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  #1  
Old 11-20-2006, 11:22 AM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
Sound problems, drivers disappeared

Hey there, would appreciate any help as this is really troubling me...

This is what happened...
Was playing some games, suddenly my speakers+head phones started to make scrambling noises and would stop and start. Then after a few minutes the scrambling would continue to the point where there would be no sound. This would always happen when I play music or games (anything to do with sound). The computer would have no sound after that and an ASUS Audio program would pop up ask to re-connect the speakers and when i would click ok, that blue screen would come up and my system would reboot automatically.
When i would go back into windows after rebooting there would be no sound, i looked into Sound and Audio Devices in Control Panel and it would say there is No Audio Device.
I had installed service pack 2 and had all the drivers up-to-date. Tried re-installing same sound drivers and different sound drivers, but nothing would work.
Just formatted my pc, was going fine...sound was working, updated the drivers, scrambling again...same thing happened again!
Need some help please.

Here is one of those Belarc Reports

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) System Serial Number: 123456789000
Asset Tag: 123456789000
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Serial Number: 123456789000
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1002 11/26/2004
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
174.39 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
LITEON CD-ROM LTN526S
3.5" format removeable media [Floppy drive]

ST3160827AS [Hard drive] (160.04 GB) -- drive 1
ST3160827AS [Hard drive] (160.04 GB) -- drive 0, s/n 5MT05MSE, rev 3.42, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 156.59 GB free
d: (NTFS on drive 1) 160.04 GB 17.80 GB free

Controllers Display
Standard floppy disk controller
NVIDIA CK804 ADMA Controller (v2.7) (2x)
NVIDIA CK804 Parallel ATA Controller (v2.7) WinFast PX6800 GT/Ultra [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HMEY103778, January 2005)
Bus Adapters Multimedia
Silicon Image SiI 3114 SoftRaid 5 Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Root Hub (2x)
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  #2  
Old 11-20-2006, 08:07 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by punkish09
Hey there, would appreciate any help as this is really troubling me...

This is what happened...
Was playing some games, suddenly my speakers+head phones started to make scrambling noises and would stop and start. Then after a few minutes the scrambling would continue to the point where there would be no sound. This would always happen when I play music or games (anything to do with sound). The computer would have no sound after that and an ASUS Audio program would pop up ask to re-connect the speakers and when i would click ok, that blue screen would come up and my system would reboot automatically.
When i would go back into windows after rebooting there would be no sound, i looked into Sound and Audio Devices in Control Panel and it would say there is No Audio Device.
I had installed service pack 2 and had all the drivers up-to-date. Tried re-installing same sound drivers and different sound drivers, but nothing would work.
Just formatted my pc, was going fine...sound was working, updated the drivers, scrambling again...same thing happened again!
Need some help please.

Here is one of those Belarc Reports

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) System Serial Number: 123456789000
Asset Tag: 123456789000
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Serial Number: 123456789000
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1002 11/26/2004
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
174.39 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
LITEON CD-ROM LTN526S
3.5" format removeable media [Floppy drive]

ST3160827AS [Hard drive] (160.04 GB) -- drive 1
ST3160827AS [Hard drive] (160.04 GB) -- drive 0, s/n 5MT05MSE, rev 3.42, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 156.59 GB free
d: (NTFS on drive 1) 160.04 GB 17.80 GB free

Controllers Display
Standard floppy disk controller
NVIDIA CK804 ADMA Controller (v2.7) (2x)
NVIDIA CK804 Parallel ATA Controller (v2.7) WinFast PX6800 GT/Ultra [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HMEY103778, January 2005)
Bus Adapters Multimedia
Silicon Image SiI 3114 SoftRaid 5 Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Root Hub (2x)

I have 2 versions of this board, Deluxe and Premium, they use Realtek ALC850, before installing any audio drivers update the chipset drivers it is listed under Others in the link http://support.asus.com.tw/download/...Language=en-us
Restart comp after installation and before installing audio drivers

then go to Realtek to get the most up to date drivers http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Excutable file) save to desktop, double click to install

The site is slow

Set System restore Points before installing each driver just in case

Hope this helps
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 11-20-2006, 08:44 PM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
Thanks for the help! i'll try this out
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  #4  
Old 11-20-2006, 08:53 PM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
Still doesn't work...
Maybe my soundcard is dead but now and again i can get sound to work but then does the scrambling thing again...

