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Multimedia Audio Controller - Intel Ac97 BSOD portcls.sys

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  #16  
Old 09-13-2009, 06:40 AM
taxic Offline
Registered User
 
Join Date: Sep 2009
Posts: 4
Thanks for you help Bookworm, I went to the Dell Site and downloaded all 3 audio drivers, but all of them could not find a soundcard installed. Then I somehow used windows updater to find a intel chipset that works.

The only downside is my multimedia keyboard special functions has stopped working. I can hear again at least, thanks for your help !
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  #17  
Old 10-09-2009, 04:00 PM
codeman1234 Offline
Registered User
 
Join Date: Oct 2009
Posts: 8
I got the same problem, every time I tried to installed it comes a blue screen, I read in this thread:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name PC-ARRIBA
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~3000 Mhz
BIOS Version/Date American Megatrends Inc. 1005.001, 07/09/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "5.1.2600.5687 (xpsp_sp3_qfe.080930-1426)"
User Name PC-ARRIBA\Administrator
Total Physical Memory 3.072,00 MB
Available Physical Memory 1,90 GB
Total Virtual Memory 2,00 GB
Available Virtual Memory 1,96 GB

MotherBoard P4S800D-X
Video Card ATI Radeon 9550 / X1050 Series
Harddrive Maxtor 279GB
Harddrive ST316082 149GB
Raid Controller SiS 180 RAID Controller
DVD/CD-Rom drives DVDRW1008
Monitor Philips 170S
Network Adapter Sis 900- Based PCI Fast Ethernet Adapter
Processors Intel Pentium(R) 4 CPU 3.00GHz

Anyone knows what drivers I need to install?? I am getting desperate !!!

Cheers + Thanks
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  #18  
Old 10-10-2009, 01:32 PM
codeman1234 Offline
Registered User
 
Join Date: Oct 2009
Posts: 8
My Hardware ID is the following:

PCI\VEN_1039&DEV_7012&SUBSYS_810D1043&REV_A0
PCI\VEN_1039&DEV_7012&SUBSYS_810D1043
PCI\VEN_1039&DEV_7012&CC_040100
PCI\VEN_1039&DEV_7012&CC_0401

Please Help!!!
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  #19  
Old 10-10-2009, 09:31 PM
Ixil Offline
Registered User
 
Join Date: Oct 2009
Posts: 2
I'm having the same problem and I've tried everything. It either give me a blue screen or a "Driver not found..." error, or it does absolutely nothing.

It has integrated audio, but I don't know if it's Soundmax,Realtek, or something else. The motherboard is a Intel D865GLC, I've tried drivers from Intel's site and a thousand others...and I have nothing. I would GREATLY appreciate any help you can give me. =)

Here's Belarc's report:


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway MIDWAY 4000888
System Serial Number: 0033135899
Chassis Serial Number: 0033135899
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Hyper-threaded (2 total) Board: Intel Corporation D865GLC AAC28705-408
Serial Number: CGLC41201429
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.15A.0057.P10.0401231902 01/23/2004
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
207.52 Gigabytes Hard Drive Free Space

LITE-ON LTR-48327S [CD-ROM drive]
Memorex 16X-DDL-IN [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 2F040L0 [Hard drive] (41.11 GB) -- drive 1, s/n F1AB3SDE, rev VAM51JJ0, SMART Status: Healthy
ST3250620A [Hard drive] (250.06 GB) -- drive 0, s/n 5QE5LH6X, rev 3.AAE, SMART Status: Healthy
TOSHIBA TransMemory USB Device [Hard drive] (4.00 GB) -- drive 2 1008 Megabytes Usable Installed Memory

Slot 'J6G1' has 256 MB (serial number 1C1C8179)
Slot 'J6G2' has 256 MB (serial number 60A071B1)
Slot 'J6H1' has 256 MB
Slot 'J6H2' has 256 MB (serial number 43073615)
Local Drive Volumes

c: (NTFS on drive 0) 209.71 GB 202.62 GB free
e: (NTFS on drive 0) 40.34 GB 4.91 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sean 10/10/2009 6:16:39 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce 9400 GT [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Version 8.0
Realtime File Scanning On
None discovered
Communications Other Devices
Intel(R) PRO/1000 CT Network Connection
primary Auto IP Address: 10.1.10.196 / 24
Gateway: 10.1.10.1
Dhcp Server: 10.1.10.1
Physical Address: 00:0C:F1:E0:8C:96

