Another Multimedia Audio Controller problem

DanKishWaffle · #1 04-16-2008, 05:58 AM

Had this problem for awhile. I have the (!) Next to Multimedia Audio Controller and its not working so..

-------------------------------------------------
CPU: Intel® Celeron® D 330 Processor
Operates at 2.66GHz
256KB L2 cache & 533MHz FSB

Operating System: Genuine Microsoft® Windows® XP Home

Chipset: Intel® 845GV chipset

Memory: 256MB DDR (PC 2700)
Expandable to 2GB

Hard Drive: 60GB HDD

Optical Drive: 48x Max. CD-RW/DVD Combo Drive

Media Reader: 8-in-1 digital media manager (USB 2.0, Secure Digital™ (SD), Smart Media, Compact Flash, Memory Stick®, Memory Stick PRO,
Micro Drive, Multimedia Card)

Video: Intel® Extreme Graphics 3D
64MB Shared memory

Sound: AC '97 Audio

Network: Intel® PRO 10/100Mbps built-in Ethernet

Modem: 56K ITU v.92-ready Fax/Modem

Peripherals: Standard Multimedia Keyboard, 2-Button Wheel Mouse, Amplified Stereo Speakers

Ports/Other: 5 USB 2.0 ports (1 in Media Manager; 4 in back), 1 Serial, 1 Parallel, 2 PS/2, Audio-In & Out

Dimensions: 7.25"W x 14.125"H x 16"D
------------------------------------------

It always says it could not find the necessary driver to complete installation or w/e. So if you could find the driver it would be greatly appreciated.

- DanKishWaffle

DanKishWaffle · #2 04-16-2008, 06:19 AM

EVEREST Report:
------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name THE-7839C16ADDB
User Name Owner

Motherboard:
CPU Type Intel Celeron D 330, 2666 MHz (20 x 133)
Motherboard Name Intel Sea Breeze D845GVSR (3 PCI, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845GV
System Memory 502 MB (PC2100 DDR SDRAM)
BIOS Type AMI (08/18/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Plug and Play Monitor [NoDB] (144811117)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Disk Drive HDS722580VLAT20 (80 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive ATAPI DVD C DH52C2P
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 58635 MB (55504 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter ENCORE 10/100Mbps Fast Ethernet PCI Adapter (98.145.81.64)
Network Adapter Intel(R) PRO/100 VE Network Connection

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Mass Storage Device

------------------------------------------------

DanKishWaffle · #3 04-20-2008, 11:15 PM

anyone please? If you need more information please ask.

snowmonkey · #4 04-21-2008, 01:03 PM

You can find all the drivers for "Intel Sea Breeze D845GVSR Motherboard" in the following URL:

http://support.gateway.com/support/d...&param=2522196

Cheers

DanKishWaffle · #5 04-25-2008, 07:57 PM

Quote:

Originally Posted by snowmonkey

You can find all the drivers for "Intel Sea Breeze D845GVSR Motherboard" in the following URL:

http://support.gateway.com/support/d...&param=2522196

Cheers

Thank you so much for the reply. Sadly thought, there is an error while installing the sound driver. "Driver was not found." If you could give me your 2 cents, replies are welcome and appreciated, thank you.

DanKishWaffle · #6 04-29-2008, 06:19 AM

If you need anymore information about the error, please ask. Thanks in advance.

bookworm · #7 04-29-2008, 06:46 PM

Quote:

Originally Posted by DanKishWaffle

If you need anymore information about the error, please ask. Thanks in advance.

can you Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

the reason is that Intel list a different audio driver for that board, need to verify the model.

DanKishWaffle · #8 04-30-2008, 11:54 AM

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC79794-102
Serial Number: AZSR43908582
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0012.P05.0408182053 08/18/2004
Drives Memory Modules c,d
61.48 Gigabytes Usable Hard Drive Capacity
40.65 Gigabytes Hard Drive Free Space

ATAPI DVD C DH52C2P [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
HDS722580VLAT20 [Hard drive] (61.49 GB) -- drive 0, s/n VN42BECBULER7N, rev V32OA6EA, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'J6G1' has 256 MB (serial number 420AAFA3)
Slot 'J6G2' has 256 MB (serial number 4207AF70)
Local Drive Volumes

c: (NTFS on drive 0) 61.48 GB 40.65 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 4/21/2008 1:54:06 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
EMA 16.1 [Monitor] (16.1"vis, November 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Communications Other Devices

ENCORE 10/100Mbps Fast Ethernet PCI Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:06:4F:5A

