Driver needed for Unimodem Half-Duplex Audio Device ( I think)

mjkohler · #1 02-21-2006, 05:26 PM

Hi

I appear not to have sound on my newly rebuilt p.c. (at least that's what the kiddies say)

And I am wondering if it is for the need of a driver.

Under Device Manager
Other devices has a big yellow question mark
Multimedia audio controller has a big yellow question mark
USB Device has a big yellow question mark

I have downloaded Belarc Advisor and run it:

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.53 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-7S748 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F5 05/17/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
28.98 Gigabytes Hard Drive Free Space

ATAPI CD-ROM 52X
HITACHI DVD-ROM GD-2500 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAD13060535, rev 05.03E05, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 28.98 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kerri 22/02/2006 12:02:58 p.m. (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 19/02/2006 12:17:58 p.m.
HelpAssistant never
Paula 21/02/2006 8:32:27 p.m. (admin)
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9550 [Display adapter]
RADEON 9550 Secondary [Display adapter]
ViewSonic E70-9 [Monitor] (15.7"vis, s/n 25M033800204, September 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
Lucent Win Modem

NETGEAR FA311 Fast Ethernet Adapter
primary IP Address: 10.1.1.3 / 8
Gateway: 10.1.1.1
Physical Address: 00:A0:CC:77:06:8C

Networking Dns Servers: 202.27.158.40
202.27.156.72
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)

I also had a look at a few of the responses found to my lack of sound. In one of your threads previously I found the following:

Need a little more information, what is the make and model number of you computer, or if custom built what is the motherboards make.
Look again at device Manager under Sound, video and game controllers, expand and look for a listing that just gives sound, if we can identify the sound device we can get an updated driver.

When I look under 'Sound, video and game controllers' I dont find a listing that just gives sound. In fact none of the listings mention the word sound.

Can some nice person help me get the sound going.

Thanks

JimP · #2 02-24-2006, 10:52 AM

Hi, Did you load the drivers that should have come with the Mother Board?
Jim

bookworm · #3 02-24-2006, 03:52 PM

Quote:

Originally Posted by mjkohler

Hi

I appear not to have sound on my newly rebuilt p.c. (at least that's what the kiddies say)

And I am wondering if it is for the need of a driver.

Under Device Manager
Other devices has a big yellow question mark
Multimedia audio controller has a big yellow question mark
USB Device has a big yellow question mark

I have downloaded Belarc Advisor and run it:

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.53 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-7S748 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F5 05/17/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
28.98 Gigabytes Hard Drive Free Space

ATAPI CD-ROM 52X
HITACHI DVD-ROM GD-2500 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAD13060535, rev 05.03E05, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 28.98 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kerri 22/02/2006 12:02:58 p.m. (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 19/02/2006 12:17:58 p.m.
HelpAssistant never
Paula 21/02/2006 8:32:27 p.m. (admin)
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9550 [Display adapter]
RADEON 9550 Secondary [Display adapter]
ViewSonic E70-9 [Monitor] (15.7"vis, s/n 25M033800204, September 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
Lucent Win Modem

NETGEAR FA311 Fast Ethernet Adapter
primary IP Address: 10.1.1.3 / 8
Gateway: 10.1.1.1
Physical Address: 00:A0:CC:77:06:8C

Networking Dns Servers: 202.27.158.40
202.27.156.72
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)

I also had a look at a few of the responses found to my lack of sound. In one of your threads previously I found the following:

Need a little more information, what is the make and model number of you computer, or if custom built what is the motherboards make.
Look again at device Manager under Sound, video and game controllers, expand and look for a listing that just gives sound, if we can identify the sound device we can get an updated driver.

When I look under 'Sound, video and game controllers' I dont find a listing that just gives sound. In fact none of the listings mention the word sound.

Can some nice person help me get the sound going.

Thanks

This is the link to your motherboard drivers, sound is listed http://www.gigabyte-usa.com/Motherbo...r_GA-7S748.htm

Hope this helps

mjkohler · #4 02-26-2006, 01:53 PM

Thanks.............. You are the best.

bookworm · #5 02-26-2006, 07:24 PM

Quote:

Originally Posted by mjkohler

Thanks.............. You are the best.

glad to help the kiddies, happy listening

mulla · #6 08-15-2006, 06:17 PM

Yesterday I updated Winamp from 2.9 to 5.3 (or whatever) and then I was going through my computer and uninstalling old games (like WC2, WOW, Oblivion, etc) and I found that at the end of it though I got 20 gigs freed up, my sound had disappeared.

