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no sound after clean install xp

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  #1  
Old 01-19-2008, 03:30 PM
jezzabelleb Offline
Registered User
 
Join Date: Jan 2008
Posts: 1
no sound after clean install xp

It seems this is a problem for many. I did a clean install of xp, installed drivers in the order advised by Dell, but when it came to the audio driver, I run soundmax setup, but receive the error message "driver not found" What next?

Computer Profile Summary
Computer Name: Alejandra (in MSHOME)
Profile Date: Saturday, January 19, 2008 4:22:27 PM
Advisor Version: 7.2v
Windows Logon: Owner


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: H729M51 (support for this PC)
Chassis Serial Number: H729M51
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN13740462049E.
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
32.46 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

HDS722540VLAT20 [Hard drive] (40.00 GB) -- drive 0, s/n VN614SCADHU9ED, rev V31OA69A, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 32.46 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/19/2008 3:50:08 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL E172FP [Monitor] (17.1"vis, s/n J180647UCBER, July 2004)
Bus Adapters Multimedia
None detected Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem


Microsoft Wireless PCI Adapter MN-730
primary Auto IP Address: 192.168.2.119 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:0D:3A:24:46:91

Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Virus Protection [Back to Top]
CA Anti-Virus Version 8.4.0.28
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
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  #2  
Old 01-25-2008, 07:25 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by jezzabelleb
It seems this is a problem for many. I did a clean install of xp, installed drivers in the order advised by Dell, but when it came to the audio driver, I run soundmax setup, but receive the error message "driver not found" What next?

Computer Profile Summary
Computer Name: Alejandra (in MSHOME)
Profile Date: Saturday, January 19, 2008 4:22:27 PM
Advisor Version: 7.2v
Windows Logon: Owner


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: H729M51 (support for this PC)
Chassis Serial Number: H729M51
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN13740462049E.
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
32.46 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

HDS722540VLAT20 [Hard drive] (40.00 GB) -- drive 0, s/n VN614SCADHU9ED, rev V31OA69A, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 32.46 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/19/2008 3:50:08 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL E172FP [Monitor] (17.1"vis, s/n J180647UCBER, July 2004)
Bus Adapters Multimedia
None detected Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem


Microsoft Wireless PCI Adapter MN-730
primary Auto IP Address: 192.168.2.119 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:0D:3A:24:46:91

Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Virus Protection [Back to Top]
CA Anti-Virus Version 8.4.0.28
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.

link to drivers http://support.dell.com/support/down...atid =&impid=

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

install this way, use the If No Setup File method

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case

Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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Hope this helps

Barbara MCP

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