6:38
Intel(R) PRO/100 VE Network Connection

Networking Dns Servers: 76.85.229.110
76.85.229.111
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
Kaspersky Anti-Virus Version 7.0.1.325
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 04/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 4/16/2008 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 4/16/2008 (details...)
Windows Media Player
SP0
passed verification KB911564 on 4/16/2008 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 4/20/2008 (details...)
passed verification KB941569 on 4/16/2008 (details...)
SP3
passed verification KB873339 on 4/16/2008 (details...)
no verification data KB885626 on 4/16/2008 (details...)
passed verification KB885835 on 4/16/2008 (details...)
passed verification KB885836 on 4/16/2008 (details...)
passed verification KB886185 on 4/16/2008 (details...)
passed verification KB887472 on 4/16/2008 (details...)
passed verification KB888302 on 4/16/2008 (details...)
passed verification KB890046 on 4/16/2008 (details...)
passed verification KB890859 on 4/16/2008 (details...)
passed verification KB891781 on 4/16/2008 (details...)
passed verification KB893756 on 4/16/2008 (details...)
passed verification KB893803V2 on 4/16/2008 (details...)
passed verification KB894391 on 4/16/2008 (details...)
passed verification KB896358 on 4/16/2008 (details...)
passed verification KB896423 on 4/16/2008 (details...)
passed verification KB896428 on 4/16/2008 (details...)
passed verification KB898461 on 4/16/2008 (details...)
passed verification KB899587 on 4/16/2008 (details...)
passed verification KB899591 on 4/16/2008 (details...)
passed verification KB900725 on 4/16/2008 (details...)
passed verification KB901017 on 4/16/2008 (details...)
passed verification KB901214 on 4/16/2008 (details...)
passed verification KB902400 on 4/16/2008 (details...)
passed verification KB905414 on 4/16/2008 (details...)
passed verification KB905749 on 4/16/2008 (details...)
passed verification KB908519 on 4/16/2008 (details...)
passed verification KB908531 on 4/16/2008 (details...)
passed verification KB910437 on 4/16/2008 (details...)
passed verification KB911280 on 4/16/2008 (details...)
passed verification KB911562 on 4/16/2008 (details...)
passed verification KB911927 on 4/16/2008 (details...)
passed verification KB913580 on 4/16/2008 (details...)
passed verification KB914388 on 4/16/2008 (details...)
passed verification KB914389 on 4/16/2008 (details...)

Windows XP
SP3 (continued)
passed verification KB916595 on 4/16/2008 (details...)
passed verification KB918118 on 4/16/2008 (details...)
passed verification KB918439 on 4/16/2008 (details...)
passed verification KB919007 on 4/16/2008 (details...)
passed verification KB920213 on 4/16/2008 (details...)
passed verification KB920670 on 4/16/2008 (details...)
passed verification KB920683 on 4/16/2008 (details...)
passed verification KB920685 on 4/16/2008 (details...)
passed verification KB922582 on 4/16/2008 (details...)
passed verification KB922819 on 4/16/2008 (details...)
passed verification KB923191 on 4/16/2008 (details...)
passed verification KB923414 on 4/16/2008 (details...)
passed verification KB923980 on 4/16/2008 (details...)
passed verification KB924270 on 4/16/2008 (details...)
passed verification KB924496 on 4/16/2008 (details...)
passed verification KB924667 on 4/16/2008 (details...)
passed verification KB925902 on 4/16/2008 (details...)
passed verification KB926255 on 4/16/2008 (details...)
passed verification KB926436 on 4/16/2008 (details...)
passed verification KB927779 on 4/16/2008 (details...)
passed verification KB927802 on 4/16/2008 (details...)
passed verification KB927891 on 4/16/2008 (details...)
passed verification KB928255 on 4/16/2008 (details...)
passed verification KB928843 on 4/16/2008 (details...)
passed verification KB929123 on 4/16/2008 (details...)
passed verification KB930178 on 4/16/2008 (details...)
passed verification KB930916 on 4/16/2008 (details...)
passed verification KB931261 on 4/16/2008 (details...)
passed verification KB931784 on 4/16/2008 (details...)
passed verification KB932168 on 4/16/2008 (details...)
passed verification KB933729 on 4/16/2008 (details...)
passed verification KB935839 on 4/16/2008 (details...)
passed verification KB935840 on 4/16/2008 (details...)
passed verification KB936021 on 4/16/2008 (details...)
passed verification KB936357 on 4/16/2008 (details...)
passed verification KB938127 on 4/16/2008 (details...)
passed verification KB938828 on 4/16/2008 (details...)
passed verification KB941202 on 4/16/2008 (details...)
passed verification KB941568 on 4/16/2008 (details...)
passed verification KB941644 on 4/16/2008 (details...)
passed verification KB941693 on 4/16/2008 (details...)
passed verification KB942763 on 4/16/2008 (details...)
passed verification KB943055 on 4/16/2008 (details...)
passed verification KB943460 on 4/16/2008 (details...)
passed verification KB943485 on 4/16/2008 (details...)
passed verification KB944338 on 4/16/2008 (details...)
passed verification KB944653 on 4/16/2008 (details...)
passed verification KB945553 on 4/16/2008 (details...)
passed verification KB946026 on 4/16/2008 (details...)
passed verification KB947864 on 4/16/2008 (details...)
passed verification KB948590 on 4/16/2008 (details...)
no verification data KB948881 on 4/16/2008 (details...)