Ive been trying to figure out how to fix it, and I thought that I had a sound card on my computer but nothing seems to confirm my thought. When I try to run winamp it gives me a "Bad Directsound Driver.... Error Code 8878000A"

Ive got my original installation disks (windows xp CDs and my dell resource CDs) and Ive tried to run them with device manager but it won't find the proper drives for the Unimodem Half-Duplex Sound Device that it reads me as having.

Belarc lists the follow

Quote:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600i
System Service Tag: D456P51 (support for this PC)
Chassis Serial Number: D456P51
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0F4491
Serial Number: ..CN7082147O02BU.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A10 05/17/2004
Drives Memory Modules c,d
155.54 Gigabytes Usable Hard Drive Capacity
29.14 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-3100AD [CD-ROM drive]
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
HL-DT-ST CD-ROM GCR-8483B

ST3160023AS [Hard drive] (160.04 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 512 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 155.54 GB 29.14 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Alex 8/15/2006 1:34:51 PM (admin)
George 3/6/2006 7:54:18 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 8/7/2006 12:26:40 PM
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

KONICA MINOLTA magicolor 2400W on \\family\KONICA MINOLTA magicolor 2400W
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor
Bus Adapters Multimedia
D347PRT SCSI Controller
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Dell TrueMobile 1300 USB2.0 WLAN Card #5
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:90:4B:8B:8F:A8
Intel(R) PRO/100 VE Network Connection
Dhcp Server: 192.168.1.1
Physical Address: 00:11:11:3A:71:B7

Networking Dns Server: 192.168.1.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Any help you can give would be greatly appreciated.
Thanks, Alex

bookworm · #7 08-15-2006, 06:27 PM

Quote:

Originally Posted by mulla

Yesterday I updated Winamp from 2.9 to 5.3 (or whatever) and then I was going through my computer and uninstalling old games (like WC2, WOW, Oblivion, etc) and I found that at the end of it though I got 20 gigs freed up, my sound had disappeared.

Ive been trying to figure out how to fix it, and I thought that I had a sound card on my computer but nothing seems to confirm my thought. When I try to run winamp it gives me a "Bad Directsound Driver.... Error Code 8878000A"

Ive got my original installation disks (windows xp CDs and my dell resource CDs) and Ive tried to run them with device manager but it won't find the proper drives for the Unimodem Half-Duplex Sound Device that it reads me as having.

Belarc lists the follow

Any help you can give would be greatly appreciated.
Thanks, Alex

Set a System Restore Point before installing just in case

If that is your Belarc report here is a link to your Dimension 4600 http://support.euro.dell.com/support...os=WW1&osl=EN#

the onboard sound is the ADI 198x the others are sound cards, but your report does not show a sound card. It is most likley the ADI 198x

Hope this helps

mulla · #8 08-16-2006, 03:35 AM

I tried the Analog Devices ADI 198x Integrated Audio driver that I was pointed at, and when the SoundMAX InstallShield runs it gives an error stating

Quote:

Installation Failed!

The audio driver files do not support your computer hardware. Note: If you uninstalled audio software without restarting your PC, restart now, then run this setup again.

http://support.euro.dell.com/support...ileid =122481

And no luck after restarting either.

dsl2007 · #9 08-16-2006, 07:30 AM

Download and intsall the correct driver for your sound hardware from the manufacturer's website. Incorrect or wrong driver will not install in any way. It will end up giving an error.

bookworm · #10 08-16-2006, 05:47 PM

Quote:

Originally Posted by mulla

I tried the Analog Devices ADI 198x Integrated Audio driver that I was pointed at, and when the SoundMAX InstallShield runs it gives an error stating

http://support.euro.dell.com/support...ileid =122481

And no luck after restarting either.

