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HP Media Center m1090.uk Desktop PC Sound problem

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  #1  
Old 01-01-2008, 04:04 PM
lukedonnelly Offline
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Join Date: Dec 2007
Posts: 4
Unhappy HP Media Center m1090.uk Desktop PC Sound problem
Can any one help I am having a few problems after rebuilding my pc (XP pro) i have no sound and 4 yellow question marks on device manager - Multimedia Audio Controller, Video Controller, network controller and SM Bus controller!!!
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  #2  
Old 01-01-2008, 05:00 PM
lukedonnelly Offline
Registered User
  
Join Date: Dec 2007
Posts: 4
Quote:
Originally Posted by lukedonnelly
Can any one help I am having a few problems after rebuilding my pc (XP pro) i have no sound and 4 yellow question marks on device manager - Multimedia Audio Controller, Video Controller, network controller and SM Bus controller!!!

Here is my system spec -

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) HP Pavilion 061 PJ380AA-ABU m1090.uk 0fS0114RE101PUFFE00
System Serial Number: CZB4330LC9 GB430
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Puffer 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.28 01/23/2006
Drives Memory Modules c,d
360.08 Gigabytes Usable Hard Drive Capacity
316.97 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8163B [CD-ROM drive]
PHILIPS DVD8421 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
Maxtor 6 Y160P0 USB Device [Hard drive] (160.04 GB) -- drive 1
WDC WD2000JD-00HBB0 [Hard drive] (200.05 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM1' has 512 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 512 MB
Slot 'DIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 200.04 GB 194.81 GB free
j: (NTFS on drive 1) 160.04 GB 122.16 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
luke 1/1/2008 9:47:32 PM (admin)
local system accounts
Administrator never (admin)
Angela never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) RADEON X600 Series [Display adapter]
RADEON X600 Series Secondary [Display adapter]
hp f1723 [Monitor] (17.1"vis, s/n CNN4241F8M, June 2004)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:2F:51:75:4D

Networking Dns Server: 192.168.0.1
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft USB IntelliMouse Optical
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (5x)
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  #3  
Old 01-01-2008, 06:16 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
Quote:
Originally Posted by lukedonnelly
Here is my system spec -

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) HP Pavilion 061 PJ380AA-ABU m1090.uk 0fS0114RE101PUFFE00
System Serial Number: CZB4330LC9 GB430
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Puffer 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.28 01/23/2006
Drives Memory Modules c,d
360.08 Gigabytes Usable Hard Drive Capacity
316.97 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8163B [CD-ROM drive]
PHILIPS DVD8421 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
Maxtor 6 Y160P0 USB Device [Hard drive] (160.04 GB) -- drive 1
WDC WD2000JD-00HBB0 [Hard drive] (200.05 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM1' has 512 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 512 MB
Slot 'DIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 200.04 GB 194.81 GB free
j: (NTFS on drive 1) 160.04 GB 122.16 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
luke 1/1/2008 9:47:32 PM (admin)
local system accounts
Administrator never (admin)
Angela never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) RADEON X600 Series [Display adapter]
RADEON X600 Series Secondary [Display adapter]
hp f1723 [Monitor] (17.1"vis, s/n CNN4241F8M, June 2004)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:2F:51:75:4D

Networking Dns Server: 192.168.0.1
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft USB IntelliMouse Optical
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (5x)

Can you post an Everest report, I need to be certain of the Chipset driver, it should read as Intel i915P,
, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps

Barbara
Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #4  
Old 01-02-2008, 03:25 PM
lukedonnelly Offline
Registered User
  
Join Date: Dec 2007
Posts: 4
Barbara - Hope this is the right info

Thanks in advance Luke

Field Value
North Bridge Properties
North Bridge Intel Grantsdale i915P
Revision / Stepping 04 / B1
Package Type 1210 Pin FC-BGA
Package Size 3.75 cm x 3.75 cm
Core Voltage 1.5 V
In-Order Queue Depth 12

PCI Express Controller
PCI-E x16 port #2 In Use @ x16 (ATI Radeon X600 (RV380) Video Adapter)

Chipset Manufacturer
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/chipsets.htm
Driver Download http://support.intel.com/support/chipsets/index.htm
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  #5  
Old 01-02-2008, 03:27 PM
lukedonnelly Offline
Registered User
  
Join Date: Dec 2007
Posts: 4
I think you meant this info sorry!!!

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name LUKE-R0BF17LMGM
User Name luke

Motherboard:
CPU Type Intel Pentium 4 540, 3200 MHz (16 x 200)
Motherboard Name Asus PTGD1-LA (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, LAN, IEEE-1394)
Motherboard Chipset Intel Grantsdale i915P
System Memory 1024 MB
BIOS Type AMI (01/23/06)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON X600 Series Secondary (256 MB)
Video Adapter RADEON X600 Series (256 MB)
3D Accelerator ATI Radeon X600 (RV380)
Monitor HP F1723 [17" LCD] (CNN4241F8M)

Multimedia:
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive WDC WD2000JD-00HBB0 (186 GB, IDE)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Maxtor 6 Y160P0 USB Device (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST DVD-ROM GDR8163B (16x/52x DVD-ROM)
Optical Drive PHILIPS DVD8421 (DVD+RW:8x/4x, DVD-RW:2x/2x, DVD-ROM:12x, CD:24x/10x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 190771 MB (185910 MB free)
J: (NTFS) 152625 MB (116498 MB free)
Total Size 335.3 GB (295.3 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Microsoft USB IntelliMouse Optical

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.2)

Peripherals:
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device Microsoft USB IntelliMouse Optical
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
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  #6  
Old 01-06-2008, 07:32 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
Quote:
Originally Posted by lukedonnelly
I think you meant this info sorry!!!

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name LUKE-R0BF17LMGM
User Name luke

Motherboard:
CPU Type Intel Pentium 4 540, 3200 MHz (16 x 200)
Motherboard Name Asus PTGD1-LA (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, LAN, IEEE-1394)
Motherboard Chipset Intel Grantsdale i915P
System Memory 1024 MB
BIOS Type AMI (01/23/06)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON X600 Series Secondary (256 MB)
Video Adapter RADEON X600 Series (256 MB)
3D Accelerator ATI Radeon X600 (RV380)
Monitor HP F1723 [17" LCD] (CNN4241F8M)

Multimedia:
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive WDC WD2000JD-00HBB0 (186 GB, IDE)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Maxtor 6 Y160P0 USB Device (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST DVD-ROM GDR8163B (16x/52x DVD-ROM)
Optical Drive PHILIPS DVD8421 (DVD+RW:8x/4x, DVD-RW:2x/2x, DVD-ROM:12x, CD:24x/10x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 190771 MB (185910 MB free)
J: (NTFS) 152625 MB (116498 MB free)
Total Size 335.3 GB (295.3 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Microsoft USB IntelliMouse Optical

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.2)

Peripherals:
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device Microsoft USB IntelliMouse Optical
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device

It looks like you have a sound card installed, a Creative Soundblaster Audigy 2 this is the driver No:1 http://uk.europe.creative.com/suppor...ct=1&x=27&y=11

Your audio plugs must be in an expansion slot for this driver to work,see here, click the image to focus.
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara
Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
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