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multimedia audio controller problem

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  #1  
Old 08-21-2007, 10:28 AM
Tawezh Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
multimedia audio controller problem

I don't seem to have sound on my computer. n.n; That is, from the speakers anyway. My computer, the actual PC, makes a beeping noise once in a while when I start up. Anyway, recently, I upgraded my OS to WinXP, everything seems fine except I don't have any sound. When I checked the device manager, under Other Devices, Multimedia Audio Controller, Ethernet Controller & Video Controller (VGA compatible) had a big yellow question mark in front of it.
The multimedia audio controller properties device status has a message “The drivers for this device are not installed. (Code 28)”.
However my windows media player can play video but still there will be no sound.
Details of my PC are as follows:
( i have download them using belarc advisor) I copied & pasted-its too long.

Computer Profile Summary
Computer Name: Dubed
Profile Date: Tuesday, August 21, 2007 3:45:59 PM
Advisor Version: 7.2t
Windows Logon: Administrator

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Hewlett-Packard HP dX2000 MT
System Serial Number: ZAB53900NF
Enclosure Type: Desktop

Processor a
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b
Board: Lite-On Tech. 08FCh E01
Serial Number: 21811572934247
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1.16 07/04/2005

Drives
40.01 Gigabytes Usable Hard Drive Capacity
26.99 Gigabytes Hard Drive Free Space
AOPEN COM5232/AAH SL [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD400BB-60JKA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMD2652734, rev 05.01C05, SMART Status: Healthy

Memory Modules c,d
248 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Slot 'DIMM4' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 26.99 GB free

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
None detected

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Multimedia
None detected

Communications
VIA VT86C100A-Based Fast Ethernet Adapter
IP Address: 192.138.123.114 / 24
Physical Address: 00:60:67:44:07:2C

Other Devices
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Missing Microsoft Security Hotfixes
Q921503 - Critical (details...)

Q936021 - Critical (details...)

Q936782 - Important (details...)

Q937143 - Critical (details...)

Q938127 - Critical (details...)

Q938829 - Critical (details...)

Installed Microsoft Hotfixes
Internet Explorer
SP2
(SP2)
Windows Media Format 11 SDK
KB929399
(details...)

SP0
KB929399
on 7/27/2007 (details...)

Windows Media Player 6.4
KB925398_WMP64 (details...)

SP0
KB925398_WMP64 on 7/27/2007 (details...)


Windows XP
SP3 (continued)
KB914389
on 7/27/2007 (details...)

KB916595
on 7/20/2007 (details...)

KB917344
on 7/24/2007 (details...)

KB917953
on 7/24/2007 (details...)

KB918118
on 7/25/2007 (details...)

KB918439
on 6/29/2007 (details...)

KB919007
on 6/28/2007 (details...)

KB920213
on 7/25/2007 (details...)

KB920670
on 6/29/2007 (details...)

KB920683
on 6/27/2007 (details...)



Windows Media Player
SP0
KB911564
on 7/30/2007 (details...)

Windows XP
SP10
MSCOMPPACKV1 on 6/14/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)

Software Versions (mouse over * for details, click * for location) [Back to Top]

Belarc, Inc. - Advisor Version 7.2t *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.2627 *
Microsoft Outlook Version 10.0.2627 *
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  #2  
Old 08-21-2007, 12:51 PM
sarafina131 Offline
Registered User
 
Join Date: Aug 2007
Posts: 1
Helppp

uMM im having the same problem I need help!!!!
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  #3  
Old 08-21-2007, 03:04 PM
bookworm's Avatar
bookworm Online
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,256
Quote:
Originally Posted by Tawezh
I don't seem to have sound on my computer. n.n; That is, from the speakers anyway. My computer, the actual PC, makes a beeping noise once in a while when I start up. Anyway, recently, I upgraded my OS to WinXP, everything seems fine except I don't have any sound. When I checked the device manager, under Other Devices, Multimedia Audio Controller, Ethernet Controller & Video Controller (VGA compatible) had a big yellow question mark in front of it.
The multimedia audio controller properties device status has a message “The drivers for this device are not installed. (Code 28)”.
However my windows media player can play video but still there will be no sound.
Details of my PC are as follows:
( i have download them using belarc advisor) I copied & pasted-its too long.

Computer Profile Summary
Computer Name: Dubed
Profile Date: Tuesday, August 21, 2007 3:45:59 PM
Advisor Version: 7.2t
Windows Logon: Administrator

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Hewlett-Packard HP dX2000 MT
System Serial Number: ZAB53900NF
Enclosure Type: Desktop

Processor a
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b
Board: Lite-On Tech. 08FCh E01
Serial Number: 21811572934247
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1.16 07/04/2005

Drives
40.01 Gigabytes Usable Hard Drive Capacity
26.99 Gigabytes Hard Drive Free Space
AOPEN COM5232/AAH SL [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD400BB-60JKA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMD2652734, rev 05.01C05, SMART Status: Healthy

Memory Modules c,d
248 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Slot 'DIMM4' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 26.99 GB free

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
None detected

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Multimedia
None detected

Communications
VIA VT86C100A-Based Fast Ethernet Adapter
IP Address: 192.138.123.114 / 24
Physical Address: 00:60:67:44:07:2C

Other Devices
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Missing Microsoft Security Hotfixes
Q921503 - Critical (details...)

Q936021 - Critical (details...)

Q936782 - Important (details...)

Q937143 - Critical (details...)

Q938127 - Critical (details...)

Q938829 - Critical (details...)

Installed Microsoft Hotfixes
Internet Explorer
SP2
(SP2)
Windows Media Format 11 SDK
KB929399
(details...)

SP0
KB929399
on 7/27/2007 (details...)

Windows Media Player 6.4
KB925398_WMP64 (details...)

SP0
KB925398_WMP64 on 7/27/2007 (details...)


Windows XP
SP3 (continued)
KB914389
on 7/27/2007 (details...)

KB916595
on 7/20/2007 (details...)

KB917344
on 7/24/2007 (details...)

KB917953
on 7/24/2007 (details...)

KB918118
on 7/25/2007 (details...)

KB918439
on 6/29/2007 (details...)

KB919007
on 6/28/2007 (details...)

KB920213
on 7/25/2007 (details...)

KB920670
on 6/29/2007 (details...)

KB920683
on 6/27/2007 (details...)



Windows Media Player
SP0
KB911564
on 7/30/2007 (details...)

Windows XP
SP10
MSCOMPPACKV1 on 6/14/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)

Software Versions (mouse over * for details, click * for location) [Back to Top]

Belarc, Inc. - Advisor Version 7.2t *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.2627 *
Microsoft Outlook Version 10.0.2627 *

If you mean a HP Compac dx2000 MT then your drivers are here
http://h20000.www2.hp.com/bizsupport...&swEnvOID=1093

if your audio and monitor plugs are on the I/O plate as shown here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

then the audio and graphics are the ones you need

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #4  
Old 08-21-2007, 03:06 PM
bookworm's Avatar
bookworm Online
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,256
Quote:
Originally Posted by sarafina131
uMM im having the same problem I need help!!!!

Need more info. make and model of comp or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #5  
Old 08-22-2007, 09:21 AM
Tawezh Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
thank you a lot.
i can listen to my life "music"
thanx.
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