What is your make and model. if you don't know get Belarc and post the report. http://www.belarc.com/free_download.html

Hope this helps

ating02 · #11 08-20-2006, 09:46 PM

Can someone help me out? Same issue with the Multimedia Audio Controller and the Exclamation Point.

Here is my Belarac report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway YORKTOWN 4000806
System Serial Number: 0029422841
Chassis Serial Number: 0029422841
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845PECE AAC11812-103
Serial Number: AZCE25201080
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
60.60 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GMA-4020B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-53CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5120175, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 60.60 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/1/2005 3:48:35 PM (admin)
Owner 8/20/2006 7:08:52 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account hp officejet d series on DOT4_001
hp officejet d series fax on DOT4_001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HVET724849, July 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW V.92 Voicemodem

1394 Net Adapter
IP Address: 172.192.40.59 / 32
Gateway: 172.192.40.59
Physical Address: 00:53:45:00:00:00
Intel(R) PRO/100 VE Network Connection
primary APIPA Address: 169.254.195.139 / 16
Physical Address: 00:07:E9

A:B7:7A

Networking Dns Server: 205.188.146.145
OHCI Compliant IEEE 1394 Host Controller
hp officejet d scanner
PS/2 Millennium Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 8.0.45
Scan Engine Version 4.4.00
Virus Definitions Version 4.0.4831
Last Disk Scan on Tuesday, January 03, 2006 3:13:54 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 08/08/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.0
S867461 on 3/1/2005 (details...)
M886906 on 3/2/2005 (details...)
DataAccess
Q823718 on 8/21/2003 (details...)
Q832483 on 1/15/2004 (details...)
KB870669 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 10/17/2004 (details...)
KB867282-IE6SP1-20050127.163319 on 2/11/2005 (details...)
KB889293-IE6SP1-20041111.235619 on 12/4/2004 (details...)
Internet Explorer
SP2 (SP2)
Office XP Professional
KB873379 on 5/4/2006 (details...)
KB904018 on 5/4/2006 (details...)
KB905649 on 5/4/2006 (details...)
KB905758 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB917153 on 7/15/2006 (details...)
KB917347 on 7/15/2006 (details...)
KB918420 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)
Publisher 2002
KB873379 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)
Step By Step Interactive Training
SP2
KB898458 on 6/17/2005 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/16/2006 (details...)
KB917734_WMP10 on 6/17/2006 (details...)
Windows Media Player 9
SP0
KB885492 on 2/11/2005 (details...)
Windows Media Player
WM819639 (details...)
WM828026 (details...)
SP0
Q828026 on 10/9/2003 (details...)
KB911564 on 2/16/2006 (details...)
Windows XP
SP2
KB811113[SP] on 3/1/2005 (details...)
SP3
KB867282 on 3/2/2005 (details...)
KB873333 on 3/1/2005 (details...)
KB873339 on 3/1/2005 (details...)
KB883939 on 6/17/2005 (details...)
KB885250 on 3/1/2005 (details...)
KB885295 on 3/1/2005 (details...)
KB885835 on 3/1/2005 (details...)
KB885836 on 3/1/2005 (details...)
KB885884 on 3/2/2005 (details...)
KB886185 on 3/2/2005 (details...)
KB887472 on 3/2/2005 (details...)
KB887742 on 3/2/2005 (details...)
KB887797 on 3/2/2005 (details...)
KB888113 on 3/1/2005 (details...)
KB888302 on 3/1/2005 (details...)
Windows XP
SP3 (continued)
KB890046 on 6/17/2005 (details...)
KB890047 on 3/1/2005 (details...)
KB890175 on 3/1/2005 (details...)
KB890859 on 4/16/2005 (details...)
KB890923 on 4/16/2005 (details...)
KB891781 on 3/1/2005 (details...)
KB893066 on 4/16/2005 (details...)
KB893086 on 4/16/2005 (details...)
KB893756 on 8/15/2005 (details...)
KB893803 on 4/16/2005 (details...)
KB893803V2 on 5/19/2005 (details...)
KB894391 on 8/15/2005 (details...)
KB896358 on 6/17/2005 (details...)
KB896422 on 6/17/2005 (details...)
KB896423 on 8/15/2005 (details...)
KB896424 on 11/10/2005 (details...)
KB896428 on 6/17/2005 (details...)
KB896688 on 10/22/2005 (details...)
KB896727 on 8/15/2005 (details...)
KB898461 on 7/3/2005 (details...)
KB899587 on 8/15/2005 (details...)
KB899588 on 8/15/2005 (details...)
KB899591 on 8/15/2005 (details...)
KB900485 on 5/13/2006 (details...)
KB900725 on 10/22/2005 (details...)
KB901017 on 10/22/2005 (details...)
KB901190 on 2/16/2006 (details...)
KB901214 on 7/13/2005 (details...)
KB902400 on 10/22/2005 (details...)
KB903235 on 7/13/2005 (details...)
KB904706 on 10/20/2005 (details...)
KB905414 on 10/20/2005 (details...)
KB905749 on 10/16/2005 (details...)
KB905915 on 12/17/2005 (details...)
KB908519 on 1/11/2006 (details...)
KB908531 on 4/14/2006 (details...)
KB910437 on 12/17/2005 (details...)
KB911280 on 6/17/2006 (details...)
KB911562 on 4/14/2006 (details...)
KB911567 on 4/14/2006 (details...)
KB911927 on 2/16/2006 (details...)
KB912812 on 4/14/2006 (details...)
KB912919 on 1/6/2006 (details...)
KB913446 on 2/16/2006 (details...)
KB913580 on 5/26/2006 (details...)
KB914388 on 7/15/2006 (details...)
KB914389 on 6/17/2006 (details...)
KB916281 on 6/17/2006 (details...)
KB916595 on 7/15/2006 (details...)
KB917159 on 7/15/2006 (details...)
KB917344 on 6/17/2006 (details...)
KB917422 on 8/15/2006 (details...)
KB917953 on 6/17/2006 (details...)
KB918439 on 6/17/2006 (details...)
KB918899 on 8/15/2006 (details...)
KB920214 on 8/15/2006 (details...)
KB920670 on 8/15/2006 (details...)
KB920683 on 8/15/2006 (details...)
KB921398 on 8/15/2006 (details...)
KB921883 on 8/13/2006 (details...)
KB922616 on 8/15/2006 (details...)
Word 2002
KB873379 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB917347 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)

