Lost Sound After Downloading Windows Update!!!

[lubo]

Hi!
ive got a similar problem.
i use an asus b50a notebook with onboard realtek soundcard.
after a windows update 4 days ago theres no sound from the headphone jack. (its Win XP with SP3)
i still have sound from my notebook boxes, and surprisingly there is even this asus jingle on the headphones right after starting the notebook.

the realtek sound manager still recognizes when a microphone is connected, but nothing happens on the line-out jack, at least notebook boxes are being muted.

i've already tried the newest driver after uninstalling the old one.
there are no questionmarks etc. in my device manager.
i also have removed the update and tried system restore at several different points.

[Babigirrl]

I too have the same problem. I have read the previous posts and have this information for you.


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: 2N5V351 (support for this PC)
Chassis Serial Number: 2N5V351
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082144DA0BF.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
38.22 Gigabytes Hard Drive Free Space

JLMS DVD-ROM XJ-HD166 [CD-ROM drive]
LITE-ON DVDRW LH-16W1P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JVA10JC, rev 3.16, SMART Status: Healthy 766 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 38.22 GB free

Network Drives
None detected

I am not sure if that is all the info that you need. I have tried a system restore to three different points and nothing. Please help me......Thanks

[bookworm]

Originally Posted by lubo

Hi!
ive got a similar problem.
i use an asus b50a notebook with onboard realtek soundcard.
after a windows update 4 days ago theres no sound from the headphone jack. (its Win XP with SP3)
i still have sound from my notebook boxes, and surprisingly there is even this asus jingle on the headphones right after starting the notebook.

the realtek sound manager still recognizes when a microphone is connected, but nothing happens on the line-out jack, at least notebook boxes are being muted.

i've already tried the newest driver after uninstalling the old one.
there are no questionmarks etc. in my device manager.
i also have removed the update and tried system restore at several different points.

check this first

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

if still problem go here to Asus - audio is High definition
http://support.asus.com.tw/download/...Language=en-us

first under Utilities install Version KB888111- Microsoft UAA

then install audoio driver

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by Babigirrl

I too have the same problem. I have read the previous posts and have this information for you.


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: 2N5V351 (support for this PC)
Chassis Serial Number: 2N5V351
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082144DA0BF.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
38.22 Gigabytes Hard Drive Free Space

JLMS DVD-ROM XJ-HD166 [CD-ROM drive]
LITE-ON DVDRW LH-16W1P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JVA10JC, rev 3.16, SMART Status: Healthy 766 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 38.22 GB free

Network Drives
None detected

I am not sure if that is all the info that you need. I have tried a system restore to three different points and nothing. Please help me......Thanks

audio driver here at Dell http://support.euro.dell.com/support...atid =&impid=

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions