Device Problems (Multimedia audio controll)
01-13-2007, 05:18 PM
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Join Date: Jan 2007
Posts: 7
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Device Problems (Multimedia audio controll)
Hello,
I was wondering if you can spare some time to help with my problem please. Its been driving me nuts.
My pc currently has no sound, what appears to be the problem is my multimedia audio controller has the yellow ?/! next to it. This occurred after reformatting the pc. If comp specs are what you need then hopefully this helps...
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Asus P4SD-LA (3 PCI, 1 AGP, 4 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset Intel Breeds Hill i848P
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type AMI (07/26/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce FX 5500 (256 MB)
3D Accelerator nVIDIA GeForce FX 5500
Monitor Medion MD7479AF [19" LCD] (730)
Multimedia:
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive SAMSUNG SP1614C (160 GB, 7200 RPM, SATA)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive HL-DT-ST DVD-ROM GDR8163B (16x/52x DVD-ROM)
Optical Drive LITE-ON DVD+RW SOHW-822S
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 152617 MB (131238 MB free)
Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.192)
Modem Agere Systems PCI Soft Modem
Peripherals:
Printer AGFA-AccuSet v52.3
Printer hp psc 1310 series
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device eHome Infrared Transceiver
USB Device hp psc 1310 series (DOT4USB)
USB Device hp psc 1310 series
USB Device Logitech QuickCam Express #2
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
Apart from that, I also have the same problems with the multimedia Video controller and the eHome infrared transciever, but as long as my sound comes back its as good as gone. If i need to post any other details then that is fine.
All help would be Extremely appreciated. Thanks, Jim
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01-15-2007, 02:57 AM
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Join Date: Jun 2004
Location: United Kingdom
Posts: 1,297
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Your post shows two audio controllers both enabled (Intel AC97 & Creative Audigy). You can only have one enabled at any one time, otherwise they will conflict with one another. The conflict may be the cause of your problem.
If you wish to use the integrated audio (Intel AC97) you should uninstall the Creative card. If you want to use the Creative card you should go into the BIOS setup and disable the Intel AC97.
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01-15-2007, 06:04 PM
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Join Date: Jan 2007
Posts: 7
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oh right thanks for the help, ill post as soon as i've done it, btw is that the main problem or is it a side-issue?
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01-24-2007, 05:28 PM
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Join Date: Jan 2007
Posts: 7
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Hmm... I can't find the Creative files/uninstall anywhere on this comp - does it exist?? (I dont have cd either) Any help here wud be appreciated
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02-11-2007, 05:29 PM
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Posts: 7
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it appears that the creative isnt on the comp, assuming that, would it be possible to have some help regarding the realtek card? thanks
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02-12-2007, 09:18 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,317
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Quote:
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Originally Posted by quigonjim
Hello,
I was wondering if you can spare some time to help with my problem please. Its been driving me nuts.
My pc currently has no sound, what appears to be the problem is my multimedia audio controller has the yellow ?/! next to it. This occurred after reformatting the pc. If comp specs are what you need then hopefully this helps...
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Asus P4SD-LA (3 PCI, 1 AGP, 4 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset Intel Breeds Hill i848P
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type AMI (07/26/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce FX 5500 (256 MB)
3D Accelerator nVIDIA GeForce FX 5500
Monitor Medion MD7479AF [19" LCD] (730)
Multimedia:
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive SAMSUNG SP1614C (160 GB, 7200 RPM, SATA)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive HL-DT-ST DVD-ROM GDR8163B (16x/52x DVD-ROM)
Optical Drive LITE-ON DVD+RW SOHW-822S
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 152617 MB (131238 MB free)
Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.192)
Modem Agere Systems PCI Soft Modem
Peripherals:
Printer AGFA-AccuSet v52.3
Printer hp psc 1310 series
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device eHome Infrared Transceiver
USB Device hp psc 1310 series (DOT4USB)
USB Device hp psc 1310 series
USB Device Logitech QuickCam Express #2
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
Apart from that, I also have the same problems with the multimedia Video controller and the eHome infrared transciever, but as long as my sound comes back its as good as gone. If i need to post any other details then that is fine.
