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Multimedia Audio Controller and Video Controller problems

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  #1  
Old 02-05-2007, 03:35 PM
geollyn Offline
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Join Date: Feb 2007
Posts: 3
Multimedia Audio Controller and Video Controller problems

I reformatted my computer yesterday because of a corrupt or missing file and since I reinstalled windows, I can't get any sound and, being the musician I am, it's killing me.

My device manager gives me two yellow !s next to two devices (three, if you include my webcam, which also won't work since the reformat). They are: Multimedia Audio Controller and Video Controller (VGA compatible).

I used that Belarc Analysis programme to determine the spec of my system for you too:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) FUJITSU SIEMENS D1740
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.05 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: FUJITSU SIEMENS D1740 S26361-D1740
Bus Clock: 533 megahertz
BIOS: FUJITSU SIEMENS // Phoenix Technologies Ltd. 5.00 R1.05.1740 08/02/2004


Please help!

Daniel
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  #2  
Old 02-05-2007, 06:48 PM
bookworm's Avatar
bookworm Online
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,013
Quote:
Originally Posted by geollyn
I reformatted my computer yesterday because of a corrupt or missing file and since I reinstalled windows, I can't get any sound and, being the musician I am, it's killing me.

My device manager gives me two yellow !s next to two devices (three, if you include my webcam, which also won't work since the reformat). They are: Multimedia Audio Controller and Video Controller (VGA compatible).

I used that Belarc Analysis programme to determine the spec of my system for you too:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) FUJITSU SIEMENS D1740
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.05 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: FUJITSU SIEMENS D1740 S26361-D1740
Bus Clock: 533 megahertz
BIOS: FUJITSU SIEMENS // Phoenix Technologies Ltd. 5.00 R1.05.1740 08/02/2004


Please help!

Daniel

theSE drivers are all on-board http://download.fujitsu-siemens.com/crosslink.asp

Top Right Enter Ident Nr-type S26361-D170 and choose Audio Video OS Win XP

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Cheers
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )

Last edited by bookworm : 02-05-2007 at 06:58 PM.
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  #3  
Old 02-06-2007, 10:40 AM
geollyn Offline
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Join Date: Feb 2007
Posts: 3
Thanks, but

I did that and, although it took some shuffling (you typo-d my computer model! So it was getting error messages for ages.. Duh! Silly me. Typoes happen to the best of us).

It's fixed my sound, but that other Video Controller VGA thing.. There wasn't a Video option where you suggested...
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  #4  
Old 02-08-2007, 08:26 PM
bookworm's Avatar
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Location: Lancashire England
Posts: 10,013
Quote:
Originally Posted by geollyn
I did that and, although it took some shuffling (you typo-d my computer model! So it was getting error messages for ages.. Duh! Silly me. Typoes happen to the best of us).

It's fixed my sound, but that other Video Controller VGA thing.. There wasn't a Video option where you suggested...

Go back to link http://support.fujitsu-siemens.com/crosslink.asp
sorry about typing error S26361-D1740
select Graphic, it's your Video driver

Hope this helps
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #5  
Old 02-09-2007, 12:07 PM
nina_caz's Avatar
nina_caz Offline
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Join Date: Feb 2007
Location: manchester, England
Posts: 3
Hi,
I don't know much about computers but I'm in desperate need of help. Or my PC is goin out the window! My Multimedia Audio controller has a huge yellow question mark next to it in the device manager. And i dont know how to fix it. I've got the Belarc comp summary thing i've seen you advise to use.
PRETTY PRETTY PLEASE HELP!!!!!!!