bookworm · #12 08-21-2006, 07:54 AM

Quote:

Originally Posted by ating02

Can someone help me out? Same issue with the Multimedia Audio Controller and the Exclamation Point.

Here is my Belarac report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway YORKTOWN 4000806
System Serial Number: 0029422841
Chassis Serial Number: 0029422841
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845PECE AAC11812-103
Serial Number: AZCE25201080
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
60.60 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GMA-4020B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-53CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5120175, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 60.60 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/1/2005 3:48:35 PM (admin)
Owner 8/20/2006 7:08:52 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account hp officejet d series on DOT4_001
hp officejet d series fax on DOT4_001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HVET724849, July 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW V.92 Voicemodem

1394 Net Adapter
IP Address: 172.192.40.59 / 32
Gateway: 172.192.40.59
Physical Address: 00:53:45:00:00:00
Intel(R) PRO/100 VE Network Connection
primary APIPA Address: 169.254.195.139 / 16
Physical Address: 00:07:E9

A:B7:7A

Networking Dns Server: 205.188.146.145
OHCI Compliant IEEE 1394 Host Controller
hp officejet d scanner
PS/2 Millennium Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 8.0.45
Scan Engine Version 4.4.00
Virus Definitions Version 4.0.4831
Last Disk Scan on Tuesday, January 03, 2006 3:13:54 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 08/08/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.0
S867461 on 3/1/2005 (details...)
M886906 on 3/2/2005 (details...)
DataAccess
Q823718 on 8/21/2003 (details...)
Q832483 on 1/15/2004 (details...)
KB870669 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 10/17/2004 (details...)
KB867282-IE6SP1-20050127.163319 on 2/11/2005 (details...)
KB889293-IE6SP1-20041111.235619 on 12/4/2004 (details...)
Internet Explorer
SP2 (SP2)
Office XP Professional
KB873379 on 5/4/2006 (details...)
KB904018 on 5/4/2006 (details...)
KB905649 on 5/4/2006 (details...)
KB905758 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB917153 on 7/15/2006 (details...)
KB917347 on 7/15/2006 (details...)
KB918420 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)
Publisher 2002
KB873379 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)
Step By Step Interactive Training
SP2
KB898458 on 6/17/2005 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/16/2006 (details...)
KB917734_WMP10 on 6/17/2006 (details...)
Windows Media Player 9
SP0
KB885492 on 2/11/2005 (details...)
Windows Media Player
WM819639 (details...)
WM828026 (details...)
SP0
Q828026 on 10/9/2003 (details...)
KB911564 on 2/16/2006 (details...)
Windows XP
SP2
KB811113[SP] on 3/1/2005 (details...)
SP3
KB867282 on 3/2/2005 (details...)
KB873333 on 3/1/2005 (details...)
KB873339 on 3/1/2005 (details...)
KB883939 on 6/17/2005 (details...)
KB885250 on 3/1/2005 (details...)
KB885295 on 3/1/2005 (details...)
KB885835 on 3/1/2005 (details...)
KB885836 on 3/1/2005 (details...)
KB885884 on 3/2/2005 (details...)
KB886185 on 3/2/2005 (details...)
KB887472 on 3/2/2005 (details...)
KB887742 on 3/2/2005 (details...)
KB887797 on 3/2/2005 (details...)
KB888113 on 3/1/2005 (details...)
KB888302 on 3/1/2005 (details...)
Windows XP
SP3 (continued)
KB890046 on 6/17/2005 (details...)
KB890047 on 3/1/2005 (details...)
KB890175 on 3/1/2005 (details...)
KB890859 on 4/16/2005 (details...)
KB890923 on 4/16/2005 (details...)
KB891781 on 3/1/2005 (details...)
KB893066 on 4/16/2005 (details...)
KB893086 on 4/16/2005 (details...)
KB893756 on 8/15/2005 (details...)
KB893803 on 4/16/2005 (details...)
KB893803V2 on 5/19/2005 (details...)
KB894391 on 8/15/2005 (details...)
KB896358 on 6/17/2005 (details...)
KB896422 on 6/17/2005 (details...)
KB896423 on 8/15/2005 (details...)
KB896424 on 11/10/2005 (details...)
KB896428 on 6/17/2005 (details...)
KB896688 on 10/22/2005 (details...)
KB896727 on 8/15/2005 (details...)
KB898461 on 7/3/2005 (details...)
KB899587 on 8/15/2005 (details...)
KB899588 on 8/15/2005 (details...)
KB899591 on 8/15/2005 (details...)
KB900485 on 5/13/2006 (details...)
KB900725 on 10/22/2005 (details...)
KB901017 on 10/22/2005 (details...)
KB901190 on 2/16/2006 (details...)
KB901214 on 7/13/2005 (details...)
KB902400 on 10/22/2005 (details...)
KB903235 on 7/13/2005 (details...)
KB904706 on 10/20/2005 (details...)
KB905414 on 10/20/2005 (details...)
KB905749 on 10/16/2005 (details...)
KB905915 on 12/17/2005 (details...)
KB908519 on 1/11/2006 (details...)
KB908531 on 4/14/2006 (details...)
KB910437 on 12/17/2005 (details...)
KB911280 on 6/17/2006 (details...)
KB911562 on 4/14/2006 (details...)
KB911567 on 4/14/2006 (details...)
KB911927 on 2/16/2006 (details...)
KB912812 on 4/14/2006 (details...)
KB912919 on 1/6/2006 (details...)
KB913446 on 2/16/2006 (details...)
KB913580 on 5/26/2006 (details...)
KB914388 on 7/15/2006 (details...)
KB914389 on 6/17/2006 (details...)
KB916281 on 6/17/2006 (details...)
KB916595 on 7/15/2006 (details...)
KB917159 on 7/15/2006 (details...)
KB917344 on 6/17/2006 (details...)
KB917422 on 8/15/2006 (details...)
KB917953 on 6/17/2006 (details...)
KB918439 on 6/17/2006 (details...)
KB918899 on 8/15/2006 (details...)
KB920214 on 8/15/2006 (details...)
KB920670 on 8/15/2006 (details...)
KB920683 on 8/15/2006 (details...)
KB921398 on 8/15/2006 (details...)
KB921883 on 8/13/2006 (details...)
KB922616 on 8/15/2006 (details...)
Word 2002
KB873379 on 5/4/2006 (details...)
KB911701 on 5/4/2006 (details...)
KB913471 on 5/4/2006 (details...)
KB914796 on 7/15/2006 (details...)
KB917347 on 7/15/2006 (details...)
KB920821 on 8/15/2006 (details...)
KB921567 on 8/15/2006 (details...)

