No sound after reformatting XP Home

[thablewprnt]

Thanks bookworm, however the driver didn't restore my sound. I still have the question mark next to pci driver in device manager. Do you have any other ideas?

Edit* I also tried Driver Magic which identified the unknown driver.

Device ID: VEN_8086&DEV_2668&SUBSYS_4037107B&REV_03
Detected Chip Name: 82801FB (ICH6) High Definition Audio Controller
Chip Vender: Intel Corporation

Not sure if that helps you help me. Just wanted to provid any info I could.

[bookworm]

Originally Posted by thablewprnt

Thanks bookworm, however the driver didn't restore my sound. I still have the question mark next to pci driver in device manager. Do you have any other ideas?

Edit* I also tried Driver Magic which identified the unknown driver.

Device ID: VEN_8086&DEV_2668&SUBSYS_4037107B&REV_03
Detected Chip Name: 82801FB (ICH6) High Definition Audio Controller
Chip Vender: Intel Corporation

Not sure if that helps you help me. Just wanted to provid any info I could.

Do you have 2 sets of audio plugs Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

[ashley]

hey bookworm...

i really need some help. as like everyone else on this forum, i have reformatted my computer and now the sound does not work. here is my belarc report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: HGCP761 (support for this PC)
Chassis Serial Number: HGCP761
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0N6381
Serial Number: ..CN481114B10822.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A01 08/24/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.45 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 5JXG7D9B, rev 8.16, SMART Status: Healthy

please help me asap. much appreciated! (:

[bioch]

i have searched everywhere X.X


Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-01-19
Time 18:02


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name USER-3F0A5C5A3D
User Name user

Motherboard:
CPU Type Mobile Intel Pentium M 705, 1500 MHz (15 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Montara-GM+ i855GME
System Memory 247 MB (PC2700 DDR SDRAM)
BIOS Type AMI (04/20/04)

Display:
Video Adapter Intel Extreme Graphics 2
3D Accelerator Intel Extreme Graphics 2

Multimedia:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive FUJITSU MHT2030AT (30 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive QSI CDRW/DVD SBW242B (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 28607 MB (26392 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter 2Wire Wireless PC Card (192.168.1.69)
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC

Peripherals:
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery





thx, this computer was brought in a foreign country with a foreign company. i formatted and can't find driver, been searching all day X.X help would be great.

[bookworm]

Originally Posted by ashley

hey bookworm...

i really need some help. as like everyone else on this forum, i have reformatted my computer and now the sound does not work. here is my belarc report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: HGCP761 (support for this PC)
Chassis Serial Number: HGCP761
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0N6381
Serial Number: ..CN481114B10822.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A01 08/24/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.45 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 5JXG7D9B, rev 8.16, SMART Status: Healthy

please help me asap. much appreciated! (:

This is your audio driver from Dell http://support.dell.com/support/down...&fileid=122481

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bookworm]

Originally Posted by bioch

i have searched everywhere X.X


Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-01-19
Time 18:02


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name USER-3F0A5C5A3D
User Name user

Motherboard:
CPU Type Mobile Intel Pentium M 705, 1500 MHz (15 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Montara-GM+ i855GME
System Memory 247 MB (PC2700 DDR SDRAM)
BIOS Type AMI (04/20/04)

Display:
Video Adapter Intel Extreme Graphics 2
3D Accelerator Intel Extreme Graphics 2

Multimedia:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive FUJITSU MHT2030AT (30 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive QSI CDRW/DVD SBW242B (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 28607 MB (26392 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter 2Wire Wireless PC Card (192.168.1.69)
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC

Peripherals:
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery





thx, this computer was brought in a foreign country with a foreign company. i formatted and can't find driver, been searching all day X.X help would be great.

Join DriverGuide http://members.driverguide.com/ums/index.php?action=r
Login - Say, no to offers - under Search - Simple - model: type 82801DBM ICH4-M this will give a Soundmax driver

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[ashley]

thank you so much! it worked perfectly.

[bioch]

Originally Posted by bookworm

Join DriverGuide http://members.driverguide.com/ums/index.php?action=r
Login - Say, no to offers - under Search - Simple - model: type 82801DBM ICH4-M this will give a Soundmax driver

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Thx, but this didnt seem to work. D: this driver doesnt seem to match the soundcard, it told me that the driver did not found, reboot your system and run this setup again, which i did.

[bookworm]

Originally Posted by bioch

Thx, but this didnt seem to work. D: this driver doesnt seem to match the soundcard, it told me that the driver did not found, reboot your system and run this setup again, which i did.

Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates. see if it shows the model
http://www.belarc.com/free_download.html

[bioch]

Originally Posted by bookworm

Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates. see if it shows the model
http://www.belarc.com/free_download.html

Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.50 gigahertz Intel Pentium M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 080010 04/20/2004
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
27.55 Gigabytes Hard Drive Free Space

QSI CDRW/DVD SBW242B [CD-ROM drive]

FUJITSU MHT2030AT [Hard drive] (30.00 GB) -- drive 0, s/n NN0DT431ERBU, rev 009B, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 30.00 GB 27.55 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
user 1/26/2008 8:11:23 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Generic CardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

2Wire Wireless PC Card
primary Auto IP Address: 192.168.1.69 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:02:2D:B5:F5:25
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:40:45:20:86:A6

Networking Dns Server: 192.168.1.254
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

[snotty]

ye im having a prob too like everyone else with no sound please try and help. i cant find the drivers, here are my pc specs :



Windows XP Professional Service Pack 2 (build 2600) DIXONSXP KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/26/2003
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
106.96 Gigabytes Hard Drive Free Space

PIONEER DVD RW DVR-106D [CD-ROM drive]
SONY DVD-ROM DDU1612 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Medion Flash XL CF USB Device [Hard drive] -- drive 1
Medion Flash XL MS USB Device [Hard drive] -- drive 2
Medion Flash XL SM USB Device [Hard drive] -- drive 4
Medion Flash XL MMC/SD USB Device [Hard drive] -- drive 3
ST3120022A [Hard drive] (120.03 GB) -- drive 0, s/n 3JT1DMHE, rev 3.04, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 106.96 GB free

[bookworm]

Originally Posted by snotty

ye im having a prob too like everyone else with no sound please try and help. i cant find the drivers, here are my pc specs :



Windows XP Professional Service Pack 2 (build 2600) DIXONSXP KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/26/2003
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
106.96 Gigabytes Hard Drive Free Space

PIONEER DVD RW DVR-106D [CD-ROM drive]
SONY DVD-ROM DDU1612 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Medion Flash XL CF USB Device [Hard drive] -- drive 1
Medion Flash XL MS USB Device [Hard drive] -- drive 2
Medion Flash XL SM USB Device [Hard drive] -- drive 4
Medion Flash XL MMC/SD USB Device [Hard drive] -- drive 3
ST3120022A [Hard drive] (120.03 GB) -- drive 0, s/n 3JT1DMHE, rev 3.04, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 106.96 GB free

Have a look over the tower for a serial number S/N and then go here and input http://www.medion.co.uk/ click the drivers and updates. If not successful just post back

[bookworm]

Originally Posted by bioch

Thx, but this didnt seem to work. D: this driver doesnt seem to match the soundcard, it told me that the driver did not found, reboot your system and run this setup again, which i did.

Try installing this way using If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[LewisR]

Hello, I am experiencing the same problems as others after a fresh reinstall of Windows XP Home. I do not have any icons showing that any drivers are missing but I don't have any sound. Here is my Belarc report. If someone could look and help me it would be much appreciated.


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) emachines T3958
Processor a Main Circuit Board b
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC79794-102
Serial Number: AZSR44324356
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0014.P06.0410050243 10/05/2004
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
71.52 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]

eM Bay Reader USB Device [Hard drive] -- drive 1
eM Bay Reader USB Device [Hard drive] -- drive 2
eM Bay Reader USB Device [Hard drive] -- drive 3
eM Bay Reader USB Device [Hard drive] -- drive 4
HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD202S2SNEH4G, rev PF2OA21B, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'J6G1' has 512 MB (serial number F304C035)
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 71.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/28/2008 10:57:26 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP OfficeJet T Series Fax on LPT1:
HP OfficeJet T Series Printer on DOT4_001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL D1226H [Monitor] (16.6"vis, s/n 59119D2QJDB8, October 1998)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD SoundMAX Integrated Digital Audio
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 70.124.113.83 / 19
Gateway: 70.124.96.1
Dhcp Server: 10.244.192.1
Physical Address: 00:11:11:81:30:29

Networking Dns Servers: 24.93.41.125
24.93.41.126
USB Human Interface Device
OfficeJet T Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (4x)

[bookworm]

Originally Posted by LewisR

Hello, I am experiencing the same problems as others after a fresh reinstall of Windows XP Home. I do not have any icons showing that any drivers are missing but I don't have any sound. Here is my Belarc report. If someone could look and help me it would be much appreciated.


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) emachines T3958
Processor a Main Circuit Board b
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC79794-102
Serial Number: AZSR44324356
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0014.P06.0410050243 10/05/2004
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
71.52 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]

eM Bay Reader USB Device [Hard drive] -- drive 1
eM Bay Reader USB Device [Hard drive] -- drive 2
eM Bay Reader USB Device [Hard drive] -- drive 3
eM Bay Reader USB Device [Hard drive] -- drive 4
HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD202S2SNEH4G, rev PF2OA21B, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'J6G1' has 512 MB (serial number F304C035)
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 71.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/28/2008 10:57:26 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP OfficeJet T Series Fax on LPT1:
HP OfficeJet T Series Printer on DOT4_001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL D1226H [Monitor] (16.6"vis, s/n 59119D2QJDB8, October 1998)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD SoundMAX Integrated Digital Audio
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 70.124.113.83 / 19
Gateway: 70.124.96.1
Dhcp Server: 10.244.192.1
Physical Address: 00:11:11:81:30:29

Networking Dns Servers: 24.93.41.125
24.93.41.126
USB Human Interface Device
OfficeJet T Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (4x)

Your report shows a Soundmax audio as installed, but that model has realtek AC'97 go here http://www.e4allupgraders.info/dir1/...ownloads.shtml

Download the file save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions