Old 10-02-2009, 02:42 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by guncoin
Im having the same problem about not having sound even after installing varius sound drivers >.<

heres my specs , hope this help :3

Operating System
Windows XP Professional Service Pack 3, v.3264 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom)
English

Processor
2.70 gigahertz AMD Athlon 7750 Dual-Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

640.12 Gigabytes Usable Hard Drive Capacity
567.14 Gigabytes Hard Drive Free Space

TSSTcorp CDDVDW SH-S223L SCSI CdRom Device [CD-ROM drive]

WDC WD64 00AACS-00G8B SCSI Disk Device (640.13 GB) -- drive 0, SMART Status: Healthy

System Model
MSI MS-7309 1.0
Enclosure Type: Desktop
Desktop

Main Circuit Board
Board: MSI MS-7309 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V9.6B5 08/04/2009

Memory Modules
3072 Megabytes Usable Installed Memory

Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 2048 MB

Realtek audio driver here at MSI http://asia.msi.com/index.php?func=d...1&prod_no=1472

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #1055  
Old 10-02-2009, 08:45 PM
guncoin Offline
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Join Date: Oct 2009
Posts: 2
the problem still persists >.<
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  #1056  
Old 10-05-2009, 08:44 PM
zimzam12 Offline
Registered User
 
Join Date: Oct 2009
Posts: 1
I just reformatted and re installed my computer. Along with some other minor drivers it seems my sound is completly gone. any help would be greatly appreciated.
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  #1057  
Old 10-05-2009, 09:08 PM
kmagu2 Offline
Registered User
 
Join Date: Oct 2009
Posts: 4
no sound device

I have the "no sound device" problem also.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 2350 A01
System Service Tag: 9MN2D21 (support for this PC)
Chassis Serial Number: 9MN2D21
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corporation 07W080 A00
Serial Number: CN708212CN905E
Bus Clock: 400 megahertz
BIOS: Mitac International A01 12/17/2002
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
30.88 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-616T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-75DEA0 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WMAD16159885, rev 05.03E05, SMART Status: Healthy 768 Megabytes Usable Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 39.99 GB 30.88 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 10/5/2009 8:03:10 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp deskjet 940c on LPT1:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Proview 17.1 [Monitor] (17.1"vis, s/n F5WZ57007816U, July 2005)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 12.80
Virus Definitions Version 10/5/2009 Rev 3
Last Disk Scan on Saturday, October 03, 2009 4:29:54 PM
Realtime File Scanning On
None discovered
Communications Other Devices
BCM V.92 56K Modem


Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:08:74:C0:31:27

Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Root Hub (4x)
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  #1058  
Old 10-06-2009, 05:40 PM
kmagu2 Offline
Registered User
 
Join Date: Oct 2009
Posts: 4
realtek ac97 audio

Also, when I try to install the driver for realtek ac97 audio device, it installs half way then the bsod(blue screen of death) appears saying there is a problem with "portcls.sys".
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  #1059  
Old 10-07-2009, 03:01 PM
kmagu2 Offline
Registered User
 
Join Date: Oct 2009
Posts: 4
nevermind, I installed soundmax and now it's working.
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  #1060  
Old 10-08-2009, 07:11 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by guncoin
the problem still persists >.<

check this to see if Realtek is default driver
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

if not see if Microsoft Universal Audio Architecture is installed
Right click My Computer > Properties > Hardware tab > Device Manager
System Devices / Microsoft Universal Audio Architecture should be installed

if not try this driver from realtek
http://www.realtek.com.tw/downloads/...&GetDown=false

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #1061  
Old 10-08-2009, 09:04 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by zimzam12
I just reformatted and re installed my computer. Along with some other minor drivers it seems my sound is completly gone. any help would be greatly appreciated.

