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Multimedia Audio Controller driver needed

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  #1  
Old 03-31-2008, 06:31 PM
DoctaJukebox Offline
Registered User
 
Join Date: Mar 2008
Posts: 3
Exclamation Multimedia Audio Controller driver needed

After reformatting, my multimedia audio controller and pci simple communications controller drivers appeared with a yellow question mark.
Can anyone please help me?

This is my berlarc report:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.50 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K7VM3 1.00
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. P1.30 07/19/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
35.40 Gigabytes Hard Drive Free Space

TSSTcorp CD-R/RW TS-H292A [CD-ROM drive]

WDC WD400BB-00JHA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMC1896203, rev 05.01C05, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 35.40 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Eli 3/31/2008 5:25:51 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP Deskjet F300 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200LE [Display adapter]
CMO A150-X2 [Monitor] (15.2"vis, October 2004)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port
Communications Other Devices

D-Link AirPlus G DWL-G510 Wireless PCI Adapter(rev.B)
primary Auto IP Address: 192.168.0.102 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:95:BC6:4D
VIA Compatable Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0B:6A:B3:B8:61

Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HP Deskjet F300
HID Keyboard Device
PS/2 Compatible Mouse
Deskjet F300 series (DOT4USB)
USB Composite Device (2x)
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1169 [VPS 080331-0] Version 4.8.1169
Realtime File Scanning On

-------

Thanks in advance.
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  #2  
Old 03-31-2008, 07:17 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,033
Quote:
Originally Posted by DoctaJukebox
After reformatting, my multimedia audio controller and pci simple communications controller drivers appeared with a yellow question mark.
Can anyone please help me?

This is my berlarc report:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.50 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K7VM3 1.00
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. P1.30 07/19/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
35.40 Gigabytes Hard Drive Free Space

TSSTcorp CD-R/RW TS-H292A [CD-ROM drive]

WDC WD400BB-00JHA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMC1896203, rev 05.01C05, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 35.40 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Eli 3/31/2008 5:25:51 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP Deskjet F300 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200LE [Display adapter]
CMO A150-X2 [Monitor] (15.2"vis, October 2004)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port
Communications Other Devices

D-Link AirPlus G DWL-G510 Wireless PCI Adapter(rev.B)
primary Auto IP Address: 192.168.0.102 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:95:BC6:4D
VIA Compatable Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0B:6A:B3:B8:61

Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HP Deskjet F300
HID Keyboard Device
PS/2 Compatible Mouse
Deskjet F300 series (DOT4USB)
USB Composite Device (2x)
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1169 [VPS 080331-0] Version 4.8.1169
Realtime File Scanning On

-------

Thanks in advance.

these are the drivers for that board http://www.asrock.com/mb/download.asp?Model=K7VM3

audio is via ac'97

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #3  
Old 03-31-2008, 09:03 PM
DoctaJukebox Offline
Registered User
 
Join Date: Mar 2008
Posts: 3
Thanks Bookworm, it worked!!!! you're the best! =)
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  #4  
Old 04-01-2008, 04:29 AM
psycho_wombat Offline
Registered User
 
Join Date: Apr 2008
Posts: 4
i have the same problem as the last person wondering if you could please help me to

BIOS ID: 09/27/2004-SiS-661FX-6A7I4G0EC
OEM Sign-On: 8S661FXMP-RZ F1
BIOS Date: 09/27/04
BIOS Type: Award
Chipset: SiS 661 rev 17
Super I/O: ITE 8705/SiS 950 rev 3 found at port 2Eh
OS: WinXP SP2
BIOS ROM Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 1024 MB
Memory Max: 2048 MB
CPU: Intel(R) Celeron(R) CPU 2666 Mhz MAX: 4000 Mhz
Reply With Quote

  #5  
Old 04-01-2008, 04:33 AM
psycho_wombat Offline
Registered User
 
Join Date: Apr 2008
Posts: 4
i think i have found the driver i need but where do i t get it the details are
scsi/raid
sis raid drivers package
version 4.11a
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  #6  
Old 04-02-2008, 01:20 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,033
Quote:
Originally Posted by psycho_wombat
i think i have found the driver i need but where do i t get it the details are
scsi/raid
sis raid drivers package
version 4.11a

The SiS raid driver package is here at SiS http://www.sis.com/download/download....php?id=155908

an older version is shown for your board at Gigabyte
http://tw.giga-byte.com/Support/Moth...ProductID=1855

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #7  
Old 04-02-2008, 04:44 PM
DazzleFairy Offline
Registered User
 
Join Date: Apr 2008
Posts: 2
Same Problem

I've read so many posts all with the same problem as this. I have the problem too, and I have tried downloading many drivers as I am uncertain which one I need. But I've tried loads and downloaded them and everything, and they are still not working; it still says there is not the correct software when i try to install my sound card. Hmmmm, I don't know. Help please?

EDIT: Also, I'm pretty sure I accidently deleted SoundMAX because I swear I had it before and now I don't, so I assume that's the fault. While trying out some things suggested on other posts, I stumbled across a driver on my computer called "VIA AC'97 Audio Controller (WDM)" and I thought it was worht a try, so I used that instead of SoundMAX. I was amazed when this seemed to fix the problem, sound and audio devices were detected, the annoying beep from my computer had disappeared, everything seemed to be running smoothly again and I no longer got an error message on WinMediaPlayer. But I still had no sound. And yes I did check the volume and mute, and my speakers are plugged in. Hufff.

