AC97 driver for xp needed!

victoria.m · #61 09-18-2007, 10:33 AM

1) It says that there are no audio devices, so all the drop downs are greyed out.. why would it believe I have no audio devices?!
2) Tried re-starting/rebooting the device but to no avail.
Does anyone else have any suggestions that I can try - getting desperate now and am away in China so buying a new soundcard could be a challenge! Thanks in advance

bookworm · #62 09-18-2007, 07:17 PM

Quote:

Originally Posted by victoria.m

1) It says that there are no audio devices, so all the drop downs are greyed out.. why would it believe I have no audio devices?!
2) Tried re-starting/rebooting the device but to no avail.
Does anyone else have any suggestions that I can try - getting desperate now and am away in China so buying a new soundcard could be a challenge! Thanks in advance

Did you check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

victoria.m · #63 09-23-2007, 10:04 AM

Yup - seems to think that it is started and enabled, tried stopping it, restarting comp and then starting it again (all set to auto), restarting and still nothing..! Any other ideas?

rottbull · #64 09-23-2007, 10:13 AM

i can email you the driver if you want let me know@nflhawks@hotmail.com

tmac · #65 09-25-2007, 08:56 AM

Hi, same problem different box. I lost my sound, too, but only for the system sound effects and pinball, etc. Windows media player works fine, as do internet sounds, and CD's/mp3's.

I can't believe so many people are having Win XP sound probs - we've even picked up the bugs down here in Oz. Anyway, here's my (ancient) system config, etc. I have no problems in services,
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model Packard Bell NEC PM110810H1
System Serial Number: 1546377254
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
733 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache
Board: Gigabyte i810 1.3A
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 3.0H 12/11/2000
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
17.11 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148T
3.5" format removeable media [Floppy drive]

EPSON Stylus Storage USB Device [Hard drive] -- drive 2
Maxtor 5T010H1 [Hard drive] (10.01 GB) -- drive 1, s/n T1R7VVTC, rev TAH71DP0, SMART Status: Healthy
ST320413A [Hard drive] (20.02 GB) -- drive 0, s/n 7ED21AC1, rev 3.39, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 7.41 GB free
e: (FAT32 on drive 1) 9.99 GB 9.69 GB free

Network Drives
None detected

Controllers Standard floppy disk controller
Intel(R) 82801AA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
Intel(R) 82810 Graphics Controller (Microsoft Corporation) [Display adapter]

COMPAQ S710 [Monitor] (15.7"vis, s/n 107CG26LB437, February 2001)

Bus Adapters
Intel(R) 82801AA USB Universal Host Controller

Multimedia
Intel(r) 82801AA AC'97 Audio Controller
Unimodem Half-Duplex Audio Device

Communications
Smart Link 56K Voice Modem

Motorola SURFboard SB5100 USB Cable Modem
primary

Other Devices
EPSON Stylus CX4700/DX4800
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Logitech USB First/Pilot Mouse+
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub

The sound card is intergrated on the motherboard - the driver is working fine - control panel, sounds and audio devices, audio is correctly using the default device (Intel (r) Integrated audio). The sound panel shows volume is up, and the mute is switched off.
Device Manager shows all devices are working fine.
Services (Local) shows windows audio is automatically starting up and OK.

Sound tab shows, all WAV files are greyed out.

Any clues or comments?

Help.... TMac

bookworm · #66 09-25-2007, 08:07 PM

Quote:

Originally Posted by victoria.m

Yup - seems to think that it is started and enabled, tried stopping it, restarting comp and then starting it again (all set to auto), restarting and still nothing..! Any other ideas?

Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The programme runs with no alerts and then closes.

bookworm · #67 09-25-2007, 08:08 PM

Quote:

Originally Posted by tmac

Hi, same problem different box. I lost my sound, too, but only for the system sound effects and pinball, etc. Windows media player works fine, as do internet sounds, and CD's/mp3's.

I can't believe so many people are having Win XP sound probs - we've even picked up the bugs down here in Oz. Anyway, here's my (ancient) system config, etc. I have no problems in services,
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model Packard Bell NEC PM110810H1
System Serial Number: 1546377254
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
733 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache
Board: Gigabyte i810 1.3A
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 3.0H 12/11/2000
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
17.11 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148T
3.5" format removeable media [Floppy drive]

EPSON Stylus Storage USB Device [Hard drive] -- drive 2
Maxtor 5T010H1 [Hard drive] (10.01 GB) -- drive 1, s/n T1R7VVTC, rev TAH71DP0, SMART Status: Healthy
ST320413A [Hard drive] (20.02 GB) -- drive 0, s/n 7ED21AC1, rev 3.39, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 7.41 GB free
e: (FAT32 on drive 1) 9.99 GB 9.69 GB free

