Ive read as many previous posts as i can, still confused over Driver Issue

[okeydokiegirl]

Hi,

I'll cut to the chase. I updated via MSI Live monitoring 2 weeks ago...BIOS stuff etc and since then have no sound. I make no attempt at any illusions that i know computer stuff - i dont. I just do my updates etc that i presumed i was supposed to do. I have read previous posts to at least understand what's happened, but i cant find one that fits what i've done. I realise you seem to say to everyone to re load drivers...im not sure which one i need. Ive downloaded My Driver and with that, it also cannot update the driver.

I've pasted Belarc Advisor for your info and would really appreciate any advise as to how badly ive stuffed up! lol

Cheers Di





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Computer Profile Summary
Computer Name: Diana-256911bcd (in WORKGROUP)
Profile Date: Saturday, February 18, 2006 2:09:29 PM
Advisor Version: 7.0t
Windows Logon: Diana


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Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache Board: MS-7093
Bus Clock: 199 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/21/2005
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
98.53 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8163B [CD-ROM drive]
HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic 2.0 Reader -CF USB Device [Hard drive] -- drive 1
Generic 2.0 Reader -MS USB Device [Hard drive] -- drive 4
Generic 2.0 Reader -SD USB Device [Hard drive] -- drive 3
Generic 2.0 Reader -SM USB Device [Hard drive] -- drive 2
Generic 2.0 Reader -xD USB Device [Hard drive] -- drive 5
WDC WD1200BB-22GUA0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WMALA1573432, rev 08.02D08, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 98.53 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Diana 2/18/2006 11:30:41 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant 6/4/2005 10:25:22 AM
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon MP750 Series Printer on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON Xpress 200 Series [Display adapter]
CMO CMC 19" AD [Monitor] (19.1"vis, March 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Agere Systems PCI Soft Modem


1394 Net Adapter
IP Address: 211.29.202.104 / 32
Gateway: 211.29.202.104
Physical Address: 00:53:45:00:00:00
RAS Async Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]
eTrust Vet Antivirus Version 7.0.8.1
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 02/14/2006 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)

[okeydokiegirl]

I should add to the above,

Have attempted to rollback the drivers, have xp install them...with no success. I also went to the MSI Update site, couldn't even find the product which had been updated. AAAARRRGGGGHHHH I'd just like the sound back, so I can listen to a bit of music...
I've also had a friend give me remote assistance, and he did almost exactly what I did...and still no luck. Am I destined to march back to pc store and have them fix it?
cheers

Di

[bookworm]

Originally Posted by okeydokiegirl

I should add to the above,

Have attempted to rollback the drivers, have xp install them...with no success. I also went to the MSI Update site, couldn't even find the product which had been updated. AAAARRRGGGGHHHH I'd just like the sound back, so I can listen to a bit of music...
I've also had a friend give me remote assistance, and he did almost exactly what I did...and still no luck. Am I destined to march back to pc store and have them fix it?
cheers

Di

Your motherboard is a MSI RS480M2 coded MS-7093 this is the link to all motherboard drivers http://www.msi.com.tw/program/suppor...UID=639&kind=1

Set a System Restore Point before installing driver just in case

Your audio is Realtek ALC658, go here to Realtek to get driver http://w3serv.realtek.com.tw/downloa...&Software=True

the site can be very slow to download

Hope this helps

[okeydokiegirl]

Barbara,

Thank you very much for your assistance.

Although advice given didn't fix the problem, it certainly put me in the best direction to fix it myself.

My kids thank you....lol... Mum's not walking round with angry face.., she gets her own 'time out' back again, listenin to a bit of music ...lol.

Cheers


Di

[jdmello]

When I click on my computer and rightclick I get this information:

System: Microsoft XP - Professional Version 2002 Service Pack 2

Computer: Intel (R)
Pentium (R) 4 CPU 3.20 GHz, 3,19 GHz, 1,00 GB RAM

Was it that you meant?
Thanks!

/Joana

[bookworm]

Originally Posted by jdmello

When I click on my computer and rightclick I get this information:

System: Microsoft XP - Professional Version 2002 Service Pack 2

Computer: Intel (R)
Pentium (R) 4 CPU 3.20 GHz, 3,19 GHz, 1,00 GB RAM

Was it that you meant?
Thanks!

/Joana

Not really, I meant who is the maker of your computer,eg: HP, Compac Dell look for a sticker on your tower it should give you the maker, model and serial number

Cheers