All help would be Extremely appreciated. Thanks, Jim
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Is this a HP comp, if so get Belarc http://www.belarc.com/free_download.html
don't show software or win updates, the motherboard is dumy, belarc may give more clues
Hope this helps 
__________________
Hope this helps
Barbara MCP
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02-14-2007, 03:18 PM
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Registered User
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Join Date: Jan 2007
Posts: 7
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Righty o downloaded Belarc and these are the results;
Windows XP Home Edition Service Pack 2 (build 2600)
HP Pavilion 061 PJ378AA-ABU m1070.uk 0fS0114RE101OXFOR00
System Serial Number: CZB435096Y GB430
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board b
Board: ASUSTeK Computer INC. Oxford 1.xx
Serial Number: X312345678
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.27 07/26/2004
Controllers
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Display
NVIDIA GeForce FX 5500 [Display adapter]
MED MD7479AF [Monitor] (18.8"vis, s/n 730, April 2004)
Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Multimedia
Realtek AC'97 Audio
Thanks
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02-14-2007, 04:00 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,317
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Quote:
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Originally Posted by quigonjim
Righty o downloaded Belarc and these are the results;
Windows XP Home Edition Service Pack 2 (build 2600)
HP Pavilion 061 PJ378AA-ABU m1070.uk 0fS0114RE101OXFOR00
System Serial Number: CZB435096Y GB430
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board b
Board: ASUSTeK Computer INC. Oxford 1.xx
Serial Number: X312345678
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.27 07/26/2004
Controllers
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Display
NVIDIA GeForce FX 5500 [Display adapter]
MED MD7479AF [Monitor] (18.8"vis, s/n 730, April 2004)
Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Multimedia
Realtek AC'97 Audio
Thanks
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Check these first
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.Should be Realtek AC'97
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
The driver is here http://www.realtek.com.tw/downloads/...&GetDown=false
download the (Executable file) save to desktop, double click to install
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-14-2007, 06:32 PM
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Registered User
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Join Date: Jan 2007
Posts: 7
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hmm i checked, downloaded the exe file installed it - i still have the MAC device question mark-labelled & just rough noises coming from the speaker when i move the mouse/click a new page etc. any further suggestions would be appreciated
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02-14-2007, 08:17 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,317
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Quote:
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Originally Posted by quigonjim
hmm i checked, downloaded the exe file installed it - i still have the MAC device question mark-labelled & just rough noises coming from the speaker when i move the mouse/click a new page etc. any further suggestions would be appreciated
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Check this again
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.See if realtek is in the drop down llist
Go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21
No:1 INF Update Utility - install then RESTART your comp, then install audio again.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-07-2007, 01:15 PM
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Registered User
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Join Date: Jan 2007
Posts: 7
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hi again,
I checked the sound playback again and it says Realtek AC97 Audio and it 'says' its working however i still have the same problem after d-ling and installing the inf utility; I'm sorry about the bother but any other suggestions would be appreciated
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03-07-2007, 06:29 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,317
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Quote:
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Originally Posted by quigonjim
hi again,
I checked the sound playback again and it says Realtek AC97 Audio and it 'says' its working however i still have the same problem after d-ling and installing the inf utility; I'm sorry about the bother but any other suggestions would be appreciated
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Check this
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
Cheers
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-19-2007, 08:51 AM
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Registered User
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Join Date: Mar 2007
Posts: 4
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Hi,
I am also experiencing the same issues.
I re-installed Windows XP Pro SP2 today and I can't get the audio to work.
I have the exact same audio cards.
I downloaded the Realtek driver thingy you linked to and it installed fine, I enabled the on-board sound in BIOS but I still don't get any sound.
The "Windows audio service" is set to automatic.
Before I installed the drivers for the Realtek audio, I wasn't able to start the game Grand Theft Auto: San Andreas because it said I didn't have a sound card installed.
Now I can start the game but I get no sounds.
What do I have to do to get the sound to work?
Thanks in advance,
Fiskfest
Edit: I have a Compaq Presario 8000 with a 5.1 audio system if it matters.
Last edited by fiskfest : 03-19-2007 at 08:55 AM.
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03-19-2007, 08:57 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,317
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Quote:
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Originally Posted by fiskfest
Hi,
I am also experiencing the same issues.
I re-installed Windows XP Pro SP2 today and I can't get the audio to work.
I have the exact same audio cards.
I downloaded the Realtek driver thingy you linked to and it installed fine, I enabled the on-board sound in BIOS but I still don't get any sound.
The "Windows audio service" is set to automatic.
Before I installed the drivers for the Realtek audio, I wasn't able to start the game Grand Theft Auto: San Andreas because it said I didn't have a sound card installed.
Now I can start the game but I get no sounds.
What do I have to do to get the sound to work?
Thanks in advance,
Fiskfest
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Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device. See if Realtek is an option
Cheers
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-19-2007, 09:03 AM
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Registered User
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Join Date: Mar 2007
Posts: 4
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It says "Realtek AC97 Audio" everywhere...  |
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