Network Drives
None detected

Controllers Standard floppy disk controller
Intel(R) 82801AA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
Intel(R) 82810 Graphics Controller (Microsoft Corporation) [Display adapter]

COMPAQ S710 [Monitor] (15.7"vis, s/n 107CG26LB437, February 2001)

Bus Adapters
Intel(R) 82801AA USB Universal Host Controller

Multimedia
Intel(r) 82801AA AC'97 Audio Controller
Unimodem Half-Duplex Audio Device

Communications
Smart Link 56K Voice Modem

Motorola SURFboard SB5100 USB Cable Modem
primary

Other Devices
EPSON Stylus CX4700/DX4800
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Logitech USB First/Pilot Mouse+
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub

The sound card is intergrated on the motherboard - the driver is working fine - control panel, sounds and audio devices, audio is correctly using the default device (Intel (r) Integrated audio). The sound panel shows volume is up, and the mute is switched off.
Device Manager shows all devices are working fine.
Services (Local) shows windows audio is automatically starting up and OK.

Sound tab shows, all WAV files are greyed out.

Any clues or comments?

Help.... TMac

Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The programme runs with no alerts and then closes.

tmac · #68 09-26-2007, 03:34 AM

Hi again,

No good. In Sound panel everything was disabled. Upon looking in the device manager the driver wdmaud.sys had been disabled. When I uninstalled it and rebooted it came back to life just fine. Does that sound correct or give any clues?

After all that my sounds are still not playing.

Any other ideas? Just to let you know I ran this system with sound under Windows ME just fine. Could it be that XP just doesn't support an integrated sound card this old? Is it possible to go back to a ME-based driver that would work in XP?

Cheers

Tony

bookworm · #69 09-26-2007, 08:14 PM

[quote=tmac]Hi again,

No good. In Sound panel everything was disabled. Upon looking in the device manager the driver wdmaud.sys had been disabled. When I uninstalled it and rebooted it came back to life just fine. Does that sound correct or give any clues?

After all that my sounds are still not playing.

Any other ideas? Just to let you know I ran this system with sound under Windows ME just fine. Could it be that XP just doesn't support an integrated sound card this old? Is it possible to go back to a ME-based driver that would work in XP?

Cheers

Have a word with these guys, it looks like a setting needs to be set
http://www.overclockeddoc.com/Forum/index.php

gnep · #70 10-08-2007, 05:02 AM

I got the Specs for my computer. It is one I built myself. I have everything grayed out on my Control Panel, 'sounds and audio devices'. It says "no audio devices", Also, I have tried the Realtek driver, but it says there was an error installing hardware, device cannot start...

I have read through all of these threads and tried all of the various tips that were related to the Windows menus. I believe I just need the correct driver, therefore, here are my system specs through Belarc...

Windows XP Home Edition Service Pack 2 (build 2600) soyocomputer K7VKPE 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: soyocomputer K7VKPE 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
67.23 Gigabytes Hard Drive Free Space

DVD-16X DVD-ROM BDV316E [CD-ROM drive]
SAMSUNG CD-R/RW SW-252B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00DKA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAHL3159091, rev 77.07W77, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 67.23 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
maria 10/8/2007 12:52:19 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
ViewSonic 17GS-2 [Monitor] (15.7"vis, April 1996)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 64.121.3.166 / 24
Gateway: 64.121.3.1
Dhcp Server: 69.42.31.36
Physical Address: 00:50:2C:A7:66:35

Networking Dns Servers: 207.172.3.8
207.172.3.9
207.172.3.10
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.488 Version 7.5.488
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/11/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
KB918439-IE6SP1-20060530.145346 on 10/5/2007 (details...)
KB918899-IE6SP1-20060725.123917 on 10/5/2007 (details...)
KB925486-IE6SP1-20060918.120000 on 10/5/2007 (details...)
Internet Explorer
SP2 (SP2)
Outlook Express 6
SP1
KB911567-OE6SP1-20060316.165634 on 10/5/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 10/7/2007 (details...)
Windows Media Player 8
KB917734_WMP8 (details...)
SP0
KB917734_WMP8 on 10/5/2007 (details...)
Windows Media Player 9
KB936782_WMP9 (details...)
SP0
KB911565 on 10/6/2007 (details...)
SP2
KB936782_WMP9 on 10/7/2007 (details...)
Windows Media Player
SP0
KB911564 on 10/5/2007 (details...)
Windows XP
KB923689 (details...)
SP0
KB923689 on 10/7/2007 (details...)
SP2
KB811113[SP] on 10/5/2007 (details...)
SP3
KB873339 on 10/5/2007 (details...)
KB885835 on 10/5/2007 (details...)
KB885836 on 10/5/2007 (details...)
KB886185 on 10/7/2007 (details...)
KB887472 on 10/7/2007 (details...)
KB888302 on 10/5/2007 (details...)
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KB893803V2 on 10/5/2007 (details...)
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Windows XP
SP3 (continued)
KB905749 on 10/5/2007 (details...)
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KB916595 on 10/7/2007 (details...)
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KB921398 on 10/5/2007 (details...)
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KB931784 on 10/7/2007 (details...)
KB932168 on 10/7/2007 (details...)
KB933360 on 10/7/2007 (details...)
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KB936021 on 10/7/2007 (details...)
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KB938828 on 10/7/2007 (details...)
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Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor d6ba1e03
Microsoft - Internet Explorer 55277-OEM-0011903-00247 (Key: BWHB6-Y8HQP-Y9HG8-7H3YG-WT79J)e
Microsoft - Office 2000 Disc 2 50158-005-5069967-02184
Microsoft - Office 2000 Professional 50083-005-5069967-02920
Microsoft - WebFldrs XP 12345-111-1111111-12950
Microsoft - Windows XP Home Edition 55277-OEM-0011903-00247 (Key: BWHB6-Y8HQP-Y9HG8-7H3YG-WT79J)e

I appologize, I don't remember which things you said not to include. If you can help me at all I would be eternally greatful...

bookworm · #71 10-08-2007, 09:40 AM

[quote=gnep]I got the Specs for my computer. It is one I built myself. I have everything grayed out on my Control Panel, 'sounds and audio devices'. It says "no audio devices", Also, I have tried the Realtek driver, but it says there was an error installing hardware, device cannot start...

I have read through all of these threads and tried all of the various tips that were related to the Windows menus. I believe I just need the correct driver, therefore, here are my system specs through Belarc...

Windows XP Home Edition Service Pack 2 (build 2600) soyocomputer K7VKPE 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: soyocomputer K7VKPE 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
67.23 Gigabytes Hard Drive Free Space

DVD-16X DVD-ROM BDV316E [CD-ROM drive]
SAMSUNG CD-R/RW SW-252B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00DKA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAHL3159091, rev 77.07W77, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 67.23 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
maria 10/8/2007 12:52:19 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
ViewSonic 17GS-2 [Monitor] (15.7"vis, April 1996)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 64.121.3.166 / 24
Gateway: 64.121.3.1
Dhcp Server: 69.42.31.36
Physical Address: 00:50:2C:A7:66:35

Networking Dns Servers: 207.172.3.8
207.172.3.9
207.172.3.10
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.488 Version 7.5.488
Realtime File Scanning On

That board has C-Media audio go here to Soyo http://www.soyousa.com/downloads/filedesc.php?id=2060

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

gnep · #72 10-09-2007, 05:38 AM

OK, I downloaded that file from the location you gave me, and I unzipped it. There are a bunch of files inside and I have tried double clicking on all of them, but there don't appear to be any drivers or .exe files inside. I'm not sure what to do... Do you know the name of the actual file that I want? I appreciate all the help, I'm just still stuck. Thanks for getting back to me so fast.

bookworm · #73 10-09-2007, 07:33 PM

Quote:

Originally Posted by gnep

OK, I downloaded that file from the location you gave me, and I unzipped it. There are a bunch of files inside and I have tried double clicking on all of them, but there don't appear to be any drivers or .exe files inside. I'm not sure what to do... Do you know the name of the actual file that I want? I appreciate all the help, I'm just still stuck. Thanks for getting back to me so fast.

The audio driver is C-Media 8738

Try installing this way
Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

gnep · #74 10-10-2007, 07:18 AM

OK I did exactly what you said, and apparently it installed the driver. However, I am still getting the Code #10 on my device manager, "Device cannot start"... Am I going to have to just buy a separate sound card?

bookworm · #75 10-10-2007, 01:01 PM

Quote:

Originally Posted by gnep

OK I did exactly what you said, and apparently it installed the driver. However, I am still getting the Code #10 on my device manager, "Device cannot start"... Am I going to have to just buy a separate sound card?

Check to see if audio [Enabled] in the BIOS see here http://www.overclockeddoc.com/bookworm/Soyo%20BIOS.JPG
click image to focus

Press DEL key at bootup to enter BIOS
use arrow keys to select SOYO COMBO Feature - press Enter
use the arrow key to select Onboard 6CH H/W Audio
If set to [Disabled] use the PgUp key to [Enabled]

If you change the audio use F10 key to Save&Exit - click y when asked

If you change nothing use the ESC key to Exit BIOS