New OS System = No Audio Detected

[meeshe3]

My Dell XPS's hard drive failed so I asked a friend of mine to replace the hard drive. When he did, he also replaced my XPS O/S with XP Professional. Now I get no sound. I have read dozens of the forum threads, and I have went to the Dell Tech Support and redownloaded the chipset and driver supposedly for my service tag number, but I am still having difficulty. Does anyone have any ideas as to what is happening?

Following are the specs on my computer:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Dell Inc. Dell DXC051
System Service Tag: 1SFT891 (support for this PC)
Chassis Serial Number: 1SFT891
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Board: Dell Inc. 0MF252
Serial Number: ..CN698615AI029A.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A04 01/03/2006
Drives Memory Modules c,d
500.10 Gigabytes Usable Hard Drive Capacity
458.63 Gigabytes Hard Drive Free Space

_NEC DVD+-RW ND-6650A [CD-ROM drive]

SanDisk Cruzer Mini USB Device (1.02 GB) -- drive 1
ST3500630AS [Hard drive] (500.11 GB) -- drive 0
1016 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB (serial number 46000575)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 512 MB (serial number 46000350)
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 500.10 GB 458.63 GB free

Network Drives
None detected


Lexmark X6100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GR/GH SATA AHCI Controller
Primary IDE Channel [Controller] Intel(R) 82945G Express Chipset Family [Display adapter] (2x)
DELL 1704FPT [Monitor] (17.1"vis, s/n Y42995BFCFEB, November 2005) (3x)
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC ATI Unified AVStream Driver
Communications Other Devices
Conexant HDA D110 MDC V.92 Modem

[pip22]

Your system info shows no sound driver installed. If you have installed the official Dell sound driver for your model of PC but still no sound, this could be because the system has had a PCI soundcard installed, in which case the on-board original sound-chip has been disabled in the BIOS settings.

Option 1 - remove the PCI soundcard, go into the BIOS setup and re-enable the integrated or on-board sound device. To get into the BIOS setup you usually hold down the 'Delete' key as soon as you power up, until the blue BIOS screen appears.

Option 2 - Leave BIOS settings alone. Identify the PCI soundcard by manual inspection, then download driver for that from the soundcard maker's website.

[meeshe3]

Thanks for your reply.

I ended up reinstalling the chipset family. Rebooted. Downloaded the second option of audio drivers for my service tag number (Sigmatel) on Dell's site. Rebooted. Voila! Glorious sound!

Now my next issue is, since I've lost Media Center due to my "friend" changing my operating system, I don't have a way to view TV and record TV anymore.

I downloaded what I thought I remembered my TV Tuner to be, then I downloaded the Catalyst Control Center, yet I get an error message stating that my graphics adapter doesn't support the program....

Any suggestions?