Belarc Report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V600-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V600-X ACPI BIOS Revision 1006 09/02/2004
Drives Memory Modules c,d
203.92 Gigabytes Usable Hard Drive Capacity
182.99 Gigabytes Hard Drive Free Space

PHILIPS DVDRW416 [CD-ROM drive]
RICOH DVD/CDRW MP9060 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L200P0 [Hard drive] (203.93 GB) -- drive 0, s/n L40XLSQG, rev BAH41G10, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 203.92 GB 182.99 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 22/12/2005 11:51:01 (admin)
Karl Dunnage 02/04/2008 22:11:29 (admin)
local system accounts
ASPNET never
Guest 14/07/2006 11:36:43
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo RX640 Series on USB001
hp deskjet 3820 series on USB003
HP DeskJet 840C/841C/842C/843C on LPT1:
HP Photosmart A610 series on USB002

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller MSI MS-StarForce GeForce FX 5700LE (NVIDIA GeForce FX 5700LE) [Display adapter]
Fujitsu Siemens A17-1 [Monitor] (17.1"vis, s/n YEEP319896, June 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Standard Game Port
Communications Other Devices

Belkin Wireless G USB Network Adapter #3
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:17:3F:50:3A:F6
VIA Rhine II Fast Ethernet Adapter #3
Physical Address: 00:11:2F:9B:AA:78

Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Printing Support
USB Root Hub (5x)

(Sorry, I only copied and pasted it because I struggle making sense of it)

I'd appreciate any help

Last edited by DazzleFairy : 04-02-2008 at 05:07 PM.
Reply With Quote

  #8  
Old 04-02-2008, 06:49 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,033
Quote:
Originally Posted by DazzleFairy
I've read so many posts all with the same problem as this. I have the problem too, and I have tried downloading many drivers as I am uncertain which one I need. But I've tried loads and downloaded them and everything, and they are still not working; it still says there is not the correct software when i try to install my sound card. Hmmmm, I don't know. Help please?

EDIT: Also, I'm pretty sure I accidently deleted SoundMAX because I swear I had it before and now I don't, so I assume that's the fault. While trying out some things suggested on other posts, I stumbled across a driver on my computer called "VIA AC'97 Audio Controller (WDM)" and I thought it was worht a try, so I used that instead of SoundMAX. I was amazed when this seemed to fix the problem, sound and audio devices were detected, the annoying beep from my computer had disappeared, everything seemed to be running smoothly again and I no longer got an error message on WinMediaPlayer. But I still had no sound. And yes I did check the volume and mute, and my speakers are plugged in. Hufff.

Belarc Report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V600-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V600-X ACPI BIOS Revision 1006 09/02/2004
Drives Memory Modules c,d
203.92 Gigabytes Usable Hard Drive Capacity
182.99 Gigabytes Hard Drive Free Space

PHILIPS DVDRW416 [CD-ROM drive]
RICOH DVD/CDRW MP9060 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L200P0 [Hard drive] (203.93 GB) -- drive 0, s/n L40XLSQG, rev BAH41G10, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 203.92 GB 182.99 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 22/12/2005 11:51:01 (admin)
Karl Dunnage 02/04/2008 22:11:29 (admin)
local system accounts
ASPNET never
Guest 14/07/2006 11:36:43
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo RX640 Series on USB001
hp deskjet 3820 series on USB003
HP DeskJet 840C/841C/842C/843C on LPT1:
HP Photosmart A610 series on USB002

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller MSI MS-StarForce GeForce FX 5700LE (NVIDIA GeForce FX 5700LE) [Display adapter]
Fujitsu Siemens A17-1 [Monitor] (17.1"vis, s/n YEEP319896, June 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Standard Game Port
Communications Other Devices

Belkin Wireless G USB Network Adapter #3
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:17:3F:50:3A:F6
VIA Rhine II Fast Ethernet Adapter #3
Physical Address: 00:11:2F:9B:AA:78

Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Printing Support
USB Root Hub (5x)

(Sorry, I only copied and pasted it because I struggle making sense of it)

I'd appreciate any help

use System Restore to go back to before you installed the Via driver

your Soundmax audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9  
Old 04-02-2008, 07:00 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,033
Quote:
Originally Posted by psycho_wombat
i have the same problem as the last person wondering if you could please help me to

BIOS ID: 09/27/2004-SiS-661FX-6A7I4G0EC
OEM Sign-On: 8S661FXMP-RZ F1
BIOS Date: 09/27/04
BIOS Type: Award
Chipset: SiS 661 rev 17
Super I/O: ITE 8705/SiS 950 rev 3 found at port 2Eh
OS: WinXP SP2
BIOS ROM Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 1024 MB
Memory Max: 2048 MB
CPU: Intel(R) Celeron(R) CPU 2666 Mhz MAX: 4000 Mhz

If you need the audio driver, it is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #10  
Old 04-09-2008, 01:34 PM
DazzleFairy Offline
Registered User
 
Join Date: Apr 2008
Posts: 2
Thank you bookworm!

It worked! I didn't think it would because I swear I've tried it before and it wouldn't let me install SoundMax...I obviously did it wrong before THANK YOU SO MUCH!!!
Reply With Quote

  #11  
Old 04-09-2008, 06:44 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,033
Quote:
Originally Posted by DazzleFairy
It worked! I didn't think it would because I swear I've tried it before and it wouldn't let me install SoundMax...I obviously did it wrong before THANK YOU SO MUCH!!!

Ahh the wonders of XP - happy listening
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
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