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No Sound - Multimedia Audio Controller problem

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  #1  
Old 09-11-2007, 02:13 PM
Bill999 Offline
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Join Date: Sep 2007
Posts: 4
No Sound - Multimedia Audio Controller problem

Have no sound. Device manager shows Multimedia
Audio Controller not configured correctly. When attempt to reinstall drivers cannot find.

Belarc Advisor Analysis follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Dell Computer Corporation OptiPlex GX260
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX260
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A02 07/25/2002
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
70.17 Gigabytes Hard Drive Free Space

IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-75CAA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMA8E3924265, rev 16.06V16, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 70.17 GB free

Users (mouse over user name for details) Printers


Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782 [Monitor] (15.7"vis, s/n 8G15728UBC3M, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices


Networking Dns Server: 192.168.2.1
HID-compliant device (2x)
USB Human Interface Device (2x)
HID Keyboard Device
PS/2 Compatible Mouse
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
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  #2  
Old 09-16-2007, 08:56 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,006
Quote:
Originally Posted by Bill999
Have no sound. Device manager shows Multimedia
Audio Controller not configured correctly. When attempt to reinstall drivers cannot find.

Belarc Advisor Analysis follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Dell Computer Corporation OptiPlex GX260
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX260
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A02 07/25/2002
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
70.17 Gigabytes Hard Drive Free Space

IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-75CAA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMA8E3924265, rev 16.06V16, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 70.17 GB free

Users (mouse over user name for details) Printers


Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782 [Monitor] (15.7"vis, s/n 8G15728UBC3M, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices


Networking Dns Server: 192.168.2.1
HID-compliant device (2x)
USB Human Interface Device (2x)
HID Keyboard Device
PS/2 Compatible Mouse
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)

this is your audio driver from Dell http://support.euro.dell.com/support...3&fileid=67126

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 09-19-2007, 01:25 PM
Bill999 Offline
Registered User
 
Join Date: Sep 2007
Posts: 4
Barbara, thank you for your help.
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