Set a System Restore Point before installing just in case

Your serial number gives a Gateway 500X

Go here to Gateway http://support.gateway.com/support/d...s=Windows%20XP

your audio driver SoundMax is there

Hope this helps

AlexiP · #13 08-30-2006, 11:12 AM

Yeah, I'm having the "Error code: 8878000A" problem. It says I have a bad DirectSound driver. When I used Belarc Advisor, I got this:

Quote:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway ESSEX2 4000811
System Serial Number: 0029953874
Chassis Serial Number: 0029953874
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GERG3 AAC29595-101
Serial Number: ABRG30933627
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0030.P13.0302130929 02/13/2003
Drives Memory Modules c,d
464.01 Gigabytes Usable Hard Drive Capacity
396.22 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L300R0 [Hard drive] (300.09 GB) -- drive 0, s/n L61CWH6H, rev BAJ41G20, SMART Status: Healthy
Maxtor 6Y160P0 [Hard drive] (163.93 GB) -- drive 1, s/n Y60KG5YE, rev YAR41VW0, SMART Status: Healthy
TREK2000 TD-G2 USB Device [Hard drive] (123 MB) -- drive 2 768 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 137.44 GB 115.30 GB free
f: (NTFS on drive 0) 162.65 GB 162.55 GB free
g: (NTFS on drive 1) 163.92 GB 118.37 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 8/30/2006 11:48:03 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 6/14/2006 5:48:24 AM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Gateway EV730 [Monitor] (15.7"vis, September 2003)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.90 56K Modem

1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:07:E9:F6:0B:BB
Microsoft Broadband Networking Wireless USB Adapter #2

Networking Dns Server: 192.168.1.1
OHCI Compliant IEEE 1394 Host Controller
HP Scanjet 4800 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 03/14/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
passed verification KB905915-IE6SP1-20051122.175908 on 4/8/2006 (details...)
passed verification KB912812-IE6SP1-20060322.182418 on 4/16/2006 (details...)
Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 4/16/2006 (details...)
Windows Media Player 10
no verification data KB911565 (details...)
no verification data KB917734_WMP10 (details...)
SP0
passed verification KB911565 on 4/10/2006 (details...)
passed verification KB917734_WMP10 on 6/17/2006 (details...)
Windows Media Player 9
SP0
passed verification KB911565 on 4/8/2006 (details...)
Windows Media Player
SP0
passed verification KB911564 on 4/8/2006 (details...)
Windows XP
SP0
passed verification KB904706 on 4/8/2006 (details...)
SP2
no verification data KB811113[SP] on 4/23/2006 (details...)
SP3
passed verification KB873339 on 4/23/2006 (details...)
passed verification KB885250 on 4/24/2006 (details...)
passed verification KB885835 on 4/23/2006 (details...)
passed verification KB885836 on 4/23/2006 (details...)
no verification data KB885884 on 4/24/2006 (details...)
passed verification KB886185 on 4/24/2006 (details...)
passed verification KB887472 on 4/24/2006 (details...)
passed verification KB887742 on 4/24/2006 (details...)
passed verification KB888113 on 4/23/2006 (details...)
passed verification KB888302 on 4/23/2006 (details...)
passed verification KB890046 on 4/23/2006 (details...)
passed verification KB890859 on 4/23/2006 (details...)
passed verification KB891781 on 4/23/2006 (details...)
passed verification KB893756 on 4/23/2006 (details...)
passed verification KB893803V2 on 4/8/2006 (details...)
passed verification KB896358 on 4/23/2006 (details...)
passed verification KB896422 on 4/23/2006 (details...)
passed verification KB896423 on 4/23/2006 (details...)

