Ah yes, the annoying multimedia audio controller problem (Help!)
10-23-2007, 10:33 AM
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Registered User
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Join Date: Oct 2007
Posts: 3
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Ah yes, the annoying multimedia audio controller problem (Help!)
Hello everyone,
Well, one day I woke up and whalla! I had this problem under device manager:
Multimedia Audio Controller (with a yellow question mark next to it).
On a scale of 1-10, I am a four or five, when it comes to computer knowledge. Needless to say, I know I need some kind of driver, but I can't find it. Very frustrating. Can anyone help me?
Thank you,
Austin
Dell Mainboard
Model: 0W2562
Chipset Intel i875P (REV A2)
Southbridge: 82801EB (ICH5)
CPU: Intel Pentium 4
Codename: Northwood (Brand ID: 9)
Package: Socket 478 mPGA
Bios: A05
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10-23-2007, 04:01 PM
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Registered User
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Join Date: Oct 2007
Posts: 3
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Here is the Belarc report...
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 8300
System Service Tag: 7XB1Y41 (support for this PC)
Chassis Serial Number: 7XB1Y41
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0W2562
Serial Number: ..CN4811144U09LV.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A05 02/23/2004
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
39.51 Gigabytes Hard Drive Free Space
LITE-ON DVDRW SOHW-1213S [CD-ROM drive]
SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800BB-75FRA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMAJD2011382, rev 77.07W77, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' has 256 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 79.99 GB 39.51 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Austin Brown 10/23/2007 2:51:49 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
Canon MP160 Printer on USB001
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9800 SERIES [Display adapter]
RADEON 9800 SERIES - Secondary [Display adapter]
DELL E773c [Monitor] (15.7"vis, s/n 6418043B01AB, March 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Creative SB Live! Series (WDM)
Game Port for SB Live! Series
Unimodem Half-Duplex Audio Device
Communications Other Devices
CNXT V9x PCI Modem
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 69.246.218.152 / 24
Gateway: 69.246.218.1
Dhcp Server: 68.87.72.13
Physical Address: 00:11:11:05:0E:7A
Networking Dns Servers: 68.87.72.130
68.87.77.130
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
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10-23-2007, 08:54 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,256
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Quote:
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Originally Posted by austin
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 8300
System Service Tag: 7XB1Y41 (support for this PC)
Chassis Serial Number: 7XB1Y41
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0W2562
Serial Number: ..CN4811144U09LV.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A05 02/23/2004
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
39.51 Gigabytes Hard Drive Free Space
LITE-ON DVDRW SOHW-1213S [CD-ROM drive]
SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800BB-75FRA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMAJD2011382, rev 77.07W77, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' has 256 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 79.99 GB 39.51 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Austin Brown 10/23/2007 2:51:49 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
Canon MP160 Printer on USB001
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9800 SERIES [Display adapter]
RADEON 9800 SERIES - Secondary [Display adapter]
DELL E773c [Monitor] (15.7"vis, s/n 6418043B01AB, March 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Creative SB Live! Series (WDM)
Game Port for SB Live! Series
Unimodem Half-Duplex Audio Device
Communications Other Devices
CNXT V9x PCI Modem
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 69.246.218.152 / 24
Gateway: 69.246.218.1
Dhcp Server: 68.87.72.13
Physical Address: 00:11:11:05:0E:7A
Networking Dns Servers: 68.87.72.130
68.87.77.130
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
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These are drivers for your comp http://support.euro.dell.com/support...atid=&im pid=
3 audio listed, 1 onboard 2 sound cards
Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
audio on I/O plate - ADI198x
expansion slot - 1 of the 2 sound card drivers listed
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps 
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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10-23-2007, 10:31 PM
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Registered User
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Join Date: Oct 2007
Posts: 3
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Thank you
I have noticed that you have helped many, many people. One can't help but wonder why. Whatever the reason, thank you.
Austin
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10-23-2007, 11:08 PM
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Registered User
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Join Date: Jan 2005
Location: AU
Posts: 930
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Quote:
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Originally Posted by austin
I have noticed that you have helped many, many people. One can't help but wonder why. Whatever the reason, thank you.
Austin
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Because Barbara is an alround nice lady with the patience of a saint.
__________________
No advice is better than bad advice
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07-30-2008, 08:18 AM
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Registered User
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Join Date: Jul 2008
Posts: 1
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please help me too
Hi. I have same problem- no sound and yellow mark in front of multimedia controllers. please help, i searched everywhere, cant find the solution. I have Evesham 8355
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MiTAC 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
Bus Clock: 200 megahertz
BIOS: Insyde Software O1.06 02/20/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
27.66 Gigabytes Hard Drive Free Space
SONY DVD RW DW-U54A [CD-ROM drive]
ENE General Combo Drive [Hard drive] -- drive 1
FUJITSU MHV2080AT [Hard drive] (80.03 GB) -- drive 0, s/n NS22T5B294NP, rev 00000096, SMART Status: Healthy
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07-30-2008, 04:24 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,256
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Quote:
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Originally Posted by anjutka7
Hi. I have same problem- no sound and yellow mark in front of multimedia controllers. please help, i searched everywhere, cant find the solution. I have Evesham 8355
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MiTAC 5a
Enclosure Type: Portable
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64 Board: MiTAC 5a
Bus Clock: 200 megahertz
BIOS: Insyde Software O1.06 02/20/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
27.66 Gigabytes Hard Drive Free Space
SONY DVD RW DW-U54A [CD-ROM drive]
ENE General Combo Drive [Hard drive] -- drive 1
FUJITSU MHV2080AT [Hard drive] (80.03 GB) -- drive 0, s/n NS22T5B294NP, rev 00000096, SMART Status: Healthy
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It's a Mitac 8355 drivers are here
http://mtc.mitacservice.com/MISC/M0100/F0130_1.aspx
Product Name Model Name
PBU Notebook 8355(EOL)
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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