Multimedia Audio Controller + SoundMAX drivers problems = nosound
hi guys hope you can help
it started this morning when i got on the computer (windows XP, home edition) , there was no sound and a new hardware device had been detected which was the multimedia audio controller i checked it in the device manager, and there was a yellow question mark next to it. my sound device - soundmax is missing in the device manager
i'm also getting popups from spybot SD resident saying
"21/05/2007 8:44:02 PM Allowed value "SoundMAXPnP" (new data: "") deleted in System Startup global entry!"
"21/05/2007 8:44:05 PM Allowed value "SoundMAX" (new data: "") deleted in System Startup global entry!"
i dont know what this means, but im sure it has something to do with my audio drivers, cause they're deleted.
here's my belarc report:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.60 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: ASUSTeK Computer Inc. P5PE-VM Rev 1.00
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1202 12/20/2006
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
153.69 Gigabytes Hard Drive Free Space
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
HL-DT-ST DVD-RAM GSA-H20L [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3320620AS [Hard drive] (320.07 GB) -- drive 0 1016 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 215.21 GB 51.66 GB free
e: (NTFS on drive 0) 104.86 GB 102.03 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/06/2007 5:55:55 PM (admin)
Jose 10/06/2007 11:10:07 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) Intel(R) 82865G Graphics Controller [Display adapter]
DELL E171FPb [Monitor] (17.1"vis, s/n 7W22432846EU, February 2003)
Bus Adapters Multimedia
D347PRT SCSI Controller
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD WinFast TV2000 XP WDM Audio Capture
WinFast TV2000 XP WDM Crossbar
WinFast TV2000 XP WDM TVTuner
WinFast TV2000 XP WDM Video Capture
Communications Other Devices
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
primary Auto IP Address: 211.30.144.87 / 24
Gateway: 211.30.144.1
Dhcp Server: 211.29.132.169
Physical Address: 00:17:31:62:AF:3A
Networking Dns Servers: 203.2.75.132
198.142.0.51
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.20
Virus Definitions Version 9/06/2007 Rev 7
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q923091 - Important
Q931906 - Critical
Q933666 - Important
Q934180 - Important
Q934181 - Important
Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
no verification data KB917283 on 18/03/2007
no verification data KB922770 on 18/03/2007
Microsoft .NET Framework 2.0
no verification data KB917283
no verification data KB922770
Office Professional Edition 2003
no verification data KB887616[SP] on 10/04/2007
no verification data KB894542 on 10/04/2007
no verification data KB907417 on 8/01/2007
no verification data KB914455 on 10/04/2007
no verification data KB919029 on 10/04/2007
no verification data KB920103 on 10/04/2007
no verification data KB920813 on 10/04/2007
no verification data KB923097 on 10/04/2007
no verification data KB924085 on 10/04/2007
no verification data KB924424 on 10/04/2007
no verification data KB925251 on 10/04/2007
no verification data KB929057 on 10/04/2007
no verification data KB929058 on 10/04/2007
no verification data KB929060 on 10/04/2007
no verification data KB929064 on 10/04/2007
no verification data KB932330 on 13/04/2007
Windows Media Format 11 SDK
no verification data KB929399
SP0
failed verification KB929399 on 13/03/2007 Reinstall!
Windows Media Player 10
no verification data KB917734_WMP10
SP0
passed verification KB917734_WMP10 on 18/10/2006 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64
SP0
passed verification KB925398_WMP64 on 13/12/2006 (details...)
Windows Media Player
SP0
passed verification KB911564 on 18/10/2006
Windows XP
no verification data KB923689
SP0
passed verification KB923689 on 1/06/2007
passed verification KB929969 on 3/06/2007
passed verification KB931768-IE7 on 3/06/2007
SP3
no verification data KB885835 on 1/06/2007
passed verification KB885836 on 1/06/2007
passed verification KB886185 on 1/06/2007
passed verification KB888302 on 1/06/2007
no verification data KB890046 on 1/06/2007
passed verification KB890859 on 1/06/2007
passed verification KB891781 on 1/06/2007
passed verification KB893756 on 1/06/2007
passed verification KB893803V2 on 10/05/2007
passed verification KB894391 on 1/06/2007
passed verification KB896358 on 1/06/2007
passed verification KB896423 on 1/06/2007
passed verification KB896428 on 1/06/2007
passed verification KB899587 on 1/06/2007
passed verification KB899591 on 1/06/2007
passed verification KB900485 on 1/06/2007
passed verification KB900725 on 1/06/2007
passed verification KB901017 on 1/06/2007
Windows XP
SP3 (continued)
passed verification KB901214 on 1/06/2007
passed verification KB902400 on 1/06/2007
passed verification KB904706 on 1/06/2007
passed verification KB904942 on 3/06/2007
passed verification KB905414 on 1/06/2007
passed verification KB905749 on 1/06/2007
passed verification KB908519 on 1/06/2007
passed verification KB908531 on 1/06/2007
passed verification KB910437 on 1/06/2007
passed verification KB911280 on 1/06/2007
passed verification KB911562 on 1/06/2007
passed verification KB911927 on 1/06/2007
passed verification KB913580 on 1/06/2007
passed verification KB914388 on 1/06/2007
passed verification KB914389 on 1/06/2007
no verification data KB915865 on 30/04/2007
passed verification KB916595 on 1/06/2007
passed verification KB917422 on 1/06/2007
passed verification KB917953 on 1/06/2007
passed verification KB918118 on 1/06/2007
passed verification KB918439 on 1/06/2007
passed verification KB919007 on 1/06/2007
passed verification KB920213 on 1/06/2007
passed verification KB920670 on 1/06/2007
passed verification KB920683 on 1/06/2007
passed verification KB920685 on 1/06/2007
passed verification KB920872 on 1/06/2007
passed verification KB922582 on 1/06/2007
passed verification KB922819 on 1/06/2007
passed verification KB923191 on 1/06/2007
passed verification KB923414 on 1/06/2007
passed verification KB923694 on 1/06/2007
passed verification KB923980 on 1/06/2007
passed verification KB924191 on 1/06/2007
passed verification KB924270 on 1/06/2007
passed verification KB924667 on 1/06/2007
passed verification KB925902 on 1/06/2007
passed verification KB926255 on 1/06/2007
passed verification KB926436 on 1/06/2007
passed verification KB927779 on 1/06/2007
passed verification KB927802 on 1/06/2007
passed verification KB927891 on 1/06/2007
passed verification KB928255 on 1/06/2007
passed verification KB928843 on 1/06/2007
passed verification KB929969 on 1/06/2007
passed verification KB930178 on 1/06/2007
passed verification KB930916 on 1/06/2007
passed verification KB931261 on 1/06/2007
passed verification KB931784 on 1/06/2007
no verification data KB931836 on 1/06/2007
passed verification KB932168 on 1/06/2007
Windows
SP1
no verification data IDNMITIGATIONAPIS on 30/04/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
no verification data NLSDOWNLEVELMAPPING on 30/04/2007 (Microsoft National Language Support Downlevel APIs)
thanks in advance
~eQuiilibrium
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