Multimedia Audio Controller help needed please

[-Stretch-]

Hi,
I recently did a clean up of my pc and now i have no sound, there is a yellow question mark next to the multimedia audio controller icon. I believe that this is a common problem i need to download a driver but i cant find the correct one. I have a TIME computer and the support website has shut down as far as im aware. My computer info is as follows;

Windows XP Home Edition Service Pack 1 (build 2600)
System Model - TimeComputers 8366-8233
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MS-6382
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 07/15/2002
Drives Memory Modules c,d
78.44 Gigabytes Usable Hard Drive Capacity
43.56 Gigabytes Hard Drive Free Space

DVD-16X OEM316B [CD-ROM drive]
HL-DT-ST CD-RW GCE-8320B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380020A [Hard drive] (78.46 GB) -- drive 0, s/n 5GC0GCRS, rev 3.39, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (FAT32 on drive 0) 78.44 GB 43.56 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce4 MX 420 [Display adapter]
Hitachi CM813 [Monitor] (19.7"vis, s/n T0C051936, April 2000)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB 2.0 Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Generic SoftK56 [Modem]


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:10C:71:C6:CC

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB IntelliMouse Explorer 3.0
USB 2.0 Root Hub
USB Root Hub (3x)


Any help would be greatly appreciated!

Thanks

Neil.

[bookworm]

Originally Posted by -Stretch-

Hi,
I recently did a clean up of my pc and now i have no sound, there is a yellow question mark next to the multimedia audio controller icon. I believe that this is a common problem i need to download a driver but i cant find the correct one. I have a TIME computer and the support website has shut down as far as im aware. My computer info is as follows;

Windows XP Home Edition Service Pack 1 (build 2600)
System Model - TimeComputers 8366-8233
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MS-6382
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 07/15/2002
Drives Memory Modules c,d
78.44 Gigabytes Usable Hard Drive Capacity
43.56 Gigabytes Hard Drive Free Space

DVD-16X OEM316B [CD-ROM drive]
HL-DT-ST CD-RW GCE-8320B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380020A [Hard drive] (78.46 GB) -- drive 0, s/n 5GC0GCRS, rev 3.39, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (FAT32 on drive 0) 78.44 GB 43.56 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce4 MX 420 [Display adapter]
Hitachi CM813 [Monitor] (19.7"vis, s/n T0C051936, April 2000)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB 2.0 Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Generic SoftK56 [Modem]


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:10C:71:C6:CC

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB IntelliMouse Explorer 3.0
USB 2.0 Root Hub
USB Root Hub (3x)


Any help would be greatly appreciated!

Thanks

Neil.

MSI have 3 models of this board, and 2 audio drivers ( Via AC'97 or Realtek AC'97 ) you will need to try them both, go here http://asia.msi.com.tw/index.php?fun...=1&prod_no=273

this is Via AC'97, it's a zip file

this is the Realtek Driver, it's a exe file go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install.

Set a System Restore Point before installing each driver just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[-Stretch-]

Hi,
Downloaded and installed Via AC'97 as you suggested and the problem is now solved . Thanks for your help bookworm and for replying to my post so quickly.

Neil.