No sound - Multimedia Audio Controller

[nvled]

thank you very very much, it works perfectly, happy holidays keep up wonderfull work!

[kaanuk]

My sound doesnt work..in the drivers part it says that multimedia audio controller isnt installed properly. Also if you are going to tell me to go to this site : http://www.realtek.com.tw/downloads/...tDown=false#AC


i've been here and downloaded most of those files and it still doesnt work..infact during the installation the pc shuts down



Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SONY
User Name Seyhan

Motherboard
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Unknown
Motherboard Chipset SiS 651
System Memory 480 MB (PC2700 DDR SDRAM)
BIOS Type Award Medallion (02/25/04)

Display
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive SONY DVD RW DW-U55A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 152617 MB (148649 MB free)

Input
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter BT Voyager 1055 Laptop Adapter (192.168.1.65)
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC

Peripherals
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device BT Voyager 1055 Laptop Adapter
USB Device Camera
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device

[bookworm]

Originally Posted by kaanuk

My sound doesnt work..in the drivers part it says that multimedia audio controller isnt installed properly. Also if you are going to tell me to go to this site : http://www.realtek.com.tw/downloads/...tDown=false#AC


i've been here and downloaded most of those files and it still doesnt work..infact during the installation the pc shuts down



Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SONY
User Name Seyhan

Motherboard
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Unknown
Motherboard Chipset SiS 651
System Memory 480 MB (PC2700 DDR SDRAM)
BIOS Type Award Medallion (02/25/04)

Display
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive SONY DVD RW DW-U55A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 152617 MB (148649 MB free)

Input
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter BT Voyager 1055 Laptop Adapter (192.168.1.65)
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC

Peripherals
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device BT Voyager 1055 Laptop Adapter
USB Device Camera
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device

It's not giveing the motherboard, what make and model is your comp,

Cheers

[kaanuk]

Originally Posted by bookworm

It's not giveing the motherboard, what make and model is your comp,

Cheers

Sony Vaio PCV-W2. This site shows the pic of the pc i have : http://vaio.sony-europe.com/view/Sho...=PM+W+ Series

[huked on fonix]

(I am reposting this from another thread.)

Hello... I'm having about the same problem as a bunch of other people here.

Here it goes... (thanks in advance)

I have an Abit AN8 32X motherboard with an AMD Athlon 64 X2 4800+ Dual Core processor. The computer is running Windows XP Home Edition with SP2.

I have a Creative SoundBlaster Live! 5.1 sound card that is working fine, but I am trying to get the motherboard's integrated sound controller working because it has some features I'd like to use. Right now it shows up in the Device Manager as a Multimedia Audio Controller with an exclamation mark next to it. I had to go into the Phoenix - Award BIOS CMOS Setup Utility and set the OnChip Audio Controller under Integrated Peripherals to Auto (as opposed to Disabled) if that means anything to you.

The motherboard's setup disc has a driver for the sound controller (Realtek AC'97) and I have installed it but can't get it working for the Multimedia Audio Controller. When I used the Reinstall Driver in the device's properties, the Hardware Update Wizard was able to locate the Realtek AC'97 Audio driver but when it tries to install the software it abruptly stops and says:

An error occurred during the installation of the device.
Access is denied.

I tried doing the same with drivers I found on both the RealTek and Abit websites (uninstalling the previous versions to prevent conflict) and I got the same results.

This is giving me a headache -__- and any help at all would be greatly appreciated....

Edit: ...and I did disable the anti-virus software. I also tried installing the software with the Creative sound card removed and that had no effect.

[bookworm]

Originally Posted by kaanuk

Sony Vaio PCV-W2. This site shows the pic of the pc i have : http://vaio.sony-europe.com/view/Sho...=PM+W+ Series

Can't find a PCV-W2 it leads me to a PCV-W20 model, here is the link, http://esupport.sony.com/US/perl/swu...eType=Original

the audio driver is SiS 7012 same as audio adapter shown in your report. If you get the serial number from the label on the tower and go to Sony it will link you to your drivers. If you decide to install this driver

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[bookworm]

Originally Posted by huked on fonix

(I am reposting this from another thread.)

Hello... I'm having about the same problem as a bunch of other people here.

Here it goes... (thanks in advance)

I have an Abit AN8 32X motherboard with an AMD Athlon 64 X2 4800+ Dual Core processor. The computer is running Windows XP Home Edition with SP2.

I have a Creative SoundBlaster Live! 5.1 sound card that is working fine, but I am trying to get the motherboard's integrated sound controller working because it has some features I'd like to use. Right now it shows up in the Device Manager as a Multimedia Audio Controller with an exclamation mark next to it. I had to go into the Phoenix - Award BIOS CMOS Setup Utility and set the OnChip Audio Controller under Integrated Peripherals to Auto (as opposed to Disabled) if that means anything to you.

The motherboard's setup disc has a driver for the sound controller (Realtek AC'97) and I have installed it but can't get it working for the Multimedia Audio Controller. When I used the Reinstall Driver in the device's properties, the Hardware Update Wizard was able to locate the Realtek AC'97 Audio driver but when it tries to install the software it abruptly stops and says:

An error occurred during the installation of the device.
Access is denied.

I tried doing the same with drivers I found on both the RealTek and Abit websites (uninstalling the previous versions to prevent conflict) and I got the same results.

This is giving me a headache -__- and any help at all would be greatly appreciated....

Edit: ...and I did disable the anti-virus software. I also tried installing the software with the Creative sound card removed and that had no effect.

Does Realtek AC'97 appear in Device Manager under Sound,video and game controllers. Also look at this
Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

Hope this helps

[huked on fonix]

Realtek AC'97 is nowhere to be seen in Device Manager. The only option under the tabs in Sound and Audio Devices is the SoundBlaster card. I am pretty sure the problem is driver/controller related. I have verified that Realtek AC'97 is indeed installed on the system.

[kaanuk]

Originally Posted by bookworm

Can't find a PCV-W2 it leads me to a PCV-W20 model, here is the link, http://esupport.sony.com/US/perl/swu...eType=Original

the audio driver is SiS 7012 same as audio adapter shown in your report. If you get the serial number from the label on the tower and go to Sony it will link you to your drivers. If you decide to install this driver

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

on the link u gave i downloaded the sis7012 driver installed it but it still doesnt work..then i went to sonyvaio website put in my serial number but i cannot see a audio driver there ...this is the link http://www.vaio-link.com/downloads/s...elect.asp?l=en

[bookworm]

Originally Posted by huked on fonix

Realtek AC'97 is nowhere to be seen in Device Manager. The only option under the tabs in Sound and Audio Devices is the SoundBlaster card. I am pretty sure the problem is driver/controller related. I have verified that Realtek AC'97 is indeed installed on the system.

Have you tried just double clicking the Realtek driver, if you downloaded the (Executable file) it is an exe self extracting file and will install itself

Hope this helps