Computer Profile Summary
Computer Name: Nina-e364d5d761 (in WORKGROUP)
Profile Date: Friday, February 09, 2007 5:39:03 PM
Advisor Version: 7.2h
Windows Logon: nina_caz


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows 2000 Professional Service Pack 3 (build 2195) VIA Technologies, Inc. VT8363
Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz AMD Duron
32 kilobyte primary memory cache
4096 kilobyte secondary memory cache Board: 8363-686A
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 08/31/2000
Drives Memory Modules c,d
9.99 Gigabytes Usable Hard Drive Capacity
1.58 Gigabytes Hard Drive Free Space

AOPEN COM5232/AAH [CD-ROM drive]
SAMSUNG CD-ROM SC-152L

WDC WD100BB-00AUA1 [Hard drive] (10.01 GB) -- drive 0, s/n WD-WMA6Z2315032, rev 18.20D18, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'BANK_0' has 128 MB
Slot 'BANK_1' has 128 MB
Slot 'BANK_2' has 256 MB
Slot 'BANK_3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 9.99 GB 1.58 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
nina_caz 2/9/2007 5:29:28 PM (admin)
local system accounts
Administrator never (admin)
Guest never


Marks a disabled account; Marks a locked account Windows NT Fax Driver on MSFAX:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVidia Riva TNT2 Model 64 [Display adapter]
LGE 13.8 [Monitor] (13.8"vis, June 2000)
Bus Adapters Multimedia
VIA USB Universal Host Controller (2x) Bluetooth Audio
Communications Other Devices
Bluetooth DUN Modem
Bluetooth Fax Modem
Bluetooth LAP Modem
Bluetooth LAP Modem #2


Bluetooth PAN Network Adapter
Dhcp Server: 192.168.2.10
Physical Address: 00:0A:94:14:FC:F5
USB Cable Modem 351000
primary Auto IP Address: 81.102.191.230 / 22
Gateway: 81.102.188.1
Dhcp Server: 62.252.192.22
Physical Address: 00:14:A4:BD:61:77

Networking Dns Servers: 194.168.4.100
194.168.8.100
Bluetooth HID Manager
Bluetooth VComm Manager
Bluetooth HID Enum Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.00
Virus Definitions Version 2/7/2007 Rev 17
Last Disk Scan on Thursday, February 08, 2007 1:22:18 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP1 (SP1)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Ahead - InCD 1A21-3582-3245-5172-7376-7754
Ahead - Nero - Burning Rom 1A21-3582-3245-5172-7376-7754
Belarc - Advisor b9ea0512
Microsoft - Internet Explorer 55736-513-0795007-04232 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 53199-277-0875636-04728
Microsoft - WebFldrs 12345-111-1111111-01667
Microsoft - Windows 2000 Professional 51873-OEM-0009397-02004 (Key: Q3D72-G634B-943W8-7HD26-X2X2Y)e
Symantec - Symantec 1
Symantec - Internet Worm Protection 1
Symantec - Norton AntiVirus 2005 1
Symantec - Norton WMI Update 1
Symantec - SymNet 1