bookworm · #9 04-30-2008, 12:15 PM

[quote=DanKishWaffle]Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC79794-102
Serial Number: AZSR43908582
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0012.P05.0408182053 08/18/2004
Drives Memory Modules c,d
61.48 Gigabytes Usable Hard Drive Capacity
40.65 Gigabytes Hard Drive Free Space

ATAPI DVD C DH52C2P [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
HDS722580VLAT20 [Hard drive] (61.49 GB) -- drive 0, s/n VN42BECBULER7N, rev V32OA6EA, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'J6G1' has 256 MB (serial number 420AAFA3)
Slot 'J6G2' has 256 MB (serial number 4207AF70)
Local Drive Volumes

c: (NTFS on drive 0) 61.48 GB 40.65 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 4/21/2008 1:54:06 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
EMA 16.1 [Monitor] (16.1"vis, November 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Communications Other Devices

ENCORE 10/100Mbps Fast Ethernet PCI Adapter

first this is the link to the Intel drivers http://downloadcenter.intel.com/filt...4&submit=Go%21

now if you have a gateway machine go with the driver snowmonkey linked to and install this way, you will need the path to the uncompressed files you downloaded

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

if still no audio try the Realtek driver from Intel

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

DanKishWaffle · #10 04-30-2008, 01:20 PM

I downloaded the
Audio: Realtek AC97 [AUD_ALLOS_5.10.0.6020_PV_REALTEKAC97.EXE] File and installed it. It put a folder on my desktop with a bunch of things in it. First I tired what you said to do to update the driver, when I clicked on the folder on the desktop, I have to selected on of three folders in it. WDM, Win95, or WinNT4. I selected Win95 out of wild guessing and it came to saying that it could not install because the driver didn't find the necessary software. then I tired opening the folder and clicking the "Setup" icon. It ran to about half way and my computer restarted itself immediately. Any thoughts?

DanKishWaffle · #11 04-30-2008, 01:22 PM

"First I tried what you said to do to update the driver, when I clicked on the folder on the desktop, I have to select one of three folders in it." Sorry, I am really tired xD. Been up all night.

bookworm · #12 04-30-2008, 01:33 PM

Quote:

Originally Posted by DanKishWaffle

"First I tried what you said to do to update the driver, when I clicked on the folder on the desktop, I have to select one of three folders in it." Sorry, I am really tired xD. Been up all night.

Ok, my guess is that it is the Realtek driver you need, go here
http://www.realtek.com.tw/downloads/...tDown=false#AC

this from Realtek is an executable file, just double click the file on the desktop and follow the instructions to install

Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

DanKishWaffle · #13 05-01-2008, 03:15 AM

It ran and about half way into "begin to Install/Update Driver..." (Or something along those lines) the computer restarts its self again. but its like it completely shuts off, it doesn't go through the process of restarting your computer. then it turns itself on. When It restarts, something is open and it says. "Files needed" "The file 'ALCXWDM.SYS' on Realtek AC97 Audio Driver Disk needed." "Type the path where the file is located, and then click OK."
Thank you for the help.

bookworm · #14 05-01-2008, 02:28 PM

Quote:

Originally Posted by DanKishWaffle

It ran and about half way into "begin to Install/Update Driver..." (Or something along those lines) the computer restarts its self again. but its like it completely shuts off, it doesn't go through the process of restarting your computer. then it turns itself on. When It restarts, something is open and it says. "Files needed" "The file 'ALCXWDM.SYS' on Realtek AC97 Audio Driver Disk needed." "Type the path where the file is located, and then click OK."
Thank you for the help.

OK try the driver snowmonkey linked to http://support.gateway.com/support/d...i d=194751914

and install this way, download the file, unzip and make note of wher unzipped files are, you will need this to tell XP to insytall this driver

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

DanKishWaffle · #15 05-01-2008, 03:36 PM

I do what you say. I click the SoundMAX Setup icon and it goes through everything. After it finishes the installation it says "Driver not found. Reboot your system and run setup again." I do as it says and it says the same thing. Any thoughts?