Hi there,
Just few days back, my drivers for the audio and combo drive seems to be missing. I've tried to un-install and install again, but the same error message still appears at my hardware's properties (Device Manager->Esclamation mark on my hardware->properties->ERROR message showed "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)")
Details:
SONY CD-RW CRX810E -> "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Unimodem Half-Duplex Audio Device -> "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
VIA AC'97 Enhanced Audio Controller (WDM) -> "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Info:
I don't have the window CD, as this laptop belongs to my bro-in-law and he's living in another country.
My Belarc Info:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
Hewlett-Packard HP Pavilion Notebook PC HP Pavilion Notebook
System Serial Number: TW21810896
Enclosure Type: Portable
Processor a
1.40 gigahertz Intel Pentium 4 Mobile
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board b
Board: Hewlett-Packard HP Pavilion Notebook PC HP Pavilion Notebook
Serial Number: TW21810896
Bus Clock: 1199 megahertz
BIOS: Insyde Software IC.M1.02 04/12/2002
Drives
119.95 Gigabytes Usable Hard Drive Capacity
83.46 Gigabytes Hard Drive Free Space
SONY CD-RW CRX810E [CD-ROM drive]
Generic USB Disk USB Device (80.02 GB) -- drive 2
IC25N040ATMR04-0 [Hard drive] (40.01 GB) -- drive 0, s/n MRG208K2CY5KLH, rev MO2OAD0A, SMART Status: Healthy
Winbond Secure Digital Drive [Hard drive] -- drive 1
Memory Modules c,d
224 Megabytes Installed Memory
Local Drive Volumes
c: (NTFS on drive 0) 39.93 GB 33.05 GB free
Network Drives
None detected
Printers
None detected
Users (mouse over user name for details)
local user accounts last logon
Owner 9/11/2007 1:04:25 AM (admin)
local system accounts
Administrator never (admin)
Guest 8/30/2007 3:55:10 PM
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
Marks a disabled account; Marks a locked account
Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller
Winbond Secure Digital Storage (SD/MMC) Device Driver [Controller]
Display
S3 Graphics ProSavageDDR [Display adapter]
Default Monitor
Digital Flat Panel (1024x768) [Monitor] (19.7"vis, January 2000)
Generic Television [Monitor] (19.7"vis, January 2000)
Bus Adapters
ENE CB1410 CARDBUS CONTROLLER
VIA Rev 5 or later USB Universal Host Controller
Multimedia
Unimodem Half-Duplex Audio Device
VIA AC'97 Enhanced Audio Controller (WDM)
Communications
ESS SuperLink-M Data Fax Voice Modem
1394 Net Adapter
APIPA Address: 169.254.249.111 / 16
Physical Address: 02:EE:CC:C1:81:9B
Realtek RTL8139/810X Family PCI Fast Ethernet NIC
WARPSTAR WL11C (PC-WL/11C)
primary Auto IP Address: 192.168.1.51 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:30:13:E7:C8:4C
Networking Dns Server: 192.168.1.1
Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
VIA Fast Infrared Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub
Virus Protection [Back to Top]
AVG 7.5.485 Version 7.5.485
Realtime File Scanning On
Would really appreciate if anyone can help me on this issue. Thanks.
Cheers,
Michelle