Just looked in Sound and Audio Devices and says No Audio Device.

What else can we try??
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  #5  
Old 11-20-2006, 09:15 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by punkish09
Still doesn't work...
Maybe my soundcard is dead but now and again i can get sound to work but then does the scrambling thing again...

Just looked in Sound and Audio Devices and says No Audio Device.

What else can we try??

Check these out
Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic.

Hope this helps
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #6  
Old 11-20-2006, 09:34 PM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
As for the first idea,
http://img152.imageshack.us/img152/5...dioprobyz5.jpg
Can't select anything...


For the second idea, was already automatic

Any other tricks?
Anything you can get me to do or look at to see if its a driver issue or something is wrong with my sound card??

Thanks for all your help so far
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  #7  
Old 11-20-2006, 09:41 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by punkish09
As for the first idea,
http://img152.imageshack.us/img152/5...dioprobyz5.jpg
Can't select anything...


For the second idea, was already automatic

Any other tricks?
Anything you can get me to do or look at to see if its a driver issue or something is wrong with my sound card??

Thanks for all your help so far

Just looked at mine, at bottom I don't have tick in "Use only default devices"
I'm not sure if it makes any difference but worth a try

Are you useing the onboard or a sound card, onboard are on the I/O plate about midway up the tower, a sound card jacks will be much lower down in an expansion slot, by any chance do you have 2 sets of radio jacks,

Look at this as well
Found this at Annoyances.org
Here is the REAL answer!! =)
Tuesday, August 12, 2003 at 9:03 pm
Posted by Snipe (1 messages posted)

I found this instructions when looking for an answer to this exact same problem, I followed the directions and wala! I now can see my sound card inthe greyed out areas again! Try it out fellas! Carl's solution worked like a charm for me, once I actually read it carefully enough to understand what was going on. It's truly a stroke of genius, and I strongly suggest you try his process before you go reinstalling your entire operating system. To recap in detail (for Windows XP; YMMV): 1. From Device Manager (be sure to select View/Show hidden devices), find the 'ISAPNP Read Data Port' device from the System Devices list. (Of note: once I successfully repaired this problem, this device no longer appears.) 2. Right click the ISAPNP device, and select "Update Driver" 3. Select "Install from a list or specific location" 4. Select "Don't search. I will choose the driver to install." 5. The step I left out on prior trials: UNSELECT "Show Compatible Hardware" 6. Be sure that "(Standard System Devices)" is selected under Manufacturer. 7. Under Model, scroll down until you see "Plug and Play Software Device Enumerator". Select this item, and select "Next>". 8. You will receive some frightening error message that you should probably disregard. 9. Complete the installation of the driver. You will see your device list magically change before your eyes. The other PNP devices will mysteriously become enabled and active. If not, restart. Thank you for posting this solution; it has saved endless hours of reinstallation, and perhaps a marriage as well.

Cheers
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )

Last edited by bookworm : 11-20-2006 at 09:47 PM.
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  #8  
Old 11-21-2006, 12:36 AM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
I think i have an onboard.

I tried the instructions you gave me, they didnt work, ill give it another shot thanks
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  #9  
Old 11-21-2006, 04:47 AM
punkish09 Offline
Registered User
 
Join Date: Nov 2006
Posts: 9
Thank you very very much for helping me, but i still have a slight problem.
After all this fuss i decided to format again...
This is what happened.

- Formatted my computer

- Went to that link you gave me for latest chipset drivers http://support.asus.com.tw/download/...Language=en-us

- Installed latest drivers
BUT not the audio driver or GFX driver yet.

