need help

[Jeremy Doherty]

i too have the yellow question mark in the device manager next to multimedia audio controller and when i try to update the diver it fails. i have no sound except for a beep now and then. HELP!!!!!!!!!PLEASE!!!!

[bookworm]

Originally Posted by Jeremy Doherty

i too have the yellow question mark in the device manager next to multimedia audio controller and when i try to update the diver it fails. i have no sound except for a beep now and then. HELP!!!!!!!!!PLEASE!!!!

What make and model is your comp, if you don't know get Belarc http://www.belarc.com/free_download.html



Copy and paste the report

This is what I need

uter Name: Tuatha (in WORKGROUP)
Profile Date: 18 February 2006 00:29:36
Advisor Version: 7.0t
Windows Logon: aiobeal

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) System manufacturer System Product Name
System Serial Number: System Serial Number
Asset Tag: 123456789000
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Serial Number: 123456789000
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1006 03/03/2005
Drives Memory Modules c,d
164.69 Gigabytes Usable Hard Drive Capacity
154.11 Gigabytes Hard Drive Free Space

IDE-CD R/RW 16x10A [CD-ROM drive]
OEM CD-ROM CMD5211
3.5" format removeable media [Floppy drive]

HDS722516VLAT80 [Hard drive] (164.70 GB) -- drive 0, s/n VN64TECDEDGK2A, rev V34OA6MA, SMART Status: Healthy
HP photosmart 7200 USB Device [Hard drive] -- drive 1 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 164.69 GB 154.11 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/10/2005 23:25:21 (admin)
aiobeal 17/02/2006 23:33:22 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp photosmart 7200 series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) RADEON X800GT [Display adapter]
RADEON X800GT Secondary [Display adapter]
Default Monitor
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller MPU-401 Compatible MIDI Device
Realtek AC'97 Audio
Standard Game Port
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Logitech PS/2 Keyboard
HID-compliant Cordless Mouse
photosmart 7200 series (DOT4PRINT)
NVIDIA Network Bus Enumerator
SpeedTouch 330 ADSL Modem
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)

Don't post anything shown under Communications

Hope this helps

[Jeremy Doherty]

i dont kow exactly what you ment by "is it listed externaly or internaly" but i do know that i built a computer with a fresh hard drive and installed xp pro edition and it auto recognized everyting except my wyfi card which i used a disk to download the driver for and my multimedia audio controller had a yellow question mark on it in control panel.Now..I have no sound i cant download a driver from update and a couple of other driver search programs. I do know that i do not have a seperate sound card, my speaakers plug into the motherboard. i dowloaded Belarc and here is my info
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6380E 1.0
Processor a Main Circuit Board b
1.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6380E 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
246.74 Gigabytes Hard Drive Free Space

DM-828 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 100 [Hard drive] -- drive 1
WDC WD2500JB-22GVC0 [Hard drive] (250.06 GB) -- drive 0, s/n WD-WMAL73804194, rev 08.02D08, SMART Status: Healthy 256 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

e: (NTFS on drive 0) 250.05 GB 246.74 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/15/2006 9:25:00 PM (admin)
Jeremy Doherty 2/17/2006 5:14:56 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE [Display adapter]
RADEON 9200 SE - Secondary [Display adapter]
GATEWAY VX900 [Monitor] (17.7"vis)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) Standard Game Port

[bookworm]

Originally Posted by Jeremy Doherty

i dont kow exactly what you ment by "is it listed externaly or internaly" but i do know that i built a computer with a fresh hard drive and installed xp pro edition and it auto recognized everyting except my wyfi card which i used a disk to download the driver for and my multimedia audio controller had a yellow question mark on it in control panel.Now..I have no sound i cant download a driver from update and a couple of other driver search programs. I do know that i do not have a seperate sound card, my speaakers plug into the motherboard. i dowloaded Belarc and here is my info
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6380E 1.0
Processor a Main Circuit Board b
1.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6380E 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
246.74 Gigabytes Hard Drive Free Space

DM-828 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 100 [Hard drive] -- drive 1
WDC WD2500JB-22GVC0 [Hard drive] (250.06 GB) -- drive 0, s/n WD-WMAL73804194, rev 08.02D08, SMART Status: Healthy 256 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

e: (NTFS on drive 0) 250.05 GB 246.74 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/15/2006 9:25:00 PM (admin)
Jeremy Doherty 2/17/2006 5:14:56 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE [Display adapter]
RADEON 9200 SE - Secondary [Display adapter]
GATEWAY VX900 [Monitor] (17.7"vis)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) Standard Game Port

Set a System Restore Point before installing drivers just in case

There a 6 boards listed for Micro Star MS-6380E but all have a Realtek AC'97 audio, go here to Realtek to get driver http://w3serv.realtek.com.tw/downloa...&Software=True

the site can be very slow to download

Hope this helps

[Jeremy Doherty]

i click on the web address you gave me and it takes me to realteck Ac'97 codec downloader and it gives three sites for each operating system category when i click on the first one it says cannot find server try again later

[bookworm]

Originally Posted by Jeremy Doherty

i click on the web address you gave me and it takes me to realteck Ac'97 codec downloader and it gives three sites for each operating system category when i click on the first one it says cannot find server try again later

Try from Softpedia.com, it's the first in the list Realtek AC'97 http://drivers.softpedia.com/get/SOUND-CARD/REALTEK/

Don't forget the System restore Point

Hope this helps

[Kevin_gibson]

If the drivers don't work which other users have said., check BIOs and make sure that your sound card is enabled.

It should say something like AC'97 Audio (if realtek)