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  #1  
Old 02-13-2008, 07:57 PM
JadeyBaybee Offline
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Join Date: Feb 2008
Posts: 2
Unhappy No Sound

I have a similar problem to some of the other threads posted, I just recently cleaned my pc & reinstalled windows xp to find that I have no sound, I figured out that its something to do with a thing called the multimedia audio controller & that I have no driver for it. I've downloaded the supposed driver I need from hp.com but when I try to install it & I get to the step where it asks where I want to save the files, it says "unable to create the specified output file" and doesn't let me carry on the installation. The page where I downloaded the driver from is:

http://h10025.www1.hp.com/ewfrf/wc/s...=228&lang=e n

I also ran everest so this is the report from that also:

Motherboard:
CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3200+
Motherboard Name MSI RS480M2 (MS-7093) (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset ATI Radeon Xpress 200, AMD Hammer
System Memory 960 MB (DDR SDRAM)
BIOS Type Award (08/31/05)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI RADEON XPRESS 200 Series (256 MB)
Video Adapter ATI RADEON XPRESS 200 Series (256 MB)
3D Accelerator ATI Radeon Xpress 200 (RS480)
Monitor Samsung SyncMaster 710TM (Analog) [17" LCD] (HSGYB17615)

Multimedia:
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive PHILIPS CARD READER USB Device
Disk Drive Seagate FreeAgentDesktop USB Device (465 GB, USB)
Optical Drive HL-DT-ST DVDRRW GCA-4164B
SMART Hard Disks Status OK

Partitions:
E: (NTFS) 152617 MB (139924 MB free)
F: (NTFS) 476937 MB (434424 MB free)
Total Size 614.8 GB (560.9 GB free)

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network:
Network Adapter MAC Bridge Miniport - Packet Scheduler Miniport (192.168.0.1)
Network Adapter Sweex Wireless Lan PC Card 54Mbps (192.168.1.64)
Modem Agere Systems PCI Soft Modem

Peripherals:
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device BCM2045A
USB Device Generic USB Hub
USB Device MF F@X activities
USB Device Unknown Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
USB Device XML interface


Could anyone help and tell me what driver I need 2 get or how to download that one
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  #2  
Old 02-17-2008, 08:26 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
Quote:
Originally Posted by JadeyBaybee
I have a similar problem to some of the other threads posted, I just recently cleaned my pc & reinstalled windows xp to find that I have no sound, I figured out that its something to do with a thing called the multimedia audio controller & that I have no driver for it. I've downloaded the supposed driver I need from hp.com but when I try to install it & I get to the step where it asks where I want to save the files, it says "unable to create the specified output file" and doesn't let me carry on the installation. The page where I downloaded the driver from is:

http://h10025.www1.hp.com/ewfrf/wc/s...=228&lang=e n

I also ran everest so this is the report from that also:

Motherboard:
CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3200+
Motherboard Name MSI RS480M2 (MS-7093) (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset ATI Radeon Xpress 200, AMD Hammer
System Memory 960 MB (DDR SDRAM)
BIOS Type Award (08/31/05)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI RADEON XPRESS 200 Series (256 MB)
Video Adapter ATI RADEON XPRESS 200 Series (256 MB)
3D Accelerator ATI Radeon Xpress 200 (RS480)
Monitor Samsung SyncMaster 710TM (Analog) [17" LCD] (HSGYB17615)

Multimedia:
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive PHILIPS CARD READER USB Device
Disk Drive Seagate FreeAgentDesktop USB Device (465 GB, USB)
Optical Drive HL-DT-ST DVDRRW GCA-4164B
SMART Hard Disks Status OK

Partitions:
E: (NTFS) 152617 MB (139924 MB free)
F: (NTFS) 476937 MB (434424 MB free)
Total Size 614.8 GB (560.9 GB free)

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network:
Network Adapter MAC Bridge Miniport - Packet Scheduler Miniport (192.168.0.1)
Network Adapter Sweex Wireless Lan PC Card 54Mbps (192.168.1.64)
Modem Agere Systems PCI Soft Modem

Peripherals:
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device BCM2045A
USB Device Generic USB Hub
USB Device MF F@X activities
USB Device Unknown Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
USB Device XML interface


Could anyone help and tell me what driver I need 2 get or how to download that one

The link to that driver is for a notebook not a desktop, and the motherboard listed has Realtk AC'97 audio go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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