Networking Dns Server: 10.1.10.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)

-Sorry if that's as confusing to you as it is to me. :/
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  #20  
Old 10-11-2009, 01:39 AM
Ixil Offline
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Join Date: Oct 2009
Posts: 2
Well...it seems just posting that was good luck. ^.^ I found it here for anyone else that might need it- http://support.gateway.com/support/d...9&uid=24751531
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  #21  
Old 10-11-2009, 09:39 AM
codeman1234 Offline
Registered User
 
Join Date: Oct 2009
Posts: 8
Quote:
Originally Posted by Ixil
Well...it seems just posting that was good luck. ^.^ I found it here for anyone else that might need it- http://support.gateway.com/support/d...9&uid=24751531

Hey Ixil,

I tried the drivers on the link you posted but, for me still not working.... I dont know why, tells me sound card not found. Installs the drivers anyway and restarst computer and when restarts after loading windows startup stuff I get a blue screen untill I disable the RealTeck aC97 on the Device Manager. But even so still no sound in control panel in sound it says no sound device even the Realteck AC97 driver is install. Can someone help me please? And seriously I dont understand how a sound can give so much problems and so bad support from Asus and Realteck, send them 4 emails no reply, call them and get answering machine, and the drivers on their site don't work for me.

So, I would appreciate if someone can help me out here, I really dont know what to do anymore I tried more than 20 different SoundMax drivers, read almos every forum about this thread and still no solution.

Regards + Thanks!
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  #22  
Old 10-12-2009, 09:24 AM
codeman1234 Offline
Registered User
 
Join Date: Oct 2009
Posts: 8
=======SOLVED =======

It works ... I put here my solution in case there's someone with my problem ... But, before you do anything go to control panel and go to Add/Remove programs and delete all types of sound drivers you have to install everything from 0.

The big problem there is that for Windows Xp SP3 the fantastic Microsoft engineers have forgot to create the patch for the "UAA Bus Driver for High Definition Audio Driver" and without that you can not install the sound driver of your sound card, thank god I spent some time reading forums with this problem and I realized that there is an older version that we can install WinXP SP3 called sp32646.exe.So, installed it and then go to Device Manager and go to the device for your audio and click with the right click and go to update driver and install the following driver "SoundMAX Integrated Digital Audio 5.12.01.5430.

Thats it !!! After that restart and you will love the windows startup annoying sound.

Greetings and thanks!! I hope it help someone, because all the other problems I read help me solve this puzzle!!
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  #23  
Old 10-12-2009, 07:16 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 15,183
[quote=-Souljah-]Okay well i reformatted my computer this afternoon and i downloaded the sound drivers i usually use from this site (http://support.asus.com.tw/download/...Language=en-us) provided by this bookworm in a old thread but when i go to install the Sound Drivers i got an Error Saying.

Error: SoundMax WDM Driver not Found.

i also get an Error when i try to install my Graphics Driver aswell heres my Comp. Specs













Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) ASUS A7V400-MX 1.03
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTek Computer INC. A7V400-MX 1.03
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7V400-MX ACPI BIOS Revision 1009 12/21/2004
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
19.29 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E90KZ9GE, rev NAR61EA0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 19.29 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Harlz 9/12/2009 8:36:41 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
CMO CMC 19" AD [Monitor] (19.1"vis, February 2005) (2x)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port
Virus Protection [Back to Top] new Group Policies
avast! antivirus 4.8.1351 [VPS 090911-0] Version 4.8.1351
Virus Definitions Version Up To Date
Realtime File Scanning Off
None discovered
Communications Other Devices

VIA Compatable Fast Ethernet Adapter

driver here http://support.asus.com/download/dow...Language=en-us

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

you are going to have to force XP to install the drivers

use the If No Setup File method

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #24  
Old 10-29-2009, 08:43 AM
RobH Offline
Registered User
 
Join Date: Oct 2009
Posts: 1
Realtek HD Audio: Devicee Cannot Start

Hi Bookworm et al,

I'm having similar problems. Have installed relevant hotfixes and reinstalled latest driver, but nothing works. Device cannot start either when using Microsoft UAA as driver or with Realtek driver.