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Photoshop Album Starter Edition Version 3.0.0.49815 *
Ahead Software AG - Cover Designer Version 2, 3, 0, 15 *
Ahead Software AG - InfoTool Application Version 2, 2, 7, 0 *
Ahead Software AG - Nero BackItUp Restore Version 1, 2, 0, 27 *
Ahead Software AG - Nero BackItUp Scheduler Version 1, 2, 0, 27 *
Ahead Software AG - Nero BackItUp Version 1, 2, 0, 27 *
Ahead Software AG - Nero Burning ROM Version 6, 6, 0, 1 *
Ahead Software AG - Nero CD - DVD Speed Version 3, 4, 0, 0 *
Ahead Software AG - Nero DriveSpeed Version 2, 0, 4, 0 *
Ahead Software AG - Nero ImageDrive Version 2, 27, 0, 7 *
Ahead Software AG - Nero SoundTrax Version 1, 0, 0, 34 *
Ahead Software AG - Nero StartSmart Version 2, 0, 0, 2 *
Ahead Software AG - Nero Wave Editor DLL Version 2, 0, 0, 40 *
Ahead Software AG InCD Version 4, 3, 0, 5 *
Ahead Software AG incdsrv Version 4, 3, 0, 5 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
An Chen Computer Co., Ltd. - Audio Player Version 1.5.12.12 *
An Chen Computer Co., Ltd. - CD Ldbael Designer Version 2,2,8,1 *
An Chen Computer Co., Ltd. - CD Mate Version 2,2,8,1 *
An Chen Computer Co., Ltd. - Updater Version 1.0.0 *
Belarc, Inc. - Advisor Version 7.2h *
BJCFD *
BlueSoleil Hid Service *
Cinematronics - 3D Pinball Version 5.00.2134.1 *
Create and edit drawings, flow charts, and logos by using Draw. *
Create and edit presentations for slideshows, meeting and Web pages by using Impress. *
Create and edit scientific formulas and equations by using Math. *
Create and edit text and graphics in letters, reports, documents and Web pages by using Writer. *
dvdplay Application Version 1, 0, 0, 1 *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 5.00.2138.1 *
GoogleToolbarNotifier Version 1, 2, 908, 5008 * IVT Corporation - BlueSoleil Version 1, 4, 0, 1 *
Lavasoft Ad-Aware SE SE 106 *
LimeWire PRO 4.12.3 *
Manage databases, create queries and reports to track and manage your information by using Base. *
Microsoft (r) Windows Script Host Version 5.1.0.4615 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - MSN Messenger Version 7.0.0816 *
Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.2 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Open Database Connectivity Version 3.520.6200.0 *
Microsoft Windows Media Player Version 6.4.09.1121 *
Microsoft(R) Windows Media Player Version 7.10.00.3059 *
Motive System Version 5.6.7.asst_classic.asst_motivebrowser *
Motive System Version 5.8.22.asst_classic.smartbridge *
Mozilla Corporation - Firefox Version 2.0.0.1 *
OpenOffice.org 2.1 *
OpenOffice.org 2.1 Version 1.09.9090 *
Perform calculation, analyze information and manage lists in spreadsheets by using Calc. *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 3 Version 5.0.30.7 *
Symantec Core Component Version 1, 8, 54, 534 *
Symantec Corporation - AutoProtect Version 9.4 *
Symantec Corporation - Client and Host Security Platform Version 103.0.9.2 *
Symantec Corporation - LiveUpdate Version 3.0.0.171 *
Symantec Corporation - Norton AntiVirus Version 11.0.16 *
Symantec Corporation - Norton Security Center Version 2005.1 *
Symantec Corporation - SPBBC Version 1,0,1,47 *
Symantec Security Drivers Version 5.5 *
Symantec Shared Components Version 3.1 *
WinZip Version 11.0 (7256) *
WinZip Version 11.0 (7313) *
www.sopcast.com - SopCast Version 1.1.1.0 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
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  #6  
Old 02-11-2007, 03:11 AM
geollyn Offline
Registered User
 
Join Date: Feb 2007
Posts: 3
Quote:
Originally Posted by bookworm
Go back to link http://support.fujitsu-siemens.com/crosslink.asp
sorry about typing error S26361-D1740
select Graphic, it's your Video driver

Hope this helps

Thanks very much!!! You saved everything.
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  #7  
Old 07-28-2007, 04:16 PM
hangson211 Offline
Registered User
 
Join Date: Jul 2007
Posts: 1
I am having trouble with my Fujitsu Siemens after re-installing Windows XP Media Center as well.
The model number is YSST 184037
I found the website for from Fujitsu Siemens, choose the model and Window XP Media Center, and download the driver for Audio, Chipset and LAN. It gets rid some of the problems with other device, but it does not solve the problem with Multimediacontroller and Videocontroller.
Any help would be very appreciated.
Best regards.
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  #8  
Old 07-30-2007, 07:18 AM
bookworm's Avatar
bookworm Online
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,013
Quote:
Originally Posted by hangson211
I am having trouble with my Fujitsu Siemens after re-installing Windows XP Media Center as well.
The model number is YSST 184037
I found the website for from Fujitsu Siemens, choose the model and Window XP Media Center, and download the driver for Audio, Chipset and LAN. It gets rid some of the problems with other device, but it does not solve the problem with Multimediacontroller and Videocontroller.
Any help would be very appreciated.
Best regards.

Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
it should give the Graphic card
__________________
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Barbara MCP

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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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