Windows XP
SP3 (continued)
passed verification KB896424 on 4/23/2006 (details...)
passed verification KB896428 on 4/23/2006 (details...)
passed verification KB898461 on 4/8/2006 (details...)
passed verification KB899587 on 4/23/2006 (details...)
passed verification KB899589 on 4/23/2006 (details...)
passed verification KB899591 on 4/23/2006 (details...)
passed verification KB900485 on 4/27/2006 (details...)
passed verification KB900725 on 4/23/2006 (details...)
passed verification KB901017 on 4/23/2006 (details...)
passed verification KB901214 on 4/23/2006 (details...)
passed verification KB902400 on 4/23/2006 (details...)
passed verification KB904706 on 4/24/2006 (details...)
passed verification KB904942 on 6/16/2006 (details...)
passed verification KB905414 on 4/23/2006 (details...)
passed verification KB905749 on 4/23/2006 (details...)
passed verification KB908519 on 4/23/2006 (details...)
passed verification KB908531 on 4/23/2006 (details...)
passed verification KB910437 on 4/23/2006 (details...)
passed verification KB911280 on 6/17/2006 (details...)
passed verification KB911562 on 4/23/2006 (details...)
passed verification KB911567 on 4/24/2006 (details...)
passed verification KB911927 on 4/23/2006 (details...)
passed verification KB912812 on 4/24/2006 (details...)
passed verification KB912919 on 4/23/2006 (details...)
passed verification KB913446 on 4/23/2006 (details...)
passed verification KB913580 on 5/11/2006 (details...)
passed verification KB914388 on 7/23/2006 (details...)
passed verification KB914389 on 6/17/2006 (details...)
passed verification KB915865 on 6/16/2006 (details...)
passed verification KB916595 on 7/23/2006 (details...)
passed verification KB917159 on 7/23/2006 (details...)
passed verification KB917422 on 8/19/2006 (details...)
passed verification KB917953 on 6/17/2006 (details...)
passed verification KB918439 on 6/17/2006 (details...)
passed verification KB920214 on 8/19/2006 (details...)
passed verification KB920670 on 8/19/2006 (details...)
passed verification KB920683 on 8/19/2006 (details...)
passed verification KB921398 on 8/19/2006 (details...)
passed verification KB921883 on 8/19/2006 (details...)
passed verification KB922616 on 8/19/2006 (details...)

It would be great if you could help me with this. Thanks in advance.

bookworm · #14 08-30-2006, 04:56 PM

Quote:

Originally Posted by AlexiP

Yeah, I'm having the "Error code: 8878000A" problem. It says I have a bad DirectSound driver. When I used Belarc Advisor, I got this:

It would be great if you could help me with this. Thanks in advance.

Set a System Restore Point before installing just in case

This is the link to your Gateway 500S /Serial number 0029953874 computer
http://support.gateway.com/support/d...s=Windows%20XP

2 sound drivers, if your radio jacks are near your mouse and keyboard sockets, you need the SoundMax driver. If they are lower down the tower you have a sound card so you need the Soundblaster driver.

Hope this helps

bookworm · #15 08-30-2006, 05:12 PM

Quote:

Originally Posted by ating02

Can someone help me out? Same issue with the Multimedia Audio Controller and the Exclamation Point.

Here is my Belarac report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway YORKTOWN 4000806
System Serial Number: 0029422841
Chassis Serial Number: 0029422841
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845PECE AAC11812-103
Serial Number: AZCE25201080
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
60.60 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GMA-4020B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-53CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5120175, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 60.60 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/1/2005 3:48:35 PM (admin)
Owner 8/20/2006 7:08:52 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account hp officejet d series on DOT4_001
hp officejet d series fax on DOT4_001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HVET724849, July 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW V.92 Voicemodem

1394 Net Adapter
IP Address: 172.192.40.59 / 32
Gateway: 172.192.40.59
Physical Address: 00:53:45:00:00:00
Intel(R) PRO/100 VE Network Connection
primary APIPA Address: 169.254.195.139 / 16
Physical Address: 00:07:E9

A:B7:7A

Networking Dns Server: 205.188.146.145
OHCI Compliant IEEE 1394 Host Controller
hp officejet d scanner
PS/2 Millennium Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]