Any help greatly appreciated. Also waiting to hear that annoying Microsoft startup tune!

Regards
Rob

Here's Belarc report

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: EPoX COMPUTER CO.,LTD i915GL DDR: 5EGMI 1.x
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/28/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
59.10 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3520A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

OEI-USB CF/SM/SD/MS USB Device [Hard drive] -- drive 1
ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV9WH0C, rev 3.06, SMART Status: Healthy 504 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 59.10 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 29/10/2009 11:51:48 (admin)
Guest 02/08/2009 09:38:47
Power User 23/11/2007 16:07:31

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Apple Color LW 12/660 PS on FreePDFXP1:
Lexmark 3100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
PDFCreator on PDFCreator:
Windows NT Fax Driver on MSFAX:
Controllers Display
Standard floppy disk controller
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Microsoft UAA Function Driver for High Definition Audio - Realtek 880/860
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Agere Systems PCI Soft Modem


Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:04:61:A9:63:0E
ZyXEL ADSL USB Modem WAN Adapter

Networking Dns Servers: 194.46.192.141
194.46.192.142
NEC OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Lexmark 3100 Series
Built-in Infrared Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub (2x)
USB 2.0 Root Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
ZyXEL ADSL USB Modem Interface
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  #25  
Old 10-31-2009, 02:01 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 15,183
Quote:
Originally Posted by RobH
Hi Bookworm et al,

I'm having similar problems. Have installed relevant hotfixes and reinstalled latest driver, but nothing works. Device cannot start either when using Microsoft UAA as driver or with Realtek driver.

Any help greatly appreciated. Also waiting to hear that annoying Microsoft startup tune!

Regards
Rob

Here's Belarc report

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: EPoX COMPUTER CO.,LTD i915GL DDR: 5EGMI 1.x
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/28/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
59.10 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3520A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

OEI-USB CF/SM/SD/MS USB Device [Hard drive] -- drive 1
ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV9WH0C, rev 3.06, SMART Status: Healthy 504 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 59.10 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 29/10/2009 11:51:48 (admin)
Guest 02/08/2009 09:38:47
Power User 23/11/2007 16:07:31

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Apple Color LW 12/660 PS on FreePDFXP1:
Lexmark 3100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
PDFCreator on PDFCreator:
Windows NT Fax Driver on MSFAX:
Controllers Display
Standard floppy disk controller
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Microsoft UAA Function Driver for High Definition Audio - Realtek 880/860
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Agere Systems PCI Soft Modem


Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:04:61:A9:63:0E
ZyXEL ADSL USB Modem WAN Adapter

Networking Dns Servers: 194.46.192.141
194.46.192.142
NEC OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Lexmark 3100 Series
Built-in Infrared Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub (2x)
USB 2.0 Root Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
ZyXEL ADSL USB Modem Interface

Microsoft UAA must be installed first - then the comp Restarted - then the audio driver.

try installing this way, these are for XP but should be similar in Win 2K

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

you need to make Win 2K use the driver
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #26  
Old 11-03-2009, 08:24 PM
Marchi Offline
Registered User
 
Join Date: Nov 2009
Posts: 1
Hi, the same for me, xp SP3 and a AC97 sound card gives a BSoD 0x0000007e(0x00000005 ...) caused by portcls.sys after installing drivers.
The motherboard is a Foxconn-Winfast 760GXK8MC, and seemingly the sound is performed by an ADI AD1888.
I've tried with http://www.foxconnchannel.com/produc...D=en-us0000074 , but the BSoD appears....

Belarc's report:
Quote:
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: Español (alfabetización internacional)
System Locale: Español - España (alfabetización tradicional) Windows uE
Enclosure Type: Desktop
Processor a Main Circuit Board b
1,80 gigahertz AMD Sempron
128 kilobyte primary memory cache
128 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: WinFast 760GXK8MC
Serial Number: WY3F62000477
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2005
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
142,29 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
Unidad de disquete [Floppy drive]

