Multimedia Audio Controller - No Sound

[shawndbel]

Help!! I went to the site you gave me and downloaded what I think was the right thing, but I don't know what to do next. I tried installing it, but everything I tried got me nowhere. I'm really bad with computers so you might have to give me some steps to go thru. I would appreciate any help you can give. Thanks!

[bookworm]

Originally Posted by shawndbel

Help!! I went to the site you gave me and downloaded what I think was the right thing, but I don't know what to do next. I tried installing it, but everything I tried got me nowhere. I'm really bad with computers so you might have to give me some steps to go thru. I would appreciate any help you can give. Thanks!

http://support.asus.com.tw/download/...Language=en-us

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[shawndbel]

Thank you, thank you, thank you. You helped me get my sound back....I could kiss you. Thanks!

[kgreene3]

Thank you so much Bookworm!! i have sound back on my laptop! thank you thank you thank you! But now im having another problem...my laptop will play sound for everything except when i put a DVD in...it'll play the DVD but no sound...but my audio works for everything else...?? if you could help me again i would really appreciate it!!

[bookworm]

Originally Posted by kgreene3

Thank you so much Bookworm!! i have sound back on my laptop! thank you thank you thank you! But now im having another problem...my laptop will play sound for everything except when i put a DVD in...it'll play the DVD but no sound...but my audio works for everything else...?? if you could help me again i would really appreciate it!!

go to Device Manager - right click DVD driver - select properties - does it look like this - click image to focus
http://www.overclockeddoc.com/bookwo...Properties.JPG