Problem with Video Driver?

[Runningguy]

A while back I had to re-downlaod windows xp and my sound didn;t work after that, but I fixed that. Ever since then something has been wrong with my video driver. When I try to play a game I get this error message.

There was an error while initializing your video card.

PLEASE DO NOT FILE THIS ERROR AS A BUG!

Video Driver: Intel(R) G965 Express Chipset Family

Initializing Direct3D...
Your system is reporting that Direct3D hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer.


Initializing OpenGL...
Your system is reporting that OpenGL hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer.


Any ideas on what's wrong or how I can fix this?

[Monty007]

Hi, you are missing your video driver....here is the link, download to your desktop and install http://downloadcenter.intel.com/filt...4&submit=Go%21

[Runningguy]

It said it was for the wrong computer, maybe this computer info will help?

Dell DM061
Service Tag 83128C1
Express Service Code 17597440945
Processor Intel(R) Pentium(R) D CPU 2.80GHz
Processor Speed 2.73 GHz
Memory (RAM) 1024 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600

[Monty007]

Hi again, its the second to bottom driver http://search.dell.com/results.aspx?...False&~ck=anav

[Runningguy]

Maybe it's just the program I'm trying to run(although it did work before I re-downloaded windows)? Because I downloaded this early today, but it still didn't work. Any other suggestions?

[Monty007]

Originally Posted by Runningguy

Maybe it's just the program I'm trying to run(although it did work before I re-downloaded windows)? Because I downloaded this early today, but it still didn't work. Any other suggestions?

What program are you trying to run? What do you mean that you re-downloaded windows?

[Runningguy]

I'm trying to play Stepmania(videogame), and when I try to run windows media center, it says, "Your video card or drivers are not compatible with media center." What I mean by re-download windows, is that I had that thing with the blue screen come up and I couldn't do anything on my computer, so I had to delete all the memory and put the re-installation disc in.

[Monty007]

OK can you go to this site and post the hardware results only. http://www.belarc.com/free_download.html

[Runningguy]

I'm sorry, but what do you mean by the hardware results? Hardware isn't on the page? Is it the Microsoft hotfixes or software? maybe?

[Monty007]

Up the top of the page it has references to motherboard, audio, video ect. All of that but not the hotfixes.

[Runningguy]

I guess this is right? It's everything above the hotfixes.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Dell Inc. Dell DM061
System Service Tag: 83128C1 (support for this PC)
Chassis Serial Number: 83128C1
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0WG864
Serial Number: ..CN4811168K01Y6.
Bus Clock: 800 megahertz
BIOS: Dell Inc. 2.0.5 11/30/2006
Drives Memory Modules c,d
249.99 Gigabytes Usable Hard Drive Capacity
216.93 Gigabytes Hard Drive Free Space

HL-DT-ST CDRW/DVD GCCH10N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3250820AS [Hard drive] (250.00 GB) -- drive 0 1014 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB (serial number 68326880)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 512 MB (serial number 9A325380)
Slot 'DIMM_4' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 249.99 GB 216.93 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Jordan 3/3/2008 9:37:17 PM (admin)
MCX1 12/4/2007 11:03:58 PM
local system accounts
Administrator never (admin)
ASPNET never
Guest 12/24/2007 12:42:16 PM
HelpAssistant never
Larry 3/1/2008 8:52:10 PM (admin)
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

EPSON Stylus CX6000 Series on USB001
Controllers Display
Standard floppy disk controller Intel(R) G965 Express Chipset Family [Display adapter] (2x)
Bus Adapters Multimedia
Intel(R) ICH8R/DO/DH SATA RAID Controller
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A SigmaTel High Definition Audio CODEC
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem


Intel(R) 82562V 10/100 Network Connection
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:16:76:AE:60:C2

Networking Dns Servers: 24.89.0.22
24.89.0.21
USB Human Interface Device (2x)
HID Keyboard Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
Microsoft PS/2 Mouse
USB Root Hub (7x)

[Monty007]

Ok is your PC a Dimension E520?

[Runningguy]

Originally Posted by Monty007

Ok is your PC a Dimension E520?

Yessir, fajfjajdfkasjdf, i had to do that so my post would be long enough

[Monty007]

It seems Dell has 3 drivers for your PC ATI, Nvidia and intel on board driver so with out been able to see inside your PC it makes it a bit hard so the only way to find out is to take the side cover off and have a look. Here is the link to the driver page, book mark it http://support.dell.com/support/down...&catid=&impid=

[Runningguy]

Ok, so I got the correct driver installed, but I'm still getting the same error message.