Dell Inspiron 9400 no sound after XP re-install

[dbayles]

After an XP re-install i click on volume control and it says
"There are no active mixer devices available"

I try installing Dell reccomended driver (SIGMATEL STAC 92XX C-Major HD Audio Driver) but during installation it says "no supported device found"

In device manager it says device is working properly
I tried uninstalling driver but the option to uninstall is not selectable.

under the sound area in the device manager it displays the following items:
Audio Codecs
Legaxy Audio Driver
Legacy Video capture devices
media control devices
video codecs


Any ideas on how to get my sound working?


I have a Dell Inspiron 9400 with the following specs:


OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Model MP061
System Type X86-based PC
BIOS Version/date Dell Inc. A09 6/27/2007
SMBIOS Version 2.4

[dbayles]

Nevermind about replying...I figured it out.

[L-Bell]

Hello,

I'm having the same issue, would you mind explaining what you did to fix this?

Thanks.

[L-Bell]

Nevermind, I have it working now.

[tycoon422]

Hello, I have the exactly same problem.
I was up until 3 a.m. trying to figure it out.
Please let me know what you did to fix it.

[bookworm]

Originally Posted by tycoon422

Hello, I have the exactly same problem.
I was up until 3 a.m. trying to figure it out.
Please let me know what you did to fix it.

If you are getting the message " No active mixers " check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

[tycoon422]

Originally Posted by bookworm

If you are getting the message " No active mixers " check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Thank you for the information.
I didn't know there is a service for windows audio.
Another thing I learned.

What I had to do was I had to manually locate the driver instead of having the system locate it.
I went to control panels > Administrative Tools > Computer Management > System Tools > Deivce Manager.
There was one thing with "!" or "?" icon by the name. I forgot if it was "!" or "?".
Then from there, I right click and Update Driver.
Then select "No, not this time" > "Install from a specific location" > "Don't search" > "Have Disk", and then located the driver manually.

[n4d0n]

Hello all,

I'm having same problem as explained above treads, but I have been able to make it work using any kind of methods, Please can somebody tell me how you fixed this problem.

Many Thanks

[bookworm]

Originally Posted by n4d0n

Hello all,

I'm having same problem as explained above treads, but I have been able to make it work using any kind of methods, Please can somebody tell me how you fixed this problem.

Many Thanks

Need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html