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No sound weird issues
Ok yesterday afternoon after a reboot my sound just stopped working. I went through the troubleshooting wizards through dell and nothing work. I got on their tech support chat thing and we did a remote access to my computer 2 hours later sound worked (I think they installed a driver) Well before we hung up my sound went out again. So I informed them of that and he was going to put me off for two days because they are on holiday. so anyway he told me to perform a custom test on my system to test my motherboard etc from the boot utility partition. I got sound there and my tests passed, except for the surround sound and rear surround, which I don't think my speakers have. After running the test my sound came back. I haven't reinstalled anything on my computer recently my sound just pooped out. They want me to next go back to factory installed on my computer, which is just about 4 mos old. I really want to avoid doing that or the step after that of totally reinstalling windows. So here is my hope that someone can help me out and get my sound to work and stay working.
I ran the belarc test and here is the information that bookworm has requested.
Operating System
Windows XP Media Center Edition Service Pack 2 (build 2600)
Processor
2.13 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
System Model
Dell Inc. Dell DXP061
System Service Tag: B47CBC1 (support for this PC)
Chassis Serial Number: B47CBC1
Enclosure Type: Tower
Multimedia
SigmaTel High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
Main Circuit Board
Board: Dell Inc. 0WG855
Serial Number: ..CN7082168F02KW.
Bus Clock: 1066 megahertz
BIOS: Dell Inc. 2.0.5 11/30/2006
Memory/Ram
2046 Megabytes Installed Memory
Slot 'DIMM_1' has 1024 MB (serial number 00001051)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 1024 MB (serial number 04008124)
Slot 'DIMM_4' is Empty
It's a Dell XPS 410 I got back in january. I hope this is all the information you need.
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Linear Mode