- Installed audio driver. Used the driver on the CD the motherboard came with doing so because all these new drivers wouldnt fix the problem.
Realtek ALC850 Driver -- Realtek AC'97 Audio A3.66

- Installed nicely on the fresh XP, sound was working!

- Went into Sounds and Audio Devices Property in Control Panel
TOOK SCREENSHOTS:
http://img157.imageshack.us/img157/2...odevicedy0.jpg

- Opened Device Manager
TOOK SCREENSHOT:
http://img299.imageshack.us/img299/8...managerld1.jpg

- Then I Installed the latest driver for my Leadtek PX6800 GT

- Restarted the comp

- Computer booted, didn't touch anything..This came up (Would always come up in the past before my sound would stuff up)
http://img85.imageshack.us/img85/6971/asusprogcz9.jpg

http://img150.imageshack.us/img150/5...eenjpegrp1.jpg

- Closed it that program, opened again CLOSED IT and the program froze which then that blue screen came up

- Rebooted the comp, sound wouldnt work
I SCREENSHOT THIS LOG THING AFTER BLUE SCREEN REBOOTED MY PC
http://img135.imageshack.us/img135/8...nreportix5.jpg

- Took a screen shot of Start up programs
http://img135.imageshack.us/img135/4757/startupnd6.jpg



Any ideas??
After installed the latest driver of my GFX card that ASUS program popped out of no where and it seems everything went downhill from there. When i used older drivers for my GFX card i would never see that program or have this kind of problem? .

- I went back into Sounds and Audio Devices Properties and there is No Audio Device listed.

- Opened Device Manager, look at the comparisons before and after sound wouldnt work.

BEFORE AND AFTER SCREENSHOT OF DEVICE MANAGER:
http://img297.imageshack.us/img297/9...ruk6111en0.jpg

BEFORE AND AFTER SCREENSHOT OF SOUNDS AND AUDIO DEVICES PROPERTIES:
http://img221.imageshack.us/img221/3...eafter2wm6.jpg

I hope this will help solve this problem

Thanks in advance...

Last edited by punkish09 : 11-21-2006 at 05:01 AM.
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  #10  
Old 11-21-2006, 08:49 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by punkish09
Thank you very very much for helping me, but i still have a slight problem.
After all this fuss i decided to format again...
This is what happened.

- Formatted my computer

- Went to that link you gave me for latest chipset drivers http://support.asus.com.tw/download/...Language=en-us

- Installed latest drivers
BUT not the audio driver or GFX driver yet.

- Installed audio driver. Used the driver on the CD the motherboard came with doing so because all these new drivers wouldnt fix the problem.
Realtek ALC850 Driver -- Realtek AC'97 Audio A3.66

- Installed nicely on the fresh XP, sound was working!

- Went into Sounds and Audio Devices Property in Control Panel
TOOK SCREENSHOTS:
http://img157.imageshack.us/img157/2...odevicedy0.jpg

- Opened Device Manager
TOOK SCREENSHOT:
http://img299.imageshack.us/img299/8...managerld1.jpg

- Then I Installed the latest driver for my Leadtek PX6800 GT

- Restarted the comp

- Computer booted, didn't touch anything..This came up (Would always come up in the past before my sound would stuff up)
http://img85.imageshack.us/img85/6971/asusprogcz9.jpg

http://img150.imageshack.us/img150/5...eenjpegrp1.jpg

- Closed it that program, opened again CLOSED IT and the program froze which then that blue screen came up

- Rebooted the comp, sound wouldnt work
I SCREENSHOT THIS LOG THING AFTER BLUE SCREEN REBOOTED MY PC
http://img135.imageshack.us/img135/8...nreportix5.jpg

- Took a screen shot of Start up programs
http://img135.imageshack.us/img135/4757/startupnd6.jpg



Any ideas??
After installed the latest driver of my GFX card that ASUS program popped out of no where and it seems everything went downhill from there. When i used older drivers for my GFX card i would never see that program or have this kind of problem? .