Need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1062  
Old 10-10-2009, 01:27 AM
Knyghtmayre Offline
Registered User
 
Join Date: Oct 2009
Posts: 3
Sound Problem After Reformat

After wiping and reformatting my computer once I had no sound and no idea what my sound card drivers were, I ended up downloading Realtek audio drivers and my sound worked fine. There was one problem though, whenever I were to talk on Ventrilo or any other speech program with my friends they would get extreme feedback when I talked (they cannot talk at all really when I talk without hearing themselves twice as loud back at them hah) and could hear any sounds such as music if I were playing it on my computer pretty loudly and clearly, even though I use a headset. This was never a problem before the reformatting. To this day this problem still exists, and for the most part we just deal with it. For a long time just I assumed that it was a problem with my soundcard. Although just recently after looking I'm pretty sure I have integrated sound on my motherboard I'm guessing? I'm not really sure how that works. I've recently only recently really looked and can't see one.

Now my friend has the exact same computer as me (we bought the same one online) except a graphics card difference, I recently replaced my Geforce 8400 GS with a Geforce 9600 GSO and my 300 watt power supply with a 500 watt power supply. Now, just yesterday (more like 6 or 7 hours ago), I helped him reformat his computer, and when it came to install sound drivers I helped him to install Realtek audio drivers, he had sound and we got everything else running just fine as well.

Okay here's the weird part, later when we went to talk on Xfire chat with me, guess what!? He now has the exact same feedback problems as me. So now I'm thinking that I perhaps downloaded the incorrect sound drivers, although it's strange we are getting sound just fine, but it's really a huge pain to use any voice chat programs without this very annoying feedback problem (Skype isn't even an option really hah, even with a push to talk addon). Another thing that sucks is neither of us can remember if whether or not we had been using Realtek audio before reformatting. So I'm just hoping someone (most likely bookworm, you seem to have been very helpful to fixing everyone's sound problems!) may be able to help me! Here is my info.

Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

3.07 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total)

250.97 Gigabytes Usable Hard Drive Capacity
140.89 Gigabytes Hard Drive Free Space

HP DVD Writer 840b [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
MagicISO Virtual DVD-ROM0001 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
SAMSUNG SP2504C [Hard drive] (250.06 GB) -- drive 0, s/n 30535139314a414f313138313738202020202020, SMART Status: Healthy

Standard floppy disk controller
AMD PCI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 9600 GSO [Display adapter]
Dell ULTRASCANP990 [Monitor] (18.0"vis, s/n 2221DA21V139, March 1999)

ASCS7FDA IDE Controller
MagicISO SCSI Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

avast! antivirus 4.8.1351 [VPS 091009-0] Version 4.8.1351
Virus Definitions Version Up To Date
Realtime File Scanning On



Also in Sounds and Audio devices, in hardware here is what it says (soundwise), hopefully this will be relevant or helpful in some way:

Realtek High Definition Audio
Manufacturer: Realtek
Location: Location 65535 (Internal High Definition Audio Bus)
Device Status: This device is working properly

Audio Codecs
Manufacturer: [Standard System Devices]
Location: Unknown
Device Status: This device is working properly

Legacy Audio Drivers
Manufacturer: (Standard system devices)
Location: Unknown
Device Status: This device is working properly

Legacy Video Capture Devices
Manufacturer: (Standard system devices)
Location:Unknown
Device Status: This device is working properly

Video Codecs
Manufacturer: (Standard system devices)
Location:Unknown
Device Status: This device is working properly

Media Control Devices
Manufacturer:
Location:
Device Status: This device is working properly


Oh and maybe this will help also also, my mother board is a: rc410-m rev 1.01

Last edited by Knyghtmayre : 10-10-2009 at 01:50 AM.
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  #1063  
Old 10-12-2009, 08:24 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by Knyghtmayre
After wiping and reformatting my computer once I had no sound and no idea what my sound card drivers were, I ended up downloading Realtek audio drivers and my sound worked fine. There was one problem though, whenever I were to talk on Ventrilo or any other speech program with my friends they would get extreme feedback when I talked (they cannot talk at all really when I talk without hearing themselves twice as loud back at them hah) and could hear any sounds such as music if I were playing it on my computer pretty loudly and clearly, even though I use a headset. This was never a problem before the reformatting. To this day this problem still exists, and for the most part we just deal with it. For a long time just I assumed that it was a problem with my soundcard. Although just recently after looking I'm pretty sure I have integrated sound on my motherboard I'm guessing? I'm not really sure how that works. I've recently only recently really looked and can't see one.