ST3160021A [Hard drive] (160,04 GB) -- drive 0, s/n 5JS8Y1DM, rev 8.01, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160,03 GB 142,29 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrador 03/12/2009 1:38:53 (admin)
local system accounts
Asistente de ayuda never
ASPNET never
Invitado never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Controlador estándar de disquetes [Controller]
Canal IDE principal [Controller]
Canal IDE secundario [Controller]
Controladora SiS PCI IDE [Controller] RADEON X850 Series [Display adapter]
RADEON X850 Series - Secondary [Display adapter]
FJS 13,8 [Monitor] (13,8"vis, diciembre 1998)
Bus Adapters Multimedia
SiS 180 RAID Controller
Controlador de host mejorado PCI a USB SiS
Controladora de host abierto SiS 7001 PCI a USB (3x) None detected
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices

Thanks since now
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  #27  
Old 11-15-2009, 07:52 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 15,183
Quote:
Originally Posted by Marchi
Hi, the same for me, xp SP3 and a AC97 sound card gives a BSoD 0x0000007e(0x00000005 ...) caused by portcls.sys after installing drivers.
The motherboard is a Foxconn-Winfast 760GXK8MC, and seemingly the sound is performed by an ADI AD1888.
I've tried with http://www.foxconnchannel.com/produc...D=en-us0000074 , but the BSoD appears....

Belarc's report:


Thanks since now

try this driver from Foxconn http://cr.am/framed.php?url=http%3A%...ef=driverguide

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #28  
Old 11-27-2009, 02:03 PM
graw8929 Offline
Registered User
 
Join Date: Nov 2009
Posts: 1
help

Bookworm, can you please provide me with help, I am having the same problem, here is my Belarc. Thanks a lot in advance


Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 4600
System Service Tag: DP1YG31 (support for this PC)
Chassis Serial Number: DP1YG31
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811137503Q9.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A12 08/26/2004
Drives Memory Modules c,d
160.01 Gigabytes Usable Hard Drive Capacity
136.86 Gigabytes Hard Drive Free Space

SONY CD-RW CRX216E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L090AVV207-0 [Hard drive] (80.00 GB) -- drive 1, s/n VNVC02G3D9N6YT, rev V23OA66A, SMART Status: Healthy
ST380215A [Hard drive] (80.03 GB) -- drive 0, s/n 9QZ5VVVA, rev 3.AAD, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 62.65 GB free
e: (NTFS on drive 1) 79.99 GB 74.20 GB free

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
DELL E171FPb [Monitor] (17.1"vis, s/n 5W5403723BTL, July 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
USB Audio Device
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  #29  
Old 11-28-2009, 08:35 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 15,183
Quote:
Originally Posted by graw8929
Bookworm, can you please provide me with help, I am having the same problem, here is my Belarc. Thanks a lot in advance


Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 4600
System Service Tag: DP1YG31 (support for this PC)
Chassis Serial Number: DP1YG31
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811137503Q9.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A12 08/26/2004
Drives Memory Modules c,d
160.01 Gigabytes Usable Hard Drive Capacity
136.86 Gigabytes Hard Drive Free Space

SONY CD-RW CRX216E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L090AVV207-0 [Hard drive] (80.00 GB) -- drive 1, s/n VNVC02G3D9N6YT, rev V23OA66A, SMART Status: Healthy
ST380215A [Hard drive] (80.03 GB) -- drive 0, s/n 9QZ5VVVA, rev 3.AAD, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 62.65 GB free
e: (NTFS on drive 1) 79.99 GB 74.20 GB free

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
DELL E171FPb [Monitor] (17.1"vis, s/n 5W5403723BTL, July 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
USB Audio Device

go here to Dell http://support.euro.dell.com/support...id=-1&impid=-1

Is you’re audio plug on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

I/O plate - ADI 198x driver
Expansion slot - one of the 3 Sound Blaster drivers

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #30  
Old 12-08-2009, 11:26 AM
ioncontrol Offline
Registered User
 
Join Date: Dec 2009
Posts: 2
BSOD portcls.sys

Same issue as others. tried to reinstall AC'97 drivers and BSOD appears.

BelArc
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

2,65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded

160,01 Gigabytes Usable Hard Drive Capacity
109,87 Gigabytes Hard Drive Free Space

Dell Computer Corporation Dimension 2400
System Service Tag: J0LZW41 (support for this PC)
Chassis Serial Number: J0LZW41
Enclosure Type: Space-saving

Board: Dell Computer Corp. 0F5949 A00
Serial Number: ..CN7082143JD0MO.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003

Creative SB Live! Series (WDM)
Multimedia Audio Controller
Standard Game Port



thank you for your time...

Mike
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