- I went back into Sounds and Audio Devices Properties and there is No Audio Device listed.

- Opened Device Manager, look at the comparisons before and after sound wouldnt work.

BEFORE AND AFTER SCREENSHOT OF DEVICE MANAGER:
http://img297.imageshack.us/img297/9...ruk6111en0.jpg

BEFORE AND AFTER SCREENSHOT OF SOUNDS AND AUDIO DEVICES PROPERTIES:
http://img221.imageshack.us/img221/3...eafter2wm6.jpg

I hope this will help solve this problem

Thanks in advance...

It's late, I'll get the manual out and check also check the MoBo driver disk and see whats going on, it may need going into BIOS

Cheers
__________________
Hope this helps

Barbara MCP

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Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #11  
Old 11-22-2006, 01:23 AM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
What do you want me to do?? im all ears

update: I turned off the pc before bed last night, when i turned on the pc in the morning the sound was working normally. then that blue screen came up and rebooted my pc.. now i have no audio... wats this blue screen ? and how can i fix it?
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  #12  
Old 11-23-2006, 10:25 AM
The_templeguard Offline
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Join Date: Nov 2006
Posts: 1
I have been looking for an answer to this problem for probably half a year without really finding anyone, so I hope that you can find a way to solve the problem.

It seems that I have the exact same problem as Punkish except that my motherboard is doing other weird stuff. I'm having the exact same motherboard as him.. Have tried all the ways to solve as they were mentioned here. And like punkish I got nothing out of that really.. Just the same as him... I have been using an USB - Headset, but now it failed so I would like to revive my old motherboard driver so I actually can play games with sound for once..

Last edited by The_templeguard : 11-23-2006 at 02:33 PM.
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  #13  
Old 11-23-2006, 07:56 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by punkish09
What do you want me to do?? im all ears

update: I turned off the pc before bed last night, when i turned on the pc in the morning the sound was working normally. then that blue screen came up and rebooted my pc.. now i have no audio... wats this blue screen ? and how can i fix it?

Can you check Event Viewer to see what the problem could be

Right click My Computer / Manage / expand Event Viewer / System / look for red x's or yellow warning triangles / right click - then click the link to M$ Help & Support - agree to send link - What does it say

Cheers
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #14  
Old 11-27-2006, 01:51 AM
punkish09 Offline
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Join Date: Nov 2006
Posts: 9
Ok says this...

Details
Product: Windows Operating System
Event ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

Explanation
A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.


and this is the 1001 report

Details
Product: Windows Operating System
Event ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A dump was saved in: %2.

Explanation
The computer has restarted from a bugcheck. The event log contains details about the cause of the bugcheck.


User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.

What to expect

Microsoft actively analyzes all error reports and prioritizes them based on the number of customers affected by the error signature contained in the report. When a report is submitted, Microsoft will try to determine the cause of the error, categorize it according to the type of issue encountered, and send you relevant information when such information is available. However, because error reports do not always contain enough information to positively identify the source of the issue, Microsoft may might need to collect a number of similar reports from other customers before a pattern is discovered. Although Microsoft might not be able to provide a solution for your particular error at this time, all information submitted is used to further improve the quality and reliability of our products.
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  #15  
Old 11-27-2006, 06:24 PM
jc_oz Offline
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Join Date: Nov 2006
Posts: 1
Hello!!!

First, sorry for my bad English.

punkish09, in the description of your problem, I saw exactly my problem. The same mother board. The same symptoms, the same sequence of errors.

In my case the problem was with the NForce4 chipset. it was heating. It's temp its temperature arrived 45ºC. The problem? The chipset's cooler stopped work. I don't know if you know, but the chipset's cooler of Asus A8N-SLI is very problematic. It simply stops work.

I really don't know if this will help you. That was my problem. Hope this helps.
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