Now my friend has the exact same computer as me (we bought the same one online) except a graphics card difference, I recently replaced my Geforce 8400 GS with a Geforce 9600 GSO and my 300 watt power supply with a 500 watt power supply. Now, just yesterday (more like 6 or 7 hours ago), I helped him reformat his computer, and when it came to install sound drivers I helped him to install Realtek audio drivers, he had sound and we got everything else running just fine as well.

Okay here's the weird part, later when we went to talk on Xfire chat with me, guess what!? He now has the exact same feedback problems as me. So now I'm thinking that I perhaps downloaded the incorrect sound drivers, although it's strange we are getting sound just fine, but it's really a huge pain to use any voice chat programs without this very annoying feedback problem (Skype isn't even an option really hah, even with a push to talk addon). Another thing that sucks is neither of us can remember if whether or not we had been using Realtek audio before reformatting. So I'm just hoping someone (most likely bookworm, you seem to have been very helpful to fixing everyone's sound problems!) may be able to help me! Here is my info.

Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

3.07 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total)

250.97 Gigabytes Usable Hard Drive Capacity
140.89 Gigabytes Hard Drive Free Space

HP DVD Writer 840b [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
MagicISO Virtual DVD-ROM0001 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
SAMSUNG SP2504C [Hard drive] (250.06 GB) -- drive 0, s/n 30535139314a414f313138313738202020202020, SMART Status: Healthy

Standard floppy disk controller
AMD PCI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 9600 GSO [Display adapter]
Dell ULTRASCANP990 [Monitor] (18.0"vis, s/n 2221DA21V139, March 1999)

ASCS7FDA IDE Controller
MagicISO SCSI Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

avast! antivirus 4.8.1351 [VPS 091009-0] Version 4.8.1351
Virus Definitions Version Up To Date
Realtime File Scanning On



Also in Sounds and Audio devices, in hardware here is what it says (soundwise), hopefully this will be relevant or helpful in some way:

Realtek High Definition Audio
Manufacturer: Realtek
Location: Location 65535 (Internal High Definition Audio Bus)
Device Status: This device is working properly

Audio Codecs
Manufacturer: [Standard System Devices]
Location: Unknown
Device Status: This device is working properly

Legacy Audio Drivers
Manufacturer: (Standard system devices)
Location: Unknown
Device Status: This device is working properly

Legacy Video Capture Devices
Manufacturer: (Standard system devices)
Location:Unknown
Device Status: This device is working properly

Video Codecs
Manufacturer: (Standard system devices)
Location:Unknown
Device Status: This device is working properly

Media Control Devices
Manufacturer:
Location:
Device Status: This device is working properly


Oh and maybe this will help also also, my mother board is a: rc410-m rev 1.01

this audio driver needs the Microsoft Universal Audio Architecture installed to work correctly

Right click My Computer > Properties > Hardware tab > Device Manager
System Devices / Microsoft Universal Audio Architecture should be installed

I'm presuming it's a HP/Compac if the Microsoft UAA is missing install from here - then Restart your comp and if needed install audio again
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

you can also check Windows audio service

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Set a System Restore Point before installing any drivers just in case

Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1064  
Old 10-12-2009, 11:32 AM
Knyghtmayre Offline
Registered User
 
Join Date: Oct 2009
Posts: 3
Unhappy

Quote:
Originally Posted by bookworm
this audio driver needs the Microsoft Universal Audio Architecture installed to work correctly

Right click My Computer > Properties > Hardware tab > Device Manager
System Devices / Microsoft Universal Audio Architecture should be installed

I'm presuming it's a HP/Compac if the Microsoft UAA is missing install from here - then Restart your comp and if needed install audio again
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

you can also check Windows audio service

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Set a System Restore Point before installing any drivers just in case

Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Hmm I installed it and the problem still persists . I Also checked Windows Audio in Component Services and it was already automatic. Thanks for your help though
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  #1065  
Old 10-12-2009, 01:35 PM
Knyghtmayre Offline
Registered User
 
Join Date: Oct 2009
Posts: 3
I should mention that when I installed it it said it already existed, I went ahead and reinstalled it though but it didn't affect the problem.
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