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multimedia audio controller not installing

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  #1  
Old 04-24-2008, 04:55 PM
cbxhc Offline
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Join Date: Apr 2008
Posts: 2
multimedia audio controller not installing

i've tried countless drivers and uninstall-reinstall of them all. manually and through setups and nothing i do seems to get the sound working on here. recently did a format and have not had sound since. everytime i get the multimedia audio controller error saying the data was invalid and cannot install most drivers i try. here is my everest report

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name INTERNEW-EN7FUY (mindy)
User Name dawee

Motherboard:
CPU Type Unknown, 1500 MHz (9 x 167) 2200+
Motherboard Name DFI KM400-MLV / KT400A Inifinty / LANParty KT400A
Motherboard Chipset VIA UniChrome KM266 Pro / KM400(A) / KN400(A)
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (07/16/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter RADEON 9600 SERIES - Secondary (256 MB)
Video Adapter RADEON 9600 SERIES (256 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Monitor Plug and Play Monitor [NoDB] (1)

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller
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  #2  
Old 04-24-2008, 05:57 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by cbxhc
i've tried countless drivers and uninstall-reinstall of them all. manually and through setups and nothing i do seems to get the sound working on here. recently did a format and have not had sound since. everytime i get the multimedia audio controller error saying the data was invalid and cannot install most drivers i try. here is my everest report

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name INTERNEW-EN7FUY (mindy)
User Name dawee

Motherboard:
CPU Type Unknown, 1500 MHz (9 x 167) 2200+
Motherboard Name DFI KM400-MLV / KT400A Inifinty / LANParty KT400A
Motherboard Chipset VIA UniChrome KM266 Pro / KM400(A) / KN400(A)
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (07/16/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter RADEON 9600 SERIES - Secondary (256 MB)
Video Adapter RADEON 9600 SERIES (256 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Monitor Plug and Play Monitor [NoDB] (1)

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

Showing 3 boards this one with Realtek audio
http://www.dfi.com.tw/Support/Downlo...FLAG=A&SITE=US

This one with C-media
http://www.dfi.com.tw/Support/Downlo...FLAG=A&SITE=US

This again C-media
http://www.dfi.com.tw/Support/Downlo...FLAG=A&SITE=US

without opening the case and looking at the board I can't be sure which one you need.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 04-26-2008, 03:03 PM
cbxhc Offline
Registered User
 
Join Date: Apr 2008
Posts: 2
thx for the info BW, but downloaded all those drivers and still no luck.

the manual for the board says KM266 Pro-MLV if that helps any
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  #4  
Old 04-28-2008, 07:30 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by cbxhc
thx for the info BW, but downloaded all those drivers and still no luck.

the manual for the board says KM266 Pro-MLV if that helps any

It has Realtek AC'97audio these are all drivers http://us.dfi.com.tw/Support/Downloa...FLAG=A&SITE=US

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

check the BIOS to see if onboard audio is enabled

use the keyboard for all commands - arrow keys
press <Del> key as soon as comp boots

on Main menu go to
Integrated Peripherals - press Enter
Via OnChip PCI Device - press Enter
Onboard AC'97 should show [Auto] if [Disabled] use the + key to change
press F10 key to save & Exit BIOS
y to changes

comp will then load XP

get Realtek AC'97 here http://www.realtek.com.tw/downloads/...tDown=false#AC

Accept – click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
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