Sound driver won't pass windows logo testing!
07-30-2006, 11:30 AM
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Posts: 11
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Sound driver won't pass windows logo testing!
I recently wiped my hard drive and went to reinstall my sound driver but windows keeps telling me that it hasn't passed windows logo testing. I click install anyway and it shuts down my system. Can anyone help me??? Thanks.
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07-30-2006, 08:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
I recently wiped my hard drive and went to reinstall my sound driver but windows keeps telling me that it hasn't passed windows logo testing. I click install anyway and it shuts down my system. Can anyone help me??? Thanks.
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Need more info, make and model, or get belarc ( free ) copy and pstae report
http://www.belarc.com/free_download.html
Hope this helps 
__________________
Hope this helps
Barbara MCP
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07-31-2006, 10:56 AM
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Here is my Belarc report.
C:\Program Files\Belarc\Advisor\System\tmp\(Jcu-rpa8aywa6bs).html
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07-31-2006, 11:27 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
Here is my Belarc report.
C:\Program Files\Belarc\Advisor\System\tmp\(Jcu-rpa8aywa6bs).html
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it's not showing the report, highligh the report, copy and then paste into post.
Cheers
__________________
Hope this helps
Barbara MCP
Friends are
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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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07-31-2006, 12:55 PM
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Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 04 P8564A-ABA 752n 70000RE101IMPER
System Serial Number: MX223B2445 NA700
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 05/28/2002
Drives Memory Modules c,d
60.05 Gigabytes Usable Hard Drive Capacity
32.48 Gigabytes Hard Drive Free Space
HL-DT-ST DVD-ROM GDR8160B [CD-ROM drive]
MITSUMI CR-48XATE [CD-ROM drive]
3.5" format removeable media [Floppy drive]
SAMSUNG SV6003H [Hard drive] (60.06 GB) -- drive 0, s/n 0427J1DT412665, rev QQ100-07, SMART Status: Healthy 510 Megabytes Installed Memory
Slot 'J5G3' has 256 MB
Slot 'J5G2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.05 GB 32.48 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kevin 7/27/2006 1:15:08 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor
hp f50 [Monitor] (15.2"vis, s/n 12663, March 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
Lucent Win Modem
RAS Async Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 143.105.137.110 / 21
Gateway: 143.105.136.1
Dhcp Server: 143.105.8.174
Physical Address: 00:40:2B:37:11:CF
Networking Dns Servers: 143.105.8.180
143.105.48.176
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (4x)
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07-31-2006, 06:15 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 04 P8564A-ABA 752n 70000RE101IMPER
System Serial Number: MX223B2445 NA700
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 05/28/2002
Drives Memory Modules c,d
60.05 Gigabytes Usable Hard Drive Capacity
32.48 Gigabytes Hard Drive Free Space
HL-DT-ST DVD-ROM GDR8160B [CD-ROM drive]
MITSUMI CR-48XATE [CD-ROM drive]
3.5" format removeable media [Floppy drive]
SAMSUNG SV6003H [Hard drive] (60.06 GB) -- drive 0, s/n 0427J1DT412665, rev QQ100-07, SMART Status: Healthy 510 Megabytes Installed Memory
Slot 'J5G3' has 256 MB
Slot 'J5G2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.05 GB 32.48 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kevin 7/27/2006 1:15:08 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor
hp f50 [Monitor] (15.2"vis, s/n 12663, March 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
Lucent Win Modem
RAS Async Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 143.105.137.110 / 21
Gateway: 143.105.136.1
Dhcp Server: 143.105.8.174
Physical Address: 00:40:2B:37:11:CF
Networking Dns Servers: 143.105.8.180
143.105.48.176
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (4x)
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HP don't offer a driver for the onboard audio for the Pavilion 752n, it's AD1885, but Intel do
Set a System Restore Point before installing driver just in case
Then go here to Intel http://downloadfinder.intel.com/scri...5&submit=Go%21
it's No:4 in the list
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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07-31-2006, 09:08 PM
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Posts: 11
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So I downloaded the driver from the link and unzipped it. But now I don't know how to install it. I've tried every .exe file there is.
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07-31-2006, 10:19 PM
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Posts: 11
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Forget the last post. I got the setup to run finally but after it installed all of the files it said "Driver not found. Reboot the system and try again."
After rebooting the install new hardware wizard came up to install new hardware but it couldn't find the right software for it.
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08-01-2006, 06:26 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
Forget the last post. I got the setup to run finally but after it installed all of the files it said "Driver not found. Reboot the system and try again."
After rebooting the install new hardware wizard came up to install new hardware but it couldn't find the right software for it.
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Done some more digging, the audio is Realtek ALC202, go here to Realtek
http://www.realtek.com.tw/downloads/...&Software=True
download the (Excution file) save to desktop, then double click to install
The site can be slow
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-02-2006, 03:19 PM
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So I downloaded the driver from realtek and I still got the same logo testing message. I hit install anyway and rebooted my system. After the reboot windows attempted to install the hardware but my system shut down while attempting it.
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08-02-2006, 06:54 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
So I downloaded the driver from realtek and I still got the same logo testing message. I hit install anyway and rebooted my system. After the reboot windows attempted to install the hardware but my system shut down while attempting it.
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Set a System Restore Point before installing driver just in case
Then go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21
download and install No:4 INF Update utilty ( this is the Chipset driver ) then RESTART your comp, then install the Realtek driver again
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 08-06-2006 at 10:20 AM.
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08-02-2006, 10:50 PM
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Posts: 11
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Okay so I downloaded this new file and it installed fine, no warnings of any kind. So I restarted my system as it prompted me to do and after the restart my computer was on for two minutes or so and just shut off. Grrrr.
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08-04-2006, 07:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
Okay so I downloaded this new file and it installed fine, no warnings of any kind. So I restarted my system as it prompted me to do and after the restart my computer was on for two minutes or so and just shut off. Grrrr.
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Can you check this for me
Check Control Panel / Sound & Audio Devices / Properties / Audio Tab / Sound Playback click on down arrow and check that the correct audio device is selected; something like modem line 0 playback might have been substituted for the proper audio device. Information by Jim Pivonka.
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-05-2006, 09:56 AM
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Registered User
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Join Date: Jul 2006
Posts: 11
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I checked the control panel and it says that I have no audio device.
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08-06-2006, 08:46 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by panish
I checked the control panel and it says that I have no audio device.
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panish, I'm stumped, I think you are looking at a Format and Clean install of Win XP, sorry I could'nt be more help.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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